Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Because our technology is purpose-built for restaurants, by restaurant people - and increasingly shaped by AI in both what we build and how we build - restaurants can trust that we'll deliver on their needs for today while investing in the experiences that will power their restaurant of the future.

An AI pod is Toast's AI-native engineering team, a focused pod of specialists who tackle complex, high-impact problems across Toast's product and platform landscape using AI-first approaches.

As Senior Principal Software Engineer and Senior Architect, you will be one of the most senior technologists at Toast, setting the technical vision and architectural direction for the pod while remaining hands-on in its most ambitious work. You'll define how AI-native engineering is done at Toast and spread those patterns across the organization.

A day in the life (Responsibilities)

• Develop and drive the architectural vision for AI Pod, establishing patterns for AI-native development that scale across Toast engineering
• Be an active participant and authoritative technical voice in cross-organizational strategy and architecture discussions
• Lead the pod's most complex, high-impact initiatives from design through production — staying hands-on throughout
• Evolve agentic development practices within the pod and champion their adoption across Toast
• Work closely with other Senior Principal Engineers and technical leaders across Toast to advance the overall architecture
• Mentor and develop technical leadership within the pod and across teams
• Partner with engineering leadership and product to translate strategic goals into executable technical plans

What you'll need to thrive (Requirements)

• 12+ years of experience designing and building highly scalable, mission-critical distributed software systems
• 10+ years of experience building and operating SaaS products, ideally AWS-hosted
• Demonstrated ability to drive architectural vision for a company, line of business, or highly scalable platform
• Deep experience building, deploying, and operating LLM-powered agents and AI-native systems
• 1+ years of hands-on experience using the latest AI coding agents with a strong desire to go all-in on agentic development practices
• Experience with MCP (Model Context Protocol), tool use patterns, or similar agentic integration frameworks
• Ability to move fluidly between whiteboard architecture and understanding the ebb and flow of code under load
• Ability and desire to communicate and influence at the executive level

What will make you stand out

• Experience managing or leading a small engineering team (2-4 engineers)
• Familiarity with A2A (Agent-to-Agent) protocols and multi-agent orchestration patterns
• Experience with machine learning concepts, model evaluation, or ML infrastructure
• Familiarity with observability tooling for AI/LLM systems (e.g., Langfuse, DataDog)

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Because our technology is purpose-built for restaurants, by restaurant people - and increasingly shaped by AI in both what we build and how we build - restaurants can trust that we'll deliver on their needs for today while investing in the experiences that will power their restaurant of the future.

AI Foundations is Toast's internal platform team for AI. We build the infrastructure, governance, and developer tooling that makes AI a reliable, scalable force multiplier across the entire product development lifecycle. Our products include the LLM Proxy, AI Key Management, Observability pipelines, the Claude Plugin Marketplace, and autonomous agents that participate directly in the software development lifecycle.

As a Senior Software Engineer on this team, you'll be hands-on building full-stack across the systems other Toast engineers depend on every day: the LLM proxy, agentic workflows, and the plugin marketplace that brings AI-native development practices to teams across the company.

A day in the life (Responsibilities)

• Design, build, and ship features across AI platform infrastructure, including the LLM proxy, AI key management, and observability pipelines
• Develop and extend autonomous agents that participate in the SDLC, such as the AI Review GitHub App and Developer Platform MCP integrations
• Build on and contribute to the internal plugin marketplace, developing plugins that encode Toast's architectural standards and quality practices into AI assistant behavior
• Implement MCP (Model Context Protocol) services and service templates that make it faster and easier for teams across Toast to build AI-powered workflows
• Contribute full-stack across backend services and frontend or developer-facing interfaces as needed
• Write high-quality, well-tested code and participate in design and code reviews
• Partner closely with product management to shape feature requirements, contribute to roadmap discussions, and translate product vision into reliable technical solutions

What you'll need to thrive (Requirements)

• 5+ years of experience designing and implementing scalable software systems, with a full-stack background spanning backend services and frontend or developer-facing interfaces
• Demonstrated experience building, deploying, or operating LLM-powered agents or AI-assisted developer tooling
• Familiarity with AI coding assistants (e.g., Claude Code, Cursor, GitHub Copilot) and an interest in extending them through custom plugins, skills, or hooks
• Experience with MCP (Model Context Protocol), tool use patterns, or agentic frameworks
• Working knowledge of prompt engineering and how LLM behavior responds to context and instructions
• Strong foundation in modern backend (Java, Kotlin, or similar) and frontend (TypeScript, React, or similar) technologies
• Experience with distributed systems, REST APIs, and cloud-native infrastructure
• Strong customer empathy and a drive to make developers' lives better through reliable, well-designed platform solutions

What will make you stand out

• Familiarity with A2A (Agent-to-Agent) protocols and multi-agent orchestration patterns
• Experience with machine learning concepts, model evaluation, or ML infrastructure
• Experience building developer experience platforms, internal tooling, or API gateways
• Familiarity with observability tooling for AI/LLM systems (e.g., Langfuse, DataDog)

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Because our technology is purpose-built for restaurants, by restaurant people - and increasingly shaped by AI in both what we build and how we build - restaurants can trust that we'll deliver on their needs for today while investing in the experiences that will power their restaurant of the future.

AI Foundations is Toast's internal platform team for AI. We build the infrastructure, governance, and developer tooling that makes AI a reliable, scalable force multiplier across the entire product development lifecycle. Our products include the LLM Proxy, AI Key Management, Observability pipelines, the Claude Plugin Marketplace, and autonomous agents that participate directly in the software development lifecycle.

As a Principal Software Engineer, you'll set the technical direction for how we design, build, and evolve these systems, working full-stack across the agentic workflows that employees across Toast depend on every day. This role is for someone who can drive architecture, raise the engineering bar across the team, and stay hands-on building.

A day in the life (Responsibilities)

• Define and drive the technical architecture for AI Foundations platform, spanning backend services, frontend tooling, and third party integrations
• Lead full-stack design and delivery across the LLM proxy, AI key management, observability pipelines, and internal plugin marketplace
• Architect and deliver autonomous agents and MCP services that participate in the software development lifecycle
• Set and uphold engineering standards across the team: code quality, system design, testing, and operational practices
• Mentor and technically lead engineers across all levels through design reviews, code reviews, and pairing
• Partner with product and platform leadership to shape the AI Foundations roadmap and translate strategy into executable technical plans
• Collaborate closely with designers and product teams to translate UX concepts into polished, production-ready frontend experiences
• Serve as a key technical voice in cross-team discussions, representing AI Foundations in architecture decisions across Toast engineering

What you'll need to thrive (Requirements)

• 10+ years of experience designing and delivering scalable software systems, with a strong full-stack background spanning backend services and frontend or developer-facing interfaces
• Demonstrated experience leading technical architecture for a platform, product, or engineering team
• Proven ability to mentor engineers and raise the technical bar of a team through standards, reviews, and hands-on guidance
• Experience building, deploying, or operating LLM-powered agents or AI platform infrastructure
• Familiarity with AI coding assistants (e.g., Claude Code, Cursor, GitHub Copilot) and experience extending them through custom plugins, skills, or hooks
• Experience with MCP, tool use patterns, or agentic frameworks
• Strong foundation in modern backend (Java, Kotlin, or similar) and frontend (TypeScript, React, or similar) technologies, with demonstrated experience building user-facing product interfaces
• Comfort with a rapidly changing technical landscape and a bias towards action over analysis paralysis

What will make you stand out

• Familiarity with A2A (Agent-to-Agent) protocols and multi-agent orchestration patterns
• Experience with machine learning concepts, model evaluation, or ML infrastructure
• Experience building developer experience platforms or internal tooling
• Familiarity with observability tooling for AI/LLM systems (e.g., Langfuse, DataDog)

**This role requires a minimum of two days per week in our Dublin office**

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

Because our technology is purpose-built for restaurants, by restaurant people - and increasingly shaped by AI in both what we build and how we build - restaurants can trust that we'll deliver on their needs for today while investing in the experiences that will power their restaurant of the future.

An AI pod is Toast's AI-native engineering team, a focused pod of specialists who tackle complex, high-impact problems across Toast's product and platform landscape using AI-first approaches.

As a Principal Software Engineer, you'll work full-stack across ambitious, cross-cutting initiatives, bringing deep technical expertise and architectural judgment to some of the hardest problems at Toast.

A day in the life (Responsibilities)

• Lead full-stack design and delivery of AI-native solutions that address complex, cross-functional problems across Toast
• Drive technical architecture for pod initiatives, from backend services and APIs to frontend and developer-facing interfaces
• Build and integrate LLM-powered agents, tools, and workflows that bring AI capabilities directly into product and platform contexts
• Set and uphold engineering standards within the pod: code quality, system design, testing, and operational practices
• Mentor engineers through design reviews, code reviews, and pairing
• Partner with stakeholders across Toast engineering to define problem scope, align on approach, and deliver outcomes
• Serve as a technical voice in cross-team architecture discussions, connecting pod work to broader Toast engineering patterns

What you'll need to thrive (Requirements)

• 10+ years of experience designing and delivering scalable software systems, with a strong full-stack background spanning backend services and frontend or developer-facing interfaces
• Demonstrated experience leading technical architecture for a platform, product, or engineering team
• Experience building, deploying, or operating LLM-powered agents or AI platform infrastructure
• Familiarity with AI coding assistants (e.g., Claude Code, Cursor, GitHub Copilot) and experience extending them through custom plugins, skills, or hooks
• Experience with MCP (Model Context Protocol), tool use patterns, or similar agentic integration frameworks
• Strong prompt engineering skills and intuition for how LLM behavior responds to context and instructions
• Strong foundation in modern backend (Java, Kotlin, or similar) and frontend (TypeScript, React, or similar) technologies
• A bias towards action and comfort operating in ambiguous, rapidly evolving problem spaces

What will help you stand out

• Familiarity with A2A (Agent-to-Agent) protocols and multi-agent orchestration patterns
• Experience with machine learning concepts, model evaluation, or ML infrastructure
• Experience building developer experience platforms or internal tooling
• Familiarity with observability tooling for AI/LLM systems (e.g., Langfuse, DataDog)

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

#LI-Hybrid
#BI-Hybrid

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

We’re looking for a Software Engineer II to join in building the Scheduling product as part of Toast’s Team Management Suite for restaurant employers. You’ll play an important role in the design, development, and delivery of scalable software solutions that enable restaurant owners to build an optimal labor plan that balances interests in profitability, employee’s desire for predictability and flexibility, and guest satisfaction.

A day in the life (Responsibilities):

• Flex your full-stack development muscles with challenging end-to-end tasks in a supportive, collaborative team environment
• Participate in designing, estimating, implementing, testing, and debugging end-to-end solutions
• Ship code that has a massive impact on the growth of Toast
• Learn and champion best practices for development, deployment, and quality life-cycles
• Actively contribute to product design and feature selection discussions
• Participate in code reviews to ensure technical implementations meet functional requirements

What you'll need to thrive (Requirements)

• Strong foundation in Java, Kotlin or other object-oriented language(s)
• Experience with modern web standards and technologies (e.g. React, TypeScript, REST, GraphQL)
• A proven track record of building partnerships across engineering, product, customer success, and other stakeholders.
• Experience maintaining a high bar for quality, and guiding teams to hold a high bar for the technical quality of their deliverables.
• Strong customer empathy and a drive to make their lives better through a thoughtful user experience, robust technical solutions, and continuous product improvement.
• Passionate about technology and learning new things
• Desire to make continuous improvements to teams and technology
• You are not afraid to tackle big problems and ask insightful questions.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

#LI-HYBRID
#BI-Hybrid

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

We’re looking for an engineer to help build and scale Toast’s labor cost and timekeeping platforms - systems that directly influence labor spend for more than 166,000 restaurant locations. You’ll work on highly visible, mission-critical infrastructure supporting millions of employees and operators across Toast restaurants.

In this role, you’ll gain hands-on experience with large-scale, data-intensive systems. We’ve processed over a billion of shift records and are in the midst of an exciting architecture modernization to support rapid growth and faster development. We are operating at true scale, pushing the limits of our databases. If you’re excited to lay the technical foundation for the next generation of labor cost management—and to help restaurant operators save real money—we’d love to hear from you.

