Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Proactive Threat team identifies, detects, and responds to threats before they impact Stripe's business or users. The Detection Engineering & Threat Hunting function sits at the intersection of offense and defense — we leverage deep knowledge of attacker tradecraft to build high-fidelity detections, hunt for sophisticated threats, and validate defensive capabilities across Stripe's critical systems.

We are builders first. Our team develops detection-as-code, automates analysis workflows, and builds tooling that scales detection and response across a complex, global environment. We partner closely with Threat Intelligence, Incident Response, and offensive security teams to ensure our detections are grounded in real-world adversary behavior.

The team is distributed across the United States (Eastern and Pacific time zones) and collaborates regularly with stakeholders across Stripe — including teams in Europe and Asia.

What you'll do

You will design, build, and maintain detections that identify malicious activity across Stripe's infrastructure, applications, and cloud environments. You'll leverage your understanding of attacker TTPs — from initial access through exfiltration — to develop detection logic that catches real threats while minimizing noise. Beyond writing detections, you'll conduct threat hunts, perform malware analysis, and build automation that enables detection engineering at scale.

Responsibilities

• Design, build, and tune high-fidelity detections across modern SIEM platforms, covering adversary TTPs across the full attack lifecycle
• Develop detection hypotheses by researching TTPs, identifying evidence sources, and determining detection opportunities across available telemetry
• Conduct hypothesis-driven threat hunts to identify malicious activity, uncover detection gaps, and validate security controls
• Perform malware analysis and reverse engineering to extract indicators and inform detection strategies
• Build network-based detections (flow, pcap, protocol analysis) and endpoint-based detections (event logs, EDR telemetry, memory/file artifacts) across Windows, Linux, and macOS
• Partner with Threat Intelligence to operationalize intel reports into detections, hunting leads, and enrichment logic
• Collaborate with IR, SOC, and offensive security teams to validate and refine detections based on real-world incidents and red team exercises
• Build data pipelines, automation, and tooling that enable detection-as-code practices and scalable deployment
• Map detection coverage to MITRE ATT&CK, identifying and prioritizing gaps across key attack surfaces
• Lead projects, mentor teammates, and champion quality standards within the team

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 5+ years of experience in detection engineering, threat hunting, or security operations
• Demonstrated experience writing detection logic in modern SIEM platforms (e.g., Splunk, Chronicle, Elastic, CrowdStrike NG-SIEM, Panther, Microsoft Sentinel)
• Strong understanding of adversary tradecraft across the attack lifecycle: initial access, privilege escalation, lateral movement, defense evasion, persistence, and exfiltration
• Ability to extract TTPs from threat intelligence reports and translate them into detection opportunities
• Experience developing network-based and endpoint-based detections across multiple OS platforms (Windows, Linux, macOS)
• Experience analyzing telemetry across endpoint, network, cloud (AWS/GCP/Azure), identity, and application log sources
• Proficiency in detection/query languages (SPL, KQL, EQL, YARA-L, SQL) and programming (Python or similar)
• Strong communication skills with the ability to document detection logic and explain findings to technical and non-technical audiences
• Adversarial mindset — understanding how attackers operate to build detections that catch real-world threats

Preferred qualifications

• Experience in detection engineering or threat hunting within fintech, financial services, or highly regulated environments
• Background in malware analysis, reverse engineering, or threat research
• Experience with purple team operations — collaborating with offensive security to validate detections
• Familiarity with big data platforms (Databricks, Trino, PySpark) for large-scale log analysis
• Proficiency with AI/LLM-assisted development tools (Claude Code, Cursor, GitHub Copilot) applied to detection workflows
• Interest in agentic automation — using LLMs to augment hunting, tuning, or triage
• Experience with detection validation tools (Atomic Red Team, ATT&CK Evaluations)
• Contributions to open-source detection content, research, or conference presentations
• Relevant certifications such as HTB CDSA, GCIH, GCFA, GNFA, OSCP, TCM PMAT, or GREM

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Proactive Threat team is responsible for identifying vulnerabilities and security weaknesses across Stripe's systems, applications, networks, and cloud infrastructure — before adversaries do. We operate as a hybrid offensive function: conducting penetration testing, emulating real-world threat actors through red team operations, and partnering closely with our defensive security teams to validate detection capabilities and improve Stripe's overall security posture.

We are builders first. Our team develops custom tooling, automation frameworks, and internal platforms that scale our offensive capabilities and enable repeatable, high-fidelity assessments. We believe the best offensive security engineers are equal parts hacker and engineer.

The team is distributed across the United States, primarily operating in Eastern and Pacific time zones, and collaborates regularly with security, engineering, and product stakeholders across Stripe — including teams in Europe and Asia.

What you'll do

As an Offensive Security Engineer on the Proactive Threat team, you will simulate the tactics, techniques, and procedures (TTPs) of real-world adversaries to uncover security risks across Stripe's products and infrastructure. You'll conduct hands-on penetration testing, lead red team engagements, and collaborate with blue team counterparts to validate and improve detection and response capabilities. Your work will directly influence how Stripe builds, ships, and secures financial infrastructure used by millions of businesses worldwide.

Beyond assessments, you'll design and build offensive tooling and automation that amplifies the team's impact. You'll leverage threat intelligence to prioritize testing efforts, contribute to incident investigations when needed, and act as a subject-matter expert for security initiatives across the company.

Responsibilities

• Conduct comprehensive penetration tests across web applications, APIs, cloud environments (AWS/GCP/Azure), mobile applications, and internal infrastructure
• Plan and execute red team engagements that emulate the TTPs of cyber and criminal threat actors targeting financial services, including initial access, lateral movement, persistence, and data exfiltration scenarios
• Perform assumed-breach and objective-based assessments to test detection and response capabilities in coordination with defensive teams
• Partner with detection engineering, threat intelligence, and incident response teams to validate security controls, identify coverage gaps, and improve detection fidelity
• Contribute adversary tradecraft insights to inform detection rule development, threat hunting hypotheses, and incident response playbooks
• Support incident investigations by providing offensive expertise, log analysis, and root cause analysis when required
• Design, develop, and maintain custom offensive tools, scripts, and automation frameworks to enhance assessment efficiency and coverage
• Build internal platforms and workflows that enable scalable, repeatable offensive operations
• Contribute to internal security tooling repositories and champion engineering best practices within the team
• Automate repetitive testing tasks, payload generation, and reporting workflows using modern development practices
• Produce clear, actionable reports that communicate technical findings, business risk, and remediation guidance to both technical and non-technical stakeholders
• Act as a subject-matter expert and primary point of contact for stakeholder teams engaged in offensive security programs and Stripe-wide security initiatives
• Lead offensive security projects end-to-end, mentor junior team members, and foster a culture of continuous learning and knowledge sharing
• Stay current with emerging threats, vulnerabilities, and attack techniques; share research internally and contribute to the broader security community

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 5+ years of experience in offensive security, penetration testing, red teaming, or a related field
• Strong programming skills in Python, Go, or similar languages, with demonstrated experience building tools, automation, or custom exploits
• Deep knowledge of web application security, including OWASP Top 10, ASVS, and common vulnerability classes (injection, auth flaws, business logic, etc.)
• Hands-on experience with cloud platforms (AWS, Azure, or GCP), including cloud-native attack techniques and misconfigurations
• Proficiency with offensive tooling such as Burp Suite, Cobalt Strike, Mythic, Sliver, BloodHound, or similar frameworks
• Familiarity with adversary tradecraft and frameworks such as MITRE ATT&CK, including TTPs for initial access, privilege escalation, lateral movement, and exfiltration
• Excellent written and verbal communication skills, with the ability to translate complex technical findings into clear, risk-based recommendations
• Ability to think like an adversary — creative, persistent, and able to holistically assess risk in complex environments

Preferred qualifications

• Experience conducting offensive security in fintech, financial services, or other highly regulated environments
• Background in vulnerability research, exploit development, or CVE discovery
• Experience collaborating with threat intelligence, detection engineering, or incident response teams (purple team operations)
• Familiarity with big data and log analysis tools (Splunk, Databricks, PySpark, osquery, etc.) for threat hunting or investigative support
• Proficiency with AI/LLM-assisted development tools (e.g., Claude Code, Cursor, GitHub Copilot) and experience applying them to offensive security workflows
• Interest or experience in agentic automation — using LLMs or autonomous agents to augment reconnaissance, vulnerability discovery, or exploitation workflows
• Experience testing AI/ML systems or LLM-based applications for security weaknesses (prompt injection, training data extraction, model manipulation, etc.)
• Contributions to open-source security tools, published research, blog posts, or conference presentations
• Relevant certifications such as OSCP, OSWE, OSEP, OSED, CRTO, CPTS, PNPT, GXPN, or cloud security certifications

Senior Machine Learning Engineer, Optimisation (Gurobi)

Do you want to join a Machine Learning team committed to enhancing the PlayStation

experience for hundreds of millions of users and also game studios? Are you passionate about solving complex constrained optimisation problems at scale? We are building advanced decision systems that drive pricing, promotion planning, and large-scale commercial strategy across the PlayStation ecosystem. These systems directly deliver highly impactful recommendations to our studios and have strong leadership sponsorship.

