MongoDB is looking for an outstanding person to join our newly created Forward Deployed Engineering team and take on a key role in our extended R&D organization. Forward Deployed Engineering is linking the work of teams engaged on application modernization roles with our Product and Engineering teams.

Many organizations have built up large estates of legacy applications. Lack of scalability and resilience, long development times, operating cost, and inability to run on cloud are common issues with these applications. To address these issues, organizations are engaging in large transformational Application Modernisation programs. MongoDB is recognized as the developer data platform of choice for transactional systems that provide the best scalability, resiliency and developer experience in the cloud as well as on premises. Organizations are continuously migrating workloads from these legacy applications to new platforms, often based on microservices, using MongoDB. 

Such transformations are time intensive and often risky. Tooling based on generative AI promises to accelerate these transformations in a way never seen before. Forward Deployed Engineering is responsible for exploring the possibilities of Generative AI  technologies and providing invaluable feedback to MongoDB’s R&D teams to drive future capabilities of MongoDB and the MongoDB ecosystem.

Application Modernization Engineers will work alongside project teams that are executing Application Modernisation projects with customers. The successful candidate will be responsible for evaluation, build, and applying tools in modernization  projects, facilitating the usage of such tools and processes across the different project teams, identifying opportunities for tooling deployment, selecting potential 3rd party tools, contributing to the development of tooling prototypes and helping to shape the product roadmap.

This role can be based out of our Dublin office or remotely in Ireland.

Our ideal candidate will have

• 4+ years of experience as a field engineer or professional services consultant or full stack developer working directly with Enterprise clients 
• Proficiency in Java or C#, and some familiarity with common database access patterns and frameworks in one or more of these languages
• Strong knowledge about enterprise-scale software architectures, application development methodologies, and software deployment and operations
• Experience developing enterprise applications using relational databases, and employing SQL and stored procedures with Oracle, MS SQL Server, Sybase and/or PostgreSQL databases
• Experience of using and developing with MongoDB and JSON based Document models is highly desirable
• Problem solving skills, including the ability to collaborate across disciplines and teams to come up with creative solutions to technical and business challenges
• Willingness to dive into a complex domain, ask the right questions, and bring new software tools and technologies to the table to solve customer problems
• Great communication skills (both spoken and written), within the team and in customer meetings
• Good understanding of Generative AI concepts, tools, and services. Any experience to build new applications/tools using Generative AI is a big plus. That includes Cursor, Claude Code, Gemini, and OpenAI APIs
• And finally, a strong interest in how AI supported toolchains can improve application development

Position Expectations

• Contribute to customer application modernization initiatives at any or all phases of the application lifecycle: assessment and analysis; planning and design; data modeling; application code conversion, development, test and build; integration and release configuration, production operations, application optimisation, and best practices adoption
• Test drive MongoDB migration products to deliver on customer use cases and drive adoption of the product. Deliver concise feedback to the rest of the development organisation
• Work closely with Product and Engineering teams to influence the direction of the MongoDB product roadmap
• Personally execute POCs including developing or extending existing tools when necessary and appropriate for customer success, with an eye towards reusability and eventual integration with our products. These are often on premises at client locations
• Maintain a broad and deep technical understanding of the product line and the underlying technologies and protocols
• Work as part of a wider delivery team comprising consulting engineers from MongoDB Professional Services, project managers, and account teams
• Assist sales teams in evaluating opportunities with prospects and customers
• Willingness to work on site with customers for 7 days per month, which includes regional travel (within Europe)

Success Measures

The Senior Forward Deployed Engineer will be successful in this role when they can execute the following strategic tasks/responsibilities:

• Become an expert level user of MongoDB, and our tools current migration products
• Develop a playbook for customer application modernization engagements, in collaboration with other MongoDB Engineers, Product Management and Engineering
• Communicate complex technical proposals simply and convincingly to a wide range of audiences
• Provide unique insight into customer needs, product requirements and strategic opportunities by contributing experience from the field
• Gain the reputation as a trusted advisor with our field teams and customers
• Contribute to the success of customer application migration initiatives that they support

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 4263294981

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. 

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

As an ideal candidate, you will have

• Ideally 8 to 11 years of related experience in a customer facing role, with 5 to 7 years of experience in pre-sales with enterprise software
• Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience designing with scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
• Ability to strategize with sales teams and provide recommendations on how to drive a multi-threaded account strategy, aligning other MongoDB and ecosystem resources to move towards a mutually beneficial account plan
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience
• Fluency in Hebrew would be a plus

You may also have

• Experience selling databases and/or deploying applications with any of the major cloud providers 
• Experience with database programming and data models 
• Experience in data engineering or AI/ML projects
• Experience in transforming legacy systems and platforms into modern, scalable, and efficient technology stacks
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

What you do at MongoDB

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members 
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

What you will learn

MongoDB Product Suite Mastery:

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

Market-Relevant Technologies:

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

Modern Architecture Design:

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journeys and working with industry leading partners in the space

Sales Techniques and Soft Skills:

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

Industry Insights:

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 426116

About the opportunity

Join Contentful as a Senior AI Software Engineer (f/m/d) and innovate with AI Integrations

At Contentful, we empower thousands of customers to manage content at scale with speed, flexibility, and precision. We are seeking talented Senior AI Software Engineers (f/m/d) to join our AI Platform team—a group dedicated to building and maintaining an internal AI platform that accelerates innovation across our organization.

As a key contributor, you will help shape the internal AI ecosystem by developing scalable, high-performance AI integrations, APIs, tools and documentation that empower feature teams to efficiently test, deliver and maintain cutting-edge AI-driven products. Acting as both a support and consultancy resource, you’ll collaborate closely with feature teams to enhance their development capabilities and bring AI-powered solutions to life. By building intuitive internal tooling and fostering seamless integration of AI technologies, your work will drive efficiency and innovation throughout Contentful.

If you are passionate about advancing AI technology, enabling teams with powerful tools, and redefining how we build and deliver AI solutions, we’d love to have you join us. Together, we’ll build systems that set new standards for AI integration and empower our teams to create smarter, more impactful content solutions.

What to expect? 

• Collaborate and Innovate: Work closely with product managers, designers, and other engineers to build best-in-class AI-enabled features for our customers, ensuring seamless integration of AI technologies with existing systems.
• Platform Development: Design, develop, and maintain scalable AI platform features using TypeScript and Node.js, to enable feature teams, while ensuring they are compatible with other services, and APIs.
• AI Integration: Implement and integrate AI technologies, such as generative AI, machine learning models, or NLP, to enhance our platform’s capabilities, optimize processes, and improve user experiences.
• Holistic Thinking: Think critically about the interactions between AI models and product components to ensure a cohesive and intuitive user experience.
• Rapid Problem-Solving: Quickly fix bugs and solve problems, particularly related to AI performance, model integration, or data pipeline issues, to enhance customer satisfaction.
• Continuous Improvement: Participate in code reviews and contribute to improving our AI development processes, ensuring that the AI components are scalable, efficient, and maintainable.
• Stay Current: Keep up-to-date with the latest industry trends, particularly in the domains of AI and machine learning, ensuring the platform stays competitive by leveraging cutting-edge AI technologies.

What you need to be successful?

• API and Service Design: Proven experience in building APIs and services that efficiently handle large volumes of traffic. Deep interest in clean code practices and familiarity with enterprise architectural design patterns
• Serverless Architectures: Experience with serverless architectures, ideally edge compute environments such as Cloudflare Workers.
• Asynchronous Systems: Experience with building and maintaining asynchronous systems for automation and bulk use cases.
• Containerization and Orchestration: Experience with Docker and Kubernetes, especially in deploying AI models or microservices.
• Enterprise Solutions: Knowledge with implementing enterprise ready governance features such as RBAC, audit logging, and compliance frameworks. 
• Cloud Services Familiarity: Knowledge of cloud platforms like AWS, Azure, or GCP. Experience with services such as AWS SageMaker, Google AI, or Azure Machine Learning is a plus.
• Problem-Solving Skills: A natural problem-solver who brings forward innovative ideas to integrate and features within product workflows, leading to practical solutions and product growth.
• Collaborative Mindset: Excellent communication skills and the ability to collaborate effectively in a team environment.
• Adaptability: Ability to organize and prioritize competing workloads in a fast-paced, AI-driven environment, ensuring AI and software systems align with business objectives.

Preferred:

• AI and Machine Learning Expertise: Skills in integrating and implementing AI/ML solutions within a product development environment. Skills in foundational models, prompt engineering and understanding to validate the quality of AI products.
• Platform Experience: Experience in developing platform features to enable internal teams
• Full Stack Experience: Strong skills in TypeScript, React, and Node.js.

What’s in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days,  education days, compassion days for loss, and volunteer days
• Time off to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication phone/internet stipend and phone hardware upgrade reimbursement
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best

About the Opportunity

Become part of the AI revolution at Contentful where we build real world AI solutions for thousands of active customers.
At Contentful you will help imagine, drive, and build ML solutions which produce immediate customer impact by helping them get more done than they ever imagined. We are looking for an excellent machine learning engineer who understands and has experience in this field and current Generative AI trends. If you're passionate about pushing the boundaries of what's achievable with ML products on a large scale content management system, we want you on our team.

What to expect? 

