Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Because our technology is purpose-built for restaurants, by restaurant people - and increasingly shaped by AI in both what we build and how we build - restaurants can trust that we'll deliver on their needs for today while investing in the experiences that will power their restaurant of the future.

AI Foundations is Toast's internal platform team for AI. We build the infrastructure, governance, and developer tooling that makes AI a reliable, scalable force multiplier across the entire product development lifecycle. Our products include the LLM Proxy, AI Key Management, Observability pipelines, the Claude Plugin Marketplace, and autonomous agents that participate directly in the software development lifecycle.

As a Senior Software Engineer on this team, you'll be hands-on building full-stack across the systems other Toast engineers depend on every day: the LLM proxy, agentic workflows, and the plugin marketplace that brings AI-native development practices to teams across the company.

A day in the life (Responsibilities)

• Design, build, and ship features across AI platform infrastructure, including the LLM proxy, AI key management, and observability pipelines
• Develop and extend autonomous agents that participate in the SDLC, such as the AI Review GitHub App and Developer Platform MCP integrations
• Build on and contribute to the internal plugin marketplace, developing plugins that encode Toast's architectural standards and quality practices into AI assistant behavior
• Implement MCP (Model Context Protocol) services and service templates that make it faster and easier for teams across Toast to build AI-powered workflows
• Contribute full-stack across backend services and frontend or developer-facing interfaces as needed
• Write high-quality, well-tested code and participate in design and code reviews
• Partner closely with product management to shape feature requirements, contribute to roadmap discussions, and translate product vision into reliable technical solutions

What you'll need to thrive (Requirements)

• 5+ years of experience designing and implementing scalable software systems, with a full-stack background spanning backend services and frontend or developer-facing interfaces
• Demonstrated experience building, deploying, or operating LLM-powered agents or AI-assisted developer tooling
• Familiarity with AI coding assistants (e.g., Claude Code, Cursor, GitHub Copilot) and an interest in extending them through custom plugins, skills, or hooks
• Experience with MCP (Model Context Protocol), tool use patterns, or agentic frameworks
• Working knowledge of prompt engineering and how LLM behavior responds to context and instructions
• Strong foundation in modern backend (Java, Kotlin, or similar) and frontend (TypeScript, React, or similar) technologies
• Experience with distributed systems, REST APIs, and cloud-native infrastructure
• Strong customer empathy and a drive to make developers' lives better through reliable, well-designed platform solutions

What will make you stand out

• Familiarity with A2A (Agent-to-Agent) protocols and multi-agent orchestration patterns
• Experience with machine learning concepts, model evaluation, or ML infrastructure
• Experience building developer experience platforms, internal tooling, or API gateways
• Familiarity with observability tooling for AI/LLM systems (e.g., Langfuse, DataDog)

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

Your Role:

The Security Consultant plays a key role in implementing and enabling Tenable’s Exposure Management solutions to help organizations effectively manage and reduce cyber risks. This role onboards Tenable technologies, following industry standards and best practices, to deliver customized solutions that address vulnerabilities across a client’s attack surface. This role's primary focus will be on client billable work, where you will ensure the efficient identification and mitigation of vulnerabilities. Additionally, the role will have the chance to broaden your knowledge across the Tenable portfolio through hands-on experience and learning opportunities facilitated by the Professional Services Organization.

Organisation Structure:

• Reports to: Professional Services Delivery Manager/ Director.
• Direct reports: None.

Your Opportunity:

Client Engagement & Relationship Management:

• Develop a deep understanding of the client’s business and unique security needs to deliver tailored engagements that exceed expectations.
• Build and maintain positive relationships with clients, ensuring ongoing satisfaction and partnership.
• Provide clients with continual insights and consultative advice based on experience with Tenable products, their industry, established standards, and best practices.

Subject Matter Expertise and Solution Implementation & Enablement:

• Support clients with the installation, configuration, and operation of Tenable solutions, ensuring they are effectively implemented to meet business and security goals.
• Oversee upgrades and migrations to new hardware or software, facilitating smooth transitions with minimal disruption.
• Offer expert guidance on implementing best practices with Tenable solutions to optimize security workflows and operational efficiency.
• Assist clients in developing and maintaining security policies, standards, and procedures, ensuring they align with industry standards and regulatory requirements.
• Provide ongoing value through insights and consultative advice on Tenable products, tailored to client needs and industry best practices.
• Share thought leadership on effective deployment and utilization of Tenable One solutions.
• Guide clients in implementing best practices and developing Exposure Management Programs.
• Assess user needs and customer requirements to advance the maturity of their Exposure Management program.

Value Delivery and Best Practices:

• Deliver additional value through continual insights and consultative advice based on Tenable products, client needs, industry standards, and best practices.
• Provide thought leadership on methods and best practices for deploying and using Tenable One solutions.
• Advise clients on process best practices and assist in developing Exposure Management Programs.
• Research user needs and assess customer requirements to enhance the maturity of their Exposure Management program.

Customer Engagement and Satisfaction:

• Ensure overall customer satisfaction while supporting delivery revenue objectives.
• Execute large customer engagements, understanding client business and unique needs to exceed expectations.
• Independently manage client escalations on assigned projects, coordinating with the delivery team and other Tenable departments as needed.
• Develop and maintain positive client relationships and train client staff on the implementation, configuration, and best practices of the Tenable suite.

Additional Responsibilities:

• Perform other duties as assigned to support the success of the Professional Services team and the overall organization.

What You'll Need:

• 5+ years of experience in the Information Technology/Cyber Security field and professional services experience.
• Bachelor’s degree in a related technical field such as Information Technology, Computer Science, or equivalent work experience.
• Strong written and verbal communication skills. Must be comfortable leading 3+ hour calls and keeping up the progression of tasks on the call while assuring that all relevant topics are addressed.
• Strong analytical skills and troubleshooting skills, with the ability to diagnose and resolve complex security issues.
• Proficiency in assessing and identifying threats and risks related to Exposure Management, including vulnerabilities and weaknesses in host or network configurations.
• Recent experience performing vulnerability scans, configuration audits, and security monitoring with core Tenable products, or other industry solutions.
• Familiarity with Metasploit and related tools commonly used to exploit vulnerabilities.
• Familiarity with application security testing, OWASP and common exploitable web application threats in Exposure Management.
• Knowledge of auditing and configuration frameworks such as ISO 17799, CIS, PCI, GLBA, and HIPAA is preferred.
• Proven experience managing client expectations, building relationships and delivering consultative advice to ensure successful outcomes.
• Understanding of IT security principles associated with networks, operating systems, firewalls, databases,  cloud infrastructure, identity and access management with experience in one or more of the fields.
• Familiar with developing integrations via REST API using known coding languages such as Python.
• Knowledge and understanding of SCADA and OT systems is a plus.
• Industry-recognised technical certifications are preferred.

#LI-AV1

#LI-Hybrid

See yourself at Twilio

Join the team as Twilio’s next Software Engineer

About the job

This position is needed to help out the Edge Services team. The team that is responsible for the ingestion of Twilio’s Web Console and API traffic, and its supporting services. As part of the Edge Platform organization, we provide building blocks for all Twilio customers and engineers alike, with high-availability and low-latency requirements, in order to effectively enable over billions of inbound requests every day. We take great pride in wearing customer’s shoes and making decisions inclusively. It is extremely important for us to build services with exceptionally high uptime, availability, and success rates.

Responsibilities

In this role, you’ll:

• Design, implement, and maintain scalable, high-availability cloud infrastructure for Twilio’s microservices.
• Operate and maintain highly available services handling billions of weekly requests.
• Manage Infrastructure as Code (IaC) using tools like Terraform, ensuring operational best practices.
• Build and optimize CI/CD pipelines to support continuous integration and deployment.
• Monitor, troubleshoot, and ensure uptime of services through on-call rotations and incident response.
• Collaborate with cross-functional teams in agile ceremonies to drive technical excellence.
• Continuously improve cloud-based services, focusing on reliability, performance, and scalability.
• Research and improve the design and implementation of Twilio’s API infrastructure regularly.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 2+ years of experience in cloud or DevOps engineering, with proficiency in one or more programming languages, preferably Python or Java.
• Experience in architecting AWS cloud-based solutions, leveraging AWS services such as CloudFront, Lambda, S3, etc.
• Experience in any infrastructure as code using tools like Terraform.
• Familiarity with building and managing CI/CD pipelines (e.g., Buildkite), optimizing deployments, and maintaining high reliability through SLOs.
• Exposure to SLO tracking tools such as Datadog, and log management solutions like AWS CloudWatch, Athena, Grafana.
• Previous exposure to service-oriented architectures, microservices, or REST APIs is highly preferred.
• Hands-on experience with making changes in production systems for cloud-native database solutions and data pipelines.
• Ability to collaborate effectively within an agile, fast-paced team, understanding the full software development lifecycle.
• Strong decision-making skills, balancing between the pros and cons of various cloud technologies, with a focus on making practical, scalable choices.

Desired:

• Experience in Security such as WAF management, threat assessment.
• Experience building self service platform tools to improve developer experience and improve launch speed for internal teams.
• Proficient in Terraform

Location

 This role will be

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

About Us

Qualio is a unified quality and compliance management platform that helps regulated organizations get products to market faster with reduced risk. Trusted by biopharma, medtech, and diagnostics companies worldwide, Qualio eliminates fragmented systems that create audit delays and compliance blind spots. Our platform enables audit readiness in weeks through multi-standard automated gap analysis and evidence reuse across ISO and FDA requirements. Qualio is ISO 27001, ISO 9001, and ISO 27701 certified, reflecting our commitment to security, quality, and privacy.

The Qualio team is all-remote, and currently distributed across North America, Europe and Australia.

Who are we?

At Qualio, the engineering department is responsible for the "what" and the "how". "What" as in what should we build for our customers. "How" as in how do we delivery and operate the solution.

We are working on building a platform team providing horizontal services to vertical feature centric product teams to deliver on Qualio's brand promise - "An easy, scalable and trusted QMS".

How do we work?

We are designing our teams to own specific horizontal areas of our application. Teams are made up of a Product manager (PM), Engineering team lead and a team of engineers. Owning the area of application means everything, collaborating with product managers, customer success partners, architecture, peer engineering teams to deliver robust cloud-based solutions that drive powerful experiences to our customers.

As Werner Vogels says, "You build it, you run it".

What do we value?

In order to make this a reality we value a number of things:

• Iterative development - Solutions are delivered as a collection of small pieces. No big bangs.
• Test driven development
• Clean code
• Automation in all its forms - tests, infrastructure, build and deploy - everything
• "Done" means it's in the hands of customers

What’s the opportunity?

As Qualio continues to grow, we are looking for a Full Stack Engineer to join one of our platform teams. We have a new feature area that is growing beyond an MVP.

We are predominantly a Python shop, but we also use Node.js, TypeScript, React, AngularJS, REST APIs and host our cloud software in AWS, but we’re open to developers who have expertise in different languages as long as you're open to learning!

What will I be doing?

• Strong team player with a collaborative mindset
• Partner with team in designing, implementing and delivering effective cloud based solutions - evidenced by timeliness, quality, usability, operational stability, performance, and success of meeting customer requirements/business objectives
• Ability to maintain a proactive and positive attitude in a fast-paced, changing environment
• You like the sound of working for a fully remote-based organization with lots of opportunities 

What skills do I need?

• You have 5+ years of professional software development experience.
• Utilize programming languages like Python, Node.js, RDBMS and NoSQL databases.
• Well-versed with AWS Cloud based services such as ECS, Lambda, EC2, and related technologies e.g. ELB, API Gateway, Security groups, VPCs, etc
• Well-versed with OpenSearch
• You can code, conduct reviews on architecture and code along with other team members to build effective software
• Apply engineering best practices in TDD, clean code, CI/CD to analyze, design, develop, deploy, and support product solutions
• Experience with Agile methodologies/DevSecOps environment
• Breadth and depth of experience in areas like application platforms, integration patterns, event-driven architecture, data management, and infrastructure as code
• Actively use AI tools (Claude Code, Cursor, or similar) to accelerate your work, whether writing code, debugging, or prototyping, and you have a point of view on where AI helps and where it doesn't in an engineering context.

Benefits 

In addition to playing an important role in building Qualio, you'll receive:

• Competitive salary
• Flexible holidays
• Unlimited Time Off
• Professional development stipend
• Working space allowance / home office budget
• Opportunity to make a difference through helping life-saving products to get to market

A note to candidates:

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every single one of the qualifications as described in a job description. We are committed to building a diverse and inclusive company and we are most interested in finding the BEST candidate for the job. That candidate may be one who comes from a less traditional background, and that’s okay. We would strongly encourage you to apply, even if you don't believe you meet every one of the qualifications described.

#Qualio_EMEA1

About Us

Qualio is a unified quality and compliance management platform that helps regulated organizations get products to market faster with reduced risk. Trusted by biopharma, medtech, and diagnostics companies worldwide, Qualio eliminates fragmented systems that create audit delays and compliance blind spots. Our platform enables audit readiness in weeks through multi-standard automated gap analysis and evidence reuse across ISO and FDA requirements. Qualio is ISO 27001, ISO 9001, and ISO 27701 certified, reflecting our commitment to security, quality, and privacy.

The Qualio team is all-remote, and currently distributed across North America, Europe and Australia.

Who are we?

At Qualio, the engineering department is responsible for the "what" and the "how". "What" as in what should we build for our customers. "How" as in how do we delivery and operate the solution.

We are working on building a platform team providing horizontal services to vertical feature centric product teams to deliver on Qualio's brand promise - "An easy, scalable and trusted QMS".

How do we work?

We are designing our teams to own specific horizontal areas of our application. Teams are made up of a Product manager (PM), Engineering team lead and a team of engineers. Owning the area of application means everything, collaborating with product managers, customer success partners, architecture, peer engineering teams to deliver robust cloud-based solutions that drive powerful experiences to our customers.

As Werner Vogels says, "You build it, you run it".

What do we value?

In order to make this a reality we value a number of things:

• Iterative development - Solutions are delivered as a collection of small pieces. No big bangs.
• Test driven development
• Clean code
• Automation in all its forms - tests, infrastructure, build and deploy - everything
• "Done" means it's in the hands of customers

What’s the opportunity?

As Qualio continues to grow, we are looking for a Junior Full Stack Engineer to join one of our platform teams. We have a new feature area that is growing beyond an MVP.

We are predominantly a Python shop, but we also use Node.js, TypeScript, React, AngularJS, REST APIs and host our cloud software in AWS, but we’re open to developers who have expertise in different languages as long as you're open to learning!

What will I be doing?

• Strong team player with a collaborative mindset
• Partner with team in designing, implementing and delivering effective cloud based solutions - evidenced by timeliness, quality, usability, operational stability, performance, and success of meeting customer requirements/business objectives
• Ability to maintain a proactive and positive attitude in a fast-paced, changing environment
• You like the sound of working for a fully remote-based organization with lots of opportunities 
• Actively use AI tools (Claude Code, Cursor, or similar) to accelerate your work, whether writing code, debugging, or prototyping, and you have a point of view on where AI helps and where it doesn't in an engineering context.

What skills do I need?