We are looking for an experienced engineer with deep expertise in mathematical optimisation and operational research, particularly using tools such as Gurobi or OR-Tools, to design and deploy production-grade optimisation systems. You will work within the ML teams in the DTIS organisation, on high-impact, executive-sponsored projects and collaborate closely with Product, Business, and others in Engineering, to transform complex business constraints into scalable solutions.

What You’ll Do

• Design and implement large-scale optimisation models using industry-standard
• solvers, such as Gurobi.

Build decision systems that:

• Incorporate predictive signals from machine learning models (e.g., forecasts and scoring models).
• Operate under multiple operational and business constraints.
• Automatically balance trade-offs across competing objectives.
• Improve existing workflows to maximise the core usage of the Gurobi solver and reduce
• job runtime
• Partner closely with ML engineers, product teams, and business stakeholders to integrate predictive models into downstream systems.
• Conduct scenario analysis and uplift forecast to support strategic planning.
• Mentor and guide junior machine learning engineers, providing technical leadership and
• raising the bar of technical quality.
• Thought-lead and influence technology strategy and product roadmap through OR/ML lens, contributing to the development and execution of overall OR/ML strategy.

You Bring:

• Advanced degree (Master’s or Ph.D.) in Operations Research/Applied Mathematics/Data Science, specialising in optimisation problems.
• Strong hands-on experience with Gurobi, OR-Tools.
• Industry experience building, deploying, and owning Gurobi or ORTools-driven optimisation systems in production.
• Strong programming skills in Python, Java, with experience integrating optimisation solvers into cloud-based backend systems
• Excellent communication skills and ability to bridge technical solutions with business objectives, to convey complex concepts to stakeholders with little knowledge of OR or ML.
• Experience working with outputs from machine learning models and incorporating them into downstream decision-making pipelines.
• Excellent resilience and problem-solving skills, with the ability to navigate through fast-changing conditions to land results.

Preferred Qualifications:

• Experience in promotion calendar optimisation using Gurobi.
• Experience with large-scale structured data manipulation and processing, using
• Databricks, PySpark, Snowflake.
• Experience in running online A/B testing for predictive models and improving relevant
• Experience working with custom ML platforms for continuous integration, deployment,and monitoring of machine learning models.
• Experience in the gaming industry.
• Experience working with cross-timezone teams.

Engineering Manager, Machine Learning

Do you want to lead a team building advanced decision systems that directly shape monetisation strategies across the PlayStation ecosystem? Are you passionate about combining machine learning and operational research to solve complex, high-impact business problems at scale? We are building systems that power decisions across a global catalogue of games, including base pricing across lifecycle stages of a game, while balancing revenue growth, player experience, and cannibalisation across titles.

We are looking for an experienced Machine Learning Engineering Manager to lead a hybrid team of Machine Learning engineers and Operations Research experts. You will work on high-impact, executive-visible initiatives, partnering closely with Product, Business, and Engineering teams to translate complex, ambiguous problems into scalable, production-ready systems.

What You’ll Do

Lead and grow a team of machine learning engineers and optimisation specialists, fostering collaboration across disciplines and raising the bar for technical excellence.

Build a high-performing, inclusive team by:

• Coaching and developing engineers across ML and OR disciplines
• Providing clear feedback, career growth, and performance management
• Hiring and retaining top talent

Improve large-scale optimisation systems that:

• Incorporate predictive signals from machine learning models (e.g., demand forecasting, item elasticity).
  
  
• Leverage optimisation frameworks using Gurobi to make decision recommendations under known business constraints.

Partner closely with Product, Business, and regional stakeholders to:

• Translate business goals and constraints into optimisation frameworks.
  
  
• Align on tradeoffs between short-term performance and long-term strategy.
  
  
• Resolve conflicting priorities through data-driven decision-making.

Ensure systems are explainable, trustworthy, and actionable by:

• Providing clear reasoning behind model-recommended decisions.
  
  
• Enabling debugging and traceability across ML and optimisation components.
  
  
• Driving adoption with business and product stakeholders.

You Bring:

• Deep understanding of the relevant ML and OR domains and infrastructure with a track record of delivering complex ML and OR systems into production.
• Proven strong experience leading and developing high-performing ML and OR teams, including: Growing engineers across different skill sets (Machine Learning, ML Infra, Operational Research); Driving career growth and performance evaluation; Hiring and retaining high-performing teams.
• Demonstrated ability to create a strong team culture with high accountability, creativity and continuous improvement.
• Ability to provide technical direction at the architecture level while fostering pragmatic, high-quality, high-velocity execution.
• Demonstrated success driving cross-functional initiatives that require influencing without direct authority, in fast-moving environments
• Excellent communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.

• MS, or PhD in Computer Science, Machine Learning, Operational Research

Preferred Qualifications:

• Hands-on experience with tools such as Gurobi, Snowflake, Databricks, and PySpark.
• Experience in pricing, promotions or marketplace optimisation.
• Experience in modelling demand elasticity and forecasting.
• Experience in the gaming or digital content industry.
• Experience working with globally distributed functions and teams.

See yourself at Twilio

Join the Voice & Video Postflight team as Twilio’s next Senior Software Engineer.

About the job

This position is needed to build and evolve next-generation distributed systems that empower our customers through high-performance APIs. You will be tasked with solving the complex challenges inherent in supporting the massive scale of Twilio Voice, ensuring our infrastructure remains robust as we expand our capabilities.

As a Software Engineer, you will focus on the intersection of large-scale API development and advanced data systems. You will work on designing and implementing low-latency, highly scalable architectures that leverage modern database technologies to provide customers with seamless access to large-scale data. 

Responsibilities

In this role, you’ll:

• Architect and implement next-generation distributed systems capable of handling the immense throughput and concurrency requirements of Twilio Voice.
• Design low-latency, high-scale APIs that empower customers with real-time access to their data and communications infrastructure.
• Optimize and manage distributed database environments, ensuring high availability and performance across high-volume data stores.
• Own the full development lifecycle, from initial system design and prototyping to the continuous operation of 24x7 production services.
• Collaborate across engineering teams to solve "hard" distributed systems problems, ensuring our API layer is both resilient and developer-friendly.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• A Master’s or Bachelor's degree and 5 + years of experience in software engineering, with a focus on backend or infrastructure systems.
• Expertise in Distributed Systems: A deep understanding of consistency models, partition tolerance, and the challenges of scaling stateful services.
• Core Languages: Proficiency in Java,Spring, Dropwizard and a strong grasp of building RESTful APIs at scale.
• Database Fundamentals: Practical experience working with and tuning PostgreSQL, Aurora or similar relational databases.
• Cloud Infrastructure: Familiarity with deploying and managing large-scale services on AWS or GCP.
• Operational Excellence: Comfortable operating in an agile environment with a "you build it, you run it" mentality.

Desired:

• OLAP & Big Data: Experience with ClickHouse or other column-oriented databases for high-performance analytical queries.
• Infrastructure as a code: Familiarity with tools such as Terraform, Harness for managing systems
• Data Pipelines: Prior exposure to technologies like Kafka or Spark for moving and processing data between distributed systems.

Location

This role will be based in our Dublin, Ireland office. 

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

The Senior Account Manager is responsible for meeting or exceeding expectations for unit and revenue retention among the TKWW WeddingPro (vendor) base. In this role, you will develop a consultative relationship with a set of accounts, maintaining and growing those partnerships. Your goal is to provide proactive coaching and development regarding TKWW services to help paying vendors stay on track and see success with our platforms and services, ultimately meeting and exceeding business goals.

RESPONSIBILITIES

• Consultative Partnership: Build relationships with key vendor contacts and consult proactively with vendors in the SMB/Mid-Market space on how to achieve results with TKWW products, including storefront content and lead response cadence.
• Revenue & Retention Management: Maintain ownership and accountability of a regional/territory-based book of business to achieve monthly ACV targets.
• Direct Retention: Directly own vendor retention by managing manual and auto-renewals, and handling saves for both obvious and subtle requests to cancel or downgrade.
• Vendor Advocacy: Champion vendor sentiment by conducting proactive outreach and acting as the “voice of the vendor” to help leadership improve vendor satisfaction and long-term LTV.
• Strategy & Communication: Contribute to the redesign of vendor communication flows and email strategy as a Subject Matter Expert (SME).
• Onboarding & Performance: Conduct assigned account onboarding to set new vendors up for immediate success while remaining 100% compliant with all data, record-keeping, and reporting requests.
• Technical Leadership: Act as the primary point of contact for new hires and the go-to resource for technical issues and product-related queries. Cross-Functional Collaboration: Work with various teams to support strategic initiatives, resolve complex vendor issues, and drive operational improvements.