• Measure and ensure the high-quality output of ML workloads for our enterprise customers.
• Design, build, and measure production software in the Contentful Platform.
• Conduct focused research and testing using tools like Jupyter Notebook.
• Optimize generative AI products for accuracy, speed, and scalability.
• Integrate ML cloud solutions and adapt them to our large-scale use cases.
• Integrate prompt engineering and fine-tuning for customer use cases.
• Develop software that scales to meet the demands of high-load customer workloads.
• Lead design reviews with peers and stakeholders to decide amongst available technologies.
• Drive the ML education in the team and establish a high standard of quality & ownership

What you need to be successful?

• Proven experience as a technical leader in a product software development environment
• Proven Track Record in Model Development, including successfully developing and deploying LLM-based models for various NLP tasks in real-world applications with production workloads
• Proven ability to work backwards from customer needs to deliver ML-based features that meet those needs
• Ability to organize and prioritize competing workloads
• Familiarity with distributed systems and cloud services (e.g., AWS, Azure, GCP)
• Solid understanding of machine learning principles
• Experience with container frameworks such as Docker or Kubernetes
• Constructive Problem-Solving: As a natural problem-solver, you bring forward ideas that lead to practical solutions and contribute to product growth.
• Up-To-Date on The Latest Updates on LLM Development & Research: From RAGs to Open-Source models over Agent Architectures – you have an inherent drive to stay up-to-date on what is the latest and greatest

Preferred:

• Background includes machine learning and AI implementation
• You can translate a research paper into a PoC if the code does not exist

What’s in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days,  education days, compassion days for loss, and volunteer days
• Time off to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

About the opportunity

Join Contentful as a Senior AI Software Engineer (f/m/d) and innovate with AI Integrations

At Contentful, we empower thousands of customers to manage content at scale with speed, flexibility, and precision. We are seeking talented Senior AI Software Engineers (f/m/d) to join our AI Platform team—a group dedicated to building and maintaining an internal AI platform that accelerates innovation across our organization.

As a key contributor, you will help shape the internal AI ecosystem by developing scalable, high-performance AI integrations, APIs, tools and documentation that empower feature teams to efficiently test, deliver and maintain cutting-edge AI-driven products. Acting as both a support and consultancy resource, you’ll collaborate closely with feature teams to enhance their development capabilities and bring AI-powered solutions to life. By building intuitive internal tooling and fostering seamless integration of AI technologies, your work will drive efficiency and innovation throughout Contentful.

If you are passionate about advancing AI technology, enabling teams with powerful tools, and redefining how we build and deliver AI solutions, we’d love to have you join us. Together, we’ll build systems that set new standards for AI integration and empower our teams to create smarter, more impactful content solutions.

What to expect? 

• Collaborate and Innovate: Work closely with product managers, designers, and other engineers to build best-in-class AI-enabled features for our customers, ensuring seamless integration of AI technologies with existing systems.
• Platform Development: Design, develop, and maintain scalable AI platform features using TypeScript and Node.js, to enable feature teams, while ensuring they are compatible with other services, and APIs.
• AI Integration: Implement and integrate AI technologies, such as generative AI, machine learning models, or NLP, to enhance our platform’s capabilities, optimize processes, and improve user experiences.
• Holistic Thinking: Think critically about the interactions between AI models and product components to ensure a cohesive and intuitive user experience.
• Rapid Problem-Solving: Quickly fix bugs and solve problems, particularly related to AI performance, model integration, or data pipeline issues, to enhance customer satisfaction.
• Continuous Improvement: Participate in code reviews and contribute to improving our AI development processes, ensuring that the AI components are scalable, efficient, and maintainable.
• Stay Current: Keep up-to-date with the latest industry trends, particularly in the domains of AI and machine learning, ensuring the platform stays competitive by leveraging cutting-edge AI technologies.

What you need to be successful?

• API and Service Design: Proven experience in building APIs and services that efficiently handle large volumes of traffic. Deep interest in clean code practices and familiarity with enterprise architectural design patterns
• Serverless Architectures: Experience with serverless architectures, ideally edge compute environments such as Cloudflare Workers.
• Asynchronous Systems: Experience with building and maintaining asynchronous systems for automation and bulk use cases.
• Containerization and Orchestration: Experience with Docker and Kubernetes, especially in deploying AI models or microservices.
• Enterprise Solutions: Knowledge with implementing enterprise ready governance features such as RBAC, audit logging, and compliance frameworks. 
• Cloud Services Familiarity: Knowledge of cloud platforms like AWS, Azure, or GCP. Experience with services such as AWS SageMaker, Google AI, or Azure Machine Learning is a plus.
• Problem-Solving Skills: A natural problem-solver who brings forward innovative ideas to integrate and features within product workflows, leading to practical solutions and product growth.
• Collaborative Mindset: Excellent communication skills and the ability to collaborate effectively in a team environment.
• Adaptability: Ability to organize and prioritize competing workloads in a fast-paced, AI-driven environment, ensuring AI and software systems align with business objectives.

Preferred:

• AI and Machine Learning Expertise: Skills in integrating and implementing AI/ML solutions within a product development environment. Skills in foundational models, prompt engineering and understanding to validate the quality of AI products.
• Platform Experience: Experience in developing platform features to enable internal teams
• Full Stack Experience: Strong skills in TypeScript, React, and Node.js.

What’s in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days,  education days, compassion days for loss, and volunteer days
• Time off to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication phone/internet stipend and phone hardware upgrade reimbursement
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best

At Sony Music Entertainment, we fuel the creative journey. We’ve played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We’ve nurtured some of music’s most iconic artists and produced some of the most influential recordings of all time.

Today, we work in more than 70 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we’re committed to artistic integrity, transparency, and entrepreneurship.

Sony Music Entertainment is a member of the Sony family of global companies.

Sony Music’s Product, Design, Engineering & Global Operations (PDEGO) team is seeking a Vice President of Engineering within our Content product team.

The Role

Accelerate your career by joining Okta as our AI Operations Lead. In this mission-critical individual contributor role, you will serve as the central source of truth for all AI flows—both internal and product-facing—across the company. You will be the map-maker for our AI ecosystem, ensuring that as we innovate at the speed of SaaS, we maintain a clear, documented, and compliant understanding of what data fuels our AI and how it is used.

This is a high-autonomy role designed for a proactive operator who can navigate complex issues and build cross-functional bridges in a remote-first environment. You will report into the Sr. Director, AI Legal and work closely with Legal, Engineering, Privacy, and Security stakeholders.

What you’ll be doing

• The Enterprise AI Command Center: Establish and oversee the enterprise-wide AI Asset Library, serving as the definitive, central source of truth for all models, internal workflows, and third-party integrations.
• Revenue Acceleration & Path Clearing: Act as a strategic liaison between Legal, Engineering, and Sales to build cross-functional bridges that turn complex hurdles into competitive advantages, directly accelerating our market growth.
• Data Provenance & Lineage Architecture: Map and document the entire lifecycle of data, from source origins to final usage, ensuring every AI output is explainable, audit-ready, and legally sound.
• Operationalizing Ethics at Scale: Design and execute high-velocity operational workflows (AIIAs and Model Cards) to assess privacy, ethical, and legal risks, ensuring we reach production with speed and safety.
• Strategic Vendor Gatekeeper: Maintain and evolve procurement processes to ensure every new AI tool meets our internal trust standards before it is integrated into our ecosystem.
• Rigorous Third-Party Auditing: Conduct deep-dive operational audits of vendor AI capabilities, evaluating data retention and opt-out mechanisms to protect our most valuable company and customer data.
• Policy-to-Playbook Transformation: Translate high-level governance into actionable, high-performance playbooks, ensuring compliance is built into our daily operations rather than treated as an afterthought.
• Global Content Curation: Independently lead the effort to ensure our AI messaging remains consistent, clear, and authoritative both internally and for our global customer base.
• Remote-First Internal Diplomacy: Expertly navigate complex stakeholder interests across our global organization to ensure AI initiatives move forward at pace without compromising security.
• Critical Incident Response Leadership: Provide the essential data maps and asset intelligence needed by Legal and Security to resolve potential incidents with precision and speed.

What you’ll bring to the role

• AI Fluency & Technical Intuition: You are an AI-first thinker. You have a practical understanding of how LLMs and Generative AI tools function. You aren’t intimidated by the black box of AI; instead, you are driven to document its boundaries and ensure its outputs are reliable and compliant.
• 5+ years of experience in Operations, Privacy Ops, or Program Management within a fast-paced SaaS technology company.
• Expert Knowledge of SaaS Ecosystems: You understand cloud architecture, APIs, and the nuances of how data moves in a multi-tenant environment.
• Privacy-First Mindset: Significant experience with privacy frameworks (GDPR, CCPA) and a deep understanding of why data residency and usage rights are critical in the AI era.
• Masterful Communication: Ability to navigate internal politics with grace, building consensus across diverse teams (from DevOps to Legal) without formal authority.
• High Autonomy: Proven track record of thriving in a remote-first environment with little oversight; you are a self-starter who creates their own runbook.
• Agility in Ambiguity: You are comfortable working in the gray space. As AI standards and regulations evolve daily, you provide the steady hand and structured framework necessary to turn uncertainty into a competitive advantage. You build the foundational systems that allow our teams to move at high velocity without hitting regulatory or operational deadlocks.
• Grit and Emotional Intelligence: A team-oriented professional with a sense of humor who can stay calm while managing high-stakes projects.