• You have 1+ years of professional software development experience.
• Utilize programming languages like Python, Node.js, RDBMS and NoSQL databases.
• Knowledge of AWS Cloud based services such as ECS, Lambda, EC2, and related technologies e.g. ELB, API Gateway, Security groups, VPCs, etc
• You can code, conduct reviews on architecture and code along with other team members to build effective software
• Apply engineering best practices in TDD, clean code, CI/CD to analyze, design, develop, deploy, and support product solutions
• Experience with Agile methodologies/DevSecOps environment
• Exposure in areas like application platforms, integration patterns, event-driven architecture, data management, and infrastructure as code

Benefits 

In addition to playing an important role in building Qualio, you'll receive:

• Competitive salary
• Flexible holidays
• Unlimited Time Off
• Professional development stipend
• Working space allowance / home office budget
• Opportunity to make a difference through helping life-saving products to get to market

A note to candidates:

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every single one of the qualifications as described in a job description. We are committed to building a diverse and inclusive company and we are most interested in finding the BEST candidate for the job. That candidate may be one who comes from a less traditional background, and that’s okay. We would strongly encourage you to apply, even if you don't believe you meet every one of the qualifications described.

#Qualio_EMEA1

About Us

Qualio is a unified quality and compliance management platform that helps regulated organizations get products to market faster with reduced risk. Trusted by biopharma, medtech, and diagnostics companies worldwide, Qualio eliminates fragmented systems that create audit delays and compliance blind spots. Our platform enables audit readiness in weeks through multi-standard automated gap analysis and evidence reuse across ISO and FDA requirements. Qualio is ISO 27001, ISO 9001, and ISO 27701 certified, reflecting our commitment to security, quality, and privacy.

The Qualio team is all-remote, and currently distributed across North America, Europe and Australia.

Who are we?

At Qualio, the engineering department is responsible for the "what" and the "how". "What" as in what should we build for our customers. "How" as in how do we delivery and operate the solution.

We are working on building a platform team providing horizontal services to vertical feature centric product teams to deliver on Qualio's brand promise - "An easy, scalable and trusted QMS".

How do we work?

We are designing our teams to own specific horizontal areas of our application. Teams are made up of a Product manager (PM), Engineering team lead and a team of engineers. Owning the area of application means everything, collaborating with product managers, customer success partners, architecture, peer engineering teams to deliver robust cloud-based solutions that drive powerful experiences to our customers.

As Werner Vogels says, "You build it, you run it".

What do we value?

In order to make this a reality we value a number of things:

• Iterative development - Solutions are delivered as a collection of small pieces. No big bangs.
• Test driven development
• Clean code
• Automation in all its forms - tests, infrastructure, build and deploy - everything
• "Done" means it's in the hands of customers

What’s the opportunity?

As Qualio continues to grow, we are looking for a Full Stack Engineer to join one of our platform teams. We have a new feature area that is growing beyond an MVP.

We are predominantly a Python shop, but we also use Node.js, TypeScript, React, AngularJS, REST APIs and host our cloud software in AWS, but we’re open to developers who have expertise in different languages as long as you're open to learning!

What will I be doing?

• Strong team player with a collaborative mindset
• Partner with team in designing, implementing and delivering effective cloud based solutions - evidenced by timeliness, quality, usability, operational stability, performance, and success of meeting customer requirements/business objectives
• Ability to maintain a proactive and positive attitude in a fast-paced, changing environment
• You like the sound of working for a fully remote-based organization with lots of opportunities 

What skills do I need?

• You have 3+ years of professional software development experience.
• Utilize programming languages like Python, Node.js, RDBMS and NoSQL databases.
• Well-versed with AWS Cloud based services such as ECS, Lambda, EC2, and related technologies e.g. ELB, API Gateway, Security groups, VPCs, etc
• Well-versed with OpenSearch
• You can code, conduct reviews on architecture and code along with other team members to build effective software
• Apply engineering best practices in TDD, clean code, CI/CD to analyze, design, develop, deploy, and support product solutions
• Experience with Agile methodologies/DevSecOps environment
• Breadth and depth of experience in areas like application platforms, integration patterns, event-driven architecture, data management, and infrastructure as code
• Actively use AI tools (Claude Code, Cursor, or similar) to accelerate your work, whether writing code, debugging, or prototyping, and you have a point of view on where AI helps and where it doesn't in an engineering context.

Benefits 

In addition to playing an important role in building Qualio, you'll receive:

• Competitive salary
• Flexible holidays
• Unlimited Time Off
• Professional development stipend
• Working space allowance / home office budget
• Opportunity to make a difference through helping life-saving products to get to market

A note to candidates:

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every single one of the qualifications as described in a job description. We are committed to building a diverse and inclusive company and we are most interested in finding the BEST candidate for the job. That candidate may be one who comes from a less traditional background, and that’s okay. We would strongly encourage you to apply, even if you don't believe you meet every one of the qualifications described.

#Qualio_EMEA1

Role Overview:

The People Technology Integration Engineer, Workday is responsible for designing, building, and evolving integration and data solutions across SIE’s global Workday platform and broader HR technology ecosystem.

This role operates as an independent contributor within People Technology Services, owning the design and delivery of scalable, secure, and reliable system integrations. The role focuses on enabling seamless data movement, system connectivity, and interoperability across platforms, ensuring that integrations are maintainable, performant, and aligned with architectural standards.

Working within an Agile product delivery model, this role contributes to both the continuous evolution of integration capabilities and the stability of core data flows. The Integration Engineer partners closely with Platform Engineers, Product Managers, and Data teams to deliver cohesive, end-to-end technology solutions.

This role is suited for individuals with strong technical depth who are motivated to build and improve integration architecture and data pipelines within an enterprise environment.

What you'll be doing:

Integration Engineering & Solution Design

• Design, build, and implement scalable integration solutions across the Workday platform and connected systems, including:
• Workday Studio
• Core Connectors and EIBs
• API-based integrations (REST/SOAP)
• Define and apply integration design patterns that promote scalability, reusability, and maintainability
• Design secure and reliable data flows, including transformation logic, orchestration, and error handling
• Evaluate integration approaches and make informed design decisions, balancing business needs, system constraints, and long-term sustainability
• Own end-to-end delivery of integration solutions, including design, build, testing, and deployment readiness

Integration Architecture & Platform Connectivity

• Contribute to the design and evolution of integration architecture across the People Technology ecosystem
• Ensure consistent patterns for system connectivity, data exchange, and interface design
• Document integration designs, data flows, and technical architecture to support maintainability and governance
• Collaborate with multi-functional teams to enable seamless end-to-end system interactions

Data Engineering & Reporting Solutions

• Design and deliver data extracts, reporting solutions, and document generation capabilities (e.g., BIRT, Docs for Layouts) as part of the broader People data ecosystem
• Develop and maintain calculated fields and data structures to support integration and reporting use cases
• Ensure data accuracy, integrity, and consistency across integrations and downstream systems

Platform Reliability & Operations

• Maintain reliability of integration pipelines through proactive monitoring, issue diagnosis, and resolution
• Identify root causes of failures and implement structural improvements to enhance stability and performance
• Optimize integrations for performance, scalability, and fault tolerance
• Partner with team members to prioritize enhancements and manage competing demands

Delivery & Agile Execution

• Translate business and technical requirements into well-defined integration solutions
• Participate actively in Agile delivery, including sprint planning, backlog refinement, and retrospectives
• Own and deliver assigned workstreams within sprint cycles
• Execute and support testing activities (unit, integration, UAT), ensuring end-to-end data validation
• Collaborate with Platform Engineers and functional partners to deliver integrated, cross-domain solutions

Governance, Security & Quality

• Ensure all integration solutions meet data privacy, security, and audit requirements
• Implement secure data exchange practices, including encryption, authentication, and secure file transfer (e.g., SFTP)
• Follow established governance, release management, and change control practices
• Ensure integration solutions align with platform architecture and engineering standards
• Contribute to improving integration standards, documentation, and engineering practices

What we're looking for:

• 5+ years of hands-on experience with enterprise platforms, including design and delivery of Workday integrations
• Demonstrated experience building and deploying integrations using:
• Workday Studio
• Core Connectors and EIBs
• API-based integrations (REST/SOAP)
• Proven track record to design and troubleshoot integration solutions, including data transformation, interface logic, and failure handling
• Experience implementing secure data exchange mechanisms, including encryption and secure file transfer
• Hands-on experience developing Workday reports (Advanced, Matrix, Composite) and calculated fields
• Solid understanding of the Workday Core HCM data model and data flows across integrations and business processes
• Experience translating requirements into scalable technical solutions, including evaluating trade-offs between speed, complexity, and maintainability
• Experience working in Agile delivery environments, with ownership of defined workstreams or sub-projects
• Ability to clearly articulate personal contributions to delivered solutions, including specific integrations and technical components

Preferred Qualifications

• Experience with Workday Orchestrate
• Familiarity with Workday Security model
• Exposure to Workday functional domains (e.g., Absence, Compensation, Talent)
• Experience working within global enterprise environments across multiple regions
• Experience contributing to integration standards, architecture, or engineering practices

Profile

• Strong engineering approach with deep technical expertise in integrations and data movement
• Operates independently while aligning with architectural standards and team practices
• Meticulous with a focus on data integrity, system reliability, and scalability
• Practical and delivery-focused, balancing speed, quality, and long-term sustainability
• Effective communicator who can bridge technical and functional perspectives
• Comfortable working in an evolving environment, with a willingness to expand into new tools and technologies
• Demonstrates curiosity, continuous learning, and a proactive approach to improving both individual capability and team outcomes

Sony Interactive Entertainment is searching for experienced Full Stack Software Engineers to join our team and contribute to the development of in-house applications. This role involves creating seamless and secure solutions and ensuring delivery of exceptional user experiences. As a full-stack developer, you will work across the stack, contributing to both the front-end and back-end architecture and implementation. This is an opportunity to participate in a fun, demanding, fast-paced environment for individuals who thrive on new challenges and creative solutions.

What you'll be doing:

• Architect, design and develop RESTful API Endpoints, ensuring high performance, scalability and maintainability.
• Collaborate with other Front-End Engineers and develop dynamic, responsive and user-friendly web applications.
• Define Data Models and database schemas and manage relational databases or NoSQL databases ensuring data integrity and performance.
• Create and maintain documentation of application design, configuration and maintenance.
• Provide accurate timelines for specific tasks assigned.
• Participate in scheduled on-call rotation and respond to emergencies.

What we're looking for:

• 3+ years professional experience working with medium/large complex code bases
• Experience in Full Stack development
• Experience with one or more of the following programming languages: Java, Go, or Python
• Experience in REST API design and implementation
• Proficient in HTML, CSS, the JavaScript ecosystem and familiarity with popular frameworks like React, Angular, Ember, Jest, Babel, and TypeScript
• Knowledgeable in UI/UX design principles
• Strong communication and interpersonal skills
• Desire to collaborate and to develop strong and positive team relationships
• Attention to detail, organizational skills, a strong work ethic and the ability to work independently.

Preferred Qualifications:

• Bachelor’s degree in Computer Science or related field, or at least three years of proven experience in lieu of a degree
• Demonstrated ability to write clean, maintainable, and well-documented code.
• Database management, cloud technologies (AWS), and containerization (Docker, Kubernetes)
• Knowledge of React best practices
• Familiarity with DevOps tools and practices, including CI/CD pipelines
• Automated deployment tools (e.g. Terraform, Ansible, Jenkins)
• Excellent problem-solving skills and attention to detail
• Experience with Agile development methodologies such as SAFe, Scrum

Who we are

Typeform is a refreshingly different form builder. We help over 150,000 businesses collect the data they need through forms, surveys, and quizzes that people enjoy. Designed to look striking and feel effortless to fill out, Typeform drives 500 million responses every year and integrates with essential tools like Slack, Zapier, and HubSpot.

About the role

We are looking for a Senior Product Manager to own and evolve Integrations, the surface that connects every Typeform experience to the tools customers use to run their business.

Integrations is where Typeform stops being a destination and becomes part of the customer’s stack. Every response captured can flow into a CRM, a marketing tool, a database, a chat, or a spreadsheet, wherever the next step happens. That layer needs to be deep, dependable, and easy to extend, at the scale of 500 million responses a year for 150,000 businesses across the long tail of tools they rely on. It has to be reliable, observable, secure, and able to scale as customer stacks become more sophisticated.

In this role, you will own Integrations end to end. You will evolve the platform while partnering with Automations and Typeform AI to make the integrations layer the substrate for both customer configured and agentic workflows.

Your work will define how Typeform plugs into the rest of the SaaS world for tens of thousands of customers, and how AI agents take action through it.

About the team

The Integrations team owns the layer that connects Typeform to the broader SaaS ecosystem: the connectors, auth flows, the action catalog, and the partner experience that makes it all work. Hundreds of millions of integration calls flow through this surface every year.

The team sits inside the Workflow Automations group alongside Automations, and works closely with Data Capture upstream, as well as with the Partnerships team and external partners across the long tail of tools customers rely on.

Things you will do

• Own both data out and data in integrations end to end, and drive the strategy in line with the Workflow Automations group vision and priorities
• Build and maintain traditional API integrations, as well as agentic MCP based integrations
• Evolve the platform so customers, partners, and agents can build on it with confidence
• Deepen priority integrations, the ones that move the most business, and define how new ones are onboarded
• Partner with Automations to make integrations the substrate AI agents act through, without fragmenting the surface
• Set the architectural direction for the integrations platform remit, partnering closely with engineering on the trade offs that come with it
• Define and own the next phase of Integrations, with a clear thesis and quarterly sequencing
• Influence group level decisions through compelling storytelling and strategic framing
• Monitor competitors, market trends, and shifts in customer expectations, including the fast moving AI landscape, to identify opportunities and guide strategy
• Work cross functionally with engineering, design, research, marketing, customer success, sales, and Partnerships to align on priorities and technical direction
• Leverage AI tools to accelerate discovery, analysis, documentation, and decision making

What you already bring to the table

• A strategic thinker with strong product instincts and high ownership
• Platform PM experience with real depth; you have built or shipped integration platforms, connector frameworks, or developer facing surfaces, and understand what it takes to scale them
• Deep familiarity with developer facing surfaces, including APIs, webhooks, SDKs, OAuth and auth flows, and event systems
• Familiarity with agents, LLMs, context management, and RAG
• An understanding of how integrations underpin workflow automation and agentic action, alongside a strong point of view on the platform shift happening across both
• An AI native mindset; you actively build with LLMs, agents, and tool use frameworks, and treat AI fluency as a core multiplier rather than a buzzword
• Technical depth and comfort engaging with engineers on the underlying mechanics of an integrations product, including auth flows, connector architecture, rate limiting, retries, and event flows, not just the abstraction layer
• Comfort with technical trade off discussions around reliability, observability, performance, and partner contract changes
• Strong product sense and the ability to identify what makes an integrations surface feel reliable, deep, and effortless
• A customer first mindset with strong discovery and validation skills; able to pair early customer signals with data to test ideas quickly
• Strong storytelling and strategic framing skills; able to align and influence cross functional teams and leadership through clarity and narrative
• A strong triad collaborator who builds solid relationships with engineering and design, and leads through influence
• High agency and a proactive mindset
• Strong product craft, including writing clear specifications and managing complex cross team initiatives
• A data driven approach to decision making and prioritisation; able to define the measurement model for the Integrations surface without relying on a data analyst for every question
• Comfort operating in ambiguous environments and defining direction where none exists
• Experience working in distributed and remote teams, with the ability to maintain alignment and momentum asynchronously
• A mindset of continuous learning, improvement, and collaboration

Nice to have

• Experience shipping integration platforms or iPaaS products such as Zapier, Make, Workato, Tray.io, or n8n
• Experience as a PM on a third party integrations surface inside a horizontal SaaS ecosystem such as Slack, HubSpot, Salesforce, or Notion
• Experience designing developer platforms, including SDKs, developer portals, marketplaces, and partner programs
• Experience launching an LLM powered or agentic feature where integrations were the action surface
• Experience working with external partners and partner business development teams

This is where you will make an impact

Integrations is where Typeform stops being a destination and becomes part of the customer’s stack. You will own the layer that connects 150,000 businesses to the hundreds of tools they rely on: the connectors, auth, the action catalog, and the platform that makes it all work.