SUCCESSFUL ACCOUNT MANAGERS HAVE Experience:

• 5+ years of experience in a consultative renewal, retention, expansion, or cancellation role within a SaaS or similar environment. 
• Proven Performance: Ability to articulate consistent and proven performance against revenue goals and customer performance targets.
• Account Management: Experience owning a smaller, higher revenue/higher impact book of business and comfort with direct accountability for customer outcomes.
• Influencing Skills: Proven influencing and problem-solving skills, with the ability to get customers to “yes” in multiple situations using multiple tools.
• Communication: Excellent written, verbal, and virtual/in-person communication and presentation skills.
• Technical Proficiency: Proficient in Salesforce, Google Suite, and Gong.ai to track interactions, optimize outreach, and improve retention.
• Analytical Skills: Quantitative and analytical skills, including the ability to walk vendors through data/analytics.
• Working Hours: This role requires working US Eastern hours

 #LI-Hybrid

• Proactively contact vendors to own vendor retention by managing manual and auto renewals, handling and saving, both obvious and subtle requests to cancel or downgrade TKWW services, and comparing and contrasting performance vs competitive products.
• Reactively handle inbound calls and emails from vendors regarding their packages, performance or concerns.
• Meet daily & weekly productivity KPI’s including calls & meetings targets
• Meet a monthly revenue target in line with the client pool expected value retention
• Build strong relationships with vendors, acting as their trusted point of contact
• Handle complaints and issues professionally, calmly and constructively, always focusing on positive outcomes.
• Clearly explain product features, benefits and performance insights to demonstrate ongoing value
• Accurately update CRM records and track activity against targets
• Work closely with your direct team and Manager to meet your monthly group retention targets
• Work closely with wider sales, support and product teams to improve vendor experience

• 1+ year in a sales revenue-responsible role with outcome-based performance expectations.
• Experience in a sales quota or other individual metrics accountability environment
• Sales/renewal/retention/support/cancellation experience in a B2B setting
• Experience managing a large book of business with Accounts across multiple verticals/categories
• Comfortable with direct accountability for individual and team outcomes
• Proven influencing and problem-solving skills. Can get customers to “yes” in multiple situations using multiple tools
• Excellent written and verbal communication skills
• Proven customer service and relationship building skills, including the ability to de-escalate sensitive conversations with customers via phone and email
• Thrives in a high-pace and collaborative team environment 
• Quantitative and analytical skills
• Comfortable with change, ambiguity, and decision-making with incomplete information
• Ability to prioritize and stay organized while balancing inbound client requests/questions and outbound proactive outreach

• Consulting or coaching experience with small, medium-sized businesses
• SaaS, online marketplace, and/or online advertising experience
• Salesforce CRM and reporting

What to Expect: Start Date: April 2026

Please check your inbox (and your spam folder) for all the details and what comes next.

WORK MODEL:

This role is based in our Galway office.  To support onboarding and team integration, you’ll work onsite five days a week for the first 3–6 months. After this initial period, the standard schedule will transition to a hybrid model of two in-office days per week - Monday and Tuesday

#professional-track #LI-Hybrid 

Role: Senior Integrated Project Manager (with Account Management experience)

Location: Dublin, Ireland

About the role: 

We're seeking a Senior Project Manager to orchestrate traditional and AI-powered creative projects for premium brands. This role demands someone who can seamlessly blend traditional project management excellence with innovative AI production methodologies, particularly suited to luxury, and premium sector work. 

What you will be doing: 

Project Leadership: 

• Lead complex, multi-channel projects
• Manage integrated teams across creative, strategy, and AI production
• Drive project excellence for premium brand deliverables
• Establish and maintain project management best practices 
• Ensure optimal source allocation and timeline management 

Client & Team Management: 

• Build strong client relationships with premium brand stakeholders
• Lead internal and external project communications with the assistance of the AI Producer and Project Manager 
• Manage cross-functional team dynamics
• Drive continuous process improvement
• Maintain budget control and resource efficiency

Project Planning & Execution: 

• Develop comprehensive project plans incorporating AI workflows
• Identify and mitigate risks 
• Manage scope, timeline, and budget parameters
• Ensure quality control across all deliverables
• Drive project optimisation and efficiency

What you need to be great in this role: 

• 5+ years integrated project management experience
• Experience with premium or luxury brand projects
• Understanding of AI production processes
• Strong track record of successful project delivery
• Excellence in stakeholder management
• Proficiency in project management tools 
• Knowledge of digital asset management systems
• Budget development and tracking
• Resource allocation optimisation

Req ID: 16556

#LI-JP1 #LI-HYBRID #LI-DIRECTOR

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.

Overview

As a Senior Data Engineer, you are a key architect in developing, delivering and maintaining intelligent data infrastructure that powers advanced analytics. You are an experienced data engineer with strong ETL pipeline and dimensional modeling skills, who is ready to leverage AI as a powerful collaborator and brings a depth of knowledge to ensure it is employed effectively for the long-term health of our business systems. You are responsible for building complex data pipelines from the ground up, delivering data into and enhancing a database infrastructure that powers advanced analytics, AI-driven decision-making, and autonomous data operations. You work across the organization, supporting and collaborating with our product teams, engineers, data scientists, and data analysts. In this context, you enhance and support our company’s cloud data architecture to support our products and data initiatives, for external clients as well as internal users.

Responsibilities

Core Data Infrastructure 

• Design and implement scalable ETL/ELT workflows that support both batch and streaming data using AWS primitives (e.g., S3, Kinesis, Glue, Redshift, Athena) 
• Architect and maintain cloud-native data platforms with automated ingestion, transformation, and governance pipelines using modern tools like DBT, Apache Spark, Delta Lake, Airflow, and Databricks 
• Work with stakeholders, including the Product, BI, and Support teams, to assist with data-related technical challenges and support their data and infrastructure needs.
• Collaborate with cross-functional Engineering teams using analytics to predict data needs and proactively deliver solutions. 
• Assist in the optimization of data lake/lakehouse infrastructure, to support AI workloads and large-scale analytics. 

Governance & Collaboration 

• Ensure data quality, lineage, and observability.
• Develop and enforce data governance policies, including compliance monitoring and privacy protection. 
• Partner with Data Scientists to optimize data pipelines for model training, inference, and continuous learning workflows. 

Advanced Data Operations 

• Build self-healing data pipelines with AI-driven error detection, root cause analysis, and automated remediation capabilities. 
• Implement intelligent data lineage tracking to automatically discover relationships between datasets and predict downstream impact of changes. 
• Create AI-assisted data discovery systems that help stakeholders find relevant datasets and understand data semantics through natural language interfaces. 
• Participate in on-call rotation, as needed.

AI-Enhanced Development

• Leverage AI coding assistants (GitHub Copilot, Cursor, etc.) to
• Accelerate development cycles, generate complex SQL queries, and automatically optimize data pipeline code. 
• Develop data quality monitoring, using anomaly detection and data profiling tools to identify issues, before they impact downstream systems. 
• Optimize pipeline orchestration, with ML to predict optimal scheduling, resource allocation, and failure recovery patterns.
• Generate and maintain living documentation that evolves with code changes. 

Leadership & Innovation 

• Participate in the full software development lifecycle, including both manual and AI-assisted requirements gathering, automated testing, and intelligent deployment strategies. 
• Mentor junior engineers on both traditional data engineering practices and effective use of AI development tools. 
• Lead tool evaluation and adoption for the data engineering team, establishing best practices for human-AI collaboration. 
• Drive innovation in data architecture by experimenting with emerging technologies.

Qualifications 

Minimum Qualifications  

• 3+ years of experience in data engineering, including building and maintaining large-scale data pipelines
• Extensive experience in SQL RDBMS (SQLServer or similar) with dimensional modeling using star schema, and foundational data warehousing concepts
• Hands-on experience with AWS services such as Redshift, Athena, S3, Kinesis, Lambda, Glue 
• Experience with DBT, Databricks or similar data platform tooling
• Experience working with structured and unstructured data and implementing data quality frameworks
• Excellent communication and collaboration skills 
• Demonstrated experience using AI coding tools (GitHub Copilot, Cursor, or similar), with understanding of prompt engineering, to enhance development productivity 
• Understanding of AI/ML concepts and data requirements, including feature stores, model versioning, and real-time inference pipelines

Preferred Qualifications 

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field
• Experience in a SaaS or e-commerce environment with AI/ML products
• Knowledge of stream processing frameworks like Kafka, Flink, or Spark Structured Streaming 
• Familiarity with LLMOps and AI model deployment patterns in data infrastructure 
• Experience with AI-powered data tools such as automated data catalogs, intelligent monitoring systems, or AI-assisted query optimization
• Proven ability to thrive in a fast-paced, agile environment with shifting priorities and emerging technologies
• Experience with containerization and orchestration tools like Docker and Kubernetes 

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

Benefits 

• Medical coverage provided through Irish Life Health; premiums paid by the company 
• Life & disability insurance
• Pension plan with 5% company match
• Competitive time off package with 25 Days of PTO, 11 Company-paid holidays, 2 Wellness days and 1 Paid Volunteer Day 
• Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program 
• €50/month Remote work stipend for internet
• Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career. 
• Charitable contribution match per team member  

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.