#LI-RB4

#LI-HYRBID

POS-29684 

Location: Ireland or UK - Remote, Flex, or Office

Join HubSpot’s Design Team

The Flywheel Product Line is an org focused on helping HubSpot grow faster by using AI to dramatically improve how we serve customers and how our GTM teams work. We're doing this across three core areas:

• First, we’re building an AI concierge that supports customers throughout their lifecycle - solving support issues, identifying their goals, unlocking underused features, and helping them get more value from HubSpot. This AI agent qualifies their needs, guides them toward more advanced capabilities, answers support queries, and recommends upgrades - all autonomously, and across multiple formats: chat, voice, real-time AI-generated video and more. It’s a huge design challenge, cutting across use cases, modalities, and interfaces, and it’s something very few companies have even come close to doing well.
• Second, we’re extending our core product with AI-first tools that radically improve how HubSpot’s go-to-market teams (support, sales, customer success) work. That means eliminating repetitive admin work, giving managers superpowers to coach and scale, and helping reps focus on the right leads and the right moments. This is where small UX decisions turn into massive business impact - improving efficiency here directly influences revenue at a multi-billion dollar scale.
• Third, we’re building dedicated experiences for HubSpot’s global partner ecosystem - agencies and consultancies who sell and implement HubSpot on our behalf. These partners drive over $1B in revenue annually. We’re both creating agentic AI experiences for partner-specific needs, and enabling these businesses with unique tools in HubSpot that help them grow faster and operate more efficiently. Their workflows are unique, and their impact on HubSpot’s growth is massive, making this a critical area of focus for Flywheel.

As a Staff Product Designer, you won’t be embedded in a single team or feature area. Instead, you’ll operate at the product line level, shaping the future across multiple domains. You’ll work 3-12 months ahead of delivery — exploring opportunities, prototyping bold ideas, and building narratives that influence leaders across R&D and GTM. 

This role is about vision, strategy, and influence at scale - working at the very edge of what’s possible in applied AI, defining what’s next for a $30B+ company.

Why Flywheel?

Come join us for a career-defining opportunity to:

• Shape the future of applied AI: Work on problems very few companies have even attempted - like building autonomous multi-modal, multi-usecase AI concierges, AI-first GTM tools, and new agentic experiences for our global partner ecosystem.
• Operate at massive scale: Even small improvements in this space drive hundreds of millions in revenue impact. The work you’ll do here will directly influence hundreds of thousands of HubSpot customers.
• Career-defining scope: You’ll operate at the “tip of the spear” for innovation, crafting ideas, prototypes, and narratives that will influence the C-suite and set direction for HubSpot’s future.
• Experiment & explore: Think of this role like an applied design innovation lab - rapid, unorthodox, and experimental. You’ll be encouraged to prototype, test, and push bold ideas, not follow a rigid process.
• Work on platform-scale initiatives: Tackle ambiguous, high-impact problems that span the entire HubSpot platform, requiring a broad perspective and a focus on unified outcomes.
• Leverage data & AI: Harness smart data, advanced automation, generative AI, and LLMs to create personal, intelligent, and connected customer experiences.

What You’ll Do

• Define the future: Explore, visualize, and prototype bold concepts that shape where HubSpot’s GTM should go 3–12 months out.
• Understand complex systems: Research problems, map incentives, and identify opportunities across customer, GTM, and partner ecosystems.
• Prototype to influence: Create high-fidelity prototypes (in Cursor, Lovable, V0, Figma etc) and concept visuals to make abstract ideas tangible and compelling.
• Shape the narrative: Craft stories and presentations that inspire alignment and buy-in from product, GTM, and executive leaders.
• Raise the bar: Uplevel craft quality across the org by modeling strong design work, offering feedback, and sharing thinking through crits, office hours, or mentoring.

What You’ll Bring To HubSpot

We’re not looking for a single mold of designer. You might be:

• A designer with deep AI fluency - able to design adoptable AI-first products and push the boundaries of what’s possible.
• A craft-driven designer with exceptional interaction and visual design skills who can turn complex ideas into beautiful, adoptable experiences.
• A systems thinker and influencer who excels at managing complexity, aligning stakeholders, and selling bold futures to diverse, opinionated audiences.

To succeed, you’ll need:

• A growth mindset - curious, experimental, and not tied to a single way of working.
• Strong skills in concept visualization and prototyping (from decks to vibecoded prototypes).
• Experience driving 0–1 or highly ambiguous product work.
• Comfort operating in spaces with multiple stakeholders, incentives, and nonlinear problems.
• Excellent communication skills, with the ability to tell compelling stories that influence strategy.

We’re hiring across levels! If you’re earlier in your career, check out our Senior Product Designer role.

An overview of this role

As a Staff Backend Engineer (Python) on the Duo Chat team in AI Engineering, you'll lead the backend architecture that powers GitLab Duo Chat across the GitLab DevSecOps platform. You'll solve hard problems in building reliable, secure, and scalable AI-powered chat workflows so customers can plan, write, review, and secure code faster, with confidence. This is a hands-on technical leadership role where you'll set direction for how we integrate and evolve large language model providers (including Google Vertex AI) across Ruby on Rails and Python services, raise the bar on observability and testing, and guide the team through ambiguous, high-impact technical decisions. Over your first year, you'll be expected to drive key architectural choices, reduce technical debt that slows iteration, and help the team ship durable improvements to response quality, reliability, and maintainability.

Some examples of our projects:

• Integrate new generative AI models and providers into GitLab Duo Chat to expand capabilities and improve response quality
• Improve debugging, observability, and test coverage for AI-powered chat workflows to increase reliability at scale

What you'll do

• Define the technical architecture and technical roadmap for the Duo Chat group, aligning backend execution with product direction and engineering priorities
• Solve the highest-scope and most ambiguous backend problems, delivering secure, well-tested, performant solutions with minimal guidance
• Integrate and extend generative AI capabilities in GitLab Duo Chat, including large language models (LLMs) and providers such as Google Vertex AI
• Develop, ship, and maintain backend features across Python and Ruby on Rails services that power Duo Chat experiences across the GitLab platform
• Design, implement, and review GraphQL application programming interface (API) contracts and supporting backend logic to ensure reliability, scalability, and clear frontend integrations
• Improve observability, debugging workflows, and incident readiness by strengthening logging, tracing, and production troubleshooting practices
• Drive code quality and long-term maintainability by setting internal standards, leading code reviews, and identifying and reducing technical debt
• Mentor engineers across the team and participate in Tier 2 on-call rotations, contributing to root cause analysis and follow-up improvements to resiliency and testing (including RSpec)

What you'll bring

• Production experience building and operating backend services in Python, including background jobs, APIs, and data models
• Ability to define and evolve technical architecture by weighing trade-offs, selecting patterns and tools, and setting a clear technical direction for others to follow
• Experience setting and driving a technical roadmap in partnership with product and engineering stakeholders
• Proficiency designing and maintaining REST and/or GraphQL APIs with attention to scalability, maintainability, and backward compatibility
• Hands-on experience integrating large language models into applications, including prompt design and building features powered by generative AI
• Strong SQL skills and experience working with relational databases such as PostgreSQL, including efficient queries and data modeling
• Experience mentoring engineers through code review, architectural guidance, and shared standards, and communicating complex technical decisions in a clear, async-first way
• Comfort contributing in a mature codebase across Python and Ruby on Rails, with openness to learning and applying transferable skills from related technologies or domains

About the team

The Duo Chat team sits within GitLab's AI Engineering organization and is responsible for building and evolving GitLab Duo Chat, the AI-powered chat experience embedded across the GitLab DevSecOps platform. You'll work with a small, cross-functional group of backend, frontend, and AI specialists who collaborate asynchronously across time zones, using GitLab issues, merge requests, and documentation as the primary way of working. The team focuses on integrating and scaling generative AI capabilities (including providers like Google Vertex AI), improving reliability and performance, and strengthening debugging, observability, and testing workflows so customers can safely use AI to plan, write, review, and secure their code across GitLab.

🌎 Hire Location (we can only hire for this role in the following countries): United Kingdom | Ireland | The Netherlands 

Everyone’s racing to build AI. Workera exists for the 8 billion people who have to work alongside it.

While the world’s attention is on creating new tools, someone has to solve the other side of the equation: the humans. The workforce is going through the biggest transformation in a generation and most organizations are navigating it blind, without the data to understand what their people can actually do, where the gaps are, or how to close them fast enough.

That’s what we build. Workera’s skills intelligence platform is the critical infrastructure for the AI era. It’s the layer that lets organizations understand, mobilize, manage, and develop their talent with precision. Trusted by the Fortune 500 and powered by proprietary AI agents, we’re the company helping the world’s largest organizations not just survive the transition to AI, but lead it.

We’re looking for a Senior Fullstack Engineer whose heart is in the backend — someone excited to architect and own the systems that power our AI-native platform, built on Elixir/Phoenix. You’ll join small, autonomous project teams (2–3 people) that take full ownership of a feature from scoping and prototyping through to rollout and user feedback, with the depth to contribute across the stack and the instinct to lead from the backend. AI fluency isn’t optional here — you will use agentic coding and AI agents as a core part of how you work and build.

WHY THIS ROLE EXISTS

As Workera scales its AI-native platform to serve global enterprise customers, we need senior engineering talent who can own critical backend systems end-to-end. This role exists to add to our EMEA engineering team, bringing someone with depth and ownership  — shipping high-stakes, platform-critical features while advancing our AI-first engineering culture.

YOUR TEAM

You’ll join a cross-functional team operating at the intersection of generative AI, enterprise software, and talent transformation. Your immediate engineering team consists of four engineers, supported by a product designer, product manager, and engineering manager, all based in the EMEA region. The team values deep work and async communication — with only a few regular touchpoints each week — so you’ll have plenty of uninterrupted time to build.