You will also help lead the shift from manual connections to agentic action, the moment integrations stop being a checkbox and become the substrate every workflow and every agent runs through.

What you will do:

• Build and maintain reliable, high-quality integrations between G-P's platform and third-party HRIS systems (ADP, Workday, etc.).
• Design and develop new services leveraging a serverless, event-driven microservices architecture (AWS SAM/Lambda, EventBridge, SNS).
• Own and enhance components of our public API platform, focusing on robust REST API design, OAuth implementation, and management of inbound and outbound webhooks.
• Translate high-level product requirements and business needs into clearly defined, pragmatic workstreams, design specifications, and sprint stories.
• Collaborate closely with Product and User-Experience teams to understand requirements.
• Contribute to the evolution of the SDLC and champion engineering best practices.

What we're looking for:

Minimum Requirements:

• Communication and Initiative: Exceptional communication skills (written and oral) and proven ability to show initiative and thrive in a multi-region remote-first environment.
• Adaptability: A pragmatic approach to problem-solving, with the ability to pivot and adapt to changing requirements (this is prioritized above technical expertise).
• Serverless Expertise: Strong command of serverless architectures, specifically using AWS SAM/Lambda.
• NoSQL Database Proficiency: Deep, practical experience designing and working with NoSQL databases, specifically DynamoDB (we run DynamoDB exclusively, no relational DBs).
• Architecture & Design: Proven experience designing, building, and maintaining microservices and bounded contexts, including applying anti-corruption layers.
• API & Messaging: Demonstrated ability in REST API design and implementing event-driven patterns using technologies like AWS EventBridge and SNS, and experience with OAuth and webhooks (inbound and outbound).
• Tooling: Experience with CI/CD practices using GitHub Actions.
• Experience developing & integrating full-stack web applications using modern frameworks (e.g., Typescript, React, Node.js, APIs).
• B.S. in Computer Science or equivalent.

Preferred Qualifications: 

• Experience in a product engineering space, translating high-level requirements into technical plans and workstreams is highly desirable.
• Experience working on third-party integrations with major HRIS systems (Workday, SAP, ADP).
• Familiarity with modern AI tools, e.g., Cursor.
• Experience in a startup or high-growth environment is desirable.

The infrastructure layer of a modern company looks nothing like it did five years ago.

We're looking for an IT Platform Lead to join our IT team in Helsinki or Dublin (hybrid).

In this role, you will…

• Work at the intersection of architecture, security, and AI — collaborating with Product, Security, and BizOps to define the standards that everything runs on
• Help design the new infrastructure for a world where AI is a first-class citizen in every workflow
• Define and maintain the company-wide integration architecture — the standard every team follows when connecting a new tool, agent, or workflow
• Collaborate with Product and Security to define how AI agents authenticate, what systems they can access, and how they are monitored

Your day-to-day work and responsibilities include…

• Collaborating on the evaluation and onboarding of new tools — assessing fit, defining how they connect, and identifying redundancy or gaps across the applications portfolio
• Working with the Systems Specialist on the integration layer between n8n, our SaaS stack, and the AI agents running across the business
• Stepping in early when a business team is about to create fragmentation — and collaborating to find the right, centralised answer
• Contributing to ISO/SOC 2 architecture evidence for access controls, network, and device compliance
• As we scale the IT function, you'll initially carry some operational responsibilities alongside the architecture work — including vendor management, licence governance, and identity operations — as we build out the broader team

This position is for you if you have…

• 7+ years of experience with strong hands-on skills in API architecture — REST, webhooks, event-driven patterns, OAuth, SAML
• Experience working with LLMs and AI platforms — Claude, OpenAI, or equivalent — at an integration and architecture level, approached in an AI-native fashion
• Strong Proficiency in Python and Go, and familiarity with n8n, Make, or equivalent automation platforms
• Security architecture fundamentals — Zero Trust, ZTNA, SSO, IAM, NHI
• A mindset that thinks company-wide, brings people along collaboratively, and has a bias for action

Benefits we offer…

• Attractive salary and benefits package, including equity participation
• Great work equipment, and home office allowance for fully remote locations
• Health care benefit and leisure time insurance
• Annual €1,000 personal learning budget
• Sports and wellbeing allowance

Benefits may vary depending on location. 

#LI-Hybrid 

What you will do:

• Build and maintain reliable, high-quality integrations between G-P's platform and third-party HRIS systems (ADP, Workday, etc.).
• Design and develop new services leveraging a serverless, event-driven microservices architecture (AWS SAM/Lambda, EventBridge, SNS).
• Own and enhance components of our public API platform, focusing on robust REST API design, OAuth implementation, and management of inbound and outbound webhooks.
• Translate high-level product requirements and business needs into clearly defined, pragmatic workstreams, design specifications, and sprint stories.
• Collaborate closely with Product and User-Experience teams to understand requirements.
• Contribute to the evolution of the SDLC and champion engineering best practices.

What we're looking for:

Minimum Requirements:

• 3+ years of experience developing SaaS enterprise software in distributed teams.
• Communication and Initiative: Exceptional communication skills (written and oral) and proven ability to show initiative and thrive in a multi-region remote-first environment.
• Adaptability: A pragmatic approach to problem-solving, with the ability to pivot and adapt to changing requirements (this is prioritized above technical expertise).
• Serverless Expertise: Strong command of serverless architectures, specifically using AWS SAM/Lambda.
• NoSQL Database Proficiency: Deep, practical experience designing and working with NoSQL databases, specifically DynamoDB (we run DynamoDB exclusively, no relational DBs).
• Architecture & Design: Proven experience designing, building, and maintaining microservices and bounded contexts, including applying anti-corruption layers.
• API & Messaging: Demonstrated ability in REST API design and implementing event-driven patterns using technologies like AWS EventBridge and SNS, and experience with OAuth and webhooks (inbound and outbound).
• Tooling: Experience with CI/CD practices using GitHub Actions.
• Experience developing & integrating full-stack web applications using modern frameworks (e.g., Typescript, React, Node.js, APIs).

Preferred Qualifications:

• Experience in a product engineering space, translating high-level requirements into technical plans and workstreams is highly desirable.
• Experience working on third-party integrations with major HRIS systems (Workday, SAP, ADP).
• Familiarity with modern AI tools, e.g., Cursor.
• Experience in a startup or high-growth environment is desirable.

What you will do:

• Build and maintain reliable, high-quality integrations between G-P's platform and third-party HRIS systems (ADP, Workday, etc.).
• Design and develop new services leveraging a serverless, event-driven microservices architecture (AWS SAM/Lambda, EventBridge, SNS).
• Own and enhance components of our public API platform, focusing on robust REST API design, OAuth implementation, and management of inbound and outbound webhooks.
• Translate high-level product requirements and business needs into clearly defined, pragmatic workstreams, design specifications, and sprint stories.
• Collaborate closely with Product and User-Experience teams to understand requirements.
• Contribute to the evolution of the SDLC and champion engineering best practices.

What we're looking for:

Minimum Requirements:

• Communication and Initiative: Exceptional communication skills (written and oral) and proven ability to show initiative and thrive in a multi-region remote-first environment.
• Adaptability: A pragmatic approach to problem-solving, with the ability to pivot and adapt to changing requirements (this is prioritized above technical expertise).
• Serverless Expertise: Strong command of serverless architectures, specifically using AWS SAM/Lambda.
• NoSQL Database Proficiency: Deep, practical experience designing and working with NoSQL databases, specifically DynamoDB (we run DynamoDB exclusively, no relational DBs).
• Architecture & Design: Proven experience designing, building, and maintaining microservices and bounded contexts, including applying anti-corruption layers.
• API & Messaging: Demonstrated ability in REST API design and implementing event-driven patterns using technologies like AWS EventBridge and SNS, and experience with OAuth and webhooks (inbound and outbound).
• Tooling: Experience with CI/CD practices using GitHub Actions.
• Experience developing & integrating full-stack web applications using modern frameworks (e.g., Typescript, React, Node.js, APIs).
• B.S. in Computer Science or equivalent.

Preferred Qualifications: 

• Experience in a product engineering space, translating high-level requirements into technical plans and workstreams is highly desirable.
• Experience working on third-party integrations with major HRIS systems (Workday, SAP, ADP).
• Familiarity with modern AI tools, e.g., Cursor.
• Experience in a startup or high-growth environment is desirable.

What you will do:

• Build and maintain reliable, high-quality integrations between G-P's platform and third-party HRIS systems (ADP, Workday, etc.).
• Design and develop new services leveraging a serverless, event-driven microservices architecture (AWS SAM/Lambda, EventBridge, SNS).
• Own and enhance components of our public API platform, focusing on robust REST API design, OAuth implementation, and management of inbound and outbound webhooks.
• Translate high-level product requirements and business needs into clearly defined, pragmatic workstreams, design specifications, and sprint stories.
• Collaborate closely with Product and User-Experience teams to understand requirements.
• Contribute to the evolution of the SDLC and champion engineering best practices.

What we're looking for:

Minimum Requirements:

• Communication and Initiative: Exceptional communication skills (written and oral) and proven ability to show initiative and thrive in a multi-region remote-first environment.
• Adaptability: A pragmatic approach to problem-solving, with the ability to pivot and adapt to changing requirements (this is prioritized above technical expertise).
• Serverless Expertise: Strong command of serverless architectures, specifically using AWS SAM/Lambda.
• NoSQL Database Proficiency: Deep, practical experience designing and working with NoSQL databases, specifically DynamoDB (we run DynamoDB exclusively, no relational DBs).
• Architecture & Design: Proven experience designing, building, and maintaining microservices and bounded contexts, including applying anti-corruption layers.
• API & Messaging: Demonstrated ability in REST API design and implementing event-driven patterns using technologies like AWS EventBridge and SNS, and experience with OAuth and webhooks (inbound and outbound).
• Tooling: Experience with CI/CD practices using GitHub Actions.
• Experience developing & integrating full-stack web applications using modern frameworks (e.g., Typescript, React, Node.js, APIs).
• B.S. in Computer Science or equivalent.

Preferred Qualifications: 

• Experience in a product engineering space, translating high-level requirements into technical plans and workstreams is highly desirable.
• Experience working on third-party integrations with major HRIS systems (Workday, SAP, ADP).
• Familiarity with modern AI tools, e.g., Cursor.
• Experience in a startup or high-growth environment is desirable.

About the position:

As a Staff Software Engineer at G-P you will be hands-on, perform as an individual contributor and will also lead a small team of software engineers.

What you'll do:

• Provide hands-on technical leadership in the development team
• Drive the implementation of development activities including owning technical design and project execution for the team to meet business goals 
• Collaborate with stakeholders across the business to understand their requirements, negotiate phased release plans and define user story acceptance criteria that meet evolving customer needs 
• Design and develop our cloud-enabled products, working on all parts of the code stack as we utilize modern frameworks and technologies 
• Mentor Software Engineers to allow for knowledge development through advice, coaching and training opportunities 
• Advocate and evangelize modern agile methodologies and best practices 
• Take a lead role in translating requirements to sprint stories and executing on them 
• Build quick prototypes to refine concepts, then turn them into real production-quality features
• Build and maintain reliable, high-quality integrations between G-P's platform and third-party HRIS systems (ADP, Workday, etc.).
• Design and develop new services leveraging a serverless, event-driven microservices architecture (AWS SAM/Lambda, EventBridge, SNS).
• Own and enhance components of our public API platform, focusing on robust REST API design, OAuth implementation, and management of inbound and outbound webhooks.
• Translate high-level product requirements and business needs into clearly defined, pragmatic workstreams, design specifications, and sprint stories.
• Collaborate closely with Product and User-Experience teams to understand requirements.
• Contribute to the evolution of the SDLC and the tech stack 

What we are looking for:

Minimum Requirements: 

• Communication and Initiative: Exceptional communication skills (written and oral) and proven ability to show initiative and thrive in a multi-region remote-first environment.
• Adaptability: A pragmatic approach to problem-solving, with the ability to pivot and adapt to changing requirements (this is prioritized above technical expertise).
• Serverless Expertise: Strong command of serverless architectures, specifically using AWS SAM/Lambda.
• NoSQL Database Proficiency: Deep, practical experience designing and working with NoSQL databases, specifically DynamoDB (we run DynamoDB exclusively, no relational DBs).
• Architecture & Design: Proven experience designing, building, and maintaining microservices and bounded contexts, including applying anti-corruption layers.
• API & Messaging: Demonstrated ability in REST API design and implementing event-driven patterns using technologies like AWS EventBridge and SNS, and experience with OAuth and webhooks (inbound and outbound).
• Tooling: Experience with CI/CD practices using GitHub Actions.
• Experience developing & integrating full-stack web applications using modern frameworks (e.g., Typescript, React, Node.js, APIs).

Preferred Qualifications: 

• Experience in a product engineering space, translating high-level requirements into technical plans and workstreams is highly desirable.
• Experience working on third-party integrations with major HRIS systems (Workday, SAP, ADP).
• Familiarity with modern AI tools, e.g., Cursor.
• Experience in a startup or high-growth environment is desirable.

About the position:

As a Staff Software Engineer at G-P you will be hands-on, perform as an individual contributor and will also lead a small team of software engineers.

What you'll do:

• Provide hands-on technical leadership in the development team
• Drive the implementation of development activities including owning technical design and project execution for the team to meet business goals 
• Collaborate with stakeholders across the business to understand their requirements, negotiate phased release plans and define user story acceptance criteria that meet evolving customer needs 
• Design and develop our cloud-enabled products, working on all parts of the code stack as we utilize modern frameworks and technologies 
• Mentor Software Engineers to allow for knowledge development through advice, coaching and training opportunities 
• Advocate and evangelize modern agile methodologies and best practices 
• Take a lead role in translating requirements to sprint stories and executing on them 
• Build quick prototypes to refine concepts, then turn them into real production-quality features
• Build and maintain reliable, high-quality integrations between G-P's platform and third-party HRIS systems (ADP, Workday, etc.).
• Design and develop new services leveraging a serverless, event-driven microservices architecture (AWS SAM/Lambda, EventBridge, SNS).
• Own and enhance components of our public API platform, focusing on robust REST API design, OAuth implementation, and management of inbound and outbound webhooks.
• Translate high-level product requirements and business needs into clearly defined, pragmatic workstreams, design specifications, and sprint stories.
• Collaborate closely with Product and User-Experience teams to understand requirements.
• Contribute to the evolution of the SDLC and the tech stack 

What we are looking for:

Minimum Requirements: 

• Communication and Initiative: Exceptional communication skills (written and oral) and proven ability to show initiative and thrive in a multi-region remote-first environment.
• Adaptability: A pragmatic approach to problem-solving, with the ability to pivot and adapt to changing requirements (this is prioritized above technical expertise).
• Serverless Expertise: Strong command of serverless architectures, specifically using AWS SAM/Lambda.
• NoSQL Database Proficiency: Deep, practical experience designing and working with NoSQL databases, specifically DynamoDB (we run DynamoDB exclusively, no relational DBs).
• Architecture & Design: Proven experience designing, building, and maintaining microservices and bounded contexts, including applying anti-corruption layers.
• API & Messaging: Demonstrated ability in REST API design and implementing event-driven patterns using technologies like AWS EventBridge and SNS, and experience with OAuth and webhooks (inbound and outbound).
• Tooling: Experience with CI/CD practices using GitHub Actions.
• Experience developing & integrating full-stack web applications using modern frameworks (e.g., Typescript, React, Node.js, APIs).