Overview

As a Senior Data Engineer, you are a key architect in developing, delivering and maintaining intelligent data infrastructure that powers advanced analytics. You are an experienced data engineer with strong ETL pipeline and dimensional modeling skills, who is ready to leverage AI as a powerful collaborator and brings a depth of knowledge to ensure it is employed effectively for the long-term health of our business systems. You are responsible for building complex data pipelines from the ground up, delivering data into and enhancing a database infrastructure that powers advanced analytics, AI-driven decision-making, and autonomous data operations. You work across the organization, supporting and collaborating with our product teams, engineers, data scientists, and data analysts. In this context, you enhance and support our company’s cloud data architecture to support our products and data initiatives, for external clients as well as internal users.

Responsibilities

Core Data Infrastructure 

• Design and implement scalable ETL/ELT workflows that support both batch and streaming data using AWS primitives (e.g., S3, Kinesis, Glue, Redshift, Athena) 
• Architect and maintain cloud-native data platforms with automated ingestion, transformation, and governance pipelines using modern tools like DBT, Apache Spark, Delta Lake, Airflow, and Databricks 
• Work with stakeholders, including the Product, BI, and Support teams, to assist with data-related technical challenges and support their data and infrastructure needs.
• Collaborate with cross-functional Engineering teams using analytics to predict data needs and proactively deliver solutions. 
• Assist in the optimization of data lake/lakehouse infrastructure, to support AI workloads and large-scale analytics. 

Governance & Collaboration 

• Ensure data quality, lineage, and observability.
• Develop and enforce data governance policies, including compliance monitoring and privacy protection. 
• Partner with Data Scientists to optimize data pipelines for model training, inference, and continuous learning workflows. 

Advanced Data Operations 

• Build self-healing data pipelines with AI-driven error detection, root cause analysis, and automated remediation capabilities. 
• Implement intelligent data lineage tracking to automatically discover relationships between datasets and predict downstream impact of changes. 
• Create AI-assisted data discovery systems that help stakeholders find relevant datasets and understand data semantics through natural language interfaces. 
• Participate in on-call rotation, as needed.

AI-Enhanced Development

• Leverage AI coding assistants (GitHub Copilot, Cursor, etc.) to
• Accelerate development cycles, generate complex SQL queries, and automatically optimize data pipeline code. 
• Develop data quality monitoring, using anomaly detection and data profiling tools to identify issues, before they impact downstream systems. 
• Optimize pipeline orchestration, with ML to predict optimal scheduling, resource allocation, and failure recovery patterns.
• Generate and maintain living documentation that evolves with code changes. 

Leadership & Innovation 

• Participate in the full software development lifecycle, including both manual and AI-assisted requirements gathering, automated testing, and intelligent deployment strategies. 
• Mentor junior engineers on both traditional data engineering practices and effective use of AI development tools. 
• Lead tool evaluation and adoption for the data engineering team, establishing best practices for human-AI collaboration. 
• Drive innovation in data architecture by experimenting with emerging technologies.

Qualifications 

Minimum Qualifications  

• 3+ years of experience in data engineering, including building and maintaining large-scale data pipelines
• Extensive experience in SQL RDBMS (SQLServer or similar) with dimensional modeling using star schema, and foundational data warehousing concepts
• Hands-on experience with AWS services such as Redshift, Athena, S3, Kinesis, Lambda, Glue 
• Experience with DBT, Databricks or similar data platform tooling
• Experience working with structured and unstructured data and implementing data quality frameworks
• Excellent communication and collaboration skills 
• Demonstrated experience using AI coding tools (GitHub Copilot, Cursor, or similar), with understanding of prompt engineering, to enhance development productivity 
• Understanding of AI/ML concepts and data requirements, including feature stores, model versioning, and real-time inference pipelines

Preferred Qualifications 

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field
• Experience in a SaaS or e-commerce environment with AI/ML products
• Knowledge of stream processing frameworks like Kafka, Flink, or Spark Structured Streaming 
• Familiarity with LLMOps and AI model deployment patterns in data infrastructure 
• Experience with AI-powered data tools such as automated data catalogs, intelligent monitoring systems, or AI-assisted query optimization
• Proven ability to thrive in a fast-paced, agile environment with shifting priorities and emerging technologies
• Experience with containerization and orchestration tools like Docker and Kubernetes 

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

Benefits 

• Medical, Dental and Psychology benefits 
• Life insurance and disability benefits
• Competitive time off package with 25 Days of PTO, 8 Company-paid Holidays, 5 paid floating holidays (new in 2026!), 2 Wellness days and 1 Paid Volunteer Day 
• Voucher program for Transportation, Meals & Childcare 
• Remote Working Stipend: €40/month automatically applied in payroll
• Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program 
• Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career. 
• Charitable contribution match per team member 

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.

Overview

As a Senior Data Engineer, you are a key architect in developing, delivering and maintaining intelligent data infrastructure that powers advanced analytics. You are an experienced data engineer with strong ETL pipeline and dimensional modeling skills, who is ready to leverage AI as a powerful collaborator and brings a depth of knowledge to ensure it is employed effectively for the long-term health of our business systems. You are responsible for building complex data pipelines from the ground up, delivering data into and enhancing a database infrastructure that powers advanced analytics, AI-driven decision-making, and autonomous data operations. You work across the organization, supporting and collaborating with our product teams, engineers, data scientists, and data analysts. In this context, you enhance and support our company’s cloud data architecture to support our products and data initiatives, for external clients as well as internal users.

Responsibilities

Core Data Infrastructure 

• Design and implement scalable ETL/ELT workflows that support both batch and streaming data using AWS primitives (e.g., S3, Kinesis, Glue, Redshift, Athena) 
• Architect and maintain cloud-native data platforms with automated ingestion, transformation, and governance pipelines using modern tools like DBT, Apache Spark, Delta Lake, Airflow, and Databricks 
• Work with stakeholders, including the Product, BI, and Support teams, to assist with data-related technical challenges and support their data and infrastructure needs.
• Collaborate with cross-functional Engineering teams using analytics to predict data needs and proactively deliver solutions. 
• Assist in the optimization of data lake/lakehouse infrastructure, to support AI workloads and large-scale analytics. 

Governance & Collaboration 

• Ensure data quality, lineage, and observability.
• Develop and enforce data governance policies, including compliance monitoring and privacy protection. 
• Partner with Data Scientists to optimize data pipelines for model training, inference, and continuous learning workflows. 

Advanced Data Operations 

• Build self-healing data pipelines with AI-driven error detection, root cause analysis, and automated remediation capabilities. 
• Implement intelligent data lineage tracking to automatically discover relationships between datasets and predict downstream impact of changes. 
• Create AI-assisted data discovery systems that help stakeholders find relevant datasets and understand data semantics through natural language interfaces. 
• Participate in on-call rotation, as needed.

AI-Enhanced Development

• Leverage AI coding assistants (GitHub Copilot, Cursor, etc.) to
• Accelerate development cycles, generate complex SQL queries, and automatically optimize data pipeline code. 
• Develop data quality monitoring, using anomaly detection and data profiling tools to identify issues, before they impact downstream systems. 
• Optimize pipeline orchestration, with ML to predict optimal scheduling, resource allocation, and failure recovery patterns.
• Generate and maintain living documentation that evolves with code changes. 

Leadership & Innovation 

• Participate in the full software development lifecycle, including both manual and AI-assisted requirements gathering, automated testing, and intelligent deployment strategies. 
• Mentor junior engineers on both traditional data engineering practices and effective use of AI development tools. 
• Lead tool evaluation and adoption for the data engineering team, establishing best practices for human-AI collaboration. 
• Drive innovation in data architecture by experimenting with emerging technologies.