WHAT YOU’LL OWN

This isn’t a list of tasks. These are the outcomes you’re accountable for:

• Architect and own backend systems that are robust, performant, and built to scale with a growing enterprise customer base
• Lead full projects end-to-end — owning scoping, architecture, build, and rollout — within a small autonomous team
• Ship AI-powered product features using agentic coding workflows and LLM integrations as a core part of how you build
• Identify and drive cross-team technical initiatives that advance Workera’s AI-first engineering organization
• Troubleshoot and resolve production issues throughout the full stack with speed and confidence
• Contribute on the frontend (Phoenix + React) when needed, bringing a full-stack perspective to backend-led ownership

HOW YOU’LL RAMP

We don’t expect you to figure it out alone. Here’s what great looks like at each stage:

First 30 Days — Learn the Machine

• Immerse yourself in Workera’s platform, customers, and the problems we’re solving. You’ll shadow key workflows and understand how AI is embedded in day-to-day operations across teams
• Get fully up to speed with our development process and begin using AI tools and agentic coding workflows to learn and contribute to the codebase

By 90 Days — Ship Something Real

• Own your first meaningful deliverable and demonstrate end-to-end execution
• Be fully up to speed with our development process and using AI tools and agentic coding workflows to learn about and contribute to the codebase
• Deliver a project in a small team that touches every relevant part of the codebase, and be ready to troubleshoot production issues throughout the stack

By 6 Months — Multiply Your Impact

• Operate with full autonomy in your domain; your team relies on your judgment
• Have built or deployed at least one AI-assisted workflow that the team adopts
• Lead a full project, owning scoping, architecture, build, and rollout end-to-end
• Identify opportunities to use AI tools and automation to increase leverage and impact in your team
• Deeply understand our market position and communicate clearly in cross-functional discussions

We’re a fast-moving company — the scope and shape of this role will evolve as we do.

WHAT YOU BRING

We’re looking for signal, not checkboxes. Here’s what matters most:

• 7+ years of software engineering experience with a strong backend specialization in a SaaS or startup environment — full-stack capability is valued, but your heart is in the backend
• Practical experience building scalable backend systems top to bottom — ideally in Elixir/Phoenix/PostgreSQL; Go, Erlang, or Clojure backgrounds also considered; a proven ability to learn new technologies quickly is a must if you don’t have Elixir experience
• Deep expertise delivering platform-critical, high-stakes backend projects where robustness, performance, and troubleshooting are non-negotiable
• Day-to-day use of AI tools to enhance personal productivity (e.g., Claude Code or equivalent); bonus for experience building user-facing GenAI features
• Strong user and customer orientation — you understand and optimize user flows, not just code
• Willingness and ability to contribute on the frontend when needed (Phoenix + React)
• 2+ years working with a fully remote, async team
• Excellent written and verbal communication skills in English
• Comfort working in an AI-first environment where intelligent automation and experimentation are part of daily operations, with demonstrated ability to leverage AI tools (e.g., Claude, ChatGPT, or equivalent) to improve productivity and decision-making
• Strong systems thinking — ability to see how your backend work connects to a broader AI-driven platform and enterprise customers

The details: remote work & tech stack

You should be located in the UK, Ireland, or the Netherlands. You are free to choose working hours that suit you best, as long as there is an overlap with your team for most of the day.

Our stack primarily consists of Elixir + PostgreSQL on the backend and Phoenix on the frontend (with some pockets of React). We monitor performance using Sentry, and our platform is hosted on AWS, running on Docker containers defined in Terraform. Our platform is AI-native, and we make extensive use of LLMs in our application. Our code lives on GitHub — in fact, GitHub, Slack and Linear is where most of the collaboration happens. We practice using Loom to demo our work.

HOW WE WORK: AI IS THE DEFAULT

At Workera, AI isn’t a feature we sell — it’s how we operate. Every team member is expected to:

• Use AI daily. AI assistants, copilots, and automation tools are part of your stack — not optional extras. We expect you to actively experiment with new tools and push the boundary of what’s possible in your function.
• Build your own leverage. Our marketers write code. Our PMs build automations. Our ops team deploys agents. If a workflow can be automated, you’re expected to automate it — or work with someone who can.
• Think in systems, not tasks. We value people who build repeatable, scalable solutions over people who grind through one-off work. Your goal is to make your function run smarter, not just harder.

AI fluency is a cultural expectation, not a line item on a job description.

Position Title:  Corporates Ratings - Senior Analyst (Dublin)

Entity: Kroll Bond Rating Agency Europe Limited

Employment Type: Full-time

Location: Dublin, Ireland 

Summary/Overview:

Kroll Bond Rating Agency Europe Limited is seeking a Senior Analyst to join our growing Corporates Ratings team with a focus on conducting fundamental credit analysis and research across a wide range of sectors.

The Senior Analyst will work in a highly collaborative team that liaises with internal and external stakeholders to produce high quality and timely corporate, infrastructure and project finance credit opinions. The Senior Analyst will also help conduct credit research on a variety sectors, including analyzing and publishing trends, key rating factors, and evolving credit metrics. This individual will have significant interaction with senior management of issuers, and their advisors. This position is based in our Dublin office.

Job Responsibilities

• Support senior team members in preparing internal credit memos, analyzing cash flows, performing sector analysis, and publishing credit reports.
• An ability to analyse and sensitise complex Excel-based financial models is an essential requirement.
• Participate in issuer and investor meetings to explain KBRA methodologies and demonstrate understanding of industry trends.
• Participate in sector research for investors and lenders across private credit, direct lending, and public debt markets.
• Assist in the development and evolution of rating processes and analytical tools.

You will be successful in this role if you have:

Flourish in a fast-paced, deadline driven environment.  Effectively collaborate with your team members and are extremely motivated to succeed and continually strive for consistency, accuracy and timeliness.

• Bachelor’s degree in any subject that prepared you to be a thoughtful qualitative and quantitative analyst and a strong writer. Master’s degree is preferred.
• Two to three years of work experience as a financial analyst within a bank or other financial institution.  Prior fundamental credit training (including financial statement analysis) is preferred.
• Ability to conduct due-diligence and interact with clients as part of the rating process.
• Strong interest and relevant experience in ratings, fixed income research, origination, or capital markets.
• Strong quantitative skills including good experience with Excel and proficiency in corporate financial statement analysis.
• Able to work as an integral part of a team across disciplines in a challenging and dynamic environment.
• Manage time and resources in a fast-growing company.
• Excellent communication (verbal and written) skills.
• Familiarity with Generative AI tools such as ChatGPT for research, data insights, and general productivity is a plus.

KBRA Benefits

• A flexible hybrid work schedule – Tuesdays, Wednesdays, Thursdays in the office
• Competitive benefits and paid time off
• Pension plan
• Educational and professional development financial assistance
• Employee referral bonus program

About Us:

KBRA (Kroll Bond Rating Agency, LLC) is a full-service credit rating agency registered with the U.S. Securities and Exchange Commission as an NRSRO. Kroll Bond Rating Agency Europe Limited is registered as a CRA with the European Securities and Markets Authority. Kroll Bond Rating Agency UK Limited is registered as a CRA with the UK Financial Conduct Authority pursuant to the Temporary Registration Regime. In addition, KBRA is designated as a designated rating organization by the Ontario Securities Commission for issuers of asset-backed securities to file a short form prospectus or shelf prospectus. KBRA is also recognized by the National Association of Insurance Commissioners as a Credit Rating Provider. Kroll Bond Rating Agency Europe is located at One George's Quay Plaza, Dublin 2, Ireland.

More Info
KBRA encourages applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, and veteran status or any other basis prohibited by federal, state or local law.

#LI-DG1

#HYBRID

Speed is something we fight for every day at Intercom, and we believe Berlin is built for people who share that instinct. We are drawn to Berlin by its rare blend of deep technical talent and rich creative culture – all within a vibrant, globally connected city that’s close to our R&D hubs in Dublin and London. It’s a place where the best of the best technical talent thrive, and where people from around the world are eager to relocate and build ambitious products.

Our ambition is to hire 100 people in Berlin over the year ahead across engineering, AI, data science, product, and design. We believe this is the most exciting time to join, be the founding R&D talent in the region and make a lasting impact as we build the world's number one customer agent! 

What's the opportunity? 

We're building a new function at Intercom: AI Product Management. For over a decade, Intercom has invested in in-house AI, with a team of machine learning scientists, ML engineers, researchers, and AI designers. Now, we’re expanding this team with product managers who will define the future of Intercom’s AI platform and AI agent.

As a Staff AI Product Manager, you’ll shape the vision, strategy, and roadmap for core AI systems that power Fin and Intercom’s AI features. You’ll work at the intersection of advanced AI research, cutting-edge product development, and real customer problems, helping us build world-class AI products that deliver meaningful business impact.

This is a high-ownership role for a technical, customer-obsessed PM who thrives in fast-moving, ambiguous environments and loves turning complex AI capabilities into simple, delightful product experiences.

What will I be doing? 

• Lead a major part of our AI product surface. You’ll own an important area of Intercom’s AI platform or AI agent and be accountable for its vision, strategy, and impact.
• Deeply understand customers, the business, and the technology. You’ll learn the space inside out: what customers need, where the business is going, and how our AI systems work. You’ll use this understanding to make high-quality decisions and build a compelling roadmap.
• Work side-by-side with a world-class AI team. You’ll collaborate every day with ML scientists, ML engineers, AI designers, and ML researchers. Together you’ll explore new ideas, assess feasibility, evaluate trade-offs, and turn advanced AI capabilities into high-value product experiences.
• Ship ambitious, high-quality AI product. You’ll take AI concepts from early exploration through to production launches. You’ll run fast experiments, define success metrics, evaluate performance, and iterate until the experiences are both effective and delightful.
• Collaborate across the company. You’ll work closely with our core product org to integrate AI across the Intercom platform, and partner with GTM, marketing, support, and operations to drive adoption and customer impact.
• Lead through clarity, ownership, and momentum. You’ll bring teams together, communicate decisions clearly, create alignment, and consistently push toward impactful outcomes.