A day in the life (Responsibilities)

• Help shape our next-generation timekeeping systems that operate at massive scale, processing tens of millions of shift events every week.
• Build, run, and improve core backend systems alongside a collaborative, supportive team.
• Be a part of the organization with a strong focus on engineering culture and full end-to-end ownership.
• Participate across the full development lifecycle—design, estimation, implementation, testing, debugging, and deployment—while learning and applying best practices for building and operating reliable systems at scale.
• Ship code that directly impacts Toast’s growth and the day-to-day operations of restaurant teams
• Partner with product and design to influence what we build and how we build it
• Participate in thoughtful code reviews, both giving and receiving feedback

What you'll need to thrive (Requirements)

• Experience with one or more object-oriented programming languages (such as Java, Kotlin, or similar).
• Willingness to monitor, troubleshoot, and improve system performance through logging and metrics
• Ability and motivation to learn quickly and apply knowledge to solve real problems
• A hunger to take on challenging projects and build systems that operate at massive scale.

Above all, we’re looking for a strong engineer with solid fundamentals.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

#LI-HYBRID
#BI-Hybrid

This hybrid role is based in Dublin, Ireland (Full relocation provided).

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

What is our Mission

Toast has established itself as the leading hospitality platform in the US, and we are now setting our sights on the global stage. As part of the International team, in our missions to expand globally,  we are building the core systems to launch Toast into new markets. You will join a high-impact, high-ownership engineering team solving complex technical challenges in a fast-paced environment. We are looking for leadership that balances technical excellence with a strong product mindset to drive continuous growth for both the team and our platform. 

A day in the life (Responsibilities)

• Lead complex projects within a cross-functional collaborative and supportive environment.
• Orchestrate our backend services to support internationalization working across software both in the restaurant and the cloud
• Design, build, deploy and maintain highly resilient and scalable systems critical to our customers’ success.
• Iterate on our technical approach to data management in support our international strategy 
• Mentor and provide technical guidance to team members, leading technical discussions and promoting best engineering practices.
• Work directly with pilot customers (sometimes in the restaurant!) to ensure successful delivery and operation
• Advocate for best coding practices, raising the bar for yourself, your team, and the company.
• Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.

What you'll need to thrive (Requirements)

• 8+ years of experience in delivering high quality, reliable services to production using Java, Kotlin or other object oriented language(s)
• Proven track record of architecting, supporting and debugging large distributed & multi threaded applications.
• Drive to work across our tech stack and support other engineers in resolving challenging problems
• Passionate about making users happy and seeing people use your product in the wild.
• Ability to embrace an agile mindset focused on delivering usable software.
• Experience with  fiscalisation, internationalization is a plus

Our Tech Stack

• A core of Java & Kotlin based backend services.
• React SPAs leveraging Tailwind, GraphQL and Storybook.
• Android app built in Java & Kotlin running in the restaurant.
• PostgresQL and Dynamodb as core persistence.
• Pulsar, Camel and RabbitMQ for message-based integrations.
• And many more technologies that help us build a top class platform.

**This is a hybrid role requiring in-office collaboration two days per week in our Dublin office.**

#LI-HYBRID

#BI-Hybrid

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

We’re looking for a Senior Software Engineer to help build and scale Toast’s labor cost and timekeeping platforms - systems that directly influence labor spend for more than 166,000 restaurant locations. You’ll work on highly visible, mission-critical infrastructure supporting millions of employees and operators across Toast restaurants.

In this role, you’ll gain hands-on experience with large-scale, data-intensive systems. We’ve processed over a billion shift records and are in the midst of an exciting architecture modernization to support rapid growth and faster development. We are operating at true scale, pushing the limits of our databases. If you’re excited to lay the technical foundation for the next generation of labor cost management—and to help restaurant operators save real money—we’d love to hear from you.

A day in the life (Responsibilities):

• Drive the evolution of our next-generation timekeeping platform, operating at significant scale and processing tens of millions of shift events each week
• Build, run, and improve core backend systems alongside a collaborative, supportive team.
• Take end-to-end ownership of systems, contributing to a strong engineering culture focused on quality, reliability, and long-term maintainability
• Lead work across the full development lifecycle—design, estimation, implementation, testing, debugging, and deployment—while learning and applying best practices for building and operating reliable systems at scale.
• Ship code that directly impacts Toast’s growth and the day-to-day operations of restaurant teams
• Partner with product and design to influence what we build and how we build it
• Contribute to and elevate team standards through thoughtful code reviews and technical discussions
• Mentor and provide technical guidance to other team members

What you'll need to thrive (Requirements)

• 5+ years of back-end experience with one or more object-oriented programming languages (such as Java, Kotlin, or similar).
• Experience owning and operating production systems.
• A track record of tackling ambiguous, high-impact challenges and delivering scalable solutions
• Ability and motivation to learn quickly and apply knowledge to solve real problems
• A hunger to take on challenging projects and build systems that operate at massive scale.

Above all, we’re looking for a strong engineer with solid fundamentals.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

#LI-HYBRID
#BI-Hybrid

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

Your mission is to drive architecture, technical strategy, and implementation of AI agents for Toast's Team area which is part of the Fintech line of business. You will be one of the most senior technologists in line of business. The Team area is a mission-critical space on which our restaurants rely to manage their staff and optimize their labor. Beyond being on the forefront of agent development, your scope will also include enablement and leadership for how software is developed at Toast through adoption of bleeding edge spec driven development and other paradigms. 

A day in the life (Responsibilities)

• Develop and drive an architectural vision to support the ambitious goals for agents and agent development
• Be an active participant and an authoritative technical voice in FinTech product strategy discussions
• Partner with the Team Management Director of Engineering and Sr. Director of Product to successfully deliver Team agent products from design to production
• Work closely with other Senior Principal Engineers to further the agent patterns and ecosystem across Toast as a whole
• Evolve an ever more efficient way of working through agents and spread it across Toast
• Work directly with the product manager for the Team Agent space, collaborating to drive vision
• Be hands on and actively participate in development on the Team Agent
• Mentor and develop technical leadership across Team, and Fintech

What you'll need to thrive (Requirements)

• 15+ years experience designing and building highly scalable, mission-critical distributed and fullstack software systems
• 10+ years experience building and operating SaaS products, ideally AWS hosted
• 1+ years experience using the latest in coding agents 
• A strong desire to lean all in on agentic development practices
• Passion for building autonomous agents
• Demonstrated ability to drive technical architecture for a company or highly scalable line of products
• A desire to work not only with technologists but also product owners and business leaders
• Ability and desire to draw big lines and boxes on a whiteboard paired with the ability to dig in and understand the ebb and flow of what the code is doing under load
• Ability and desire to communicate and influence at the executive level

What will help you stand out (Nonessential Skills/Nice to Haves)

• Experience designing agentic products
• Experience building systems that leverage LLMs and other ML models
• Experience with enterprise integration using Apache Camel
• Experience architecting event-driven distributed systems using Apache Pulsar
• Experience defining test, build and deploy strategies
• Solid understanding of workforce management
• Solid understanding of restaurant operations

#LI-HYBRID

#BI-Hybrid

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

The Team:

The Accounts & Identity team builds highly scalable java based services that safely connects PlayStation users with the social and entertainment experiences they love. Our services provide customers with always-available unified experiences to enrich the PlayStation ecosystem with simplicity, security, and reliability. Our mission is to provide the highest level of safety, performance and reliability for our customers.

What you'll be doing:

As part of our team, you'll develop distributed services, collaborate with product managers, architects, engineers, and operations team members to build highly robust solutions. Role responsibilities include:

• Design, develop, test, deploy, maintain, and improve software
• Provide solutions that are simple, maintainable, well abstracted, and with accurate test coverage
• Perform in-depth requirement analysis and design/code reviews with peers
• Manage individual project priorities, deadlines, and deliverables with your technical expertise
• Problem solve and triage issues including addressing operational incidents

What we're looking for:

• BS degree in computer science or equivalent with 3+ years of strong hands-on Java (ideally Reactive Java Programming) development experience for backend web services using Spring boot framework
• Experience developing services built for deployment into AWS EC2 or EKS using Docker
• Experience developing applications on Unix/Linux platforms
• Experience with servlet containers (e.g., Tomcat), JAXRS, Spring, and related technologies.
• Experience developing REST based web services also utilizing JSON and XML.
• Experience with GraphQL including the Apollo Client and GraphQL-compliant server stacks.
• Familiarity with data storage technologies such as Oracle, DynamoDB, and Cassandra
• Experience with agile development methodologies and familiarity with continuous integration and deployment processes.
• Experience with tools such as Datadog, Splunk, Jenkins, JIRA, Git etc.
• Demonstrated ability to deliver results and a proactive approach to overcoming obstacles.
• Outstanding verbal and written communication skills.
• Works well with others at all levels, and is effective at working with geographically remote and culturally diverse teams.
• Passion for quality with the ability to inspire, excite and motivate other team members.

• BS degree in computer science or equivalent with 3+ years of strong hands-on Java (ideally Reactive Java Programming) development experience for backend web services using Spring boot framework
• Must have - Experience developing front end applications using React Native, React Native for Web, React Web and Swift
• Must have - Experience with GraphQL including the Apollo Client and GraphQL-compliant server stacks.
• Must have - Experience developing Mobile/Computer Apps targeting iOS, Android and PC environments
• Experience developing services built for deployment into AWS EC2 or EKS using Docker
• Experience developing applications on Unix/Linux platforms
• Experience with servlet containers (e.g., Tomcat), JAXRS, Spring, Spring Boot and related technologies.
• Experience developing REST based web services also utilizing JSON and XML.
• Experience with agile development methodologies and familiarity with continuous integration and deployment processes.
• Experience with tools such as Datadog, Splunk, Jenkins, JIRA, Git etc.
• Demonstrated ability to deliver results and a proactive approach to overcoming obstacles.
• Outstanding verbal and written communication skills.
• Works well with others at all levels, and is effective at working with geographically remote and culturally diverse teams.
• Passion for quality with the ability to inspire, excite and motivate other team members.

POS-7094

Job Overview: We are seeking a Security Engineer with expertise in implementing and troubleshooting security tools to enhance and support our security infrastructure. This role focuses on evaluating, deploying, and maintaining a suite of security technologies that protect our organization’s assets. The ideal candidate will have extensive experience in security engineering, hands-on tool deployment, and troubleshooting complex issues within various security solutions.

Key Responsibilities:

• Security Tool Implementation: Lead the planning, deployment, and configuration of security tools, ensuring they meet organizational needs and integrate seamlessly with existing systems. Experience with SASE tools such as (Netskope/Zscaler), EDR tools such as (Crowdstrike/SentinelOne), Endpoint Privilege Management, Application Allowlisting, Email Security, SIEM Management and Detection Engineering 
• Troubleshooting and Support: Diagnose and resolve issues with security tools in real-time to maintain their effectiveness, reduce downtime, and ensure optimal performance.
• Tool Evaluation and Testing: Research, test, and recommend new security technologies based on the latest threat landscape and organizational needs. Lead proof-of-concept (POC) projects to assess potential new tools.
• System Integration: Work closely with IT and other teams to ensure security tools are effectively integrated with various systems, including cloud and on-premises environments.
• Automation and Optimization: Develop scripts and automation processes to improve the efficiency and reliability of security tools, minimizing repetitive tasks and reducing time-to-response.
• Documentation and Knowledge Sharing: Create and maintain detailed documentation of security tool configurations, troubleshooting procedures, and best practices to ensure consistent processes and knowledge transfer.
• Collaboration: Collaborate with other security teams, such as incident response and vulnerability management, to identify tool requirements, share insights, and improve overall security capabilities.
• Training and Mentorship: Act as a subject matter expert on security tools, providing training and guidance to junior team members and stakeholders.

Qualifications:

• Experience: 3+ years of experience in cybersecurity, with a focus on security engineering, tool deployment, and troubleshooting.
• Education: Bachelor’s degree in Computer Science, Information Security, or related field (or equivalent experience).
• Certifications: Relevant certifications, such as CISSP, GIAC, CEH, or vendor-specific certifications for security tools (e.g., CrowdStrike, Netskope, Tenable, or similar).
• Technical Skills:
• Strong hands-on experience with a variety of security tools, such as endpoint protection, SIEM, vulnerability management, EDR, DLP, and network security tools.
• Deep troubleshooting skills across both hardware and software security solutions.
• Familiarity with scripting languages (Python, PowerShell, Bash) for automation of tasks related to tool deployment and management.
• Understanding of network protocols, cloud environments, and security frameworks (MITRE ATT&CK, NIST, CIS).
• Experience with configuring and managing tools in cloud environments (AWS, Azure, or GCP).
• Soft Skills:
• Strong analytical and problem-solving abilities with attention to detail.
• Excellent communication skills to collaborate across teams and convey technical information effectively.
• Ability to work independently and manage multiple projects in a fast-paced environment.