Qualifications 

Minimum Qualifications  

• 3+ years of experience in data engineering, including building and maintaining large-scale data pipelines
• Extensive experience in SQL RDBMS (SQLServer or similar) with dimensional modeling using star schema, and foundational data warehousing concepts
• Hands-on experience with AWS services such as Redshift, Athena, S3, Kinesis, Lambda, Glue 
• Experience with DBT, Databricks or similar data platform tooling
• Experience working with structured and unstructured data and implementing data quality frameworks
• Excellent communication and collaboration skills 
• Demonstrated experience using AI coding tools (GitHub Copilot, Cursor, or similar), with understanding of prompt engineering, to enhance development productivity 
• Understanding of AI/ML concepts and data requirements, including feature stores, model versioning, and real-time inference pipelines

Preferred Qualifications 

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field
• Experience in a SaaS or e-commerce environment with AI/ML products
• Knowledge of stream processing frameworks like Kafka, Flink, or Spark Structured Streaming 
• Familiarity with LLMOps and AI model deployment patterns in data infrastructure 
• Experience with AI-powered data tools such as automated data catalogs, intelligent monitoring systems, or AI-assisted query optimization
• Proven ability to thrive in a fast-paced, agile environment with shifting priorities and emerging technologies
• Experience with containerization and orchestration tools like Docker and Kubernetes 

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

Benefits 

• Medical, Dental and Psychology benefits 
• Life insurance and disability benefits
• Competitive time off package with 25 Days of PTO, 8 Company-paid Holidays, 5 paid floating holidays (new in 2026!), 2 Wellness days and 1 Paid Volunteer Day 
• Voucher program for Transportation, Meals & Childcare 
• Remote Working Stipend: €40/month automatically applied in payroll
• Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program 
• Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career. 
• Charitable contribution match per team member 

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.

Overview

As a Senior Data Engineer, you are a key architect in developing, delivering and maintaining intelligent data infrastructure that powers advanced analytics. You are an experienced data engineer with strong ETL pipeline and dimensional modeling skills, who is ready to leverage AI as a powerful collaborator and brings a depth of knowledge to ensure it is employed effectively for the long-term health of our business systems. You are responsible for building complex data pipelines from the ground up, delivering data into and enhancing a database infrastructure that powers advanced analytics, AI-driven decision-making, and autonomous data operations. You work across the organization, supporting and collaborating with our product teams, engineers, data scientists, and data analysts. In this context, you enhance and support our company’s cloud data architecture to support our products and data initiatives, for external clients as well as internal users.

Responsibilities

Core Data Infrastructure 

• Design and implement scalable ETL/ELT workflows that support both batch and streaming data using AWS primitives (e.g., S3, Kinesis, Glue, Redshift, Athena) 
• Architect and maintain cloud-native data platforms with automated ingestion, transformation, and governance pipelines using modern tools like DBT, Apache Spark, Delta Lake, Airflow, and Databricks 
• Work with stakeholders, including the Product, BI, and Support teams, to assist with data-related technical challenges and support their data and infrastructure needs.
• Collaborate with cross-functional Engineering teams using analytics to predict data needs and proactively deliver solutions. 
• Assist in the optimization of data lake/lakehouse infrastructure, to support AI workloads and large-scale analytics. 

Governance & Collaboration 

• Ensure data quality, lineage, and observability.
• Develop and enforce data governance policies, including compliance monitoring and privacy protection. 
• Partner with Data Scientists to optimize data pipelines for model training, inference, and continuous learning workflows. 

Advanced Data Operations 

• Build self-healing data pipelines with AI-driven error detection, root cause analysis, and automated remediation capabilities. 
• Implement intelligent data lineage tracking to automatically discover relationships between datasets and predict downstream impact of changes. 
• Create AI-assisted data discovery systems that help stakeholders find relevant datasets and understand data semantics through natural language interfaces. 
• Participate in on-call rotation, as needed.

AI-Enhanced Development

• Leverage AI coding assistants (GitHub Copilot, Cursor, etc.) to
• Accelerate development cycles, generate complex SQL queries, and automatically optimize data pipeline code. 
• Develop data quality monitoring, using anomaly detection and data profiling tools to identify issues, before they impact downstream systems. 
• Optimize pipeline orchestration, with ML to predict optimal scheduling, resource allocation, and failure recovery patterns.
• Generate and maintain living documentation that evolves with code changes. 

Leadership & Innovation 

• Participate in the full software development lifecycle, including both manual and AI-assisted requirements gathering, automated testing, and intelligent deployment strategies. 
• Mentor junior engineers on both traditional data engineering practices and effective use of AI development tools. 
• Lead tool evaluation and adoption for the data engineering team, establishing best practices for human-AI collaboration. 
• Drive innovation in data architecture by experimenting with emerging technologies.

Qualifications 

Minimum Qualifications  

• 3+ years of experience in data engineering, including building and maintaining large-scale data pipelines
• Extensive experience in SQL RDBMS (SQLServer or similar) with dimensional modeling using star schema, and foundational data warehousing concepts
• Hands-on experience with AWS services such as Redshift, Athena, S3, Kinesis, Lambda, Glue 
• Experience with DBT, Databricks or similar data platform tooling
• Experience working with structured and unstructured data and implementing data quality frameworks
• Excellent communication and collaboration skills 
• Demonstrated experience using AI coding tools (GitHub Copilot, Cursor, or similar), with understanding of prompt engineering, to enhance development productivity 
• Understanding of AI/ML concepts and data requirements, including feature stores, model versioning, and real-time inference pipelines

Preferred Qualifications 

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field
• Experience in a SaaS or e-commerce environment with AI/ML products
• Knowledge of stream processing frameworks like Kafka, Flink, or Spark Structured Streaming 
• Familiarity with LLMOps and AI model deployment patterns in data infrastructure 
• Experience with AI-powered data tools such as automated data catalogs, intelligent monitoring systems, or AI-assisted query optimization
• Proven ability to thrive in a fast-paced, agile environment with shifting priorities and emerging technologies
• Experience with containerization and orchestration tools like Docker and Kubernetes 

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

Benefits 

• Medical coverage provided through Irish Life Health; premiums paid by the company 
• Life & disability insurance
• Pension plan with 5% company match
• Competitive time off package with 25 Days of PTO, 11 Company-paid holidays, 2 Wellness days and 1 Paid Volunteer Day 
• Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program 
• €50/month Remote work stipend for internet
• Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career. 
• Charitable contribution match per team member  

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

What Is The Role : 

Developers and community matter. Our users and contributors have helped ensure that the Elastic Stack (including Elasticsearch, Kibana, Beats, and Logstash) is more than just code — they are open source projects that people love to use.

We’re looking for someone who can connect with our global audience through creative, educational, and visually engaging content. You don’t need to be a Senior Engineer — but you should have a strong technical foundation, curiosity to learn, and the skills to tell compelling stories about technology.

Your work will combine writing, visuals, and video — with no waiting on others to get it done. From drafting a Twitter thread in the morning to publishing an infographic and editing a short video in the afternoon, you’ll take ideas from concept to launch, end to end.

What You Will Be Doing:

• Create engaging technical content for social media, blogs, and YouTube, covering Search, AI, and Elasticsearch in ways that are approachable and inspiring. Topics range from foundational and evergreen topics to today's LLM release.
• Write short-form content (Twitter threads, LinkedIn posts) that distills complex concepts into clear, shareable insights.
• Produce simple, high-quality videos and infographics yourself — from scripting and recording to editing and publishing.
• Explore new trends in Search, AI, and developer tools, and translate them into content our audience cares about.
• Build demos and examples to support your content or share the highlights of the latest research papers.
• Add a creative spark to Elastic’s content to keep our community engaged and draw in new audiences.

What You Bring : 

• Solid technical background and experience in an engineering role.
• Demonstrated ability to create a variety of content formats: blog posts, social media threads, videos, infographics.
• Comfortable working independently and seeing projects through from idea to publication without waiting on others.
• Curiosity and adaptability to quickly pick up new tools and topics.
• A collaborative mindset and willingness to share ideas, in a fully distributed team.
• Strong written and spoken communication skills in English.

Intercom is hiring a Senior Product Designer to push the boundaries of product craft.

We are one of the most design-driven and AI first technology companies. Fin, our AI Agent is the best performing, most widely adopted, and highest grossing AI service agent on the market. We are shaping the future of how businesses communicate with their customers through AI and humans. Our product is used by millions, and our design team plays a critical role in making it world-class.

Why you should join Intercom today

AI is transforming everything—fast. We’re at the forefront, shaping the AI Agent category and redefining customer service with Fin. Soon, Fin will handle the vast majority of customer interactions, setting a new standard for support.

This shift isn’t just changing what we build—it’s changing how we work. Our team is constantly evolving, integrating AI into design, development, and go-to-market strategies.

At Intercom, design is in our DNA. With 60+ designers across R&D and Brand—and two co-founders from design—you’ll never have to fight for your place at the table. Here, designers lead from the start, shaping products that millions of people interact with daily. If you want to work on cutting-edge AI experiences that push the boundaries of product design, there’s no better place to be.

Why this role exists

In a world where it’s easier and easier to get software off the ground and to 75% built, it’s the last 25% that really matters. We need deep craft specialists—people who will raise the quality bar, bring a spark of creativity, drive best-in-class interaction and visual design, and push execution excellence across our most strategic product areas. This is not a strategy-only or people-management role. We need a maker, a doer, a leader in craft.