What skills do I need? 

• Strong AI and technical fluency. You’ve built or worked deeply with AI/ML products, ideally including generative AI. You can discuss model behaviour, evaluation, prompts, architectures, constraints, and trade-offs with technical partners. You’re comfortable working autonomously in complex technical spaces.
• Excellent product judgment. You balance customer needs, business goals, and technical realities. You know when to push for ambitious ideas and when to iterate quickly. You can turn new or ambiguous AI capabilities into clear, valuable product experiences.
• Sharp problem framing and customer insight. You can independently understand and articulate complex problems using research, data, and direct customer conversations. You translate complexity into crisp problem statements for your team.
• Ability to build world-class product. You collaborate deeply with engineering and design to ship high-quality software. You know how to test, measure, and iterate on AI systems and user-facing AI features. You care deeply about safety, reliability, and delivering customer value.
• Strong communication and leadership. You influence widely, bring structure to ambiguity, and create momentum. You communicate clearly and frequently, keeping partners aligned and engaged. You take ownership and raise the bar for the team around you.

Why you'll love it here 

• You’ll work with an experienced AI team that has been shipping AI long before it was mainstream.
• You’ll have real autonomy, real impact, and real responsibility.
• You’ll help build the next generation of customer service through the power of AI.
• You’ll help shape the future of AI PM craft at Intercom.

Benefits 

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary, annual bonus and equity
• Regular compensation reviews - we reward great work!
• Generous paid time off above statutory minimum
• Hybrid working
• MacBooks are our standard, but we also offer Windows for certain roles when needed.
• Fun events for Intercomrades, friends, and family!

#LI-Hybrid

What's the opportunity? 

We're building a new function at Intercom: AI Product Management. For over a decade, Intercom has invested in in-house AI, with a team of machine learning scientists, ML engineers, researchers, and AI designers. Now, we’re expanding this team with product managers who will define the future of Intercom’s AI platform and AI agent.

As a Staff AI Product Manager, you’ll shape the vision, strategy, and roadmap for core AI systems that power Fin and Intercom’s AI features. You’ll work at the intersection of advanced AI research, cutting-edge product development, and real customer problems, helping us build world-class AI products that deliver meaningful business impact.

This is a high-ownership role for a technical, customer-obsessed PM who thrives in fast-moving, ambiguous environments and loves turning complex AI capabilities into simple, delightful product experiences.

What will I be doing? 

• Lead a major part of our AI product surface. You’ll own an important area of Intercom’s AI platform or AI agent and be accountable for its vision, strategy, and impact.
• Deeply understand customers, the business, and the technology. You’ll learn the space inside out: what customers need, where the business is going, and how our AI systems work. You’ll use this understanding to make high-quality decisions and build a compelling roadmap.
• Work side-by-side with a world-class AI team. You’ll collaborate every day with ML scientists, ML engineers, AI designers, and ML researchers. Together you’ll explore new ideas, assess feasibility, evaluate trade-offs, and turn advanced AI capabilities into high-value product experiences.
• Ship ambitious, high-quality AI product. You’ll take AI concepts from early exploration through to production launches. You’ll run fast experiments, define success metrics, evaluate performance, and iterate until the experiences are both effective and delightful.
• Collaborate across the company. You’ll work closely with our core product org to integrate AI across the Intercom platform, and partner with GTM, marketing, support, and operations to drive adoption and customer impact.
• Lead through clarity, ownership, and momentum. You’ll bring teams together, communicate decisions clearly, create alignment, and consistently push toward impactful outcomes.

What skills do I need? 

• Strong AI and technical fluency. You’ve built or worked deeply with AI/ML products, ideally including generative AI. You can discuss model behaviour, evaluation, prompts, architectures, constraints, and trade-offs with technical partners. You’re comfortable working autonomously in complex technical spaces.
• Excellent product judgment. You balance customer needs, business goals, and technical realities. You know when to push for ambitious ideas and when to iterate quickly. You can turn new or ambiguous AI capabilities into clear, valuable product experiences.
• Sharp problem framing and customer insight. You can independently understand and articulate complex problems using research, data, and direct customer conversations. You translate complexity into crisp problem statements for your team.
• Ability to build world-class product. You collaborate deeply with engineering and design to ship high-quality software. You know how to test, measure, and iterate on AI systems and user-facing AI features. You care deeply about safety, reliability, and delivering customer value.
• Strong communication and leadership. You influence widely, bring structure to ambiguity, and create momentum. You communicate clearly and frequently, keeping partners aligned and engaged. You take ownership and raise the bar for the team around you.

Why you'll love it here 

• You’ll work with an experienced AI team that has been shipping AI long before it was mainstream.
• You’ll have real autonomy, real impact, and real responsibility.
• You’ll help build the next generation of customer service through the power of AI.
• You’ll help shape the future of AI PM craft at Intercom.

Benefits 

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

What's the opportunity? 

We're building a new function at Intercom: AI Product Management. For over a decade, Intercom has invested in in-house AI, with a team of machine learning scientists, ML engineers, researchers, and AI designers. Now, we’re expanding this team with product managers who will define the future of Intercom’s AI platform and AI agent.

As a Staff AI Product Manager, you’ll shape the vision, strategy, and roadmap for core AI systems that power Fin and Intercom’s AI features. You’ll work at the intersection of advanced AI research, cutting-edge product development, and real customer problems, helping us build world-class AI products that deliver meaningful business impact.

This is a high-ownership role for a technical, customer-obsessed PM who thrives in fast-moving, ambiguous environments and loves turning complex AI capabilities into simple, delightful product experiences.

What will I be doing? 

• Lead a major part of our AI product surface. You’ll own an important area of Intercom’s AI platform or AI agent and be accountable for its vision, strategy, and impact.
• Deeply understand customers, the business, and the technology. You’ll learn the space inside out: what customers need, where the business is going, and how our AI systems work. You’ll use this understanding to make high-quality decisions and build a compelling roadmap.
• Work side-by-side with a world-class AI team. You’ll collaborate every day with ML scientists, ML engineers, AI designers, and ML researchers. Together you’ll explore new ideas, assess feasibility, evaluate trade-offs, and turn advanced AI capabilities into high-value product experiences.
• Ship ambitious, high-quality AI product. You’ll take AI concepts from early exploration through to production launches. You’ll run fast experiments, define success metrics, evaluate performance, and iterate until the experiences are both effective and delightful.
• Collaborate across the company. You’ll work closely with our core product org to integrate AI across the Intercom platform, and partner with GTM, marketing, support, and operations to drive adoption and customer impact.
• Lead through clarity, ownership, and momentum. You’ll bring teams together, communicate decisions clearly, create alignment, and consistently push toward impactful outcomes.

What skills do I need? 

• Strong AI and technical fluency. You’ve built or worked deeply with AI/ML products, ideally including generative AI. You can discuss model behaviour, evaluation, prompts, architectures, constraints, and trade-offs with technical partners. You’re comfortable working autonomously in complex technical spaces.
• Excellent product judgment. You balance customer needs, business goals, and technical realities. You know when to push for ambitious ideas and when to iterate quickly. You can turn new or ambiguous AI capabilities into clear, valuable product experiences.
• Sharp problem framing and customer insight. You can independently understand and articulate complex problems using research, data, and direct customer conversations. You translate complexity into crisp problem statements for your team.
• Ability to build world-class product. You collaborate deeply with engineering and design to ship high-quality software. You know how to test, measure, and iterate on AI systems and user-facing AI features. You care deeply about safety, reliability, and delivering customer value.
• Strong communication and leadership. You influence widely, bring structure to ambiguity, and create momentum. You communicate clearly and frequently, keeping partners aligned and engaged. You take ownership and raise the bar for the team around you.

Why you'll love it here 

• You’ll work with an experienced AI team that has been shipping AI long before it was mainstream.
• You’ll have real autonomy, real impact, and real responsibility.
• You’ll help build the next generation of customer service through the power of AI.
• You’ll help shape the future of AI PM craft at Intercom.

Benefits 

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

The Role

As the SEO & AEO Specialist, you own Aiven’s discoverability in the age of generative AI. You are a modern search strategist who understands that search has evolved into a complex ecosystem of Generative AI, LLM citations and traditional search. Your mission is to ensure Aiven is the primary source of truth for both traditional search engines (Google/Bing) and AI answer engines (Germini, ChatGPT, Perplexity, Claude). You are a high-velocity, technical marketer with a growth-hacker mindset who understands the mechanics of traditional search models as well as how LLMs and Search Generative Experiences (SGE) crawl, index and cite source material. 