Preferred Qualifications: 

• Experience in a product engineering space, translating high-level requirements into technical plans and workstreams is highly desirable.
• Experience working on third-party integrations with major HRIS systems (Workday, SAP, ADP).
• Familiarity with modern AI tools, e.g., Cursor.
• Experience in a startup or high-growth environment is desirable.

About the position:

As a Staff Software Engineer at G-P you will be hands-on, perform as an individual contributor and will also lead a small team of software engineers.

What you'll do:

• Provide hands-on technical leadership in the development team
• Drive the implementation of development activities including owning technical design and project execution for the team to meet business goals 
• Collaborate with stakeholders across the business to understand their requirements, negotiate phased release plans and define user story acceptance criteria that meet evolving customer needs 
• Design and develop our cloud-enabled products, working on all parts of the code stack as we utilize modern frameworks and technologies 
• Mentor Software Engineers to allow for knowledge development through advice, coaching and training opportunities 
• Advocate and evangelize modern agile methodologies and best practices 
• Take a lead role in translating requirements to sprint stories and executing on them 
• Build quick prototypes to refine concepts, then turn them into real production-quality features
• Build and maintain reliable, high-quality integrations between G-P's platform and third-party HRIS systems (ADP, Workday, etc.).
• Design and develop new services leveraging a serverless, event-driven microservices architecture (AWS SAM/Lambda, EventBridge, SNS).
• Own and enhance components of our public API platform, focusing on robust REST API design, OAuth implementation, and management of inbound and outbound webhooks.
• Translate high-level product requirements and business needs into clearly defined, pragmatic workstreams, design specifications, and sprint stories.
• Collaborate closely with Product and User-Experience teams to understand requirements.
• Contribute to the evolution of the SDLC and the tech stack 

What we are looking for:

Minimum Requirements: 

• Communication and Initiative: Exceptional communication skills (written and oral) and proven ability to show initiative and thrive in a multi-region remote-first environment.
• Adaptability: A pragmatic approach to problem-solving, with the ability to pivot and adapt to changing requirements (this is prioritized above technical expertise).
• Serverless Expertise: Strong command of serverless architectures, specifically using AWS SAM/Lambda.
• NoSQL Database Proficiency: Deep, practical experience designing and working with NoSQL databases, specifically DynamoDB (we run DynamoDB exclusively, no relational DBs).
• Architecture & Design: Proven experience designing, building, and maintaining microservices and bounded contexts, including applying anti-corruption layers.
• API & Messaging: Demonstrated ability in REST API design and implementing event-driven patterns using technologies like AWS EventBridge and SNS, and experience with OAuth and webhooks (inbound and outbound).
• Tooling: Experience with CI/CD practices using GitHub Actions.
• Experience developing & integrating full-stack web applications using modern frameworks (e.g., Typescript, React, Node.js, APIs).

Preferred Qualifications: 

• Experience in a product engineering space, translating high-level requirements into technical plans and workstreams is highly desirable.
• Experience working on third-party integrations with major HRIS systems (Workday, SAP, ADP).
• Familiarity with modern AI tools, e.g., Cursor.
• Experience in a startup or high-growth environment is desirable.

What's the opportunity? 

The Technical Support Engineer team is looking for an individual with engineering and or web development experience that wants to be a part of creating truly exceptional customer experiences as well as educating and supporting our customers on a global level. This is a very hands-on, technical role, that is much broader than a typical ticket-based support position. Our Support Engineers partner with our customers to tackle challenging technical issues they face in innovative ways. 

In this role, you will be directly responsible for helping people integrate Intercom into their products, diagnose and report problems they have, and serve as the bridge between our customers and our product teams. Our job starts the moment a customer decides they want to use Intercom, sticking with them every step of the way to ensure they get the most value from our product. 

This opportunity is for folks who truly love problem-solving and troubleshooting, with the end goal of empowering our customers’ to reach their objectives and address any challenges with our product. This is not a springboard into other areas or jobs at Intercom, but this is a great role for those who are looking to be part of our support team for a while and who are excited about growing alongside Intercom. We also want people that have an eye for improvement and efficiency, someone who wants to work at a place where they’re encouraged  to bring ideas and feedback to the table on how things could be better for our team and/or our customers. 

This position will be hybrid with the expectation to work from the office 3 days a week and work from home the remaining 2 days of the week. You are welcome to work from the office full-time if that is preferred.

What will I be doing? 

• Communicating efficiently and effectively with our customers - we use our own product to do most of our support, but outbound phone calls are part of our offering too
• Owning customer communications and issues from initial contact until resolution
• Becoming an encyclopedia of knowledge about how Intercom works and what it is capable of
• Being the one responsible, along with the Support team, to ensure that all customers have a great experience with the product - a crucial part of the role is ensuring we make the product as easy to use, reliable, bug-free, and fast as possible
• Working directly with product teams to identify current issues and, synthesizing the diverse feedback you hear from our customers, offer informed opinions on potential solutions
• Debugging complex issues with an understanding of both our own codebase and the many technologies employed by our customers
• Utilizing inherited and learned technical knowledge to build tools that will help increase the efficiency and effectiveness of the team and its processes
• Influencing the direction of the Intercom product through daily communication with our customers and consistent collaboration with our product teams
  
  

  What your first 6 months will look like:

  In your first 30 days you will: 

  • Complete company onboarding, becoming familiar with Intercom’s values, strategy, and goals
  • Dive into CS-specific trainings to learn the product and CS workflows and successfully pass relevant assessments
  • Start talking to customers in the inbox and build “inboxing” fundamentals through Paired Inboxing sessions
  • Showcase successful and proactive communication about your training progress and needs/questions that arise

   

  In your first 60 days, you will: 

  • Continue to complete CS trainings and pass relevant assessments successfully and on schedule
  • Independently inbox using the resources and supports provided; be able to identify Problems to be Solved and address all pieces of the customer’s query
  • Demonstrate ownership in the execution of your work 
  • Showcase successful and proactive communication, building on above - begin a habit of having items prepared for 1:1 discussion and driving the agenda 

   

  In your first 90 days, you will: 

  • Receive QA reviews and action feedback
  • Begin a personal growth tracker document (or Individual Development Plan) with your manager for ongoing development and showcase a proactive approach to personal and career development
  • Contribute outside of the inbox via sharing suggestions and ideas for how we can improve
  • Successfully meet KPI targets and/or goals
  • Demonstrate Intercom’s Values in your work and alignment with the company vision and strategy

What skills do I need? 

Remember that there’s no such thing as the perfect candidate or background, which is what makes us unique and successful! Imposter syndrome is common, but we’d love to hear from you. So please don’t hesitate to apply, even if you don’t tick every box on this page!

• 1-2 years of technical support experience
• Understanding of Web dev basics (HTML, Javascript, CSS), Git, Ruby, Rails, APIs
• Understanding of REST API, SDKs & Webhooks
• Solid understanding of tech fundamentals + modern day tools (Slack, Chrome, Coda, Asana, etc.)
• Strong customer focus (excels at + enjoys helping customers)
• Strong communication skills (ability to question, clarify, empathize, use appropriate tone + language, personable)
• Strong problem solving skills (ability to think critically and learn on-the-fly)
• Ability to troubleshoot and utilize resources to answer questions on baseline topics
• Ability to take on + action feedback
• Excitement for a support environment that is constantly experimenting with workflows and automation to drive efficiency
• Demonstrated success working with Key Performance Indicators (KPIs) or other metrics/quotas

Bonus skills & attributes 

• Completion of technical coding bootcamps, programs, courses, etc.
• Previous experience working in a troubleshooting environment
• Understanding code syntax or use of specifically supported frameworks
• Experience configuring our supported iOS/Android Plugins (mobile SDKs)
• Familiarity with native mobile development

Benefits 

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too 
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

An overview of this role

As a Staff Backend Engineer (Python) on the Duo Chat team in AI Engineering, you'll lead the backend architecture that powers GitLab Duo Chat across the GitLab DevSecOps platform. You'll solve hard problems in building reliable, secure, and scalable AI-powered chat workflows so customers can plan, write, review, and secure code faster, with confidence. This is a hands-on technical leadership role where you'll set direction for how we integrate and evolve large language model providers (including Google Vertex AI) across Ruby on Rails and Python services, raise the bar on observability and testing, and guide the team through ambiguous, high-impact technical decisions. Over your first year, you'll be expected to drive key architectural choices, reduce technical debt that slows iteration, and help the team ship durable improvements to response quality, reliability, and maintainability.

Some examples of our projects:

• Integrate new generative AI models and providers into GitLab Duo Chat to expand capabilities and improve response quality
• Improve debugging, observability, and test coverage for AI-powered chat workflows to increase reliability at scale

What you'll do

• Define the technical architecture and technical roadmap for the Duo Chat group, aligning backend execution with product direction and engineering priorities
• Solve the highest-scope and most ambiguous backend problems, delivering secure, well-tested, performant solutions with minimal guidance
• Integrate and extend generative AI capabilities in GitLab Duo Chat, including large language models (LLMs) and providers such as Google Vertex AI
• Develop, ship, and maintain backend features across Python and Ruby on Rails services that power Duo Chat experiences across the GitLab platform
• Design, implement, and review GraphQL application programming interface (API) contracts and supporting backend logic to ensure reliability, scalability, and clear frontend integrations
• Improve observability, debugging workflows, and incident readiness by strengthening logging, tracing, and production troubleshooting practices
• Drive code quality and long-term maintainability by setting internal standards, leading code reviews, and identifying and reducing technical debt
• Mentor engineers across the team and participate in Tier 2 on-call rotations, contributing to root cause analysis and follow-up improvements to resiliency and testing (including RSpec)

What you'll bring

• Production experience building and operating backend services in Python, including background jobs, APIs, and data models
• Ability to define and evolve technical architecture by weighing trade-offs, selecting patterns and tools, and setting a clear technical direction for others to follow
• Experience setting and driving a technical roadmap in partnership with product and engineering stakeholders
• Proficiency designing and maintaining REST and/or GraphQL APIs with attention to scalability, maintainability, and backward compatibility
• Hands-on experience integrating large language models into applications, including prompt design and building features powered by generative AI
• Strong SQL skills and experience working with relational databases such as PostgreSQL, including efficient queries and data modeling
• Experience mentoring engineers through code review, architectural guidance, and shared standards, and communicating complex technical decisions in a clear, async-first way
• Comfort contributing in a mature codebase across Python and Ruby on Rails, with openness to learning and applying transferable skills from related technologies or domains

About the team

The Duo Chat team sits within GitLab's AI Engineering organization and is responsible for building and evolving GitLab Duo Chat, the AI-powered chat experience embedded across the GitLab DevSecOps platform. You'll work with a small, cross-functional group of backend, frontend, and AI specialists who collaborate asynchronously across time zones, using GitLab issues, merge requests, and documentation as the primary way of working. The team focuses on integrating and scaling generative AI capabilities (including providers like Google Vertex AI), improving reliability and performance, and strengthening debugging, observability, and testing workflows so customers can safely use AI to plan, write, review, and secure their code across GitLab.

Summary

As a Solutions Support Engineer, you will be part of a global team delivering expert-level technical support across the Wiz cloud-native security platform. You'll investigate complex, multi-domain issues spanning cloud infrastructure, workload protection, vulnerability management, and runtime defense - working across AWS, Azure, and GCP environments. This role combines deep technical troubleshooting with a growing emphasis on AI-driven automation to scale support operations and improve resolution quality.

What You'll Do

• Investigate and resolve customer technical issues across cloud security posture management, vulnerability scanning, threat detection, container/Kubernetes security, identity & access management, network analysis, and data security
• Troubleshoot cloud connector and integration failures across AWS, Azure, GCP, OCI, and SaaS platforms - including IAM/permissions issues, network connectivity, API authentication, and scanning infrastructure
• Diagnose workload scanning and runtime security issues including outpost deployment, sensor configuration, registry scanning, malware detection, and file integrity monitoring
• Analyze vulnerability findings - triage false positives, validate detection accuracy, investigate SBOM/SCA results, and assess secret detection and patch management coverage
• Support shift-left security workflows including CI/CD scanning, IaC security, admission controllers, Kubernetes connectors, and code/version control scanning
• Design and implement automation that scales the support offering - leveraging AI agents, agentic workflows, and tooling to improve triage accuracy and resolution efficiency
• Participate in on-call rotation for after-hours, holiday, and weekend support coverage

What You'll Bring

• 5+ years of hands-on technical experience in customer support, technical support, system administration, or a related customer-facing role
• 2+ years working with cloud platforms (AWS, Azure, GCP) - including IAM, networking (VPCs, security groups, firewalls), and core compute/storage services
• 1+ years of hands-on experience deploying, managing, and troubleshooting production Kubernetes clusters and containerized applications
• Strong understanding of cloud security fundamentals: identity and access management, network segmentation, compliance frameworks, and security posture assessment
• Experience reading and debugging code in one or more of: Python, Shell, JavaScript/JSON, Java, Go, or Terraform/HCL
• Proficiency with command-line tools and Linux operating system environments
• Familiarity with the current AI landscape, including LLM architectures and the integration of AI-driven tooling into technical workflows

Nice to Have

• Experience with vulnerability management, SBOM/SCA analysis, or CVE triage workflows
• Hands-on experience with threat detection, runtime security, or SIEM/SOAR integrations
• Experience building or supporting agentic workflows, RAG architectures, or AI-powered automation
• Familiarity with Infrastructure-as-Code (Terraform, CloudFormation, Helm) and CI/CD pipelines
• Experience with GraphQL or REST API debugging and integration
• Background in compliance frameworks (CIS, NIST, SOC2, PCI-DSS, HIPAA)
• Experience with ServiceNow, Jira, or Zendesk in a support engineering context

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.

Overview

As a Sales Engineer, you are an integral partner in the sales cycle assisting the GTM (Go-To-Market) Sales Organization by presenting both platform and service offerings to establish confidence in Rithum’s technology infrastructure and to overcome all technical objections in the sales cycle. You identify and understand business requirements and execute a technical sales strategy, effectively showing the solutions that address these requirements while highlighting business value.

Responsibilities

• Increase revenue opportunities with new and expansion of existing accounts in collaboration with sales and client success teams.
• Support the solutions discovery process for technical, functional, and overall value proposition of our retailer and brand solutions.
• Prepare and deliver sales presentations, proofs-of concept, strategic recommendations, and product demonstrations in person and via Zoom.
• Evaluate prospective and current client’s business goals, data & systems integration requirements, and recommend effective strategies to meet these needs.
• Communicate market feedback to product management and services for incorporation to future product developments and service offerings.
• Collaborate cross-departmentally to ensure a positive and strategic handoff to service teams sharing documentation of goals and requirements generated during sales cycle.
• Participate in self-paced learning to improve understanding of all Rithum products.
• Stay informed regarding changes in the industry environment.

Qualifications 

Minimum Qualifications  

• 2+ years of presales consultative experience and/or management of an ecommerce program generating $5million+
• Strong verbal and written communications skills with a focus on discovery, positioning and business justification
• Experience in a technical environment, specifically dealing with data optimization
• Proficient in adapting to new software tools and environments.

Preferred Qualifications 

• Bachelor’s degree in a related field
• Understanding of marketplaces and webstores such as Amazon, Walmart, eBay, BigCommerce, Shopify, etc.
• Retail Media and Digital Marketing experience.
• Understanding of online marketing and advertising concepts.
• History of working with large retail clients and/or Brand Manufacturers.
• Technical working knowledge of API integrations (REST & SOAP).