If you have a deep passion for interaction design, product thinking, and pixel-perfect execution—and the leadership and autonomy to drive impact without waiting for direction—this is the role for you.

Must Have Experience

We’re looking for a world-class IC designer who:

• Has shipped complex, high-quality software products.
• Designs for multiple surfaces—desktop, mobile, chat interfaces, AI first and emerging experiences.
• Balances speed and detail—knows when to move fast and when to obsess over the last 1%.
• Thinks end-to-end—from big-picture systems thinking to the smallest interaction detail.
• Understands engineering and can build prototypes to communicate ideas (Framer, Loveable, Windsurf, Vercel, Figma, code etc…).
• Has taste. You know what great design looks and feels like, and you push to get there.
• Can tell a compelling story—articulating your decisions with clarity and conviction.
• Operates with agency, ownership, and autonomy—doesn’t wait to be told what to do.

Who This Role Is Not For

This role is not for you if:

• You prefer strategy, research or system design over execution—this is a craft-heavy role.
• You need a lot of direction or structured processes—you should thrive in open-endedness and ambiguity.
• You don’t obsess over details—we’re looking for someone who sweats the pixels.
• You primarily work on marketing sites—this role is about designing deep, functional software experiences.

Day-to-Day Responsibilities

What you’ll be doing:

• Owning end-to-end design for high-impact product areas from concept to execution.
• Defining new interaction patterns and design paradigms for Fin, our automation, and AI-powered tools.
• Sketching, prototyping, and testing ideas at different fidelities to validate decisions.
• Working closely with engineers and PMs to define problems, move quickly, and deliver high-quality solutions.
• Maintaining high standards of craft while balancing speed and execution.
• Contributing to design culture—mentoring others, pushing for greatness in a team, refining processes, and sharing knowledge inside and outside Intercom.

What Success Looks Like

You’ll know you’re successful if:

1. You’ve raised the design bar. Your work is referenced as an example of exceptional craft and taste.
2. You’ve shipped product with major business impact. The areas you own are visibly better because of you.
3. You operate autonomously. You don’t need direction—you see what needs to be done and do it.
4. Engineers love working with you. Your designs are considered, clear, and easy to implement.
5. Your peers trust your judgment. When you push for quality, people listen.

Interview Process

We understand that interviewing for a new role is both time and energy consuming–we aim to be thorough, speedy and transparent in our approach. You should expect for the entire process to be no more than 4 weeks from start to finish. You’ll meet with various members of our team and have the opportunity to fully validate that Intercom and the role is the right fit for you. 

Ready to build something great?

If you're driven to push the boundaries of product design and have the craft, autonomy, and taste to make a real impact, we want to hear from you.

Benefits 

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too 
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

Intercom is hiring a Senior Product Designer to push the boundaries of product craft.

We are one of the most design-driven and AI first technology companies. Fin, our AI Agent is the best performing, most widely adopted, and highest grossing AI service agent on the market. We are shaping the future of how businesses communicate with their customers through AI and humans. Our product is used by millions, and our design team plays a critical role in making it world-class.

Why you should join Intercom today

AI is transforming everything—fast. We’re at the forefront, shaping the AI Agent category and redefining customer service with Fin. Soon, Fin will handle the vast majority of customer interactions, setting a new standard for support.

This shift isn’t just changing what we build—it’s changing how we work. Our team is constantly evolving, integrating AI into design, development, and go-to-market strategies.

At Intercom, design is in our DNA. With 60+ designers across R&D and Brand—and two co-founders from design—you’ll never have to fight for your place at the table. Here, designers lead from the start, shaping products that millions of people interact with daily. If you want to work on cutting-edge AI experiences that push the boundaries of product design, there’s no better place to be.

Why this role exists

In a world where it’s easier and easier to get software off the ground and to 75% built, it’s the last 25% that really matters. We need deep craft specialists—people who will raise the quality bar, bring a spark of creativity, drive best-in-class interaction and visual design, and push execution excellence across our most strategic product areas. This is not a strategy-only or people-management role. We need a maker, a doer, a leader in craft.

If you have a deep passion for interaction design, product thinking, and pixel-perfect execution—and the leadership and autonomy to drive impact without waiting for direction—this is the role for you.

Must Have Experience

We’re looking for a world-class IC designer who:

• Has shipped complex, high-quality software products.
• Designs for multiple surfaces—desktop, mobile, chat interfaces, AI first and emerging experiences.
• Balances speed and detail—knows when to move fast and when to obsess over the last 1%.
• Thinks end-to-end—from big-picture systems thinking to the smallest interaction detail.
• Understands engineering and can build prototypes to communicate ideas (Framer, Loveable, Windsurf, Vercel, Figma, code etc…).
• Has taste. You know what great design looks and feels like, and you push to get there.
• Can tell a compelling story—articulating your decisions with clarity and conviction.
• Operates with agency, ownership, and autonomy—doesn’t wait to be told what to do.

Who This Role Is Not For

This role is not for you if:

• You prefer strategy, research or system design over execution—this is a craft-heavy role.
• You need a lot of direction or structured processes—you should thrive in open-endedness and ambiguity.
• You don’t obsess over details—we’re looking for someone who sweats the pixels.
• You primarily work on marketing sites—this role is about designing deep, functional software experiences.

Day-to-Day Responsibilities

What you’ll be doing:

• Owning end-to-end design for high-impact product areas from concept to execution.
• Defining new interaction patterns and design paradigms for Fin, our automation, and AI-powered tools.
• Sketching, prototyping, and testing ideas at different fidelities to validate decisions.
• Working closely with engineers and PMs to define problems, move quickly, and deliver high-quality solutions.
• Maintaining high standards of craft while balancing speed and execution.
• Contributing to design culture—mentoring others, pushing for greatness in a team, refining processes, and sharing knowledge inside and outside Intercom.

What Success Looks Like

You’ll know you’re successful if:

1. You’ve raised the design bar. Your work is referenced as an example of exceptional craft and taste.
2. You’ve shipped product with major business impact. The areas you own are visibly better because of you.
3. You operate autonomously. You don’t need direction—you see what needs to be done and do it.
4. Engineers love working with you. Your designs are considered, clear, and easy to implement.
5. Your peers trust your judgment. When you push for quality, people listen.

Interview Process

We understand that interviewing for a new role is both time and energy consuming–we aim to be thorough, speedy and transparent in our approach. You should expect for the entire process to be no more than 4 weeks from start to finish. You’ll meet with various members of our team and have the opportunity to fully validate that Intercom and the role is the right fit for you. 

Ready to build something great?

If you're driven to push the boundaries of product design and have the craft, autonomy, and taste to make a real impact, we want to hear from you.

Benefits 

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too 
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

Intercom is hiring an exceptional Staff/Principal level Product  Designer to push the boundaries of product craft.

We are one of the most design-driven and AI first technology companies. Fin, our AI Agent is the best performing, most widely adopted, and highest grossing AI service agent on the market. We are shaping the future of how businesses communicate with their customers through AI and humans. Our product is used by millions, and our design team plays a critical role in making it world-class.

Why you should join Intercom today

AI is transforming everything—fast. We’re at the forefront, shaping the AI Agent category and redefining customer service with Fin. Soon, Fin will handle the vast majority of customer interactions, setting a new standard for support.

This shift isn’t just changing what we build—it’s changing how we work. Our team is constantly evolving, integrating AI into design, development, and go-to-market strategies.

At Intercom, design is in our DNA. With 60+ designers across R&D and Brand and two co-founders from design, you’ll never have to fight for your place at the table.

Here, designers lead from the start, shaping products that millions of people interact with daily. If you want to work on cutting-edge AI experiences that push the boundaries of product design, there’s no better place to be.

Why this role exists

In a world where it’s easier and easier to get software off the ground and to 75% built, it’s the last 25% that really matters. We need deep craft specialists—people who will raise the quality bar, bring a spark of creativity, drive best-in-class interaction and visual design, and push execution excellence across our most strategic product areas.

This is not a strategy-only or people-management role. We need a maker, a doer, a leader in craft.

If you have a deep passion for interaction design, product thinking, and pixel-perfect execution—and the leadership and autonomy to drive impact without waiting for direction—this is the role for you.

Must Have Experience

We’re looking for a world-class IC designer who:

• Has shipped complex, high-quality software products.
• Designs for multiple surfaces—desktop, mobile, chat interfaces, AI first and emerging experiences.
• Balances speed and detail—knows when to move fast and when to obsess over the last 1%.
• Thinks end-to-end—from big-picture systems thinking to the smallest interaction detail.
• Understands engineering and can build prototypes to communicate ideas (Framer, Loveable, Windsurf, Vercel, Figma, code etc...).
• Has taste. You know what great design looks and feels like, and you push to get there.
• Can tell a compelling story—articulating your decisions with clarity and conviction.
• Operates with agency, ownership, and autonomy—doesn’t wait to be told what to do.