Key Responsibilities

• Generative AI & LLM Optimization (AEO): Execute specific technical strategies to ensure Aiven is cited as the primary authority in AI-generated answers. This includes managing llms.txt and robots.txt for AI crawlers and optimizing technical content for Retrieval-Augmented Generation (RAG) workflows.
• Technical Search Engine Optimization: Own the traditional SEO roadmap, focusing on site architecture, high-speed JavaScript rendering, and Core Web Vitals. You ensure Aiven ranks #1 for high-intent technical queries related to all product domains. 
• Schema & Structured Data Architecture: Implement and manage advanced JSON-LD and Schema.org markups. You will build the machine-readable "Knowledge Graph" that allows AI agents and search bots to explicitly understand Aiven’s product features, pricing, and technical benchmarks.
• MarTech Analytics & Attribution: Utilize a modern stack (Ahrefs, SEMrush, Google Search Console, Scrunch) to analyze our global visibility. You will go beyond clicks to measure Share of Model Voice and AI Citation Frequency, proving how search drives qualified trial signups and enterprise leads.
• Agile Growth Hacking: Monitor LLM and search algorithm updates daily. You must be able to rapidly pivot our technical strategy to take advantage of new AI search features (e.g., OpenAI Search or Google SGE) before competitors react.
• Specialist Agency Management: If required, lead and direct boutique SEO/AEO agencies. You will define their technical deliverables, manage their output, and ensure their advanced tactics are integrated into our broader marketing engine at a high pace.

Ideal Candidate:

• 4+ years in technical search marketing: Proven experience in B2B Cloud, Data, or Infrastructure as bonus. You must be able to navigate the technical complexities of the modern tech stack.
• You are an expert user of LLMs to automate SEO tasks (e.g., Python scripts for bulk metadata, AI-driven content audits, and intent mapping).
• Hands-on experience with Salesforce and advanced SEO suites. You know how to connect organic discovery data to actual revenue and pipeline in the CRM.
• Expert knowledge of HTML, CSS, and how modern web frameworks impact search bot crawling. You are comfortable collaborating with Web Engineering teams to deploy site-wide technical fixes.
• You are a data-first marketer who can quantify the ROI of zero-click searches and AI citations to the executive leadership team.
• You thrive in an environment where search rules change weekly. You don't wait for a playbook, you build the experiments that define the new standard.
• Experience managing specialized external consultants to ensure high-velocity execution and technical accuracy.

Amazing! What’s next:

If you think Aiven is the place for you and that our Values align with yours, send us your resume and we’ll get in touch!

Global Benefits:

Our global benefits are designed to help you thrive and grow, personally and professionally:

• Participate in Aiven’s equity plan.
• Balance work and life with our hybrid work policy.
• Choose the equipment you need to set yourself up for success.
• Use your Professional Development Plan budget for learning opportunities.
• Receive holistic wellbeing support through our global Employee Assistance Program.
• Inquire about our Global Time Off Commitment (Parental and Sick Leave, as well as Personal Time)
• Enjoy country-specific benefits for our global cast.

How to Recognize and Avoid Employment Scams:

There has been a rise in fake job postings used by scammers to get personal information. At Aiven, all of our emails relating to recruitment come from an @aiven.io, @greenhouse.io or @eu.greenhouse.io domain and all of our interviews are conducted by video call or in person.  Our interviews will never occur via text or chat. If you’re unsure of the legitimacy of a job opportunity/offer pertaining to Aiven, please don’t hesitate to reach out to us at recruitment@aiven.io.

Equal Opportunities:

Aiven provides equal employment opportunities to all qualified employees and applicants for employment without regard to age, gender identity, national or ethnic origin, religion, sexual orientation, physical and mental ability, marital and family status or without regard to any other similar personal attributes. Aiven complies with applicable local laws governing non-discrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, training and any other terms and conditions related to employment.

At Aiven we are committed to providing reasonable accommodations for qualified individuals with disabilities or special needs in our working environment and job application procedures. We make all reasonable accommodations for persons with disabilities or who otherwise need support to thrive in the workplace. We are committed to continuously improving workplace accessibility. There is an option to request a discussion in the application process but if you have any questions before applying please write to us at recruitment@aiven.io.

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Position Title: Security Operations Engineer (Dublin)

Entity: Kroll Bond Rating Agency Europe Limited

Employment Type: Full-time

Location: Dublin, Ireland 

Summary/Overview:

KBRA is seeking a Security Operations Engineer to join our growing Information Security team. This role will be based in our Dublin office and will work closely with global security team members across the United States and Europe to monitor security events, investigate threats, and strengthen the organization’s overall security posture.

This is a hands-on operational security role focused on security monitoring, incident response, vulnerability management, and security tooling across KBRA’s cloud and enterprise environments.

About the Team:

KBRA integrates security into all areas of the business and technology which has created a strong security culture. The Security Operations team works closely with engineering, infrastructure, and business teams to identify and respond to security threats while continuously improving the organization’s security posture.

This role will collaborate with security team members across multiple regions and contribute to maintaining monitoring coverage and incident response capability across KBRA’s global environment.

About the Role:

As a Security Operations Engineer, you will play a key role in building and improving KBRA’s security detection and response capabilities across cloud and enterprise environments. This role focuses on engineering effective monitoring, developing detection logic, and streamlining investigation workflows to improve security visibility, reduce operational noise and support business operations.

You will design and enhance security monitoring across systems, applications, and cloud platforms, ensuring meaningful alerts are generated and security risks are quickly identified and addressed. Working closely with infrastructure and engineering teams, you will help strengthen KBRA’s security posture by improving controls, automating operational processes, and supporting incident response activities when security events occur. You will also partner with internal teams to resolve the impact of security controls (e.g., blocked access, email, or endpoint restrictions), ensuring security measures support, rather than disrupt, business operations.

About the Job:

• Design, implement, and improve security monitoring and detection capabilities across KBRA’s cloud and enterprise environments, with a focus on AWS and Azure control-plane activity and identity-based threats.
• Engineer automation and scripting solutions to streamline investigations, alert enrichment, and operational workflows within the security operations environment.
• Leverage automation and AI-assisted tools to improve research, threat analysis, and operational efficiency within the security program.
• Support internal users by resolving security control impacts, including investigating and remediating blocked activity (e.g., web proxy, email, endpoint controls) to restore business operations.
• Investigate security incidents and suspicious activity across cloud, endpoint, and network environments, partnering with infrastructure and engineering teams to determine root cause and implement durable fixes.
• Collaborate with infrastructure and cloud engineering teams to identify and remediate vulnerabilities, security misconfigurations, and architectural weaknesses.
• Enhance visibility across AWS and Azure environments, including monitoring identity activity, API usage, and cloud security posture signals.
• Support and improve vulnerability management processes, helping prioritize risk, validate exposures, and coordinate remediation with system owners.
• Integrate and optimize security technologies including SIEM, EDR, proxy, DLP, vulnerability management, and cloud-native monitoring platforms.
• Participate in incident response activities, helping coordinate investigations and response efforts across infrastructure, engineering, and security teams.
• Develop operational playbooks, detection documentation, and investigation procedures to improve repeatability and response speed.
• Contribute to security awareness initiatives, including phishing simulations and internal security education.
• Assist in developing and maintaining security standards, policies, and operational procedures.
• Participate in a shared on-call rotation supporting security monitoring and incident response.

You will be successful in this role if you have:

• Bachelor’s degree in a related field or equivalent practical experience
• 3+ years of experience in systems administration, network administration, security engineering, or security operations
• Hands-on experience with security technologies such as vulnerability management platforms, endpoint detection and response (EDR), SIEM platforms, or intrusion detection systems
• Understanding of system, network, and cloud security principles
• Familiarity with security frameworks such as MITRE ATT&CK, CIS Critical Security Controls, and the NIST Cybersecurity Framework
• Experience investigating and responding to security alerts and incidents in enterprise or cloud environments
• Strong communication and collaboration skills with the ability to work effectively with infrastructure and engineering teamsOur Tech Stack
• Familiarity with Generative AI tools such as ChatGPT for research, data insights, and general productivity is a plus

Our Tech Stack:

Our team works with many different technologies, and we understand that no one will have experience with all of them. Here is an incomplete list:

• Cloud Platforms: AWS, Azure
• Operating Systems: Windows, Linux, macOS
• Microsoft: Office 365, Active Directory
• Network Security: Intrusion Detection Systems, firewalls, proxies
• Endpoint Security: Antivirus, EDR, Data Loss Prevention
• Vulnerability Management: Tenable, Rapid7, Qualys
• SIEM Technologies: Azure Sentinel, Splunk, Elastic
• Security Operations: threat hunting, log analysis, detection engineering
• Infrastructure/Configuration as Code: Terraform, Ansible
• Programming languages: .Net, NodeJS, PHP, Python
• AI & Developer Productivity Tools: ChatGPT, GitHub Copilot, and AI-assisted tooling

Benefits

• Flexible hybrid work schedule – Tuesdays, Wednesdays, Thursdays in the office
• Competitive benefits and paid time off
• Pension plan
• Educational and professional development financial assistance
• Employee referral bonus program

About Us

KBRA (Kroll Bond Rating Agency, LLC) is a full-service credit rating agency registered with the U.S. Securities and Exchange Commission as an NRSRO. Kroll Bond Rating Agency Europe Limited is registered as a CRA with the European Securities and Markets Authority. Kroll Bond Rating Agency UK Limited is registered as a CRA with the UK Financial Conduct Authority pursuant to the Temporary Registration Regime. In addition, KBRA is designated as a designated rating organization by the Ontario Securities Commission for issuers of asset-backed securities to file a short form prospectus or shelf prospectus. KBRA is also recognized by the National Association of Insurance Commissioners as a Credit Rating Provider. Kroll Bond Rating Agency Europe is located at 2nd Floor, One George's Quay Plaza, George's Quay, Dublin 2 D02 E440.