This role can be office based, hybrid or remote (from anywhere within the UK or Ireland)

POS-7094

Job Overview: We are seeking a Security Engineer with expertise in implementing and troubleshooting security tools to enhance and support our security infrastructure. This role focuses on evaluating, deploying, and maintaining a suite of security technologies that protect our organization’s assets. The ideal candidate will have extensive experience in security engineering, hands-on tool deployment, and troubleshooting complex issues within various security solutions.

Key Responsibilities:

• Security Tool Implementation: Lead the planning, deployment, and configuration of security tools, ensuring they meet organizational needs and integrate seamlessly with existing systems. Experience with SASE tools such as (Netskope/Zscaler), EDR tools such as (Crowdstrike/SentinelOne), Endpoint Privilege Management, Application Allowlisting, Email Security, SIEM Management and Detection Engineering 
• Troubleshooting and Support: Diagnose and resolve issues with security tools in real-time to maintain their effectiveness, reduce downtime, and ensure optimal performance.
• Tool Evaluation and Testing: Research, test, and recommend new security technologies based on the latest threat landscape and organizational needs. Lead proof-of-concept (POC) projects to assess potential new tools.
• System Integration: Work closely with IT and other teams to ensure security tools are effectively integrated with various systems, including cloud and on-premises environments.
• Automation and Optimization: Develop scripts and automation processes to improve the efficiency and reliability of security tools, minimizing repetitive tasks and reducing time-to-response.
• Documentation and Knowledge Sharing: Create and maintain detailed documentation of security tool configurations, troubleshooting procedures, and best practices to ensure consistent processes and knowledge transfer.
• Collaboration: Collaborate with other security teams, such as incident response and vulnerability management, to identify tool requirements, share insights, and improve overall security capabilities.
• Training and Mentorship: Act as a subject matter expert on security tools, providing training and guidance to junior team members and stakeholders.

Qualifications:

• Experience: 3+ years of experience in cybersecurity, with a focus on security engineering, tool deployment, and troubleshooting.
• Education: Bachelor’s degree in Computer Science, Information Security, or related field (or equivalent experience).
• Certifications: Relevant certifications, such as CISSP, GIAC, CEH, or vendor-specific certifications for security tools (e.g., CrowdStrike, Netskope, Tenable, or similar).
• Technical Skills:
• Strong hands-on experience with a variety of security tools, such as endpoint protection, SIEM, vulnerability management, EDR, DLP, and network security tools.
• Deep troubleshooting skills across both hardware and software security solutions.
• Familiarity with scripting languages (Python, PowerShell, Bash) for automation of tasks related to tool deployment and management.
• Understanding of network protocols, cloud environments, and security frameworks (MITRE ATT&CK, NIST, CIS).
• Experience with configuring and managing tools in cloud environments (AWS, Azure, or GCP).
• Soft Skills:
• Strong analytical and problem-solving abilities with attention to detail.
• Excellent communication skills to collaborate across teams and convey technical information effectively.
• Ability to work independently and manage multiple projects in a fast-paced environment.

POS-7094

Job Overview: We are seeking a Security Engineer with expertise in implementing and troubleshooting security tools to enhance and support our security infrastructure. This role focuses on evaluating, deploying, and maintaining a suite of security technologies that protect our organization’s assets. The ideal candidate will have extensive experience in security engineering, hands-on tool deployment, and troubleshooting complex issues within various security solutions.

Key Responsibilities:

• Security Tool Implementation: Lead the planning, deployment, and configuration of security tools, ensuring they meet organizational needs and integrate seamlessly with existing systems. Experience with SASE tools such as (Netskope/Zscaler), EDR tools such as (Crowdstrike/SentinelOne), Endpoint Privilege Management, Application Allowlisting, Email Security, SIEM Management and Detection Engineering 
• Troubleshooting and Support: Diagnose and resolve issues with security tools in real-time to maintain their effectiveness, reduce downtime, and ensure optimal performance.
• Tool Evaluation and Testing: Research, test, and recommend new security technologies based on the latest threat landscape and organizational needs. Lead proof-of-concept (POC) projects to assess potential new tools.
• System Integration: Work closely with IT and other teams to ensure security tools are effectively integrated with various systems, including cloud and on-premises environments.
• Automation and Optimization: Develop scripts and automation processes to improve the efficiency and reliability of security tools, minimizing repetitive tasks and reducing time-to-response.
• Documentation and Knowledge Sharing: Create and maintain detailed documentation of security tool configurations, troubleshooting procedures, and best practices to ensure consistent processes and knowledge transfer.
• Collaboration: Collaborate with other security teams, such as incident response and vulnerability management, to identify tool requirements, share insights, and improve overall security capabilities.
• Training and Mentorship: Act as a subject matter expert on security tools, providing training and guidance to junior team members and stakeholders.

Qualifications:

• Experience: 3+ years of experience in cybersecurity, with a focus on security engineering, tool deployment, and troubleshooting.
• Education: Bachelor’s degree in Computer Science, Information Security, or related field (or equivalent experience).
• Certifications: Relevant certifications, such as CISSP, GIAC, CEH, or vendor-specific certifications for security tools (e.g., CrowdStrike, Netskope, Tenable, or similar).
• Technical Skills:
• Strong hands-on experience with a variety of security tools, such as endpoint protection, SIEM, vulnerability management, EDR, DLP, and network security tools.
• Deep troubleshooting skills across both hardware and software security solutions.
• Familiarity with scripting languages (Python, PowerShell, Bash) for automation of tasks related to tool deployment and management.
• Understanding of network protocols, cloud environments, and security frameworks (MITRE ATT&CK, NIST, CIS).
• Experience with configuring and managing tools in cloud environments (AWS, Azure, or GCP).
• Soft Skills:
• Strong analytical and problem-solving abilities with attention to detail.
• Excellent communication skills to collaborate across teams and convey technical information effectively.
• Ability to work independently and manage multiple projects in a fast-paced environment.

POS-7094

Job Overview: We are seeking a Security Engineer with expertise in implementing and troubleshooting security tools to enhance and support our security infrastructure. This role focuses on evaluating, deploying, and maintaining a suite of security technologies that protect our organization’s assets. The ideal candidate will have extensive experience in security engineering, hands-on tool deployment, and troubleshooting complex issues within various security solutions.

Key Responsibilities:

• Security Tool Implementation: Lead the planning, deployment, and configuration of security tools, ensuring they meet organizational needs and integrate seamlessly with existing systems. Experience with SASE tools such as (Netskope/Zscaler), EDR tools such as (Crowdstrike/SentinelOne), Endpoint Privilege Management, Application Allowlisting, Email Security, SIEM Management and Detection Engineering 
• Troubleshooting and Support: Diagnose and resolve issues with security tools in real-time to maintain their effectiveness, reduce downtime, and ensure optimal performance.
• Tool Evaluation and Testing: Research, test, and recommend new security technologies based on the latest threat landscape and organizational needs. Lead proof-of-concept (POC) projects to assess potential new tools.
• System Integration: Work closely with IT and other teams to ensure security tools are effectively integrated with various systems, including cloud and on-premises environments.
• Automation and Optimization: Develop scripts and automation processes to improve the efficiency and reliability of security tools, minimizing repetitive tasks and reducing time-to-response.
• Documentation and Knowledge Sharing: Create and maintain detailed documentation of security tool configurations, troubleshooting procedures, and best practices to ensure consistent processes and knowledge transfer.
• Collaboration: Collaborate with other security teams, such as incident response and vulnerability management, to identify tool requirements, share insights, and improve overall security capabilities.
• Training and Mentorship: Act as a subject matter expert on security tools, providing training and guidance to junior team members and stakeholders.

Qualifications:

• Experience: 3+ years of experience in cybersecurity, with a focus on security engineering, tool deployment, and troubleshooting.
• Education: Bachelor’s degree in Computer Science, Information Security, or related field (or equivalent experience).
• Certifications: Relevant certifications, such as CISSP, GIAC, CEH, or vendor-specific certifications for security tools (e.g., CrowdStrike, Netskope, Tenable, or similar).
• Technical Skills:
• Strong hands-on experience with a variety of security tools, such as endpoint protection, SIEM, vulnerability management, EDR, DLP, and network security tools.
• Deep troubleshooting skills across both hardware and software security solutions.
• Familiarity with scripting languages (Python, PowerShell, Bash) for automation of tasks related to tool deployment and management.
• Understanding of network protocols, cloud environments, and security frameworks (MITRE ATT&CK, NIST, CIS).
• Experience with configuring and managing tools in cloud environments (AWS, Azure, or GCP).
• Soft Skills:
• Strong analytical and problem-solving abilities with attention to detail.
• Excellent communication skills to collaborate across teams and convey technical information effectively.
• Ability to work independently and manage multiple projects in a fast-paced environment.

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

SEAR at Toast focuses on two things: actionable intelligence collection, analysis, and delivery to engineers, and hunting the adversaries who would damage and defraud Toast, its customers, and its partners. We bake security into every layer of our products, from the first sprinkle of an idea to the final serving of a fully-baked solution. Our team is tasked with searching out and degrading the operations of persistent, motivated attackers.

Like master chefs, we blend cutting-edge technology with strategic thinking, implementing bespoke and industry-standard solutions for intelligence processing at scale. By joining SEAR, you'll be part of the kitchen crew that keeps our customers' trust from going stale. You'll tackle complex challenges that have real-world impact, helping to serve up a safer, more secure digital experience for businesses that count on Toast every day. It's not just about pattern-matching  – it's about crafting a recipe for digital trust that keeps our customers coming back for more.

A day in the life (Responsibilities)Select, implement, design, and build services and tools to manage and deliver security intelligence across Toast platforms.

• Identify, triage, and provide remediation guidance for application vulnerabilities, with a specific focus on anti-abuse activities.
• Improve developer tooling and adoption to build a more robust SSDLC which integrates security and anti-abuse features.
• Practice a #OneTeam attitude to help other Toast teams make informed, security-conscious decisions when building new public-facing software.
• Assist incident response teams with application security expertise and tools, especially related to abuse and fraud.
• Build threat models on Toast applications and use cases.
• Guide in the design and maintenance of robust and resilient network and application architecture.
• Collaborate to improve information gathering and sharing across all Toast products.
• Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.

What you'll need to thrive (Requirements)

• 5+ years experience working in software development
• Minimum 5+ years of experience in application security and security engineering.
• Experience building and maintaining scaled Java web services in production.
• Experience developing script applications in Python for scheduling and backend data handling.
• Experience leveraging LLM AI features for software development and/or security operations.
• Strong understanding of cloud application architecture.
• Successful history of being a subject matter expert to guide colleagues toward better security outcomes, especially related to abuse, fraud and legal concerns.
• Previous security experience working with fintech applications and associated requirements.
• Strong understanding of privacy, security, and cryptography patterns and when to apply them, especially when handling customer information (such as PKIs, access management, data tokenization, and anonymization).

**This role requires two days per week in our Dublin office**

Nonessential Skills/Nice to Haves

• Offensive security training and certifications (e.g. OSCP, OSWE, OSEP)
• Edge Security solution like WAF, API Security
• Adversary Emulation proficiency (red/purple teaming)
• Cloud and container security technologies
• SSDLC tooling (e.g., SAST/DAST/SCA)
• Scaled data handling in RDBMS, streaming, and columnar stores
• Metrics and charting software proficiency
• Mobile apps/threats (iOS, Android), and their particular abuse vectors
• Knowledge in security of operating systems, networking and protocols
• Securing financial technologies and associated requirements

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

Role Overview:

The People Technology Integration Engineer, Workday is responsible for designing, building, and evolving integration and data solutions across SIE’s global Workday platform and broader HR technology ecosystem.

This role operates as an independent contributor within People Technology Services, owning the design and delivery of scalable, secure, and reliable system integrations. The role focuses on enabling seamless data movement, system connectivity, and interoperability across platforms, ensuring that integrations are maintainable, performant, and aligned with architectural standards.