You’ll know you’re successful if: 
1. You’ve raised the design bar. Your work is referenced as an example of exceptional craft and taste.
2. You’ve shipped product with major business impact. The areas you own are visibly better because of you.
3. You operate autonomously. You don’t need direction—you see what needs to be done and do it.
4. Engineers love working with you. Your designs are considered, clear, and easy to implement.
5. Your peers trust your judgment. When you push for quality, people listen.

Interview Process

We understand that interviewing for a new role is both time and energy consuming–we aim to be thorough, speedy and transparent in our approach. You should expect for the entire 
process to be no more than 4 weeks from start to finish. You’ll meet with various members of our team and have the opportunity to fully validate that Intercom and the role is the right fit
for you.

Ready to build something great?

If you're driven to push the boundaries of product design and have the craft, autonomy, and taste to make a real impact, we want to hear from you. 

Benefits 

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too 
• MacBooks are our standard, but we also offer Windows for certain roles when needed

Intercom is hiring an exceptional Staff/Principal level Product  Designer to push the boundaries of product craft.

We are one of the most design-driven and AI first technology companies. Fin, our AI Agent is the best performing, most widely adopted, and highest grossing AI service agent on the market. We are shaping the future of how businesses communicate with their customers through AI and humans. Our product is used by millions, and our design team plays a critical role in making it world-class.

Why you should join Intercom today

AI is transforming everything—fast. We’re at the forefront, shaping the AI Agent category and redefining customer service with Fin. Soon, Fin will handle the vast majority of customer interactions, setting a new standard for support.

This shift isn’t just changing what we build—it’s changing how we work. Our team is constantly evolving, integrating AI into design, development, and go-to-market strategies.

At Intercom, design is in our DNA. With 60+ designers across R&D and Brand and two co-founders from design, you’ll never have to fight for your place at the table.

Here, designers lead from the start, shaping products that millions of people interact with daily. If you want to work on cutting-edge AI experiences that push the boundaries of product design, there’s no better place to be.

Why this role exists

In a world where it’s easier and easier to get software off the ground and to 75% built, it’s the last 25% that really matters. We need deep craft specialists—people who will raise the quality bar, bring a spark of creativity, drive best-in-class interaction and visual design, and push execution excellence across our most strategic product areas.

This is not a strategy-only or people-management role. We need a maker, a doer, a leader in craft.

If you have a deep passion for interaction design, product thinking, and pixel-perfect execution—and the leadership and autonomy to drive impact without waiting for direction—this is the role for you.

Must Have Experience

We’re looking for a world-class IC designer who:

• Has shipped complex, high-quality software products.
• Designs for multiple surfaces—desktop, mobile, chat interfaces, AI first and emerging experiences.
• Balances speed and detail—knows when to move fast and when to obsess over the last 1%.
• Thinks end-to-end—from big-picture systems thinking to the smallest interaction detail.
• Understands engineering and can build prototypes to communicate ideas (Framer, Loveable, Windsurf, Vercel, Figma, code etc...).
• Has taste. You know what great design looks and feels like, and you push to get there.
• Can tell a compelling story—articulating your decisions with clarity and conviction.
• Operates with agency, ownership, and autonomy—doesn’t wait to be told what to do.

You’ll know you’re successful if: 
1. You’ve raised the design bar. Your work is referenced as an example of exceptional craft and taste.
2. You’ve shipped product with major business impact. The areas you own are visibly better because of you.
3. You operate autonomously. You don’t need direction—you see what needs to be done and do it.
4. Engineers love working with you. Your designs are considered, clear, and easy to implement.
5. Your peers trust your judgment. When you push for quality, people listen.

Interview Process

We understand that interviewing for a new role is both time and energy consuming–we aim to be thorough, speedy and transparent in our approach. You should expect for the entire 
process to be no more than 4 weeks from start to finish. You’ll meet with various members of our team and have the opportunity to fully validate that Intercom and the role is the right fit
for you.

Ready to build something great?

If you're driven to push the boundaries of product design and have the craft, autonomy, and taste to make a real impact, we want to hear from you. 

Benefits 

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too 
• MacBooks are our standard, but we also offer Windows for certain roles when needed

Senior Data Scientist

You remember the first time you wrote a script that actually worked—maybe a Python one-liner, a scrappy Excel formula, or even an SQL query. That little spark of 'Whoa, I just made data do something.' felt just as exhilarating as the moment you saw your first model running in production. Fast forward to today. If embeddings dance in your dreams and experimenting with LLMs and crunching datasets puts a skip in your step, well we’ve got the gig for you. 

We’re on a mission to reimagine the IT help desk — taking the mundane and making it smarter, faster, and way less painful. As a Senior Data Scientist, you’ll be at the forefront of this transformation, wielding machine learning, AI, and all your data wizardry to build solutions that make a difference while they make smiles bloom across our customers.

We believe that data science (whether that's a prompt, a new fancy shmancy model or a tried and true statistical method) is the key to transforming tedious IT requests into truly magical experiences. More importantly, we think people belong at the center of this transformation.

As a senior data scientist, you'll be working with a team of people who care -- about our customers, about our world, and about each other. We're looking to build and scale a texture of interactions that put people at the center of technology. You'll operate at the crossroads of engineering, product development, operations, and customer success to uncover patterns in large datasets, predict trends, and optimize our service delivery. You’ll act as an expert communicator, effortlessly breaking down complex technical research and making it clear for teammates from all backgrounds. Additionally, you’ll drive continued innovation by proposing and leading new areas of research.

We believe the combination of ingenuity, technology and care can build amazing moments for our customers -- helping them see around corners and solving problems before they happen, and we think there's a place at the center of this for you.

What we can do for you

• Offer a nurturing environment where your skills and contributions are valued and celebrated.
• Provide many opportunities for professional growth, learning, and development in the field of data science and beyond.
• Give you a chance to work with cutting-edge technology and influence the future of IT help desk services.
• Surround you with a culture that values impact over pure research, so you’ll feel the difference your work is making.
• Offer you the opportunity to work with modern tech and help shape the tech stack our data science team uses as we grow.

What you can do for us

• Lead full-lifecycle data science projects, from conceptualization to deployment and ongoing maintenance.
• Elevate our standards on the data science team when it comes to operational excellence.
• Collaborate with our operations, engineering, and service delivery teams to ensure seamless integration and management of our machine learning capabilities.
• Communicate complex data science concepts effectively to a diverse range of stakeholders so we get the outcomes we want and capture learnings along the way.
• Use your expertise to find simple, effective solutions when advanced models aren’t required.
• Engage in continuous learning and sharing, fostering an environment of collective growth and innovation across departments.
• Bring clarity and understanding to complex data science projects.
• Foster a culture of collaboration and continuous improvement.
• Champion our values of curiosity, adaptability, and teamwork.

What you should bring with you

• 5+ years of experience in data science along with a knack for creating impactful models and drawing insightful conclusions.
• Proficiency in data science frameworks like scikit-learn, plotly, pandas, and numpy.
• A strong statistical background, especially in time series analysis.
• A passion for quality, with experience implementing tests and upholding engineering standards in data science.
• Excellent communication skills and an ability to engage both technical and non-technical audiences.
• A growth mindset that’s open to learning and deploying LLM technologies.

Intercom is hiring a Product Design Director who can lead from the front — raising the bar on craft, building high-performing teams, and helping us move fast through ambiguity.

We are one of the most design-driven and AI first technology companies. Fin, our AI Agent is the best performing, most widely adopted, and highest grossing AI service agent on the market. We are shaping the future of how businesses communicate with their customers through AI and humans. Our product is used by millions, and our design team plays a critical role in making it world-class.

Why you should join Intercom today

AI is transforming everything—fast. We’re at the forefront, shaping the AI Agent category and redefining customer service with Fin. Soon, Fin will handle the vast majority of customer interactions, setting a new standard for support. Design is changing rapidly in the age of AI, and our designers at Intercom are at the forefront of defining this new role.

This shift isn’t just changing what we build—it’s changing how we work. We’re not a startup, but we move like one–there’s urgency, pace, and energy. Our team is constantly evolving, integrating AI into design, development, and go-to-market strategies.

At Intercom, design is in our DNA. With 60+ designers across R&D and Brand—and two co-founders from design—you’ll never have to fight for your place at the table. Here, designers lead from the start, shaping products that millions of people interact with daily. If you want to work on cutting-edge AI experiences that push the boundaries of product design, there’s no better place to be.

Why this role exists

This year, we’re doubling down on craft, execution, and design leadership. In a world where it’s easier and easier to get software off the ground and to 75% built, it’s the last 25% that really matters. We’re tearing up old playbooks. Shipping faster. Going deeper on detail. And raising the bar on everything we put in front of a customer.