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Position Title: Senior IT Support Specialist (Dublin)

Entity: Kroll Bond Rating Agency Europe Limited

Employment Type: Full-time

Location: Dublin, Ireland 

Summary/Overview:

KBRA is seeking a Senior IT Support Specialist to join its growing technology team. This role will be in our Dublin, Ireland office. Occasional travel to current and future EU/UK-based locations may be required. This is a hybrid role which will require 3 core days in the office (Tuesdays through Thursdays) with the other 2 days as a remote work option. Upon emergencies, expectations to report to the office in-person may be required on non-core days. Rare weekend work may be required.

About the Job:

You will be our senior on-site support technician responsible for the day-to-day support for our Dublin & London offices (50+ employees in each location and growing). You will assist with onboarding/offboarding employees, video conference setups, and troubleshooting system/network/infrastructure issues when needed. You will act as first level support for KBRA EU/UK, whether our users are remote or on-site. A focus on remote support for our US-based employees is required (500+ employees).  You will maintain our internal IT Support ticket queue along with the rest of the team and be responsible for immediately escalating issues to their appropriate team(s) when required. You will also be willing to assist EU/UK employees during emergency situations, which may be outside of typical work hours when required and available.

You will be successful in this role if you have:

You can work in a fast-paced and dynamic environment with minimal supervision. Excellent interpersonal and communication skills. Detail oriented, project management focused. Strong problem solving, analytical, communication skills and have working experience and familiarity with the following processes, technologies & qualifications:

• 5+ years of experience working in IT support in a corporate environment required
• Computer Science degree/work experience or similar required
• Ability to configure/setup workstations/desks, participate in office moves/relocations required
• Windows 11/Office 365 installation & troubleshooting experience required
• Active Directory experience and understanding of Group Policy, DNS, DHCP required
• Strong understanding of basic networking/system troubleshooting required
• Strong understanding and experience with ticketing systems/escalation protocols required
• MDM/VPN experience required
• Vendor/Project Management experience required
• Familiarity with security applications/processes preferred
• Familiarity with Generative AI tools such as ChatGPT for research, data insights, and general productivity is a plus

Benefits

• Competitive benefits and paid time off
• Pension plan
• Educational and professional development financial assistance
• Employee referral bonus program

About Us

KBRA (Kroll Bond Rating Agency, LLC) is a full-service credit rating agency registered with the U.S. Securities and Exchange Commission as an NRSRO. Kroll Bond Rating Agency Europe Limited is registered as a CRA with the European Securities and Markets Authority. Kroll Bond Rating Agency UK Limited is registered as a CRA with the UK Financial Conduct Authority pursuant to the Temporary Registration Regime. In addition, KBRA is designated as a designated rating organization by the Ontario Securities Commission for issuers of asset-backed securities to file a short form prospectus or shelf prospectus. KBRA is also recognized by the National Association of Insurance Commissioners as a Credit Rating Provider. Kroll Bond Rating Agency Europe is located at 2nd Floor, One George's Quay Plaza, George's Quay, Dublin 2 D02 E440.

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AI Solutions & Pre-sales Director (Perm, Ireland, Remote)

This is a permanent full time remote opportunity for those based in Ireland.

About Nearform
Nearform is an independent team of data & AI experts, engineers, and designers who build intelligent digital solutions and capability at pace. We create AI-enabled solutions that enhance digital experiences, empower developers, and deliver measurable results. In these ways, we partner with ambitious enterprises to deliver enduring impact.

Our deep expertise in solving the world’s most complex digital problems, along with our collaborative, people-first approach, enables enterprises to build breakthrough products and modernise legacy systems by unleashing the power of AI.

Today, our team of 500 experts in 20+ countries is trusted by leading enterprises including Lululemon, Puma, Sun Life, Starbucks, Travelex, Virgin Media 02, and Walmart. 

About the AI Solutions & Pre-sales Director role

As a Solutions Director at Nearform, you’ll be responsible for crafting and positioning solutions that help enterprise clients unlock value through applied AI. We’re looking for a strategic, entrepreneurial leader who thrives at the intersection of business, technology, and AI innovation. 

• Strategic Partnering — Collaborate with Sales, Marketing and Delivery teams to develop and grow client partnerships through AI innovation
• Client Insight — Act as a subject matter expert on AI, cloud and data technologies, identifying client challenges and defining highly tailored solutions that deliver measurable business impact.
• Pre-sales Leadership — Lead discovery and pre-sales engagements, crafting proposals, RFP responses, and pitches that clearly communicate our AI and technology capabilities. 
• Develop proof-of-concepts and reference architectures that showcase how Nearform can deliver incredible results
• Solution Design — Translate client objectives into actionable solution roadmaps, working closely with experts in data, AI, design, and engineering.
• Delivery Alignment — Support early-stage project delivery to ensure a seamless transition from pre-sales to execution.
• Storytelling & Advocacy — Collaborate across teams to create case studies and success stories that showcase the transformative power of our AI solutions.
• Practice Growth — Help shape and expand our AI practice by driving innovation, refining our approach, and sharing best practices across teams.
•  

What we are looking for in this person:

• 12+ years of experience in software engineering and technical leadership, ideally in consulting, pre-sales, or account development within technology or digital services.
• Hands-on experience with solution architecture, software architecture, cloud platforms, and AI native software engineering practices.
• Can conduct effective workshops, exploring potential use cases, explaining trade-offs in solutions & aligning stakeholders on what is the optimal solution
• Possess working proficiency in at least one programming language (e.g. Python, JavaScript)
• Experience with Generative AI technologies, including hands-on work using foundation models to create efficiencies in real-world applications using techniques such as RAG, agents, and building evaluation suites to ensure efficacy
• Strong understanding of AI, data pipelines, and cloud ecosystems (AWS, GCP or Azure).
• Ability to explain complex concepts to less or non-technical audiences
• Demonstrated success in engaging at executive (VP/C-level) within enterprise clients.
• Experience leading pre-sales, discovery, and solution design discussions.
• Track record of shaping and landing deals with sales teams
• Excellent written, verbal, and presentation skills—able to clearly articulate outcome-based business value.
• Ability to collaborate across Sales, Marketing, Delivery, and Finance to craft tailored proposals and solutions.

Benefits & Perks

• Annual Company Bonus - We all help Nearform to hit company goals so we all receive a share of the profits on an annual basis in line with company performance.
• Work Remotely and Flexibly - We have a genuine dedication to work/life balance. Our flexible working culture allows you to work around what matters - school run, no problem!
• Paid Time Off Package - We offer an annual leave of 25 days plus public holidays. We also offer sick leave, marriage leave and many more.
• Remote Working Allowance - Every 2 years, you will have a budget of up to €1250 (equivalent in GBP) to help you set up a comfortable and productive workspace in addition to your essential equipment provided by Nearform when you join.
• Training and Development Allowance - We understand the importance of continuously learning so we offer an allowance of up to €1000 (equivalent in GBP) you can use to upskill yourself.
• Healthcare - It’s important to always take care of your health, so we offer additional private healthcare here at Nearform. If you wish to learn more about the plan offered feel free to reach out to our team.
• Pension & Insurances - We offer a pension match of up to 5% and Income Protection and Death in Service for peace of mind.

Ready to Join Us?

If you're passionate about building high-quality applications, solving complex challenges, and driving innovation in enterprise development, we’d love to hear from you.

Apply now via our careers page at Nearform and be part of a team that values technical excellence, collaboration, and continuous learning.

Nearform is committed to shaping a better world in all that we do. Our global team is built based on respect, inclusivity, diversity and excellence. 

If you require any adjustments to the interview process as part of your application, please let someone from our Talent Team know so they can help.  

Position: Corporate Credit Assessment - Director / Senior Director

Entity: Kroll Bond Rating Agency Europe Limited

Employment Type: Full-time

Location: Dublin, Ireland

Summary/Overview:

KBRA (Kroll Bond Rating Agency, LLC) is seeking a Director/Senior Director in the Corporate Credit Assessments Group in the Dublin office. The candidate must have a strong accounting, corporate finance and high yield credit analysis background to assume a management role a growing group, including, but not limited to, serving as a senior credit analyst, managing junior credit analysts and contributing to the work process behind credit estimates and credit assessments. The candidate will also focus on conducting and reviewing credit assessments of private companies based on financial statements, creditor agreements and Investment Committee Memos. Solid prior experience at analyzing creditor agreements and an interest in writing and presenting research are key job requirements.

The Director/Senior Director will work in a highly collaborative team that liaises with internal and external stakeholders in order to produce high quality and timely corporate credit opinions. The Senior Director will also help conduct credit research on a variety of industrial and service sectors along with developing industry/sector expertise, including key rating factors and credit metrics. Further, the candidate will also have direct involvement in KBRA’s corporate credit assessment process with significant interaction to senior management and executives at leading financial institutions. 

Job Responsibilities:

• Analyze financial statements and creditor agreements to identify key strengths and weaknesses and use findings to inform credit assessments.
• Provide and review credit assessments on corporates based on an analysis of their financial statements. Write rationale to defend assessments and present analysis to internal and external stakeholders.
• Assist senior team members with key initiatives in areas including methodology development and research.    
• Collaborate on writing and publishing timely research about corporate credit trends, markets, and any other topics relevant to KBRA clients. Analysts are encouraged to bring ideas to their managers on an ongoing basis. You may see your work published on the KBRA website!
• Work in partnership with professionals in other KBRA sectors daily to meet client deadlines and deliver the best-in-class work for which KBRA has been recognized.
• Develop a deep understanding of variables that impact corporate credit and credit risk. Gain experience and understanding in how market fluctuations directly impact a company’s bottom line and risk profile.