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

Benefits 

• Medical coverage provided through Irish Life Health; premiums paid by the company 
• Life & disability insurance
• Pension plan with 5% company match
• Competitive time off package with 25 Days of PTO, 11 Company-paid holidays, 2 Wellness days and 1 Paid Volunteer Day 
• Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program 
• €50/month Remote work stipend for internet
• Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career. 
• Charitable contribution match per team member  

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.

Overview

The Engineering Team employs some of the top engineering talent who are constantly working to improve processes, quality and techniques, with the goal of producing the highest quality software solutions in the industry. The lines between traditional QA and software engineering are blurred here, with quality being considered at all stages of development.

Our team is comprised of very talented and highly motivated individuals, who pride themselves on working smarter, not harder. We’re empowered to make local decisions, reducing the overhead of getting things done. We aim for operational excellence, having a DevOps culture and a “you build it, you run it” mentality. We favor a Lean approach to our product development, following agile workflows such as Scrum and Kanban depending on the directive of the team. We welcome new technologies and are constantly self-evaluating our tech stack to make sure we are providing software of the highest quality. Continuous Delivery is important to us, and we are constantly looking to improve our automated testing and continuous integration.

As a Senior Software Engineer for our Retailers business function, you are responsible for writing efficient, well-structured, and maintainable code, setting an example for other engineers as a subject matter expert, mentoring and guiding less experienced engineers.  You work closely with our lead designers and architects to drive our product forward and to ensure the scalability, maintainability and performance of our product suite.  

Responsibilities

• Provide guidance on system architecture decisions, making sure the technical direction aligns with business goals.
• Conduct thorough code reviews, ensuring best practices are followed, identifying potential issues, and mentoring junior developers in improving their coding skills.
• Provide technical guidance, share knowledge, and help junior and mid-level engineers grow in their roles by reviewing their work and offering constructive feedback.
• Work closely with other teams to ensure seamless delivery of software projects and alignment across departments.
• Be able to break down large, complex tasks into smaller, manageable components and distribute them among team members.
• Play a key role in agile processes, including sprint planning, daily stand-ups, retrospectives, and prioritization of tasks.
• Communicate effectively with stakeholders, including product managers, designers, and clients, to clarify requirements and ensure alignment with business objectives.
• Handle complex technical challenges, debugging, and resolving issues that may be beyond the scope of junior engineers.
• Integrate AI tools throughout the development lifecycle with critical evaluation for security, performance, and maintainability 
• Build and maintain AI API integrations with proper error handling, caching, and observability 
• Automate development workflows using AI in CI/CD pipelines 
• Mentor team members on effective AI tool usage and establish team-level best practices 
• Apply compliance standards to all AI implementations
• Participate in on-call rotation to support the “you build it you own it” mantra
• Understanding and utilization of software development tools including version control, building processes, debuggers, and test frameworks for:
  • Primary technologies (may include):
    • Typescript, Angular
    • JavaScript, Node.js, React.js
    • Python
    • AWS services (Lambda, DynamoDB, OpenSearch, Kinesis, API Gateway, Step Functions, and others)
    • IaC: Terraform, CloudFormation, Serverless
  • Secondary technologies
    • AWS services (OpenSearch, Lambda, DynamoDB, Kinesis, RDS, ECS, and others)
    • SOAP/REST web service APIs
    • Redis, NoSQL
    • AWS SageMaker, Glue
    • Microsoft SQL Server

Qualifications 

Minimum Qualifications  

• 3+ years' experience developing in Angular, Typescript, JavaScript or Node.js,
• 3+ years' experience developing in AWS Technologies
• 2+ years of experience integrating AI tools into production software development workflows 
• Proven track record of building and maintaining AI API integrations in production systems 
• Experience automating workflows with AI tools and measuring productivity impact 
• Demonstrated ability to mentor others on AI development practices 
• Knowledge of compliance standards relevant to AI implementations (data privacy, security)
• Experience developing web applications, working with databases, and consuming APIs
• Understanding of relevant software development tools including version control, build processes and test frameworks
• Ability to work independently with limited supervision

Preferred Qualifications 

• Bachelor's degree or higher in Computer Science or a closely related field
• 2+ years of AI/ML experience with a strong technical and strategic focus, with expertise in machine learning algorithms, NLP, computer vision, or large-scale deployment.
• 2+ years expertise in machine learning algorithms, NLP, computer vision, or large-scale deployment.
• 2+ years' experience in creating data systems for feature stores or vector databases.
• Experience with cloud computing infrastructures such as AWS or Azure
• Use of source code repositories such as Azure DevOps and Git
• Experience working with SQL Server and NoSQL databases
• Experience with performance tuning and optimization techniques for high scale systems
• Experience working with development teams in multiple time zones
• Proven track record of creating secure and scalable software that scales to dozens or hundreds of servers in a distributed, fault tolerant manner
• Experience with e-commerce, retail, online marketplaces, or digital advertising
• Excellent analytical, decision-making and problem-solving skills
• Proven ability to work in a rapidly changing environment with keen attention to detail

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

Benefits 

• Medical coverage provided through Irish Life Health; premiums paid by the company 
• Life & disability insurance
• Pension plan with 5% company match
• Competitive time off package with 25 Days of PTO, 11 Company-paid holidays, 2 Wellness days and 1 Paid Volunteer Day 
• Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program 
• €50/month Remote work stipend for internet
• Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career. 
• Charitable contribution match per team member  

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.

Overview

The Engineering Team employs some of the top engineering talent who are constantly working to improve processes, quality and techniques, with the goal of producing the highest quality software solutions in the industry. The lines between traditional QA and software engineering are blurred here, with quality being considered at all stages of development.

Our team is comprised of very talented and highly motivated individuals, who pride themselves on working smarter, not harder. We’re empowered to make local decisions, reducing the overhead of getting things done. We aim for operational excellence, having a DevOps culture and a “you build it, you run it” mentality. We favor a Lean approach to our product development, following agile workflows such as Scrum and Kanban depending on the directive of the team. We welcome new technologies and are constantly self-evaluating our tech stack to make sure we are providing software of the highest quality. Continuous Delivery is important to us, and we are constantly looking to improve our automated testing and continuous integration.

As a Senior Software Engineer for our Retailers business function, you are responsible for writing efficient, well-structured, and maintainable code, setting an example for other engineers as a subject matter expert, mentoring and guiding less experienced engineers.  You work closely with our lead designers and architects to drive our product forward and to ensure the scalability, maintainability and performance of our product suite.  

Responsibilities

• Provide guidance on system architecture decisions, making sure the technical direction aligns with business goals.
• Conduct thorough code reviews, ensuring best practices are followed, identifying potential issues, and mentoring junior developers in improving their coding skills.
• Provide technical guidance, share knowledge, and help junior and mid-level engineers grow in their roles by reviewing their work and offering constructive feedback.
• Work closely with other teams to ensure seamless delivery of software projects and alignment across departments.
• Be able to break down large, complex tasks into smaller, manageable components and distribute them among team members.
• Play a key role in agile processes, including sprint planning, daily stand-ups, retrospectives, and prioritization of tasks.
• Communicate effectively with stakeholders, including product managers, designers, and clients, to clarify requirements and ensure alignment with business objectives.
• Handle complex technical challenges, debugging, and resolving issues that may be beyond the scope of junior engineers.
• Integrate AI tools throughout the development lifecycle with critical evaluation for security, performance, and maintainability 
• Build and maintain AI API integrations with proper error handling, caching, and observability 
• Automate development workflows using AI in CI/CD pipelines 
• Mentor team members on effective AI tool usage and establish team-level best practices 
• Apply compliance standards to all AI implementations
• Participate in on-call rotation to support the “you build it you own it” mantra
• Understanding and utilization of software development tools including version control, building processes, debuggers, and test frameworks for:
  • Primary technologies (may include):
    • Typescript, Angular
    • JavaScript, Node.js, React.js
    • Python
    • AWS services (Lambda, DynamoDB, OpenSearch, Kinesis, API Gateway, Step Functions, and others)
    • IaC: Terraform, CloudFormation, Serverless
  • Secondary technologies
    • AWS services (OpenSearch, Lambda, DynamoDB, Kinesis, RDS, ECS, and others)
    • SOAP/REST web service APIs
    • Redis, NoSQL
    • AWS SageMaker, Glue
    • Microsoft SQL Server

Qualifications 

Minimum Qualifications  

• 3+ years' experience developing in Angular, Typescript, JavaScript or Node.js,
• 3+ years' experience developing in AWS Technologies
• 2+ years of experience integrating AI tools into production software development workflows 
• Proven track record of building and maintaining AI API integrations in production systems 
• Experience automating workflows with AI tools and measuring productivity impact 
• Demonstrated ability to mentor others on AI development practices 
• Knowledge of compliance standards relevant to AI implementations (data privacy, security)
• Experience developing web applications, working with databases, and consuming APIs
• Understanding of relevant software development tools including version control, build processes and test frameworks
• Ability to work independently with limited supervision

Preferred Qualifications 

• Bachelor's degree or higher in Computer Science or a closely related field
• 2+ years of AI/ML experience with a strong technical and strategic focus, with expertise in machine learning algorithms, NLP, computer vision, or large-scale deployment.
• 2+ years expertise in machine learning algorithms, NLP, computer vision, or large-scale deployment.
• 2+ years' experience in creating data systems for feature stores or vector databases.
• Experience with cloud computing infrastructures such as AWS or Azure
• Use of source code repositories such as Azure DevOps and Git
• Experience working with SQL Server and NoSQL databases
• Experience with performance tuning and optimization techniques for high scale systems
• Experience working with development teams in multiple time zones
• Proven track record of creating secure and scalable software that scales to dozens or hundreds of servers in a distributed, fault tolerant manner
• Experience with e-commerce, retail, online marketplaces, or digital advertising
• Excellent analytical, decision-making and problem-solving skills
• Proven ability to work in a rapidly changing environment with keen attention to detail

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

Benefits 

• Medical, Dental and Psychology benefits 
• Life insurance and disability benefits
• Competitive time off package with 25 Days of PTO, 8 Company-paid Holidays, 5 paid floating holidays (new in 2026!), 2 Wellness days and 1 Paid Volunteer Day 
• Voucher program for Transportation, Meals & Childcare 
• Remote Working Stipend: €40/month automatically applied in payroll
• Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program 
• Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career. 
• Charitable contribution match per team member 

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.

Overview

As a Sales Engineer, you are an integral partner in the sales cycle assisting the GTM (Go-To-Market) Sales Organization by presenting both platform and service offerings to establish confidence in Rithum’s technology infrastructure and to overcome all technical objections in the sales cycle. You identify and understand business requirements and execute a technical sales strategy, effectively showing the solutions that address these requirements while highlighting business value.

Responsibilities

• Increase revenue opportunities with new and expansion of existing accounts in collaboration with sales and client success teams.
• Support the solutions discovery process for technical, functional, and overall value proposition of our retailer and brand solutions.
• Prepare and deliver sales presentations, proofs-of concept, strategic recommendations, and product demonstrations in person and via Zoom.
• Evaluate prospective and current client’s business goals, data & systems integration requirements, and recommend effective strategies to meet these needs.
• Communicate market feedback to product management and services for incorporation to future product developments and service offerings.
• Collaborate cross-departmentally to ensure a positive and strategic handoff to service teams sharing documentation of goals and requirements generated during sales cycle.
• Participate in self-paced learning to improve understanding of all Rithum products.
• Stay informed regarding changes in the industry environment.

Qualifications 

Minimum Qualifications  

• 2+ years of presales consultative experience and/or management of an ecommerce program generating $5million+
• Strong verbal and written communications skills with a focus on discovery, positioning and business justification
• Experience in a technical environment, specifically dealing with data optimization
• Proficient in adapting to new software tools and environments.

Preferred Qualifications 

• Bachelor’s degree in a related field
• Understanding of marketplaces and webstores such as Amazon, Walmart, eBay, BigCommerce, Shopify, etc.
• Retail Media and Digital Marketing experience.
• Understanding of online marketing and advertising concepts.
• History of working with large retail clients and/or Brand Manufacturers.
• Technical working knowledge of API integrations (REST & SOAP).

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

Benefits 

• Medical, Dental and Psychology benefits 
• Life insurance and disability benefits
• Competitive time off package with 25 Days of PTO, 8 Company-paid Holidays, 5 paid floating holidays (new in 2026!), 2 Wellness days and 1 Paid Volunteer Day 
• Voucher program for Transportation, Meals & Childcare 
• Remote Working Stipend: €40/month automatically applied in payroll
• Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program 
• Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career. 
• Charitable contribution match per team member 

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.

Overview

As a Sales Engineer, you are an integral partner in the sales cycle assisting the GTM (Go-To-Market) Sales Organization by presenting both platform and service offerings to establish confidence in Rithum’s technology infrastructure and to overcome all technical objections in the sales cycle. You identify and understand business requirements and execute a technical sales strategy, effectively showing the solutions that address these requirements while highlighting business value.

Responsibilities

• Increase revenue opportunities with new and expansion of existing accounts in collaboration with sales and client success teams.
• Support the solutions discovery process for technical, functional, and overall value proposition of our retailer and brand solutions.
• Prepare and deliver sales presentations, proofs-of concept, strategic recommendations, and product demonstrations in person and via Zoom.
• Evaluate prospective and current client’s business goals, data & systems integration requirements, and recommend effective strategies to meet these needs.
• Communicate market feedback to product management and services for incorporation to future product developments and service offerings.
• Collaborate cross-departmentally to ensure a positive and strategic handoff to service teams sharing documentation of goals and requirements generated during sales cycle.
• Participate in self-paced learning to improve understanding of all Rithum products.
• Stay informed regarding changes in the industry environment.

Qualifications 

Minimum Qualifications  

• 2+ years of presales consultative experience and/or management of an ecommerce program generating $5million+
• Strong verbal and written communications skills with a focus on discovery, positioning and business justification
• Experience in a technical environment, specifically dealing with data optimization
• Proficient in adapting to new software tools and environments.

Preferred Qualifications 

• Bachelor’s degree in a related field
• Understanding of marketplaces and webstores such as Amazon, Walmart, eBay, BigCommerce, Shopify, etc.
• Retail Media and Digital Marketing experience.
• Understanding of online marketing and advertising concepts.
• History of working with large retail clients and/or Brand Manufacturers.
• Technical working knowledge of API integrations (REST & SOAP).

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

Benefits 

• Enhanced Private Medical Insurance and a Health Cash Back Plan
• Life insurance & disability benefits
• Pension plan with 4% Company match
• Competitive time off package with 25 Days of PTO, 8 Company-paid Holidays, 2 paid floating holidays (new in 2026!), 10 paid sick days, 2 Wellness days and 1 Paid Volunteer Day
• £45/month Remote work stipend for internet
• Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program
• Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career
• Charitable contribution match per team member

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.

Overview

As a Sales Engineer, you are an integral partner in the sales cycle assisting the GTM (Go-To-Market) Sales Organization by presenting both platform and service offerings to establish confidence in Rithum’s technology infrastructure and to overcome all technical objections in the sales cycle. You identify and understand business requirements and execute a technical sales strategy, effectively showing the solutions that address these requirements while highlighting business value.