Working within an Agile product delivery model, this role contributes to both the continuous evolution of integration capabilities and the stability of core data flows. The Integration Engineer partners closely with Platform Engineers, Product Managers, and Data teams to deliver cohesive, end-to-end technology solutions.

This role is suited for individuals with strong technical depth who are motivated to build and improve integration architecture and data pipelines within an enterprise environment.

What you'll be doing:

Integration Engineering & Solution Design

• Design, build, and implement scalable integration solutions across the Workday platform and connected systems, including:
• Workday Studio
• Core Connectors and EIBs
• API-based integrations (REST/SOAP)
• Define and apply integration design patterns that promote scalability, reusability, and maintainability
• Design secure and reliable data flows, including transformation logic, orchestration, and error handling
• Evaluate integration approaches and make informed design decisions, balancing business needs, system constraints, and long-term sustainability
• Own end-to-end delivery of integration solutions, including design, build, testing, and deployment readiness

Integration Architecture & Platform Connectivity

• Contribute to the design and evolution of integration architecture across the People Technology ecosystem
• Ensure consistent patterns for system connectivity, data exchange, and interface design
• Document integration designs, data flows, and technical architecture to support maintainability and governance
• Collaborate with multi-functional teams to enable seamless end-to-end system interactions

Data Engineering & Reporting Solutions

• Design and deliver data extracts, reporting solutions, and document generation capabilities (e.g., BIRT, Docs for Layouts) as part of the broader People data ecosystem
• Develop and maintain calculated fields and data structures to support integration and reporting use cases
• Ensure data accuracy, integrity, and consistency across integrations and downstream systems

Platform Reliability & Operations

• Maintain reliability of integration pipelines through proactive monitoring, issue diagnosis, and resolution
• Identify root causes of failures and implement structural improvements to enhance stability and performance
• Optimize integrations for performance, scalability, and fault tolerance
• Partner with team members to prioritize enhancements and manage competing demands

Delivery & Agile Execution

• Translate business and technical requirements into well-defined integration solutions
• Participate actively in Agile delivery, including sprint planning, backlog refinement, and retrospectives
• Own and deliver assigned workstreams within sprint cycles
• Execute and support testing activities (unit, integration, UAT), ensuring end-to-end data validation
• Collaborate with Platform Engineers and functional partners to deliver integrated, cross-domain solutions

Governance, Security & Quality

• Ensure all integration solutions meet data privacy, security, and audit requirements
• Implement secure data exchange practices, including encryption, authentication, and secure file transfer (e.g., SFTP)
• Follow established governance, release management, and change control practices
• Ensure integration solutions align with platform architecture and engineering standards
• Contribute to improving integration standards, documentation, and engineering practices

What we're looking for:

• 5+ years of hands-on experience with enterprise platforms, including design and delivery of Workday integrations
• Demonstrated experience building and deploying integrations using:
• Workday Studio
• Core Connectors and EIBs
• API-based integrations (REST/SOAP)
• Proven track record to design and troubleshoot integration solutions, including data transformation, interface logic, and failure handling
• Experience implementing secure data exchange mechanisms, including encryption and secure file transfer
• Hands-on experience developing Workday reports (Advanced, Matrix, Composite) and calculated fields
• Solid understanding of the Workday Core HCM data model and data flows across integrations and business processes
• Experience translating requirements into scalable technical solutions, including evaluating trade-offs between speed, complexity, and maintainability
• Experience working in Agile delivery environments, with ownership of defined workstreams or sub-projects
• Ability to clearly articulate personal contributions to delivered solutions, including specific integrations and technical components

Preferred Qualifications

• Experience with Workday Orchestrate
• Familiarity with Workday Security model
• Exposure to Workday functional domains (e.g., Absence, Compensation, Talent)
• Experience working within global enterprise environments across multiple regions
• Experience contributing to integration standards, architecture, or engineering practices

Profile

• Strong engineering approach with deep technical expertise in integrations and data movement
• Operates independently while aligning with architectural standards and team practices
• Meticulous with a focus on data integrity, system reliability, and scalability
• Practical and delivery-focused, balancing speed, quality, and long-term sustainability
• Effective communicator who can bridge technical and functional perspectives
• Comfortable working in an evolving environment, with a willingness to expand into new tools and technologies
• Demonstrates curiosity, continuous learning, and a proactive approach to improving both individual capability and team outcomes

Role Overview:

The Senior Workday Platform Engineer – Absence (P4) is responsible for owning the design, configuration, and continuous evolution of Workday Absence capabilities as part of SIE’s global People Technology platform.

This role serves as a senior technical leader within People Technology Services (PTS), with primary ownership of the Absence domain. The role is accountable for ensuring that absence-related solutions are scalable, precise, and aligned with global business requirements, while also contributing to broader Workday platform design and delivery.

The role works closely with Human Resources partners to translate policy, regulatory requirements, and business processes into scalable, system-driven solutions.

Operating within a globally consistent Agile delivery model, this role balances deep domain expertise with cross-platform contribution. The Senior Engineer partners with Product, Integration, Data, and Architecture colleagues to deliver cohesive, end-to-end solutions and to establish sustainable configuration patterns across the platform.

This role is suited for individuals who combine deep expertise in Workday Absence with strong systems thinking, technical leadership, and the ability to influence design decisions across a global platform.

What you'll be doing:

Domain Ownership & Platform Leadership (Absence)

• Own the Workday Absence domain globally, including configuration design, system behavior, and ongoing evolution
• Lead the design and implementation of complex absence solutions in partnership with Human Resources partners, ensuring alignment with policy, regulatory requirements, and operational realities, including:
• Absence plans, accrual calculations, and eligibility rules
• Leave of absence processes and event-driven workflows
• Country-specific and policy-driven configurations
• Partner directly with Human Resources to interpret policies, validate requirements, and ensure system configurations accurately reflect intended business outcomes
• Define and implement configuration design patterns that ensure scalability, reusability, and maintainability
• Act as the primary technical authority for absence-related design decisions, guiding trade-offs between business requirements, system constraints, and long-term sustainability
• Ensure alignment of absence configurations with global policies, regulatory requirements, and downstream dependencies (e.g., payroll)

Solution Design & Delivery Leadership

• Engage with Human Resources partners to clarify requirements, challenge assumptions, and guide toward scalable, platform-aligned solutions
• Lead end-to-end delivery of complex absence-related initiatives, including design, build, testing, and deployment readiness
• Translate complex business rules, policies, and regulatory requirements into structured, scalable system configurations
• Provide technical leadership across workstreams, ensuring consistency and quality of solutions delivered by the team
• Support and guide P3 analysts in solution design and configuration, ensuring alignment with platform standards

Platform Engineering & Cross-Domain Contribution

• Contribute to broader Workday platform design and configuration across additional domains (e.g., Core HCM, Compensation, Talent, Performance)
• Collaborate with Integration and Data specialists to ensure end-to-end solution integrity
• Participate in platform-level design discussions, influencing architecture, standards, and ways of working
• Ensure absence-related solutions integrate effectively with upstream and downstream systems

Data, Reporting & Downstream Integrity

• Design and supervise reporting solutions and calculated fields supporting absence and related processes
• Ensure absence data supports HR reporting, compliance, and downstream processes (e.g., payroll and analytics)
• Ensure data accuracy, integrity, and consistency across absence configurations and downstream consumers
• Validate and test complex scenarios, including edge cases across regions, policies, and lifecycle events

Platform Reliability & Continuous Improvement

• Ensure reliability and stability of absence-related processes through proactive issue identification and root cause resolution
• Identify systemic issues and drive structural improvements to platform design and configuration practices
• Lead initiatives to simplify, standardize, and improve absence-related configurations
• Contribute to evolving platform standards, governance models, and configuration frameworks

Governance, Compliance & Standards

• Ensure alignment to global PTS design standards, governance practices, and engineering principles
• Ensure absence configurations meet data privacy, security, and audit requirements
• Contribute to documentation standards, testing practices, and release management processes

What we're looking for:

• 8+ years of experience with enterprise platforms, including considerable hands-on experience with Workday
• Demonstrated expertise in designing and implementing Workday Absence solutions, including accruals, eligibility rules, and leave processes
• Ability to own and lead complex configuration domains, including defining design patterns and standards
• Strong understanding of absence-related business processes across multiple regions and regulatory contexts
• Demonstrated ability to translate sophisticated business rules and policies into scalable, maintainable system configurations
• Proven track record of fixing and resolvisophisticatedlex configuration issues, including calculation logic and system behavior
• Hands-on experience developing Workday reports and calculated fields used in production environments
• Experience working across multiple Workday domains and understanding cross-domain dependencies
• Ability to guide and mentor other analysts in solution design and delivery

Preferred Qualifications

• Familiarity with payroll processes and downstream integrations related to absence
• Experience with Workday Security configuration
• Exposure to integrations (e.g., EIB, Core Connectors)
• Experience contributing to platform architecture, standards, or governance frameworks
• Experience working in global, matrixed enterprise environments

Profile

• Deep domain knowledge of Workday Absence, with the ability to lead sophisticated, rules-based configuration design
• Strong systems thinker who understands cross-domain and downstream impacts
• Ability to navigate sophisticated or ambiguous HR requirements and translate them into precise system configurations
• Operates as a technical leader, inspiring others while remaining hands-on where needed
• High attention to detail, with a focus on precision, data integrity, and system reliability
• Practical and delivery focused, balancing complexity, accuracy, and sustainability
• Effective communicator who can translate between policy, business needs, and technical implementation
• Demonstrates strong ownership, accountability, and commitment to high-quality outcomes
• Comfortable engaging with Human Resources partners, with the ability to translate policy and business needs into structured system solutions
• Comfortable working in a global, evolving environment, with the ability to influence beyond immediate responsibilities

Role Overview:

The People Technology Platform Engineer, Workday is responsible for designing, building, and evolving SIE’s global Workday platform across core HR domains.

This role operates as an independent contributor within People Technology Services, owning the design, configuration architecture, and delivery of scalable Workday solutions. The role translates business needs into durable platform capabilities, ensuring solutions are reusable, maintainable, and aligned with long-term system design and governance standards.

Working within an Agile product delivery model, this role contributes to both the continuous evolution of the platform and the reliability of core services. The Platform Engineer partners closely with Product, Data, and Integration teams to deliver cohesive, end-to-end solutions across the People Technology ecosystem.

This role is suited for individuals who combine strong functional understanding with a systems approach, and who are motivated to build, improve, and scale enterprise platforms over time.

What you'll be doing:

Platform Engineering & Solution Design

• Design, configure, and implement scalable Workday platform solutions across core HR domains, including business process frameworks, organizational structures, eligibility rules, and calculated fields
• Define and apply configuration design patterns that promote reuse, scalability, and maintainability across the platform
• Translate business problems into well-structured system solutions, ensuring alignment with platform capabilities, governance standards, and long-term sustainability
• Evaluate solution options and make informed design decisions, balancing business needs, system constraints, and operational considerations
• Own end-to-end delivery of platform changes, including design, build, testing, and deployment readiness
• Ensure solutions are consistent with broader platform architecture and avoid fragmented or one-off implementations

Platform Ownership & Operations

• Act as a platform owner for assigned Workday domains (e.g., Core HCM, Absence, Compensation, Talent), accountable for system behavior, design integrity, and continuous improvement
• Maintain platform reliability through issue diagnosis and resolution, identifying root causes and implementing structural improvements to reduce recurrence
• Partner with team members to prioritize demand, balancing business urgency with platform sustainability and capacity
• Collaborate with multi-functional teams (e.g., integrations, data, security) to deliver cohesive, end-to-end platform solutions

Data & Reporting Solutions

• Design and deliver scalable reporting and data solutions, including Advanced, Matrix, and Composite reports, as part of the broader People data ecosystem
• Develop and maintain calculated fields and data structures to support both operational and analytical use cases
• Ensure accuracy, integrity, and consistency of data across Workday processes and outputs

Delivery & Agile Execution

• Translate business needs into clearly defined user stories and technical solutions
• Participate actively in Agile delivery, including sprint planning, backlog refinement, and retrospectives
• Own and deliver assigned workstreams within sprint cycles, ensuring quality and alignment with expected outcomes
• Implement and support testing activities (unit, integration, UAT), ensuring solutions meet functional and technical expectations

Platform Design & Continuous Improvement

• Find opportunities to improve platform scalability, performance, and maintainability
• Contribute to evolving platform design standards, patterns, and governance practices
• Drive incremental automation and simplification of manual or fragmented processes
• Continuously improve individual capability and contribute to team learning and development