You will be successful in this role if you have:

• Bachelor’s degree in any subject that prepared you to be a thoughtful qualitative and quantitative analyst and a strong writer. Master’s degree is preferred, including postgraduate professional certifications, such as the Chartered Financial Analyst (CFA) designations.
• Minimum of (10) or more years in an investment research or similar financial analyst roles within a bank or other financial institution and prior fundamental credit training (including financial statement analysis). Research experience is a plus.
• Experience with corporate financial statements including 10-Ks, 10-Qs.
• Keen interest in writing research.
• Have the ability to conduct due-diligence and interact with clients as part of the assessment process.
• Possess a solid understanding of capital markets and relevant experience in credit, fixed income research or capital markets. Direct and relevant experience in the private credit industry is preferred.
• Strong communication skills (verbal and written) and proven ability to work both independently and as a team.
• Prior managerial experience, with an emphasis on growing and developing the analytical skills of junior analysts
• Experience with Microsoft Office Excel, Microsoft Word and Power Point.
• Familiarity with Generative AI tools such as ChatGPT for research, data insights, and general productivity is a plus.

KBRA Benefits

• A flexible hybrid work schedule – Tuesdays, Wednesdays, Thursdays in the office
• Competitive benefits and paid time off
• Pension plan
• Educational and professional development financial assistance
• Employee referral bonus program

About Us:

KBRA (Kroll Bond Rating Agency, LLC) is a full-service credit rating agency registered with the U.S. Securities and Exchange Commission as an NRSRO. Kroll Bond Rating Agency Europe Limited is registered as a CRA with the European Securities and Markets Authority. Kroll Bond Rating Agency UK Limited is registered as a CRA with the UK Financial Conduct Authority pursuant to the Temporary Registration Regime. In addition, KBRA is designated as a designated rating organization by the Ontario Securities Commission for issuers of asset-backed securities to file a short form prospectus or shelf prospectus. KBRA is also recognized by the National Association of Insurance Commissioners as a Credit Rating Provider. Kroll Bond Rating Agency Europe is located at One George's Quay Plaza, Dublin 2, Ireland.

More Info
KBRA encourages applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, and veteran status or any other basis prohibited by federal, state or local law.

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Position Title: Ratings Legal Attorney: Project Finance and Private Credit - Associate Director (Dublin)

Entity: Kroll Bond Rating Agency Europe Limited

Employment Type: Full-time

Location: Dublin, Ireland 

Summary/Overview:

Kroll Bond Rating Agency Europe Limited (KBRA) is a global credit rating agency with a mission to set new standards of excellence, integrity and transparency and to become the trusted alternative in credit ratings.  The market leader in private credit, KBRA is now inviting applications from motivated, self-starting project, infrastructure or structured finance lawyers to join its growing European business and work on project finance and private credit transactions across Europe, the UK and the US.  The position will be based in our Dublin office. 

About the Team: 

Unique among rating agencies, the lawyers in KBRA’s Ratings Legal team work alongside ratings analysts to identify, evaluate, and articulate key legal and credit features and risks in transaction structures. As integral members of the credit ratings groups they support, they contribute to research reports and methodology development and engage in investor outreach. Ultimately, the lawyers in Ratings Legal serve as an important safeguard for ensuring the quality, accuracy, timeliness and consistency of KBRA’s ratings. 

About the Job:

You will play an important role in the rating process, working across a wide range of project finance, infrastructure and private credit transactions and assessing and articulating the credit impact of deal structure, documentation and other legal considerations.  Key responsibilities will include:

• Reviewing financing documents and relevant asset/investment-level documents
• Identifying the potential credit impact of legal issues, transaction structures, and transaction documentation
• Coordinating with rating analysts on relevant legal issues
• Participating in rating committees
• Supporting the analytical team with the preparation of KBRA’s market-leading ratings and research reports

You will be successful in this role if you are a qualified solicitor or barrister and have:

• 3+ years’ post-qualification experience in project finance, infrastructure finance, or structured finance
• Ability to take initiative and work independently, as well as to collaborate effectively with others
• Excellent communication skills
• Excellent research, analytical and organizational skills
• Ability to work on multiple transactions simultaneously while meeting deadlines and maintaining standards
• Familiarity with Generative AI tools such as ChatGPT for research, data insights, and general productivity is a plus.

Benefits

• A flexible hybrid work schedule – Tuesdays, Wednesdays, Thursdays in the office
• Competitive benefits and paid time off
• Pension plan
• Educational and professional development financial assistance
• Employee referral bonus program

About Us

KBRA (Kroll Bond Rating Agency, LLC) is a full-service credit rating agency registered with the U.S. Securities and Exchange Commission as an NRSRO. Kroll Bond Rating Agency Europe Limited is registered as a CRA with the European Securities and Markets Authority. Kroll Bond Rating Agency UK Limited is registered as a CRA with the UK Financial Conduct Authority pursuant to the Temporary Registration Regime. In addition, KBRA is designated as a designated rating organization by the Ontario Securities Commission for issuers of asset-backed securities to file a short form prospectus or shelf prospectus. KBRA is also recognized by the National Association of Insurance Commissioners as a Credit Rating Provider. Kroll Bond Rating Agency Europe is located at 2nd Floor, One George's Quay Plaza, George's Quay, Dublin 2 D02 E440.

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Position Title:  Funds Ratings - Director (Dublin)

Entity: Kroll Bond Rating Agency Europe Limited

Employment Type: Full-time

Location: Dublin, Ireland 

Summary/Overview:

KBRA Europe Limited is seeking a Director to join our growing Funds Ratings team in the Dublin office.  The Funds team assigns and monitors credit ratings on various debt instruments issued by funds, and other fund vehicles. KBRA evaluates financing instruments that support fund operations, enhance liquidity, and optimize capital structures. These include subscription credit lines, which provide liquidity by bridging capital calls; NAV-based loans and credit facilities, which offer leverage against a fund’s portfolio assets; and feeder fund rated notes, which facilitate investment through debt instruments. KBRA’s growing ratings portfolio encompasses funds which leverage a variety of investment strategies including fixed income securities, private equity, private credit, direct lending, real estate, infrastructure and asset based financing.  A strong candidate will have extensive experience and interest in fund investment and credit strategies and how funds operate, deploy capital, and generate cash flows.

About the Job:

• Lead new issuance rating process, including evaluating key factors including an issuance’s capital structure, legal protection, collateral quality, cash flow dynamics and the manager’s experience and track record.
• Interact with issuers, conducting due diligence meetings with issuers and managers to assess their investment process, experience, risk management skills, and overall ability to execute strategies. 
• Prepare rating memos and new issuance report, and making recommendations to the rating committees.
• Lead ongoing monitoring and surveillance process and keep abreast of developments on the outstanding issuances and ratings.             
• Develop and maintain complex spreadsheets and databases.
• Collaborate with KBRA experts in other sectors such as project finance, corporate finance, financial institutions, and structured finance to develop approaches to evaluating complex multi-assets strategies.
• Supervise and mentor junior team members to leverage their contributions while supporting their development of analytical and professional skills.
• Lead or assist with the development of analytical tools to standardize rating approaches and streamline new issuance and surveillance processes.
• Represent KBRA at industry conferences, panels, and investor meetings, engaging with market participants to share insights on fund ratings and credit trends.
• Assist with in-depth credit research and publications on new development, trends or topical subjects related to funds. 

You will be successful in this role if you have:

• Bachelor’s degree in Finance, Business, or Math related fields or any subject that results in strong analytical skills.
• Eight (8) or more years of work experience in fund finance, investing, or structured finance.
• Experience with investment strategies in private equity, private credit, real estate, infrastructure, and asset-based lending facilities.
• Understanding of subscription lines, NAV financing, hybrid facilities, rated feeders, or other fund finance products.
• Experience reviewing legal documents and strong understanding of liability structures, LTV/advance rates, payment priorities, and structural protections.
• Advanced Proficiency in Excel is required to build and analyze excel based financial models to assess asset cash flow projections, and debt repayment under stress scenarios
• Ability to assess creditworthiness of funds, assets, and counterparties; understanding how this applies to rating methodologies is a plus.
• Strong verbal and written communication skills to prepare clear, concise, and well-reasoned credit memos and reports and present them to committees in an efficient manner.
• Strong interpersonal skills to work as an integral part of a highly collaborative team and across disciplines in a challenging and dynamic environment and effectively manage internal and external relationships.
• CFA or interest in obtaining CFA a plus 
• Ability to manage time and resources in fast-growing company.
• Familiarity with Generative AI tools such as ChatGPT for research, data insights, and general productivity is a plus.

Benefits

• A flexible hybrid work schedule – Tuesdays, Wednesdays, Thursdays in the office
• Competitive benefits and paid time off
• Pension plan
• Educational and professional development financial assistance
• Employee referral bonus program

About Us

KBRA (Kroll Bond Rating Agency, LLC) is a full-service credit rating agency registered with the U.S. Securities and Exchange Commission as an NRSRO. Kroll Bond Rating Agency Europe Limited is registered as a CRA with the European Securities and Markets Authority. Kroll Bond Rating Agency UK Limited is registered as a CRA with the UK Financial Conduct Authority pursuant to the Temporary Registration Regime. In addition, KBRA is designated as a designated rating organization by the Ontario Securities Commission for issuers of asset-backed securities to file a short form prospectus or shelf prospectus. KBRA is also recognized by the National Association of Insurance Commissioners as a Credit Rating Provider. Kroll Bond Rating Agency Europe is located at One George's Quay Plaza, Dublin 2, Ireland.

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