Responsibilities

• Increase revenue opportunities with new and expansion of existing accounts in collaboration with sales and client success teams.
• Support the solutions discovery process for technical, functional, and overall value proposition of our retailer and brand solutions.
• Prepare and deliver sales presentations, proofs-of concept, strategic recommendations, and product demonstrations in person and via Zoom.
• Evaluate prospective and current client’s business goals, data & systems integration requirements, and recommend effective strategies to meet these needs.
• Communicate market feedback to product management and services for incorporation to future product developments and service offerings.
• Collaborate cross-departmentally to ensure a positive and strategic handoff to service teams sharing documentation of goals and requirements generated during sales cycle.
• Participate in self-paced learning to improve understanding of all Rithum products.
• Stay informed regarding changes in the industry environment.

Qualifications 

Minimum Qualifications  

• 2+ years of presales consultative experience and/or management of an ecommerce program generating $5million+
• Strong verbal and written communications skills with a focus on discovery, positioning and business justification
• Experience in a technical environment, specifically dealing with data optimization
• Proficient in adapting to new software tools and environments.

Preferred Qualifications 

• Bachelor’s degree in a related field
• Understanding of marketplaces and webstores such as Amazon, Walmart, eBay, BigCommerce, Shopify, etc.
• Retail Media and Digital Marketing experience.
• Understanding of online marketing and advertising concepts.
• History of working with large retail clients and/or Brand Manufacturers.
• Technical working knowledge of API integrations (REST & SOAP).

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

Benefits 

• Medical, Dental and Psychology benefits 
• Life insurance and disability benefits
• Competitive time off package with 25 Days of PTO, 8 Company-paid Holidays, 5 paid floating holidays (new in 2026!), 2 Wellness days and 1 Paid Volunteer Day 
• Voucher program for Transportation, Meals & Childcare 
• Remote Working Stipend: €40/month automatically applied in payroll
• Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program 
• Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career. 
• Charitable contribution match per team member 

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.

Overview

The Engineering Team employs some of the top engineering talent who are constantly working to improve processes, quality and techniques, with the goal of producing the highest quality software solutions in the industry. The lines between traditional QA and software engineering are blurred here, with quality being considered at all stages of development.

Our team is comprised of very talented and highly motivated individuals, who pride themselves on working smarter, not harder. We’re empowered to make local decisions, reducing the overhead of getting things done. We aim for operational excellence, having a DevOps culture and a “you build it, you run it” mentality. We favor a Lean approach to our product development, following agile workflows such as Scrum and Kanban depending on the directive of the team. We welcome new technologies and are constantly self-evaluating our tech stack to make sure we are providing software of the highest quality. Continuous Delivery is important to us, and we are constantly looking to improve our automated testing and continuous integration.

As a Senior Software Engineer for our Retailers business function, you are responsible for writing efficient, well-structured, and maintainable code, setting an example for other engineers as a subject matter expert, mentoring and guiding less experienced engineers.  You work closely with our lead designers and architects to drive our product forward and to ensure the scalability, maintainability and performance of our product suite.  

Responsibilities

• Provide guidance on system architecture decisions, making sure the technical direction aligns with business goals.
• Conduct thorough code reviews, ensuring best practices are followed, identifying potential issues, and mentoring junior developers in improving their coding skills.
• Provide technical guidance, share knowledge, and help junior and mid-level engineers grow in their roles by reviewing their work and offering constructive feedback.
• Work closely with other teams to ensure seamless delivery of software projects and alignment across departments.
• Be able to break down large, complex tasks into smaller, manageable components and distribute them among team members.
• Play a key role in agile processes, including sprint planning, daily stand-ups, retrospectives, and prioritization of tasks.
• Communicate effectively with stakeholders, including product managers, designers, and clients, to clarify requirements and ensure alignment with business objectives.
• Handle complex technical challenges, debugging, and resolving issues that may be beyond the scope of junior engineers.
• Integrate AI tools throughout the development lifecycle with critical evaluation for security, performance, and maintainability 
• Build and maintain AI API integrations with proper error handling, caching, and observability 
• Automate development workflows using AI in CI/CD pipelines 
• Mentor team members on effective AI tool usage and establish team-level best practices 
• Apply compliance standards to all AI implementations
• Participate in on-call rotation to support the “you build it you own it” mantra
• Understanding and utilization of software development tools including version control, building processes, debuggers, and test frameworks for:
  • Primary technologies (may include):
    • Typescript, Angular
    • JavaScript, Node.js, React.js
    • Python
    • AWS services (Lambda, DynamoDB, OpenSearch, Kinesis, API Gateway, Step Functions, and others)
    • IaC: Terraform, CloudFormation, Serverless
  • Secondary technologies
    • AWS services (OpenSearch, Lambda, DynamoDB, Kinesis, RDS, ECS, and others)
    • SOAP/REST web service APIs
    • Redis, NoSQL
    • AWS SageMaker, Glue
    • Microsoft SQL Server

Qualifications 

Minimum Qualifications  

• 3+ years' experience developing in Angular, Typescript, JavaScript or Node.js,
• 3+ years' experience developing in AWS Technologies
• 2+ years of experience integrating AI tools into production software development workflows 
• Proven track record of building and maintaining AI API integrations in production systems 
• Experience automating workflows with AI tools and measuring productivity impact 
• Demonstrated ability to mentor others on AI development practices 
• Knowledge of compliance standards relevant to AI implementations (data privacy, security)
• Experience developing web applications, working with databases, and consuming APIs
• Understanding of relevant software development tools including version control, build processes and test frameworks
• Ability to work independently with limited supervision

Preferred Qualifications 

• Bachelor's degree or higher in Computer Science or a closely related field
• 2+ years of AI/ML experience with a strong technical and strategic focus, with expertise in machine learning algorithms, NLP, computer vision, or large-scale deployment.
• 2+ years expertise in machine learning algorithms, NLP, computer vision, or large-scale deployment.
• 2+ years' experience in creating data systems for feature stores or vector databases.
• Experience with cloud computing infrastructures such as AWS or Azure
• Use of source code repositories such as Azure DevOps and Git
• Experience working with SQL Server and NoSQL databases
• Experience with performance tuning and optimization techniques for high scale systems
• Experience working with development teams in multiple time zones
• Proven track record of creating secure and scalable software that scales to dozens or hundreds of servers in a distributed, fault tolerant manner
• Experience with e-commerce, retail, online marketplaces, or digital advertising
• Excellent analytical, decision-making and problem-solving skills
• Proven ability to work in a rapidly changing environment with keen attention to detail

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

Benefits 

• Medical, Dental and Psychology benefits 
• Life insurance and disability benefits
• Competitive time off package with 25 Days of PTO, 8 Company-paid Holidays, 5 paid floating holidays (new in 2026!), 2 Wellness days and 1 Paid Volunteer Day 
• Voucher program for Transportation, Meals & Childcare 
• Remote Working Stipend: €40/month automatically applied in payroll
• Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program 
• Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career. 
• Charitable contribution match per team member 

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.

Overview

The Engineering Team employs some of the top engineering talent who are constantly working to improve processes, quality and techniques, with the goal of producing the highest quality software solutions in the industry. The lines between traditional QA and software engineering are blurred here, with quality being considered at all stages of development.

Our team is comprised of very talented and highly motivated individuals, who pride themselves on working smarter, not harder. We’re empowered to make local decisions, reducing the overhead of getting things done. We aim for operational excellence, having a DevOps culture and a “you build it, you run it” mentality. We favor a Lean approach to our product development, following agile workflows such as Scrum and Kanban depending on the directive of the team. We welcome new technologies and are constantly self-evaluating our tech stack to make sure we are providing software of the highest quality. Continuous Delivery is important to us, and we are constantly looking to improve our automated testing and continuous integration.

As a Senior Software Engineer for our Retailers business function, you are responsible for writing efficient, well-structured, and maintainable code, setting an example for other engineers as a subject matter expert, mentoring and guiding less experienced engineers.  You work closely with our lead designers and architects to drive our product forward and to ensure the scalability, maintainability and performance of our product suite.  

Responsibilities

• Provide guidance on system architecture decisions, making sure the technical direction aligns with business goals.
• Conduct thorough code reviews, ensuring best practices are followed, identifying potential issues, and mentoring junior developers in improving their coding skills.
• Provide technical guidance, share knowledge, and help junior and mid-level engineers grow in their roles by reviewing their work and offering constructive feedback.
• Work closely with other teams to ensure seamless delivery of software projects and alignment across departments.
• Be able to break down large, complex tasks into smaller, manageable components and distribute them among team members.
• Play a key role in agile processes, including sprint planning, daily stand-ups, retrospectives, and prioritization of tasks.
• Communicate effectively with stakeholders, including product managers, designers, and clients, to clarify requirements and ensure alignment with business objectives.
• Handle complex technical challenges, debugging, and resolving issues that may be beyond the scope of junior engineers.
• Integrate AI tools throughout the development lifecycle with critical evaluation for security, performance, and maintainability 
• Build and maintain AI API integrations with proper error handling, caching, and observability 
• Automate development workflows using AI in CI/CD pipelines 
• Mentor team members on effective AI tool usage and establish team-level best practices 
• Apply compliance standards to all AI implementations
• Participate in on-call rotation to support the “you build it you own it” mantra
• Understanding and utilization of software development tools including version control, building processes, debuggers, and test frameworks for:
  • Primary technologies (may include):
    • Typescript, Angular
    • JavaScript, Node.js, React.js
    • Python
    • AWS services (Lambda, DynamoDB, OpenSearch, Kinesis, API Gateway, Step Functions, and others)
    • IaC: Terraform, CloudFormation, Serverless
  • Secondary technologies
    • AWS services (OpenSearch, Lambda, DynamoDB, Kinesis, RDS, ECS, and others)
    • SOAP/REST web service APIs
    • Redis, NoSQL
    • AWS SageMaker, Glue
    • Microsoft SQL Server

Qualifications 

Minimum Qualifications  

• 3+ years' experience developing in Angular, Typescript, JavaScript or Node.js,
• 3+ years' experience developing in AWS Technologies
• 2+ years of experience integrating AI tools into production software development workflows 
• Proven track record of building and maintaining AI API integrations in production systems 
• Experience automating workflows with AI tools and measuring productivity impact 
• Demonstrated ability to mentor others on AI development practices 
• Knowledge of compliance standards relevant to AI implementations (data privacy, security)
• Experience developing web applications, working with databases, and consuming APIs
• Understanding of relevant software development tools including version control, build processes and test frameworks
• Ability to work independently with limited supervision

Preferred Qualifications 

• Bachelor's degree or higher in Computer Science or a closely related field
• 2+ years of AI/ML experience with a strong technical and strategic focus, with expertise in machine learning algorithms, NLP, computer vision, or large-scale deployment.
• 2+ years expertise in machine learning algorithms, NLP, computer vision, or large-scale deployment.
• 2+ years' experience in creating data systems for feature stores or vector databases.
• Experience with cloud computing infrastructures such as AWS or Azure
• Use of source code repositories such as Azure DevOps and Git
• Experience working with SQL Server and NoSQL databases
• Experience with performance tuning and optimization techniques for high scale systems
• Experience working with development teams in multiple time zones
• Proven track record of creating secure and scalable software that scales to dozens or hundreds of servers in a distributed, fault tolerant manner
• Experience with e-commerce, retail, online marketplaces, or digital advertising
• Excellent analytical, decision-making and problem-solving skills
• Proven ability to work in a rapidly changing environment with keen attention to detail

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

Benefits 

• Medical coverage provided through Irish Life Health; premiums paid by the company 
• Life & disability insurance
• Pension plan with 5% company match
• Competitive time off package with 25 Days of PTO, 11 Company-paid holidays, 2 Wellness days and 1 Paid Volunteer Day 
• Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program 
• €50/month Remote work stipend for internet
• Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career. 
• Charitable contribution match per team member  

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.

Overview

As a Sales Engineer, you are an integral partner in the sales cycle assisting the GTM (Go-To-Market) Sales Organization by presenting both platform and service offerings to establish confidence in Rithum’s technology infrastructure and to overcome all technical objections in the sales cycle. You identify and understand business requirements and execute a technical sales strategy, effectively showing the solutions that address these requirements while highlighting business value.

Responsibilities

• Increase revenue opportunities with new and expansion of existing accounts in collaboration with sales and client success teams.
• Support the solutions discovery process for technical, functional, and overall value proposition of our retailer and brand solutions.
• Prepare and deliver sales presentations, proofs-of concept, strategic recommendations, and product demonstrations in person and via Zoom.
• Evaluate prospective and current client’s business goals, data & systems integration requirements, and recommend effective strategies to meet these needs.
• Communicate market feedback to product management and services for incorporation to future product developments and service offerings.
• Collaborate cross-departmentally to ensure a positive and strategic handoff to service teams sharing documentation of goals and requirements generated during sales cycle.
• Participate in self-paced learning to improve understanding of all Rithum products.
• Stay informed regarding changes in the industry environment.

Qualifications 

Minimum Qualifications  

• 2+ years of presales consultative experience and/or management of an ecommerce program generating $5million+
• Strong verbal and written communications skills with a focus on discovery, positioning and business justification
• Experience in a technical environment, specifically dealing with data optimization
• Proficient in adapting to new software tools and environments.

Preferred Qualifications 

• Bachelor’s degree in a related field
• Understanding of marketplaces and webstores such as Amazon, Walmart, eBay, BigCommerce, Shopify, etc.
• Retail Media and Digital Marketing experience.
• Understanding of online marketing and advertising concepts.
• History of working with large retail clients and/or Brand Manufacturers.
• Technical working knowledge of API integrations (REST & SOAP).

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

Benefits 

• Medical coverage provided through Irish Life Health; premiums paid by the company 
• Life & disability insurance
• Pension plan with 5% company match
• Competitive time off package with 25 Days of PTO, 11 Company-paid holidays, 2 Wellness days and 1 Paid Volunteer Day 
• Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program 
• €50/month Remote work stipend for internet
• Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career. 
• Charitable contribution match per team member  

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.

Overview

As a Sales Engineer, you are an integral partner in the sales cycle assisting the GTM (Go-To-Market) Sales Organization by presenting both platform and service offerings to establish confidence in Rithum’s technology infrastructure and to overcome all technical objections in the sales cycle. You identify and understand business requirements and execute a technical sales strategy, effectively showing the solutions that address these requirements while highlighting business value.

Responsibilities

• Increase revenue opportunities with new and expansion of existing accounts in collaboration with sales and client success teams.
• Support the solutions discovery process for technical, functional, and overall value proposition of our retailer and brand solutions.
• Prepare and deliver sales presentations, proofs-of concept, strategic recommendations, and product demonstrations in person and via Zoom.
• Evaluate prospective and current client’s business goals, data & systems integration requirements, and recommend effective strategies to meet these needs.
• Communicate market feedback to product management and services for incorporation to future product developments and service offerings.
• Collaborate cross-departmentally to ensure a positive and strategic handoff to service teams sharing documentation of goals and requirements generated during sales cycle.
• Participate in self-paced learning to improve understanding of all Rithum products.
• Stay informed regarding changes in the industry environment.

Qualifications 

Minimum Qualifications  

• 2+ years of presales consultative experience and/or management of an ecommerce program generating $5million+
• Strong verbal and written communications skills with a focus on discovery, positioning and business justification
• Experience in a technical environment, specifically dealing with data optimization
• Proficient in adapting to new software tools and environments.

Preferred Qualifications 

• Bachelor’s degree in a related field
• Understanding of marketplaces and webstores such as Amazon, Walmart, eBay, BigCommerce, Shopify, etc.
• Retail Media and Digital Marketing experience.
• Understanding of online marketing and advertising concepts.
• History of working with large retail clients and/or Brand Manufacturers.
• Technical working knowledge of API integrations (REST & SOAP).