Governance, Compliance & Quality

• Ensure solutions meet data privacy, security, and audit requirements
• Follow established governance, release management, and change control practices
• Contribute to improving documentation, standards, and ways of working across the platform

What we're looking for:

• 5+ years of hands-on experience with enterprise platforms, including direct configuration and delivery of Workday solutions
• Demonstrated experience designing and implementing scalable configuration solutions, including business processes, calculated fields, and core system setup
• Proven track record to independently troubleshoot and resolve system issues across configuration, data, and reporting
• Hands-on experience developing Workday reports (Advanced, Matrix, Composite) used in production environments
• Proven understanding of the Workday Core HCM data model and data flows across business processes
• Experience translating business needs into system solutions, including evaluating trade-offs between speed, complexity, and long-term maintainability
• Experience working in Agile delivery environments, with ownership of defined workstreams or sub-projects
• Ability to clearly articulate personal contributions to delivered solutions, including specific platform changes and outcomes

Preferred Qualifications

• Experience with Workday Security configuration
• Exposure to integrations (e.g., EIB, Core Connectors) and data interfaces
• Experience working within global enterprise environments across multiple regions
• Familiarity with additional Workday modules (e.g., Absence, Compensation, Talent)
• Experience contributing to platform standards, governance models, or design frameworks

Profile

• Strong platform approach, with the ability to balance functional understanding and technical design
• Operates independently while aligning with team standards and architectural principles
• Diligent, with a focus on quality, scalability, and sustainability
• Practical and delivery-oriented, balancing speed with long-term maintainability
• Clear communicator who can bridge business and technical perspectives
• Comfortable working in an evolving operating model, with a willingness to take ownership and expand capability
• Demonstrates curiosity, continuous learning, and a proactive approach to improving both individual and team performance

Senior Machine Learning Engineer, Optimisation (Gurobi)

Do you want to join a Machine Learning team committed to enhancing the PlayStation

experience for hundreds of millions of users and also game studios? Are you passionate about solving complex constrained optimisation problems at scale? We are building advanced decision systems that drive pricing, promotion planning, and large-scale commercial strategy across the PlayStation ecosystem. These systems directly deliver highly impactful recommendations to our studios and have strong leadership sponsorship.

We are looking for an experienced engineer with deep expertise in mathematical optimisation and operational research, particularly using tools such as Gurobi or OR-Tools, to design and deploy production-grade optimisation systems. You will work within the ML teams in the DTIS organisation, on high-impact, executive-sponsored projects and collaborate closely with Product, Business, and others in Engineering, to transform complex business constraints into scalable solutions.

What You’ll Do

• Design and implement large-scale optimisation models using industry-standard
• solvers, such as Gurobi.

Build decision systems that:

• Incorporate predictive signals from machine learning models (e.g., forecasts and scoring models).
• Operate under multiple operational and business constraints.
• Automatically balance trade-offs across competing objectives.
• Improve existing workflows to maximise the core usage of the Gurobi solver and reduce
• job runtime
• Partner closely with ML engineers, product teams, and business stakeholders to integrate predictive models into downstream systems.
• Conduct scenario analysis and uplift forecast to support strategic planning.
• Mentor and guide junior machine learning engineers, providing technical leadership and
• raising the bar of technical quality.
• Thought-lead and influence technology strategy and product roadmap through OR/ML lens, contributing to the development and execution of overall OR/ML strategy.

You Bring:

• Advanced degree (Master’s or Ph.D.) in Operations Research/Applied Mathematics/Data Science, specialising in optimisation problems.
• Strong hands-on experience with Gurobi, OR-Tools.
• Industry experience building, deploying, and owning Gurobi or ORTools-driven optimisation systems in production.
• Strong programming skills in Python, Java, with experience integrating optimisation solvers into cloud-based backend systems
• Excellent communication skills and ability to bridge technical solutions with business objectives, to convey complex concepts to stakeholders with little knowledge of OR or ML.
• Experience working with outputs from machine learning models and incorporating them into downstream decision-making pipelines.
• Excellent resilience and problem-solving skills, with the ability to navigate through fast-changing conditions to land results.

Preferred Qualifications:

• Experience in promotion calendar optimisation using Gurobi.
• Experience with large-scale structured data manipulation and processing, using
• Databricks, PySpark, Snowflake.
• Experience in running online A/B testing for predictive models and improving relevant
• Experience working with custom ML platforms for continuous integration, deployment,and monitoring of machine learning models.
• Experience in the gaming industry.
• Experience working with cross-timezone teams.

Job Summary

Are you an ambitious software engineer with a passion for kernel security? At PlayStation, we're seeking a software developer focused on kernel security to join our outstanding team in Ireland. This is a great opening to be involved with world-class technology, where you will play a pivotal role in improving the security of our systems. If you are driven to build flawless solutions and have a proven track record in the field, we want to hear from you!

Key Responsibilities

As a Software Engineer - Kernel Security, your responsibilities will include:

• Build, develop, and maintain kernel security features for PlayStation systems.
• Collaborate with multi-functional teams to successfully implement security improvements.
• Debug and resolve sophisticated security issues within the kernel.
• Supervise and analyze security threats to determine the best course of action.
• Assist with open source projects associated with kernel security.
• Maintain code quality through meticulous testing and code reviews.

Requirements

To be considered for this role, you must have:

• A bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience.
• Proficiency in C/C++ programming languages.
• Experience with Linux kernel development.
• Knowledge in kernel security concepts and practices.
• Familiarity with version control systems, particularly Git and GitHub.
• Excellent debugging skills and problem-solving abilities.
• The ability to work autonomously and within a cooperative group.

Preferred Qualifications

The ideal candidate will also have:

• Advanced knowledge of operating systems and low-level programming.
• Experience contributing to widely recognized open source projects.
• Effective communication abilities and the capability to clearly explain intricate technical ideas.
• A strong passion for gaming and knowledge of the gaming industry.

Why Join Us?

At PlayStation, we believe in promoting a culture of inclusion and collaboration. You'll be joining a team that values diversity, creativity, and innovative thinking. We are committed to providing our employees with an encouraging environment where they can thrive and reach their full potential. By joining PlayStation, you will have the opportunity to work on the latest technology and make a tangible impact on the future of gaming.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Benefits:

• Discretionary bonus opportunity
• Hybrid Working (within Flexmodes)
• Private Medical Insurance
• Dental Scheme
• 25 days holiday per year
• On Site Gym
• Subsidised Café
• Free soft drinks
• On site bar
• Access to cycle garage and showers

About the Role

At PlayStation, we work to develop an inclusive and engaging environment where remarkable talent can excel. As a Staff Software Engineer, you will direct a devoted team enthusiastic about the kernel security of PlayStation devices. This is a unique opportunity to impact the security architecture of our premier gaming systems!

Strengthen our security team at our Dublin office and collaborate with a global console security group. You will refine low-level code and find innovative methods to engage with the OSS community. Your expertise will help maintain PlayStation platforms as the leading place to play!

Key Responsibilities

• Lead a small team in the analysis and improvement of kernel security for PlayStation devices.
• Collaborate with global teams to ensure alignment and successful implementation of security measures.
• Apply your skills in software development using C and C++ to contribute to the security framework.
• Understand and implement code hardening techniques to protect our systems.
• Work closely with validation teams to review code patches, confirming there is no performance impact or regression.
• Integrate external patches into our codebase and explain these changes to development teams.
• Suggest improvements in various areas based on your experience and develop preliminary models to demonstrate these ideas.
• Conduct daily scrum meetings and regularly follow up with the manager on team direction and goals.
• Provide mentorship for junior members on the team.

About You

• Confirmed experience in C/C++ software engineering with a focus on security.
• Strong communication and social skills.
• Ability to thrive in a collaborative, diverse environment.
• Eager to learn new skills and share your knowledge with others.
• Solid grasp of code hardening procedures and objectives.
• Experience working alongside validation teams and grasping the impact of code patches.
• Ability to identify fresh improvement opportunities and construct proof of concepts.

Why PlayStation?

We develop a diverse and welcoming environment where your ideas can prosper. You'll join a team that prioritises collaboration and aims for outstanding results. We contend in a swiftly changing industry, and your contributions will assist us in maintaining leadership in gaming technology. This role offers a high-impact opportunity where you can truly influence outcomes!

As an equal opportunities employer, we strive to create an inclusive environment, empower employees and embrace diversity.

We encourage everyone to respond as we consider all candidates on the basis of their merit, unique strengths, and perspectives they will bring to the role.

Benefits:

• Discretionary bonus opportunity
• Hybrid Working (within Flexmodes)
• Private Medical Insurance
• Dental Scheme
• 25 days holiday per year
• On Site Gym
• Subsidised Café
• Free soft drinks
• On site bar
• Access to cycle garage and showers

Sony Interactive Entertainment is searching for experienced Full Stack Software Engineers to join our team and contribute to the development of in-house applications. This role involves creating seamless and secure solutions and ensuring delivery of exceptional user experiences. As a full-stack developer, you will work across the stack, contributing to both the front-end and back-end architecture and implementation. This is an opportunity to participate in a fun, demanding, fast-paced environment for individuals who thrive on new challenges and creative solutions.

What you'll be doing:

• Architect, design and develop RESTful API Endpoints, ensuring high performance, scalability and maintainability.
• Collaborate with other Front-End Engineers and develop dynamic, responsive and user-friendly web applications.
• Define Data Models and database schemas and manage relational databases or NoSQL databases ensuring data integrity and performance.
• Create and maintain documentation of application design, configuration and maintenance.
• Provide accurate timelines for specific tasks assigned.
• Participate in scheduled on-call rotation and respond to emergencies.

What we're looking for:

• 3+ years professional experience working with medium/large complex code bases
• Experience in Full Stack development
• Experience with one or more of the following programming languages: Java, Go, or Python
• Experience in REST API design and implementation
• Proficient in HTML, CSS, the JavaScript ecosystem and familiarity with popular frameworks like React, Angular, Ember, Jest, Babel, and TypeScript
• Knowledgeable in UI/UX design principles
• Strong communication and interpersonal skills
• Desire to collaborate and to develop strong and positive team relationships
• Attention to detail, organizational skills, a strong work ethic and the ability to work independently.

Preferred Qualifications:

• Bachelor’s degree in Computer Science or related field, or at least three years of proven experience in lieu of a degree
• Demonstrated ability to write clean, maintainable, and well-documented code.
• Database management, cloud technologies (AWS), and containerization (Docker, Kubernetes)
• Knowledge of React best practices
• Familiarity with DevOps tools and practices, including CI/CD pipelines
• Automated deployment tools (e.g. Terraform, Ansible, Jenkins)
• Excellent problem-solving skills and attention to detail
• Experience with Agile development methodologies such as SAFe, Scrum

The Principal Software Engineer role requires partnering across Product Management, Architects, Engineering, Hosting and Operations. Extensive hands-on technical expertise coupled with ingenuity, broad industry knowledge and excellent communication skills. Will use their understanding of technology, frameworks, and constraints to help pave the way for future innovation on our platforms.

You will contribute to the architecture of large-scale commerce systems on Sony’s PlayStation Network Platform. Your work will follow industry standard guidelines to enable highly available, active-active, extensible services.

Participates in product road-map discussions and identify key areas for improvement in the product and incorporates these goals into ongoing & future development initiatives.

What you'll be doing:

• You are passionate about making distributed systems better and have an insatiable thirst to keep learning.
• You have deep expertise in system engineering and have successfully improved the performance of the software stack.
• You design and develop high-quality software solutions that meet requirements. Including code, debugging, and testing.
• You have implemented rigorous standard methodologies for measuring, understanding, predicting, and improving how enterprise grade systems operate (even better if they happen to be Data oriented). 
• You have taken a project from scoping requirements to actual launch of project.
• You know how to build a positive relationship with Architects to influence technology decisions. 
• You document designs, implementations and tests.
• You have led a development community establishing and influencing quality engineering standard methodologies across the development community.