We’re hiring a Product Design Director to be the overall design leader of our high-performing centralised design team focussed solely on building Fin. This is not a maintenance role. It’s a build-and-scale role. Our goal is nothing less than breakout success in the major new category of AI Agents for Customer Support. You’ll be a direct partner to product and engineering leaders across the company to define and ship what’s next — not what’s already been done before.

We need leaders—people who will raise the quality bar, bring a spark of creativity, drive best-in-class interaction and visual design, and push execution excellence across our most strategic product areas. This is not a strategy or people-management only role. We need a maker, a doer, a leader. Somebody who loves to partner and can lead through the work. 

Must Have Experience

• Leading and growing high-performing design teams in product-first companies.
• Hiring, coaching, and developing designers at all levels — from IC to leaders/managers.
• Owning execution across a primary product line and a portfolio of features. Driving design excellence through every detail.
• Partnering deeply with Product and Engineering leadership to align on priorities, make tradeoffs, and move fast.
• Thriving in ambiguous, fast-changing environments — and turning chaos into clarity.
• A track record of driving a team to ship great software, not just making decks about it.
• Strong visual sensibility, high standards for craft, and an eye for detail.
• Demonstrated product taste — you know what great looks like, and you can help teams get there.

Who This Role Is Not For

• People who need certainty, full specs, or clear org charts to get started.
• Leaders who lean back and wait for direction, rather than leaning in and making things happen.
• Those who are satisfied with “good enough” — this is a role for someone who sees the extra 10% that makes a product unforgettable.
• Anyone wedded to structures and systems that worked five years ago. We’re rewriting how software gets built — and you’ll help define what the next 10 years look like.

Day-to-Day Responsibilities

What you’ll be doing:

• Lead, coach, and inspire a team of designers and design leaders working across multiple product surfaces.
• Partner with your Product and Engineering leadership counterparts to lead a product division — aligning strategy, driving decisions, and unblocking delivery.
• Set and uphold an extremely high bar for craft — from UX flow to pixels to polish.
• Solve problems from first principles, not templates.
• Help your team make hard decisions, move fast, and focus on outcomes over process.
• Be a design quality amplifier — noticing the details others miss, and pushing the work to where it needs to be.
• Build a healthy, high-trust team culture grounded in feedback, growth, and ownership.
• Stay hands-on in the work — reviewing designs, jumping into critiques, and driving clarity.

What Success Looks Like

You’ll know you’re successful if:

1. Your team is delivering high-quality product work at speed — consistently.
2. You’ve hired exceptional talent and helped your existing team grow.
3. You’ve partnered with other design leaders and operations functions to implement the correct amount of structure and rigour required for success. 
4. Product and engineering leadership love partnering with you — you unlock forward progress and raise the ambition.
5. Your designers are solving meaningful customer problems and sweating the final 10% of craft.
6. You’re a key player in shaping how the entire company builds product in the AI era — not following playbooks, but writing new ones.

Interview Process

We understand that interviewing for a new role is both time and energy consuming–we aim to be thorough, speedy and transparent in our approach. You should expect for the entire process to be no more than 4 weeks from start to finish. You’ll meet with various members of our team and have the opportunity to fully validate that Intercom and the role is the right fit for you. 

Ready to build something great?

If you're driven to push the boundaries of product design and have the craft, autonomy, and taste to make a real impact, we want to hear from you.

Senior Data Engineer (Perm, Ireland, Hybrid)

This is a permanent full time opportunity for those based in Ireland. This role will require travel to Germany.

About Nearform

Nearform is an independent team of data & AI experts, engineers, and designers who build intelligent digital solutions and capability at pace. We create AI-enabled solutions that enhance digital experiences, empower developers, and deliver measurable results. In these ways, we partner with ambitious enterprises to deliver enduring impact.

Our deep expertise in solving the world’s most complex digital problems, along with our collaborative, people-first approach, enables enterprises to build breakthrough products and modernise legacy systems by unleashing the power of AI.

Today, our team of 500 experts in 20+ countries is trusted by leading enterprises including Lululemon, Puma, Sun Life, Starbucks, Travelex, Virgin Media 02, and Walmart.  

As part of our Engineering function, you will work closely with clients to translate complex business requirements into innovative digital products. Whether you are a Senior Engineer, Tech Lead, or DevOps Engineer, you will collaborate with distributed teams, leveraging cutting-edge technologies to build secure, high-performance applications. Our Nearform engineers are known for building high quality, scalable solutions that solve real world problems.

About the Senior Data Engineer role

As a Senior Data Engineer at Nearform your main task will be designing, building, and maintaining scalable data platforms, pipelines, and warehouses using SQL, Python, Spark, and other relevant technologies. You will play a key role in building efficient data solutions, optimizing performance, and ensuring seamless data integration. However as you’ll likely work on a variety of projects your responsibilities may also include:

• Designing, building, and optimizing data pipelines and ETL processes for large-scale data ingestion and transformation.
• Developing and maintaining data platforms and warehousing solutions to support analytics and business intelligence needs.
• Implementing scalable data storage solutions and ensuring high availability and performance.
• Enhancing performance in data processing workflows for maximum speed and scalability.
• Collaborating with data scientists, analysts, and stakeholders to understand business needs and translate them into data engineering solutions.
• Ensuring data quality, governance, and compliance across all systems.
• Supporting CI/CD processes for data pipeline deployments and implementing best practices in DevOps for data workflows.
• Conducting code reviews and enforcing best practices in version control, automation, and testing.
• Assisting with defining structured source code management and deployment processes.
• Working with and supporting Technical Leaders in project execution and timely delivery.
• Collaborating with client teams.

What we are looking for in this person

• Significant experience delivering at a Senior Engineer level, specialising in Data engineering. Our Seniors typically have at least 6 years’ commercial experience.
• Practical experience of delivering in an agile environment.
• Practical experience and knowledge of developing real-world solutions.
• Extensive hands-on experience in SQL, Python, and Spark for large-scale data processing.
• Databricks experience 
• Strong expertise in data warehousing technologies (e.g., Snowflake, Redshift, BigQuery, or similar).
• Experience with distributed data processing frameworks (Spark, Hadoop, or similar).
• Deep understanding of ETL processes, data modeling, and schema design.
• Strong experience with cloud-based data solutions (AWS, Azure, GCP) and data lake architectures.
• Experience with automation, CI/CD for data pipelines, and Infrastructure as Code (IaC).
• Deep understanding of versioning control tools - e.g. Git.
• Experience building software collaboratively using pull requests and code reviews.
• Familiarity with data governance, security, and compliance best practices.
• Excellent communication and collaboration skills.
• Professional proficiency in English.
• Must hold valid passport for travel.
• Travel, this role will require up to 1 week per month onsite in Germany.

Benefits & Perks

• Annual Company Bonus - We all help Nearform to hit company goals so we all receive a share of the profits on an annual basis in line with company performance. 
• Work Remotely and Flexibly - We have a genuine dedication to work/life balance. Our flexible working culture allows you to work around what matters - school run, no problem! 
• Paid Time Off Package - We offer an annual leave of 24 days plus public holidays. We also offer sick leave, marriage leave and many more.
• Remote Working Allowance - Every 2 years, you will have a budget of up to €1250 to help you set up a comfortable and productive workspace in addition to your essential equipment provided by Nearform when you join.
• Training and Development Allowance - We understand the importance of continuously learning so we offer an allowance of up to €1000 you can use to upskill yourself.
• Healthcare - It’s important to always take care of your health, so we offer additional private healthcare here at Nearform. If you wish to learn more about the plan offered feel free to reach out to our team.
• Pension & Insurances - We offer a pension match of up to 5% and Income Protection and Death in Service for peace of mind.

Our Interview Process

Talent Call (30 mins via Zoom)
An introductory conversation with a member of our Talent Team to learn more about your background, experience, and career goals. We'll also provide a high-level overview of Nearform and answer any questions you may have. This step helps us assess initial alignment.

Technical Assessment (1 hour via Zoom)
A live coding challenge with one of our trained interviewers. You'll be asked to build a working solution to a problem via screen sharing, demonstrating your data engineering expertise, problem-solving ability, and coding best practices in a real-time environment.

Hiring Manager Interview (45 mins via Zoom)
A conversation with a Hiring Manager focused on your approach to teamwork, client collaboration, and problem-solving in an enterprise development setting. We'll also share more details about Nearform and the potential projects you may join.

There may also be an additional interview with the client depending on the project

Ready to Join Us?

If you're passionate about building high-quality applications, solving complex challenges, and driving innovation in enterprise development, we’d love to hear from you.

Apply now via our careers page at Nearform and be part of a team that values technical excellence, collaboration, and continuous learning.

Nearform is committed to shaping a better world in all that we do. Our global team is built based on respect, inclusivity, diversity and excellence. 

If you require any adjustments to the interview process as part of your application, please let someone from our Talent Team know so they can help.