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

Benefits 

• Enhanced Private Medical Insurance and a Health Cash Back Plan
• Life insurance & disability benefits
• Pension plan with 4% Company match
• Competitive time off package with 25 Days of PTO, 8 Company-paid Holidays, 2 paid floating holidays (new in 2026!), 10 paid sick days, 2 Wellness days and 1 Paid Volunteer Day
• £45/month Remote work stipend for internet
• Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program
• Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career
• Charitable contribution match per team member

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

What's the opportunity? 

The Technical Support Engineer team is looking for an individual with engineering and or web development experience that wants to be a part of creating truly exceptional customer experiences as well as educating and supporting our customers on a global level. This is a very hands-on, technical role, that is much broader than a typical ticket-based support position. Our Support Engineers partner with our customers to tackle challenging technical issues they face in innovative ways. 

In this role, you will be directly responsible for helping people integrate Intercom into their products, diagnose and report problems they have, and serve as the bridge between our customers and our product teams. Our job starts the moment a customer decides they want to use Intercom, sticking with them every step of the way to ensure they get the most value from our product. 

This opportunity is for folks who truly love problem-solving and troubleshooting, with the end goal of empowering our customers’ to reach their objectives and address any challenges with our product. This is not a springboard into other areas or jobs at Intercom, but this is a great role for those who are looking to be part of our support team for a while and who are excited about growing alongside Intercom. We also want people that have an eye for improvement and efficiency, someone who wants to work at a place where they’re encouraged  to bring ideas and feedback to the table on how things could be better for our team and/or our customers. 

This position will be hybrid with the expectation to work from the office 3 days a week and work from home the remaining 2 days of the week. You are welcome to work from the office full-time if that is preferred.

What will I be doing? 

• Communicating efficiently and effectively with our customers - we use our own product to do most of our support, but outbound phone calls are part of our offering too
• Owning customer communications and issues from initial contact until resolution
• Becoming an encyclopedia of knowledge about how Intercom works and what it is capable of
• Being the one responsible, along with the Support team, to ensure that all customers have a great experience with the product - a crucial part of the role is ensuring we make the product as easy to use, reliable, bug-free, and fast as possible
• Working directly with product teams to identify current issues and, synthesizing the diverse feedback you hear from our customers, offer informed opinions on potential solutions
• Debugging complex issues with an understanding of both our own codebase and the many technologies employed by our customers
• Utilizing inherited and learned technical knowledge to build tools that will help increase the efficiency and effectiveness of the team and its processes
• Influencing the direction of the Intercom product through daily communication with our customers and consistent collaboration with our product teams
  
  

  What your first 6 months will look like:

  In your first 30 days you will: 

  • Complete company onboarding, becoming familiar with Intercom’s values, strategy, and goals
  • Dive into CS-specific trainings to learn the product and CS workflows and successfully pass relevant assessments
  • Start talking to customers in the inbox and build “inboxing” fundamentals through Paired Inboxing sessions
  • Showcase successful and proactive communication about your training progress and needs/questions that arise

   

  In your first 60 days, you will: 

  • Continue to complete CS trainings and pass relevant assessments successfully and on schedule
  • Independently inbox using the resources and supports provided; be able to identify Problems to be Solved and address all pieces of the customer’s query
  • Demonstrate ownership in the execution of your work 
  • Showcase successful and proactive communication, building on above - begin a habit of having items prepared for 1:1 discussion and driving the agenda 

   

  In your first 90 days, you will: 

  • Receive QA reviews and action feedback
  • Begin a personal growth tracker document (or Individual Development Plan) with your manager for ongoing development and showcase a proactive approach to personal and career development
  • Contribute outside of the inbox via sharing suggestions and ideas for how we can improve
  • Successfully meet KPI targets and/or goals
  • Demonstrate Intercom’s Values in your work and alignment with the company vision and strategy

What skills do I need? 

Remember that there’s no such thing as the perfect candidate or background, which is what makes us unique and successful! Imposter syndrome is common, but we’d love to hear from you. So please don’t hesitate to apply, even if you don’t tick every box on this page!

• 1-2 years of technical support experience
• Understanding of Web dev basics (HTML, Javascript, CSS), Git, Ruby, Rails, APIs
• Understanding of REST API, SDKs & Webhooks
• Solid understanding of tech fundamentals + modern day tools (Slack, Chrome, Coda, Asana, etc.)
• Strong customer focus (excels at + enjoys helping customers)
• Strong communication skills (ability to question, clarify, empathize, use appropriate tone + language, personable)
• Strong problem solving skills (ability to think critically and learn on-the-fly)
• Ability to troubleshoot and utilize resources to answer questions on baseline topics
• Ability to take on + action feedback
• Excitement for a support environment that is constantly experimenting with workflows and automation to drive efficiency
• Demonstrated success working with Key Performance Indicators (KPIs) or other metrics/quotas

Bonus skills & attributes 

• Completion of technical coding bootcamps, programs, courses, etc.
• Previous experience working in a troubleshooting environment
• Understanding code syntax or use of specifically supported frameworks
• Experience configuring our supported iOS/Android Plugins (mobile SDKs)
• Familiarity with native mobile development

Benefits 

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too 
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

dbt Labs is looking for an experienced Senior Software Engineer ll to join our Platform Services teams. In this role you can expect to create and maintain stable, scalable services that are foundational to the dbt platform cloud product, based off solid architectural principles. We’re also driving forward the next evolution of the dbt platform by redesigning our external APIs to power improved user experiences. From rethinking our core data model and entities, to scaling our APIs accessing state that power hundreds of thousands of dbt run executions a day, you’ll be working on some of the most crosscutting and high scale work at dbt Labs today.

You’ll be joining a collaborative team of engineers; and as a Senior Engineer ll on the team, you will prioritize and tackle problems as they arise, working iteratively with product management, security and QA to deliver a great experience for our dbt Cloud administrators and end users.

Today we serve some of the largest data-driven organizations in the world, enabling them to make decisions based on the knowledge at the core of their business. Your work directly impacts dbt Lab’s mission by expanding the organizations we serve and the data practitioners we reach. You will have an opportunity to flex into a security mindset while bringing your software architecture and programming skills. You will also have an opportunity to mentor and guide other junior engineers across engineering and advocating for platform-focused security.

In this role, you can expect to:

• Build and maintain stable, scalable foundational services that can be leveraged by other engineering teams, based off solid architectural principles and cross-team collaboration.
• Collaborate with many internal partners and product teams to influence the design of our API surface
• Design and develop reliable, secure, highly available and delightful experiences for both customer personas: the dbt Cloud admin and the end user.
• Collaborate with Product Management, UX designers, Security, and Customer Support.
• Work with a variety of programming languages, systems, and technologies, including: Python (Django), Go, React, Postgres, Kubernetes, AWS, Terraform and Datadog.

Qualifications:

• Have 8+ years of experience as a software engineer
• Minimum requirement of bachelor's degree in a related field (computer science, computer engineering, etc.)

You are a good fit if you:

• Have strong fundamentals in object-oriented programming.
• Have designed and built API-driven applications using REST and/or gRPC for API endpoints.
• Have experience supporting and evolving APIs through multiple iterations.
• Are able to balance speed of delivery with designing scalable, reusable components.
• Are passionate about design and code reviews that help grow the team.
• Are highly motivated and able to work autonomously.
• Are ready to go outside of the team’s realm when there are infrastructure-related dependencies and collaborate with other teams to aid the delivery of team features.
• Ensure high programming standards by writing unit, functional, and integration tests.
• Have a systematic problem-solving approach coupled with strong communication skills and a sense of ownership and drive.

You'll have an edge if you:

• Have worked with authentication protocols like SAML and OIDC and fine-grained authorization.
• Have an interest in application-level product security.
• Have built reliable, mission-critical software for external customers.
• Have designed and implemented scalable architecture patterns.
• Have experience with Datadog or other log monitoring services and working with it to debug production issues.
• Have experience working on a distributed team.

Compensation & Benefits

• Salary: 112,000 - 145,000 Euro
• Company RSUs
• Benefits - dbt Labs offers:
  • Unlimited vacation (and yes we use it!)
  • Pension Plan with employer match
  • Private healthcare plan
  • Wellness stipend
  • Home office stipend, and more!

*RSUs or comparable benefits may be offered depending on the legal limitations

What to expect in the hiring process (all video interviews unless accommodations are needed):

1. Interview with Talent Acquisition Partner
2. Interview with Hiring Manager
3. Team Interviews

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

A bit about the team

Every restaurant is different and faces its own unique challenges. Across global markets, these challenges vary significantly. The mission of the Europe team is to tackle these challenges head-on by building purpose-built products that meet the complex needs of the Europe customer base. This includes deepening the product experience with our existing European customers and also adapting our product for future market growth. 

To meet these goals it involves building brand new products and features that integrate seamlessly into the existing Toast product suite. As a Principal Engineer on the team, you will set the technical direction for how we rapidly build iterative solutions within the existing Toast technology stack—all while maintaining excellent quality and architecting for long-term scale.

As a Principal Engineer, you are expected to be closely aligned with engineering leaders across Toast. You will define and promote architectural best practices, champion new technologies and innovative thinking, and serve as a technical thought leader for the broader organization. You will be responsible for mentoring and upskilling the engineering teams around you.

If you're motivated by solving problems at the intersection of customer needs and technical challenges, and eager to leave a lasting mark on Toast’s future growth, this role offers a rare opportunity to do so.

A day in the life (Responsibilities) 

• Develop and execute technical strategies to solve complex business challenges, leveraging data and customer insights  to prioritize impactful improvements
• Establish guiding technical and delivery principles that influence engineering practices across the broader engineering organization.
• Mentor and guide engineers, fostering a culture of continuous improvement, inclusivity, and engineering excellence.
• Build and maintain strong partnerships across lines of business, aligning technical solutions with strategic objectives.
• Work closely with our cross functional leaders across the customer facing organisations

What you'll need to thrive (Requirements)

• 8+ years of experience in software engineering, with a strong background in full-stack development is essential.
• Extensive experience with Java, Kotlin, or other object-oriented languages, and experience building complex, customer-facing applications is a must
• Strong skills with modern web and API standards and technologies (e.g. React, REST, GraphQL), delivering cohesive end-to-end experiences from UI through services.
• You must have experience leading or influencing large, cross-team platform initiatives, setting technical direction beyond a single team or service.
• Proficient with data stores, both relational and non-relational databases.
• Demonstrated ability to deliver and operate business-critical, customer-facing systems, with a strong focus on reliability, performance, and operational excellence.
• Demonstrated ability to deliver high-impact, scalable solutions, balancing platform leverage with end-to-end user experience.
• Strong leadership and mentoring skills, with a track record of guiding teams through architectural and experience transformations.
• Excellent communication skills and a passion for engineering excellence, including collaborating closely with product, design, and operations to improve customer outcomes.
• Passionate about driving innovation and continuously improving engineering practices.

What will make you stand out (Nice to Have)

• Deep expertise in pricing systems or e-commerce tax management for international markets
• Track record of launching zero-to-one products within established organizations
• Experience operating in both larger tech organizations and startup environments, with demonstrated ability to thrive at enterprise scale

**This is a hybrid role requiring in-office collaboration two days per week in our Dublin office.**

#LI-HYBRID

#BI-Hybrid

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

We are seeking an innovative and forward-thinking Staff Software Developer passionate about building a world-class platform through a world-class team. Creating technical software excellence and spearheading application development in design, implementation, and maintenance to make great things happen.

About the Cash Forecasting team:

Cash Forecasting is our AI-amplified treasury solution that helps CFOs and treasury teams move beyond error-prone spreadsheets to achieve real-time cash visibility and predictive accuracy.

The platform integrates seamlessly with major ERPs and banking systems to automatically capture, categorize, and analyze transactional data across multiple currencies and business units. Leveraging our proprietary GSmart AI technology, the solution continuously learns from historical cash flows, sales data, and treasury information to automatically select optimal forecasting algorithms and improve accuracy by over 30%.

You'll work on sophisticated machine learning models, automated variance analysis, real-time data orchestration from diverse financial sources, and intuitive dashboards that allow users to drill down from high-level summaries to individual transaction details. This is a critical platform managing over $100 billion in daily cash flow for enterprise customers across 40+ countries, with the technical challenge of delivering rapid 90-day implementations while maintaining enterprise-grade security and scalability.

What You’ll Do – Be a Force Multiplier:

Technical Leadership & Architecture:

• Drive architectural decisions for the platform, balancing scalability, maintainability, and rapid deployment goals
• Establish technical standards and design patterns that enable the team to ship features faster with fewer defects
• Lead technical design reviews and provide constructive feedback that elevates the team's architectural thinking
• Identify and eliminate technical debt strategically, creating roadmaps that improve both developer velocity and system reliability

Team Enablement & Mentorship:

• Mentor mid-level and senior engineers, helping them grow into technical leadership roles
• Break down complex, ambiguous problems into actionable work that distributes effectively across the team
• Establish coding standards, review practices, and testing strategies that improve overall code quality
• Champion engineering standard processes including observability, incident response, and production excellence
• Share your enthusiasm for tech trends, explore and learn new technologies, engage with tech communities, mentor fellow engineers, and lead in technical design and code evaluations

Multi-functional Impact:

• Partner with Product and Customer Success teams to translate business requirements into scalable technical solutions
• Collaborate across distributed teams (Ireland, U.S., Philippines, Australia) to drive alignment on technical approaches
• Influence product roadmap by identifying technical opportunities that create competitive advantages
• Bridge the gap between technical implementation and business value, helping the team prioritize high-impact work

Increase Agility:

• Identify and eliminate bottlenecks in the development lifecycle that slow down the entire team
• Improve CI/CD pipelines, testing infrastructure, and deployment processes to increase velocity
• Drive adoption of modern engineering practices that improve developer experience and productivity
• Lead post-mortems and blameless retrospectives that turn incidents into learning opportunities

Strategic Technical Vision:

• Anticipate future scalability challenges before they become blockers (e.g., handling 10x growth in transaction volume)
• Evaluate emerging technologies and recommend when/how to adopt them (e.g., new ML frameworks, database technologies)
• Design systems that support the 90-day implementation promise while maintaining enterprise-grade quality
• Balance technical excellence with pragmatic delivery, knowing when "good enough now" beats "perfect later"

Ownership & Accountability:

• Own critical systems end-to-end, from design through production support
• Take responsibility for production reliability and proactively prevent incidents
• Step into ambiguous situations and drive them to resolution without needing explicit direction
• Lead by example in code quality, documentation, and operational excellence
• Make tough technical trade-off decisions and clearly communicate the reasoning

What You’ll Work On:

Integration & Data Connectivity:

• Build and maintain API integrations with major ERPs (SAP, Oracle, Workday) and banking systems to automatically pull transactional data

AI/ML Features:

• Develop and optimize machine learning models for the GSmart AI engine that predicts cash flows and automatically selects optimal forecasting algorithms
• Build automated variance analysis systems that compare actuals vs. forecasts and generate actionable insights
• Create pattern recognition algorithms to identify anomalies, seasonal trends, and customer payment behaviors

Platform Development:

• Design and implement flexible worksheet engines that allow users to customize cash flow models, categories, and reporting calendars

Performance & Scalability:

• Optimize data processing for handling billions of dollars in daily transactions
• Build caching and aggregation strategies for real-time dashboard performance
• Design distributed systems architecture to support a 90-day rapid implementation model

Reporting & Analytics:

• Create interactive dashboards and visualization components for cash position insights
• Build automated notification systems for covenant compliance monitoring and unusual variance alerts

Essential Knowledge / Experience:

Years & Scope:

• 8+ years of professional software engineering experience
• 3+ years working on complex, business-critical systems in production
• Experience working on products with significant scale
• Strong communication skills with experience working in multi-functional projects
• Track record of delivering projects that span multiple quarters and require coordination across teams

System Ownership:

• Owned and evolved significant portions of a production system end-to-end
• Been on-call for production systems and handled critical incidents
• Led technical designs that were implemented by teams of 3+ engineers
• Made architectural decisions that had lasting impact on system capabilities

Technical Leadership:

• Mentored 2+ engineers to help them level up technically
• Established technical patterns that were adopted across the team
• Led technical spikes to evaluate new technologies or approaches

Cloud & Infrastructure:

• Proficiency with at least one major cloud platform (AWS, Azure, GCP)
• Experience with containerization (Docker) and orchestration (Kubernetes)
• Understanding of infrastructure as code and CI/CD pipeline design
• Knowledge of observability: logging, metrics, tracing, and alerting strategies
• Experience with microservices deployment patterns and service mesh concepts

Enterprise Software Patterns:

• Deep understanding of distributed systems patterns, even driven architectures, and message queues
• Multi-tenancy architecture and data isolation strategies
• Role-based access control (RBAC) and authorization patterns
• Audit logging and compliance requirements for financial systems
• API versioning and backward compatibility strategies
• Feature flagging and progressive rollout techniques

Core Technologies:

• Deep expertise with Ruby on Rails
• Expert in RDBMS (ideally PostGres), including query optimization, indexing strategies, and data modeling
• Deep experience in building large scale multi-tenant applications
• Experience building and maintaining RESTful APIs and understanding when to use alternative patterns (GraphQL, gRPC, webhooks)
• Deep knowledge in building applications using React, TypeScript, JavaScript, and related technologies

Preferred Knowledge / Experience:

• Understanding of financial concepts: cash positioning, forecasting, liquidity management
• Knowledge of banking systems, payment rails, and financial data formats (MT940, BAI2, SWIFT)
• Understanding of multi-currency handling, exchange rates, and date/time complexities across time zones
• Awareness of financial compliance and regulatory requirements (SOC 2, data privacy)
• Experience integrating with third-party financial systems (banks, ERPs, payment processors)

Virtu

Virtu is a leading financial firm that leverages cutting edge technology to deliver liquidity to the global markets and innovative, transparent trading solutions to our clients. As a market maker, Virtu provides deep liquidity that helps to create more efficient markets around the world. Our market structure expertise, broad diversification, and execution technology enables us to provide competitive bids and offers in over 19,000 securities, at over 235 venues, in 36 countries worldwide

THE ROLE

We are looking for an exceptional candidate to join our development team. Our team is a talented group of versatile software engineers who collaborate with the entire Virtu group to build the next generation of web-based trading tools for our fast paced firm. Members of this team collaborate closely with traders, operations, and other developers to gather and understand needs, and implement real-time trading, visualization, analysis and reporting tools. Ideal candidates will have a passion and talent for designing great, intuitive user interfaces as well as scalable back-end services.

THE CANDIDATE

• 2+ years of experience
• Expertise with web client languages (HTML, CSS, JavaScript, TypeScript)
• Fluency with web client frameworks (React, Node), remote API design and architecture (REST, WebSockets)  
• Experience with source code management (Git is a plus)
• Experience with databases such as MySQL, PostgreSQL, or KDB
• Object oriented design skills and/or familiarity with Java a plus
• Python experience is a plus
• Interest in trading and financial market

This role is based in our Dublin office with some flexibility to work hybrid.

THE PROCESS

Following an initial resume screen, candidates will be invited to complete an online programming test. Those who perform well will be contacted to arrange a phone screen. 

Virtu Financial is an equal opportunity employer, committed to a diverse and inclusive workplace, welcoming you for who you are and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

What’s the opportunity?

As a Senior Engineer in Dublin / London, you’ll be a trusted technical advisor to our customers, helping them integrate, deploy, and maximize the value of Intercom and Fin, our AI Agent. You’ll work closely with Customer Success Managers, Sales Engineers, and R&D teams to provide strategic guidance, technical expertise, and hands-on support for API integrations, security reviews, and AI-driven automation strategies.

This role is ideal for someone who is deeply technical, customer-focussed, and excited about AI-powered customer service. You'll help businesses unlock the full potential of Intercom and Fin, ensuring seamless implementation and long-term success. 

What Will I Be Doing?

• Assist customers in optimizing Intercom and Fin, ensuring successful deployments and effective usage.
• Advise on integrations, helping customers connect Fin with their existing tech stack via APIs, webhooks, and automation workflows.
• Lead technical discovery sessions, assess customer requirements and design scalable solutions.
• Solve complex technical challenges, working cross-functionally with Customer Success, Sales Engineering, and R&D teams.
• Provide technical enablement, educating customers on best practices for AI-driven automation and conversational AI.
• Develop a technical point of view to demonstrate Intercom and Fin’s impact on customer support operations.
• Support security reviews and RFPs, while assisting with compliance with enterprise architecture best practices.
• Advocate for customers internally, providing feedback to Product and Engineering to enhance Intercom and Fin’s capabilities.
• Develop technical content, including documentation, integration guides, and knowledge-sharing resources.

What Skills Do I Need?

• 6+ years of experience in a Solutions Architect, Technical Consultant, or similar role at a SaaS company.
• Strong technical expertise in APIs, integrations, and automation frameworks.
• Proficiency in REST APIs, JavaScript, HTML and CSS.
• Deep understanding of AI-driven automation, LLMs, and customer support technologies.
• Experience with security reviews, compliance requirements, and enterprise IT environments.
• Excellent communicator, able to convey complex topics to both engineers and non-technical audiences at varying levels of detail and complexity.
• A problem-solver who thrives in fast-paced environments and can manage multiple projects.
• Passionate about customer success, with a track record of helping businesses adopt and scale new technologies.
• Experience with Intercom or similar customer support platforms is a plus.

Benefits

• Competitive salary and meaningful equity
• Comprehensive medical, dental, and vision coverage
• Regular compensation reviews - great work is rewarded!
• Flexible paid time off policy
• Paid Parental Leave Program
• 401k plan & match
• In-office bicycle storage
• Fun events for Intercomrades, friends, and family!

Apply today to join Intercom and help us deliver exceptional value and trust to our customers while building the future of customer communication.

#LI-RH1

What's the opportunity? 

With the advent of AI, the nature of customer support has changed dramatically - as have the humans who provide it. Our next Technical Support Specialist will be someone who thrives in autonomy, is deeply curious, fluent in AI tools and holds an extremely high bar not just for themselves, but for their teammates.

As a Technical Support Specialist, you'll own complex technical queries around some of our most nuanced features, serve as a point of escalation for your colleagues for the most tricky investigations, consistently provide world class customer support, collaborate with our customers proactively to help them make the most of our platform and help drive improvements in product, processes, and peer development. You'll use AI tools alongside your own expertise to handle complex cases efficiently and play a role in shaping a culture of continuous improvement. We ship product updates consistently, so if constant learning excites and energises you, this environment will suit you well!

If this is the kind of role that excites you, then we want you as our next Technical Support Specialist.

What will I be doing? 

• Communicating efficiently and effectively with our customers - we use our own product to do most of our support, but outbound phone calls are part of our offering too
• Owning customer communications and issues from initial contact until resolution
• Becoming an encyclopedia of knowledge about how Intercom works and what it is capable of
• Being the one responsible, along with the Support team, to ensure that all customers have a great experience with the product - a crucial part of the role is ensuring we make the product as easy to use, reliable, bug-free, and fast as possible
• Working directly with product teams to identify current issues and, synthesizing the diverse feedback you hear from our customers, offer informed opinions on potential solutions
• Debugging complex issues with an understanding of the many technologies employed by our customers
• Utilizing inherited and learned technical knowledge to build tools that will help increase the efficiency and effectiveness of the team and its processes
• Influencing the direction of the Intercom product through daily communication with our customers and consistent collaboration with our product teams

What your first 6 months will look like:

In your first 30 days you will: 

• Complete company onboarding, becoming familiar with Intercom’s values, strategy, and goals
• Dive into CS-specific trainings to learn the product and CS workflows and successfully pass relevant assessments
• Start talking to customers in the inbox and build “inboxing” fundamentals through Paired Inboxing sessions
• Showcase successful and proactive communication about your training progress and needs/questions that arise

In your first 60 days, you will: 

• Continue to complete CS trainings and pass relevant assessments successfully and on schedule
• Independently inbox using the resources and supports provided; be able to identify Problems to be Solved and address all pieces of the customer’s query
• Demonstrate ownership in the execution of your work 
• Showcase successful and proactive communication, building on above - begin a habit of having items prepared for 1:1 discussion and driving the agenda 

In your first 90 days, you will: 

• Receive QA reviews and action feedback
• Begin a personal growth tracker document (or Individual Development Plan) with your manager for ongoing development and showcase a proactive approach to personal and career development
• Contribute outside of the inbox via sharing suggestions and ideas for how we can improve
• Successfully meet KPI targets and/or goals
• Demonstrate Intercom’s Values in your work and alignment with the company vision and strategy
  
  

What skills do I need? 

• 3-4+ years of technical support experience, ideally within a software/SaaS environment.

• Solid understanding of tech fundamentals & modern day tools (Slack, Chrome, Coda, etc.)

• A basic understanding of APIs and webhooks, navigating developer documentation to know what is and isn’t possible with Intercom’s REST API.

• Strong customer focus (excels at & enjoys helping customers)

• Strong communication skills (ability to question, clarify, empathize, use appropriate tone & language, personable)

• Strong problem solving skills (ability to think critically and learn on-the-fly)

• Ability to troubleshoot and utilize resources to answer questions on baseline topics

• Ability to take on & action feedback, as well as deliver feedback consistently and at a high quality to peers, managers and cross-functional partners.

• Excitement for a support environment that has fully embraced AI solutions as the next step towards providing world-class customer support.

• Demonstrated success working with Key Performance Indicators (KPIs) or other metrics/quotas.

Bonus skills & attributes 

• Experience using Intercom, or similar SaaS platforms.
• Experience as Tier 2 or similar level of support.
• Experience in coaching & mentoring teammates.
• Experience in helping customers make the most of their current subscriptions.
• Experience in using AI tools (Glean, ChatGPT, Gemini etc.) to troubleshoot customer issues.

Benefits 

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too 
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

About the Role

We're looking for a curious, technically-minded problem solver — not someone to just close tickets.

You'll troubleshoot complex customer issues across voice, messaging, APIs, IoT, and AI products, digging into networking problems, debugging integrations, and analysing logs alongside engineering teams. But this role goes further: we're building an AI-first support model, and as you develop product expertise, you'll help shape it — building bots, automating workflows, and turning repetitive tasks into cron jobs. If you've ever spotted a repetitive task and actually built the fix for it, you'll fit right in. A background in software engineering, networking, or a related technical field (however you got there) is ideal — We care about what you can do, not where you learned it.

What You'll Do

• Troubleshoot: complex customer issues across networking, APIs, and communications products
• Investigate: using tools like Postman, cURL, Wireshark, Linux terminal and our internal tooling
• Collaborate: with customers, vendors, and engineering teams to resolve cases
• Automate: contribute to bot-building and workflow automation
• Document: solutions and improve self-service resources
• Learn: VoIP protocols, internal systems, and new technologies as the role evolves

Your Toolkit

• Troubleshooting: Postman, cURL, Wireshark, sngrep, Linux terminal
• Ticketing and Comms: Zendesk, Slack
• Collaboration: Google Workspace (Gmail, Calendar, Docs, Sheets, Meet)
• Automation: n8n, Zapier, OpenClaw (internal AI platform), scripting (Python, Bash, etc.)
• Version Control: GitHub
• Analytics: Metabase, Graylog, Jira

What We're Looking For

Must-Have

• Background in Computer Science, IT, networking, or equivalent hands-on experience
• Networking fundamentals: solid understanding of how the internet works, including DNS, routing, IP addressing, and HTTP/HTTPS
• API experience: comfortable with REST APIs, webhooks, and tools like Postman or cURL
• Linux terminal proficiency: comfortable navigating filesystems, reading logs, and running commands
• Problem-solving mindset: you dig into issues, ask good questions, and don't give up easily
• Communication skills: you'll need to be highly proficient in English, both written and verbal - owning customer communication and technical documentation from day one

Nice-to-Have

• Familiarity with scripting or programming (Python, Bash, JavaScript, or similar)
• Understanding of AI concepts such as RAG, MCPs, embeddings, and prompt engineering
• Experience using n8n, Zapier, Git/GitHub, or similar

You don’t need to tick every box -  if you’re keen to learn that's the box that matters most ! 

This role operates on Central Time (UTC-6), 9am–6pm Monday to Friday

About the role: 

We are in search of a solution-oriented and experienced Staff Software Engineer (Full Stack) to join our Affinidi Elements team. In this role, you will work with global peers on teams dedicated to areas of the product portfolio, from the product, design, infrastructure, architecture, and back/front-end engineering teams. You will be responsible for the continued enhancement and development of a multi-component platform, where your expert skills in designing, architecting, and building quality systems will intersect with your hands-on coding, performance testing, and integrating experience.  

Our work culture at Affinidi is shaped by the following tenets:   

• We are unapologetically customer-focused 
• We invest in cultures and teams to enable high performance 
• Embraces experimentation and builds fast 
• We have the courage to be misunderstood 
• We work together to unlock data  

 What’s in it for you:  

• Develop features and improvements to the Affinidi Elements product in a secure, well-tested, and performant way, primarily using Typescript & React.
• Analyze and interpret highly complex data to arrive at actionable recommendations
• Collaborate with Product Management and other stakeholders within Engineering (e.g. UX) to maintain a high bar for quality in a fast-paced and iterative environment
• Advocate for improvements to product quality, security, and performance
• Solve technical problems with large scope and complexity
• Craft code that meets our internal standards for style, maintainability, and best practices for a high-scale systems environment. Maintain and advocate for these standards through code review.
• Confidently own moderate to significantly complex features and improvements with minimal guidance and support from other team members. Collaborate with the team on larger projects.
• Mentor other engineers, contribute to team and organizational improvements in processes and tooling. 

 You will be a great match if you:  

• Have experience with performance and optimization problems, a demonstrated ability to both diagnose and prevent such problems, and a desire to share your knowledge and scale through others.
• Are a passionate developer across both front and back-end with extensive experience using Javascript, Typescript, Node.js and React. Other languages (Rust, Dart, C#, Java, Golang for example) are also attractive skills for this role.
• Expertise in cloud computing (AWS) and cloud-native environments
• Understand design patterns and have working experience in developing and deploying microservices in the cloud, and have a proven track-record in doing so.
• Have strong technical documentation skills, including the C4 Model and Architectural Decision Records.
• Are hands-on with REST APIs and are able to apply Test Driven Development principles effectively. 
• Care about privacy by design, security, testing, high-performance systems, and mentoring others, and have an inclination towards clear communication, inclusion and visibility.
• Enjoy working in a fast-paced startup environment where you can be autonomous and experimental, be part of a truly global team, and can work up and down the stack. 

 Bonus points:  

• Experience in designing/developing external SDK/API and CLI
• Experience working cross-functionally, and across locations and time zones
• Domain expertise in decentralized identity solutions 
• Experience in developing systems with cryptography requirements  

What can you expect from us:  

• Hybrid working model 
• Flexible working hours 
• Unlimited vacation policy 
• Competitive compensation package 
• Work within international environment 
• Learning Budget 
• Mobile Allowance 
• Home Office Allowance 

Sounds like you? Apply now!  

#LI-AB1