What we're looking for:

• BS Degree in Engineering, Computer Science or equivalent experience.
• 10+ years’ experience in software development, programming, design, and analysis.
• Expertise in programming languages and technologies including Java, Python, Golang, and infrastructure as code (Terraform, Cloud formation).
• Experience delivering high performance, active-active, scalable services (Enterprise Java/J2EE, Web Services, large-scale data systems/NoSQL) 
• Experience with Containers (Docker and Kubernetes)
• Proficient in the software development process, including coding standards, code reviews, source control management, build processes, testing, and operations. 
• Track record monitoring and analyzing system performance, isolating issues or bottlenecks that could impact reliability, performance, and scalability.
• Possess deep knowledge of computer science fundamentals such as object-oriented design, data structures, algorithm design, problem solving, and complexity analysis.
• Identifying and mitigating technical risks.
• Strong knowledge of SQL and NoSQL programming (Oracle, Cassandra, Amazon Aurora) including both relational database schema designs and schema-less systems.
• Hands-on experience in Amazon Web Services, at enterprise scale is required including familiarity with DynamoDB, Aurora, EC2, and other AWS services.
• Experience performing performance testing and/or development efforts for a complex, high throughput system.
• Solid understanding of the path(s) customer requests flow from web browser to back-end.
• Synchronous and asynchronous patterns and use cases. (REST, RPC, EDA, Eventual Consistency)
• Understanding of Domain Driven Design
• Understanding of loose coupling software design patterns (i.e., hexagonal architecture)
• Have an opinion around microservice vs SOA.
• Conduct research on new technologies and methodologies, and make recommendations for improvement. 
• Proven ability to take a project from scoping requirements to actual launch of project.
• Work with other Principal Engineers to align technology and architecture strategies.
• Extensive experience with agile development methodologies and practices involving creating tests prior to coding required.
• Experience with open source technology stacks and scripting technologies required.
• Ability to handle periodic on-call duty as well as out-of-band requests.
• Possess outstanding verbal and written communication skills and be able to work with others at all levels, effective at working with geographically remote and culturally diverse teams.

Helpful but not required:

• Game industry experience
• Azure/GCP

POS-23538

At HubSpot, we’re on a mission to help millions of organizations grow better. Our platform is used by businesses worldwide to manage their marketing, sales, service and operations — and under the hood, our product is built to be flexible, secure and empowering for both our customers and our own engineering teams. We believe in autonomy, curiosity and building a workplace where everyone can thrive.

Meet the team: Messaging Strategy Frontend (Messaging Product Group)

The Messaging Product Group builds the apps and infrastructure behind marketing Email, SMS and WhatsApp in HubSpot. We work at a serious scale, powering billions of messages per month. We focus on building reliable systems while continuously innovating the product to help our customers achieve better outcomes.

Messaging Strategy Frontend builds the core customer-facing experiences that marketers use every day to create, manage and publish marketing emails and SMS. This is where marketers plan campaigns, iterate on content and make decisions that directly impact their results, across journeys that need to scale and adapt as customers grow with HubSpot.

As a Tech Lead II, you’ll be a player-coach for this space, setting technical direction, shaping product execution and helping a small team deliver high-quality experiences that marketers rely on every day.

What You’ll Do

• Lead a high-impact frontend team building and evolving the core Marketing Email and SMS management experiences (dashboards, creation flows, send/review UIs, experimentation and related onboarding surfaces).
• Contribute high-quality React/TypeScript code while guiding architectural decisions, reviewing designs and unblocking others.
• Own technical strategy for the team’s frontend surface area, including modular architecture, design system usage and cross‑app/library boundaries across Messaging.
• Partner in the leadership triad (with Product Management and Product Design) to set goals, sequence work and make trade‑offs that balance customer impact, reliability and iteration speed.
• Drive medium-to-large, multi-quarter initiatives end-to-end, from problem definition and technical proposals through implementation, rollout and measurement.
• Champion reliability and service maturity for our frontend applications. Define SLIs/SLOs, improve performance (bundle size, latency) and keep the app inside our targets.
• Mentor and grow engineers on the team through design reviews, code reviews, pairing and 1:1s, providing clear and actionable feedback.
• Collaborate closely with backend and infra teams across Messaging to design reliable, observable front-to-back solutions that scale across channels.
• Help define and uphold engineering best practices across testing, accessibility, telemetry, experimentation and on-call for our frontend services.
• Play an active role in hiring and onboarding new engineers and in representing HubSpot’s values and HEART culture throughout the interview process.

What you’ll bring

• Deep frontend engineering experience (typically 7+ years) building complex, user‑facing web applications with technologies like React, TypeScript and modern JS tooling, ideally at SaaS scale.
• A proven track record as a technical lead or senior engineer leading at least 2–3 medium‑to‑large projects from design through production, with clear customer or business impact.
• Strong system design and architectural skills in the frontend, with the ability to break down ambiguous product problems, design clear interfaces and boundaries and make pragmatic trade-offs between speed and robustness.
• Experience leading a small team or pod as a player-coach, setting direction, coordinating work and helping others grow while still contributing meaningfully to the codebase.

• A strong sense of ownership over reliability and quality. You’re comfortable digging into performance issues, production incidents and test flakiness and driving them to resolution.
• Excellent cross functional communication skills with the ability to explain technical decisions to engineers and non engineers, write clear documentation and drive alignment across teams and time zones.
• A customer‑ and product‑oriented mindset. You’re motivated by improving marketers’ real workflows (not just shipping features) and you use data and feedback to inform decisions.

Nice to Have

• Experience in marketing technology, messaging, or communications products (email, SMS, WhatsApp, or similar).
• Background working on large-scale, multi‑surface products where multiple UIs share libraries, design systems and infrastructure.
• Experience with performance optimization (bundle size, lazy loading, caching strategies) and service maturity / SLO‑driven development.
• Comfort working in environments with experimentation and AI‑powered workflows, or interest in learning quickly in this space.
• Prior experience in mentoring and developing senior engineers and in collaborating closely with EMs/TLs on promotions, feedback and growth plans.

The presales mission is to sell better to reduce turn rate and to push for value-driven propositions that solve for customers. 

As a Corporate Solutions Engineer, you will partner with the sales organization seamlessly to drive the execution of prospective and expansive deals. You will utilize your technical knowledge to become a trusted partner with sales and services.

What will your day-to-day look like? 

• Building and maintaining relationships with sales reps, partners, customers and other internal stakeholders
• Gaining knowledge of HubSpot products for better-proposed solutions
• Understanding customer challenges and how to deliver technical value to meet their business goals and objectives
• Participating and directing projects relevant to presales, sales, and the wider business
• Coaching and mentoring less experienced team members

What do you need to succeed in this role? 

• Fluency in written and spoken English & Dutch
• PreSales, technical consultant/sales role or similar (6+ years)
• Experience working with internal teams and stakeholders and dealing with external customers 
• You are open to admitting mistakes and believe that actionable feedback is a great way to learn and grow
• You enjoy collaborating with different teams and are motivated to develop yourself
• You have HEART

What are the perks that come with this role?

• Constant learning - HubSpot product is frequently updated and you need to be aware of all the new features.
• Supportive team - your peers and Manager will be there to set you up for success.
• Professional Development - career progression in PreSales, or transitioning to other teams; Mentorship, and Team Lead Programs. 
• Benefits - check out here

This role can be Office/Hybrid/Remote based within Ireland

We’re looking to add a Staff Software Engineer to join the Engage Product Group in Flywheel Product Line. 

Engage Product Group mission is to reinvent HubSpot GTM Sales teams by supercharging our sales reps with world-class AI to help them hit and exceed plans. We build, evolve and maintain sophisticated AI products that meaningfully increase closed won rates by qualifying inbound leads with AI, providing intelligent insights and coaching, and generate highly-customized demo instances for every HubSpot prospect using multi-agent systems.

For this specific role, we are building a reusable, reliable, and intelligent context layer for GTM AI and agents. Our goal is to centralize insight storage, search, and retrieval; enabling faster experimentation; improving insight quality through evaluation and versioning; and powering flagship agents and guided experiences with consistent, high-quality context. 

Staff Software Engineers are highly productive, impactful, and trusted engineers who leverage their skills and knowledge to work autonomously on the most complex projects and set technical direction. These problems can be broad, deep, and often span across multiple teams and product areas. Context will be your primary focus for the next few months, but we expect that you will deploy to other teams in the group over time as well.

As a Staff Software Engineer on Engage Context team you will:

• Write and ship production code that has meaningful business and GTM impact
• Disambiguate, design and build new AI features, agents and insights, each contributing to GTM efficiency and user or prospect experience
• Work with a small cross-functional teams of product engineers, ML engineers, PMs and designers
• Collaborate with HubSpotters and GTM folks all over the company
• Get deep exposure to how HubSpot GTM works

We’re looking for engineers who have a track record of strong business and product mindset, who enjoy working with real GTM challenges and can navigate ambiguity with high levels of autonomy and passion.

We work with Java primarily, but experience with specific technologies is secondary to strong programming fundamentals. Check out our engineering blog to learn more.

What we’d like to see:

• Experience in building AI products, especially but not only in GTM context, with a track record of tackling evaluations and innovation on top of frontier models advances.
• Experience in building products used by GTM teams - sales or service - and drive for using technology to drive business outcomes.
• Experience working closely with product management, designers and GTM teams, to help disambiguate problems, opportunities and co-create a solution.
• A passion for clean, scalable code and engineering excellence.
• The ability to work collaboratively with the team to solve problems, transfer knowledge, and develop overall product architecture.
• Coaching and mentorship experience.

This role can be Office/Hybrid/Remote based within Ireland

We’re looking to add a Staff Software Engineer to join the Engage Product Group in Flywheel Product Line. 

Engage Product Group mission is to reinvent HubSpot GTM Sales teams by supercharging our sales reps with world-class AI to help them hit and exceed plans. We build, evolve and maintain sophisticated AI products that meaningfully increase closed won rates by qualifying inbound leads with AI, providing intelligent insights and coaching, and generate highly-customized demo instances for every HubSpot prospect using multi-agent systems.

For this specific role, we are building a reusable, reliable, and intelligent context layer for GTM AI and agents. Our goal is to centralize insight storage, search, and retrieval; enabling faster experimentation; improving insight quality through evaluation and versioning; and powering flagship agents and guided experiences with consistent, high-quality context. 

Staff Software Engineers are highly productive, impactful, and trusted engineers who leverage their skills and knowledge to work autonomously on the most complex projects and set technical direction. These problems can be broad, deep, and often span across multiple teams and product areas. Context will be your primary focus for the next few months, but we expect that you will deploy to other teams in the group over time as well.

As a Staff Software Engineer on Engage Context team you will:

• Write and ship production code that has meaningful business and GTM impact
• Disambiguate, design and build new AI features, agents and insights, each contributing to GTM efficiency and user or prospect experience
• Work with a small cross-functional teams of product engineers, ML engineers, PMs and designers
• Collaborate with HubSpotters and GTM folks all over the company
• Get deep exposure to how HubSpot GTM works

We’re looking for engineers who have a track record of strong business and product mindset, who enjoy working with real GTM challenges and can navigate ambiguity with high levels of autonomy and passion.

We work with Java primarily, but experience with specific technologies is secondary to strong programming fundamentals. Check out our engineering blog to learn more.

What we’d like to see:

• Experience in building AI products, especially but not only in GTM context, with a track record of tackling evaluations and innovation on top of frontier models advances.
• Experience in building products used by GTM teams - sales or service - and drive for using technology to drive business outcomes.
• Experience working closely with product management, designers and GTM teams, to help disambiguate problems, opportunities and co-create a solution.
• A passion for clean, scalable code and engineering excellence.
• The ability to work collaboratively with the team to solve problems, transfer knowledge, and develop overall product architecture.
• Coaching and mentorship experience.

This role can be Office/Hybrid/Remote based within Ireland

HubSpot is on the forefront of empowering businesses with cutting-edge AI, and our AI Infrastructure group is at the heart of this initiative. We are seeking a Staff level Software Engineer with a passion for infrastructure and developer experience to join our AI Serving team. The AI Serving team is part of AI Infrastructure and its goal is to own and operate HubSpot's model inference and serving infrastructure end-to-end, ensuring AI models are reliably deployed, scaled, observed, and cost-efficient across all hublets and environments, while also serving as the home for modern Python at HubSpot.

The team owns the serving frameworks and libraries that power synchronous, asynchronous, and offline inference, along with model deployment pipelines, autoscaling, and GPU/CPU resource management. The team's roadmap focuses on improving the reliability and efficiency of batch inference, strengthening model observability, and scaling AI infrastructure cost-effectively. The team also serves as the home for core Python libraries and tooling across HubSpot.

As a Staff Software Engineer on the AI Serving team you will:

• Write and ship production code that directly powers AI capabilities across HubSpot, a crucial building block for user and business impact at scale
• Lead the evolution of our model serving and inference infrastructure, improving reliability, scalability, and cost-efficiency
• Set technical direction for how HubSpot deploys and operates ML models at scale, guiding decisions on architecture, cost optimization, and developer experience
• Work closely with Machine Learning Engineers, Product Software Engineers, and other Infrastructure teams to streamline model deployment and serving
• Gain deep exposure to a wide range of HubSpot infrastructure systems through building and maintaining core Python libraries, an excellent  opportunity to learn how HubSpot operates under the hood
• Collaborate with HubSpotters all over the company, whether in engineering, product, design, research, marketing, sales, etc, gaining exposure to how HubSpot works as a business
• Be empowered to show up as your authentic self and choose a work style and location where you can do your best work, whether that's at home, in an office, or a blend of the two

We're not just looking for engineers with many years of experience. Instead we're looking for engineers who also have a track record of unique excellence, leadership, and leveling up those around them.

We work with Python and Java primarily, but experience with specific technologies is secondary to strong programming fundamentals. Check out our engineering blog to learn more.

What we'd like to see:

• A proven track record of directly contributing to and leading infrastructure projects at scale, ideally in serving, deployment, or platform engineering
• The ability to work collaboratively with the team to solve problems, transfer knowledge, and develop overall platform architecture
• The ability to work effectively across teams, driving technical initiatives spanning multiple groups within AI Infrastructure and beyond
• Comfort with ambiguity: you can take on broad, cross-team problems and drive them to resolution without waiting for every detail to be specified
• Coaching and mentorship experience
• A track record in partnering successfully with recruiting to build remarkable engineering teams
• Bonus: Python expertise. Experience with Python tooling, libraries, and developer experience is a strong plus, given the team's role in stewarding Python across AI workloads at HubSpot

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don't hesitate to apply. We'd love to hear from you.

This role can be Office/Hybrid/Remote based within the UK

HubSpot is on the forefront of empowering businesses with cutting-edge AI, and our AI Infrastructure group is at the heart of this initiative. We are seeking a Staff level Software Engineer with a passion for infrastructure and developer experience to join our AI Serving team. The AI Serving team is part of AI Infrastructure and its goal is to own and operate HubSpot's model inference and serving infrastructure end-to-end, ensuring AI models are reliably deployed, scaled, observed, and cost-efficient across all hublets and environments, while also serving as the home for modern Python at HubSpot.

The team owns the serving frameworks and libraries that power synchronous, asynchronous, and offline inference, along with model deployment pipelines, autoscaling, and GPU/CPU resource management. The team's roadmap focuses on improving the reliability and efficiency of batch inference, strengthening model observability, and scaling AI infrastructure cost-effectively. The team also serves as the home for core Python libraries and tooling across HubSpot.

As a Staff Software Engineer on the AI Serving team you will:

• Write and ship production code that directly powers AI capabilities across HubSpot, a crucial building block for user and business impact at scale
• Lead the evolution of our model serving and inference infrastructure, improving reliability, scalability, and cost-efficiency
• Set technical direction for how HubSpot deploys and operates ML models at scale, guiding decisions on architecture, cost optimization, and developer experience
• Work closely with Machine Learning Engineers, Product Software Engineers, and other Infrastructure teams to streamline model deployment and serving
• Gain deep exposure to a wide range of HubSpot infrastructure systems through building and maintaining core Python libraries, an excellent  opportunity to learn how HubSpot operates under the hood
• Collaborate with HubSpotters all over the company, whether in engineering, product, design, research, marketing, sales, etc, gaining exposure to how HubSpot works as a business
• Be empowered to show up as your authentic self and choose a work style and location where you can do your best work, whether that's at home, in an office, or a blend of the two

We're not just looking for engineers with many years of experience. Instead we're looking for engineers who also have a track record of unique excellence, leadership, and leveling up those around them.

We work with Python and Java primarily, but experience with specific technologies is secondary to strong programming fundamentals. Check out our engineering blog to learn more.

What we'd like to see:

• A proven track record of directly contributing to and leading infrastructure projects at scale, ideally in serving, deployment, or platform engineering
• The ability to work collaboratively with the team to solve problems, transfer knowledge, and develop overall platform architecture
• The ability to work effectively across teams, driving technical initiatives spanning multiple groups within AI Infrastructure and beyond
• Comfort with ambiguity: you can take on broad, cross-team problems and drive them to resolution without waiting for every detail to be specified
• Coaching and mentorship experience
• A track record in partnering successfully with recruiting to build remarkable engineering teams
• Bonus: Python expertise. Experience with Python tooling, libraries, and developer experience is a strong plus, given the team's role in stewarding Python across AI workloads at HubSpot

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don't hesitate to apply. We'd love to hear from you.

The PreSales mission is to sell better to reduce turn rate and to push for value-driven propositions that solve for customers. 

As a Solutions Engineer, you will partner with the sales organization seamlessly to drive the execution of prospective and expansive deals. You will utilize your technical knowledge to become a trusted partner with sales and services.

What will your day-to-day look like? 

• Building and maintaining relationships with sales reps, partners, customers and other internal stakeholders
• Gaining knowledge of HubSpot products for better-proposed solutions
• Understanding customer challenges and how to deliver technical value to meet their business goals and objectives
• Participating and directing projects relevant to PreSales, sales, and the wider business
• Coaching and mentoring less experienced team members

What do you need to succeed in this role?

• PreSales, technical consultant/sales role or similar (3+ years)
• Experience working with internal teams and stakeholders and dealing with external customers 
• You are open to admitting mistakes and believe that actionable feedback is a great way to learn and grow
• You enjoy collaborating with different teams and are motivated to develop yourself
• You have HEART

The PreSales mission is to sell better to reduce turn rate and to push for value-driven propositions that solve for customers. 

As a Solutions Engineer, you will partner with the sales organization seamlessly to drive the execution of prospective and expansive deals. You will utilize your technical knowledge to become a trusted partner with sales and services.

What will your day-to-day look like? 

• Building and maintaining relationships with sales reps, partners, customers and other internal stakeholders
• Gaining knowledge of HubSpot products for better-proposed solutions
• Understanding customer challenges and how to deliver technical value to meet their business goals and objectives
• Participating and directing projects relevant to PreSales, sales, and the wider business
• Coaching and mentoring less experienced team members

What do you need to succeed in this role?

• PreSales, technical consultant/sales role or similar (3+ years)
• Experience working with internal teams and stakeholders and dealing with external customers 
• You are open to admitting mistakes and believe that actionable feedback is a great way to learn and grow
• You enjoy collaborating with different teams and are motivated to develop yourself
• You have HEART

The PreSales mission is to sell better to reduce turn rate and to push for value-driven propositions that solve for customers. 

As a Solutions Engineer, you will partner with the sales organization seamlessly to drive the execution of prospective and expansive deals. You will utilize your technical knowledge to become a trusted partner with sales and services.

What will your day-to-day look like? 

• Building and maintaining relationships with sales reps, partners, customers and other internal stakeholders
• Gaining knowledge of HubSpot products for better-proposed solutions
• Understanding customer challenges and how to deliver technical value to meet their business goals and objectives
• Participating and directing projects relevant to PreSales, sales, and the wider business
• Coaching and mentoring less experienced team members

What do you need to succeed in this role?

• PreSales, technical consultant/sales role or similar (3+ years)
• Experience working with internal teams and stakeholders and dealing with external customers 
• You are open to admitting mistakes and believe that actionable feedback is a great way to learn and grow
• You enjoy collaborating with different teams and are motivated to develop yourself
• You have HEART

The presales mission is to sell better to reduce turn rate and to push for value-driven propositions that solve for customers. 

As a Solutions Engineer, you will partner with the sales organization seamlessly to drive the execution of prospective and expansive deals. You will utilize your technical knowledge to become a trusted partner with sales and services.

What will your day-to-day look like? 

• Building and maintaining relationships with sales reps, partners, customers and other internal stakeholders
• Gaining knowledge of HubSpot products for better-proposed solutions
• Understanding customer challenges and how to deliver technical value to meet their business goals and objectives
• Participating and directing projects relevant to presales, sales, and the wider business
• Coaching and mentoring less experienced team members

What do you need to succeed in this role? 

• Fluency in written and spoken English & Dutch
• PreSales, technical consultant/sales role or similar (6+ years)
• Experience working with internal teams and stakeholders and dealing with external customers 
• You are open to admitting mistakes and believe that actionable feedback is a great way to learn and grow
• You enjoy collaborating with different teams and are motivated to develop yourself
• You have HEART

What are the perks that come with this role?

• Constant learning - HubSpot product is frequently updated and you need to be aware of all the new features.
• Supportive team - your peers and Manager will be there to set you up for success.
• Professional Development - career progression in PreSales, or transitioning to other teams; Mentorship, and Team Lead Programs. 
• Benefits - check out here

The PreSales mission is to sell better to reduce turn rate and to push for value-driven propositions that solve for customers. 

As a Solutions Engineer, you will partner with the sales organization seamlessly to drive the execution of prospective and expansive deals. You will utilize your technical knowledge to become a trusted partner with sales and services.

What will your day-to-day look like? 

• Building and maintaining relationships with sales reps, partners, customers and other internal stakeholders
• Gaining knowledge of HubSpot products for better-proposed solutions
• Understanding customer challenges and how to deliver technical value to meet their business goals and objectives
• Participating and directing projects relevant to PreSales, sales, and the wider business
• Coaching and mentoring less experienced team members

What do you need to succeed in this role?

• PreSales, technical consultant/sales role or similar (3+ years)
• Experience working with internal teams and stakeholders and dealing with external customers 
• You are open to admitting mistakes and believe that actionable feedback is a great way to learn and grow
• You enjoy collaborating with different teams and are motivated to develop yourself
• You have HEART

The PreSales mission is to sell better to reduce turn rate and to push for value-driven propositions that solve for customers. 

As a Solutions Engineer, you will partner with the sales organization seamlessly to drive the execution of prospective and expansive deals. You will utilize your technical knowledge to become a trusted partner with sales and services.

What will your day-to-day look like? 

• Building and maintaining relationships with sales reps, partners, customers and other internal stakeholders
• Gaining knowledge of HubSpot products for better-proposed solutions
• Understanding customer challenges and how to deliver technical value to meet their business goals and objectives
• Participating and directing projects relevant to PreSales, sales, and the wider business
• Coaching and mentoring less experienced team members

What do you need to succeed in this role?

• PreSales, technical consultant/sales role or similar (3+ years)
• Experience working with internal teams and stakeholders and dealing with external customers 
• You are open to admitting mistakes and believe that actionable feedback is a great way to learn and grow
• You enjoy collaborating with different teams and are motivated to develop yourself
• You have HEART

POS-31662

Role Summary

HubSpot is building the next generation of AI experiences across our go-to-market products. We’re hiring a Senior Machine Learning Engineer II to join the Flywheel Context (Contacts) team, where you’ll build the context platform layer that powers accurate, high-performing AI assistants and agents.

This is a backend-leaning ML engineering role focused on shipping production software—designing systems that help other engineering teams retrieve relevant facts, manage long/complex context, and evaluate quality at scale. If you love building durable platforms (not just prototypes), this role is for you.

What You’ll Do

• Design, build, and operate backend services that power context retrieval and enrichment for AI assistants and agents.

• Build platform capabilities for storing, searching, and retrieving “insights” and relevant facts across HubSpot’s GTM data.

• Develop systems to manage and compress context when it gets large (e.g., long contact histories, high-volume CRM data).

• Create tooling that allows other engineering teams to ship assistants/agents faster, with consistent APIs and reusable primitives.

• Build and maintain evaluation and measurement approaches (offline evals, golden datasets, automated metrics, human review loops) to ensure context quality and answer accuracy.

• Collaborate closely with sister platform teams and downstream product engineering teams (your “customers”) to integrate platform capabilities into real experiences.

• Own end-to-end delivery: architecture, implementation, observability, performance, reliability, and iteration.

Required Qualifications

• Strong track record shipping production backend systems as a senior engineer (ownership from design to delivery).

• Professional Java experience building maintainable, testable services in production (this is core to the role).

• Experience implementing ML workflows in production (e.g., retrieval/ranking pipelines, feature/data pipelines, model/embedding services, evaluation frameworks).

• Comfort working with data tooling and data-intensive systems (large datasets, pipelines, and service integrations).

• Experience operating software at meaningful scale (e.g., high throughput, significant data volume, performance and reliability constraints).

• Strong engineering fundamentals: system design, code quality, debugging, observability, and operational excellence.

Nice-to-Have Qualifications

• Experience with search/retrieval/relevance/ranking systems (highly aligned to context work).

• Experience with RAG-style systems, embeddings, vector search, or hybrid retrieval strategies.

• Familiarity with LLM evaluation patterns (golden sets, automated metrics, human review), hallucination mitigation, and quality measurement.

• Experience with distributed systems, event-driven architectures, or stream processing.

• Cloud/platform experience (e.g., Kubernetes, AWS/GCP) and running services in production.

• Some Python experience (useful, but not the primary language).

POS-31662

Role Summary

HubSpot is building the next generation of AI experiences across our go-to-market products. We’re hiring a Senior Machine Learning Engineer II to join the Flywheel Context (Contacts) team, where you’ll build the context platform layer that powers accurate, high-performing AI assistants and agents.

This is a backend-leaning ML engineering role focused on shipping production software—designing systems that help other engineering teams retrieve relevant facts, manage long/complex context, and evaluate quality at scale. If you love building durable platforms (not just prototypes), this role is for you.

What You’ll Do

• Design, build, and operate backend services that power context retrieval and enrichment for AI assistants and agents.

• Build platform capabilities for storing, searching, and retrieving “insights” and relevant facts across HubSpot’s GTM data.

• Develop systems to manage and compress context when it gets large (e.g., long contact histories, high-volume CRM data).

• Create tooling that allows other engineering teams to ship assistants/agents faster, with consistent APIs and reusable primitives.

• Build and maintain evaluation and measurement approaches (offline evals, golden datasets, automated metrics, human review loops) to ensure context quality and answer accuracy.

• Collaborate closely with sister platform teams and downstream product engineering teams (your “customers”) to integrate platform capabilities into real experiences.

• Own end-to-end delivery: architecture, implementation, observability, performance, reliability, and iteration.

Required Qualifications

• Strong track record shipping production backend systems as a senior engineer (ownership from design to delivery).

• Professional Java experience building maintainable, testable services in production (this is core to the role).

• Experience implementing ML workflows in production (e.g., retrieval/ranking pipelines, feature/data pipelines, model/embedding services, evaluation frameworks).

• Comfort working with data tooling and data-intensive systems (large datasets, pipelines, and service integrations).

• Experience operating software at meaningful scale (e.g., high throughput, significant data volume, performance and reliability constraints).

• Strong engineering fundamentals: system design, code quality, debugging, observability, and operational excellence.

Nice-to-Have Qualifications

• Experience with search/retrieval/relevance/ranking systems (highly aligned to context work).

• Experience with RAG-style systems, embeddings, vector search, or hybrid retrieval strategies.

• Familiarity with LLM evaluation patterns (golden sets, automated metrics, human review), hallucination mitigation, and quality measurement.

• Experience with distributed systems, event-driven architectures, or stream processing.

• Cloud/platform experience (e.g., Kubernetes, AWS/GCP) and running services in production.

• Some Python experience (useful, but not the primary language).

 -

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

A bit about the team

Every restaurant is different and faces its own unique challenges. Across global markets, these challenges vary significantly. The mission of the Europe team is to tackle these challenges head-on by building purpose-built products that meet the complex needs of the Europe customer base. This includes deepening the product experience with our existing European customers and also adapting our product for future market growth. 

To meet these goals it involves building brand new products and features that integrate seamlessly into the existing Toast product suite. As a Principal Engineer on the team, you will set the technical direction for how we rapidly build iterative solutions within the existing Toast technology stack—all while maintaining excellent quality and architecting for long-term scale.

As a Principal Engineer, you are expected to be closely aligned with engineering leaders across Toast. You will define and promote architectural best practices, champion new technologies and innovative thinking, and serve as a technical thought leader for the broader organization. You will be responsible for mentoring and upskilling the engineering teams around you.

If you're motivated by solving problems at the intersection of customer needs and technical challenges, and eager to leave a lasting mark on Toast’s future growth, this role offers a rare opportunity to do so.

A day in the life (Responsibilities) 

• Develop and execute technical strategies to solve complex business challenges, leveraging data and customer insights  to prioritize impactful improvements
• Establish guiding technical and delivery principles that influence engineering practices across the broader engineering organization.
• Mentor and guide engineers, fostering a culture of continuous improvement, inclusivity, and engineering excellence.
• Build and maintain strong partnerships across lines of business, aligning technical solutions with strategic objectives.
• Work closely with our cross functional leaders across the customer facing organisations

What you'll need to thrive (Requirements)

• 8+ years of experience in software engineering, with a strong background in full-stack development is essential.
• Extensive experience with Java, Kotlin, or other object-oriented languages, and experience building complex, customer-facing applications is a must
• Strong skills with modern web and API standards and technologies (e.g. React, REST, GraphQL), delivering cohesive end-to-end experiences from UI through services.
• You must have experience leading or influencing large, cross-team platform initiatives, setting technical direction beyond a single team or service.
• Proficient with data stores, both relational and non-relational databases.
• Demonstrated ability to deliver and operate business-critical, customer-facing systems, with a strong focus on reliability, performance, and operational excellence.
• Demonstrated ability to deliver high-impact, scalable solutions, balancing platform leverage with end-to-end user experience.
• Strong leadership and mentoring skills, with a track record of guiding teams through architectural and experience transformations.
• Excellent communication skills and a passion for engineering excellence, including collaborating closely with product, design, and operations to improve customer outcomes.
• Passionate about driving innovation and continuously improving engineering practices.

What will make you stand out (Nice to Have)

• Deep expertise in pricing systems or e-commerce tax management for international markets
• Track record of launching zero-to-one products within established organizations
• Experience operating in both larger tech organizations and startup environments, with demonstrated ability to thrive at enterprise scale

**This is a hybrid role requiring in-office collaboration two days per week in our Dublin office.**

#LI-HYBRID

#BI-Hybrid

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, team management, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects to help craft the company's future. Join us as we empower the restaurant community to delight guests, do what they love, and thrive.

We're looking for a Staff Software Engineer to join in building AI agents for Toast's Team area, which is part of the Fintech line of business. The Team area is a mission-critical space on which our restaurants rely to manage their staff and optimize their labor. You'll play a key roll* in the design, development, and delivery of autonomous agents that transform how restaurant owners manage their workforce, blending cutting-edge AI with practical restaurant operations.

A day in the life (Responsibilities)

• Be hands-on in developing and shipping Team Agent products that leverage LLMs and agentic frameworks
• Flex your full-stack development muscles with challenging end-to-end tasks in a supportive, collaborative team environment
• Partner with product managers, designers, and fellow engineers to build autonomous agents that transform restaurant workforce management
• Participate in designing, estimating, implementing, testing, and debugging end-to-end agent solutions
• Adopt and advocate for bleeding-edge spec-driven development and agentic development practices
• Mentor developers through code-pairing and detailed code, architecture, and project reviews
• Champion best practices for agent development, deployment, and quality life cycles
• Actively contribute to product design and feature selection discussions for the Team Agent space

What you'll need to thrive (Requirements)

• Strong foundation in Java, Kotlin or other object oriented language(s)
• Experience with modern web standards and technologies (e.g. React, TypeScript, REST, GraphQL)
• Experience or strong interest in using coding agents and adopting agentic development practices
• Passion for building autonomous agents and working with LLMs
• A proven track record of building partnerships across engineering, product, customer success, and other stakeholders
• Experience and interest in mentoring peers
• Experience maintaining a high bar for quality, and guiding teams to hold a high bar for the technical quality of their deliverables.
• Strong customer empathy and a drive to make their lives better through a thoughtful user experience, robust technical solutions, and continuous product improvement

Special Sauce* (Nonessential Ingredients)

• Experience designing agentic products
• Experience building systems that leverage LLMs and other ML models
• Experience with event-driven distributed systems
• Solid understanding of workforce management
• Solid understanding of restaurant operations

#LI-HYBRID
#BI-Hybrid

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

Toast is a rapidly growing company that's revolutionizing how the restaurant industry does business by pairing technology with an extraordinary commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, team management, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects to help craft the company's future. Join us as we empower the restaurant community to delight guests, do what they love, and thrive.

We’re looking for a Staff Software Engineer to join in building the Scheduling product as part of Toast’s Team Management Suite for restaurant employers. You’ll play a key roll* in the design, development, and delivery of scalable software solutions that enable restaurant owners to build an optimal labor plan that balances interests in profitability, employee’s desire for predictability and flexibility, and guest satisfaction.

A day in the life (Responsibilities)

• Lead fellow fellow developers, product managers, and designers, to build amazing Scheduling features with a goal of increasing our consumer footprint at Toast and employee engagement within restaurants
• Flex your full-stack development muscles with challenging end-to-end tasks in a supportive, collaborative team environment
• Participate in designing, estimating, implementing, testing, and debugging end-to-end solutions
• Mentor developers through code-pairing and detailed code, architecture, and project reviews
• Champion best practices for development, deployment and quality life cycles
• Actively contribute to product design and feature selection discussions
• Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.

What you'll need to thrive (Requirements)

• 8+ years experience in Java, Kotlin or other object oriented language(s)
• Hands on experience with modern web standards and technologies (e.g. React, TypeScript, REST, GraphQL)
• A proven track record of building partnerships across engineering, product, customer success, and other stakeholders.
• Experience and interest in mentoring/leading peers
• Experience maintaining a high bar for quality, and guiding teams to hold a high bar for the technical quality of their deliverables.
• Strong customer empathy and a drive to make their lives better through a thoughtful user experience, robust technical solutions, and continuous product improvement.

**This role requires two days per week in our Dublin office**

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

#LI-HYBRID #BI-Hybrid

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future.

As a Principal Infrastructure Engineer at Toast, you will lead the architecture of systems powering our developer ecosystem and software delivery lifecycle. This includes platforms for code collaboration, service discovery, developer workflows, and CI/CD at scale.

Toast has invested in a strong foundation of developer tooling and platforms. This role is an opportunity to build on that foundation by connecting these systems into a unified intuitive experience, helping engineers move from ideation to production with speed, clarity, and confidence.

AI-assisted development is deeply embedded in engineering at Toast. The majority of engineers use AI tools daily, and AI agents participate in code review, build triage, and operational workflows. This is your chance to pioneer how the internal developer platform evolves, creating a future that empowers both humans and agents to achieve more.

A day in the life (Responsibilities) 

• Define and drive the architecture of the end-to-end developer experience across source control (GHES), developer portal (Backstage), engineering metadata, and CI/CD systems
• Optimize developer tooling to enhance engineering productivity, accelerate feedback loops, and reduce friction across the SDLC
• Own and evolve the developer portal as the central system for service discovery, documentation, and workflow orchestration
• Design and improve CI/CD pipelines, build systems, and release processes to increase reliability, security, and delivery speed
• Architect the developer platform to serve both human developers and AI agents, maintaining the guardrails that make both safe to operate at scale
• Use telemetry and insights to identify opportunities and drive measurable improvements in developer experience
• Partner with cross-functional stakeholders to advance shift-left methodologies and promote a fail-fast engineering culture
• Lead through influence across multiple teams and reporting lines, setting technical direction and driving adoption of platform standards without direct authority

What you'll need to thrive (Requirements)

• Deep software engineering background building platforms, developer tooling, or software delivery systems
• Experience working with systems like GitHub Enterprise, Backstage or similar portals, and CI/CD platforms at scale
• Strong understanding of developer workflows across the software development lifecycle
• Ability to design systems that span multiple tools, teams, and stages of the SDLC
• Track record of improving developer productivity or engineering effectiveness at scale
• Demonstrated ability to drive adoption of technical standards across teams you do not control
• Experience building or scaling internal developer platforms
• Familiarity with artifact management, dependency management, and release governance
• Experience using data and telemetry to improve engineering workflows
• Strong working expereince in languages such as Go, Java, and Kotlin

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

The Infrastructure Engineering team’s mission is to provide cloud native infrastructure, automation and tools that enable teams across Toast to deliver products in a safe, secure and agile manner, with minimal operational dependencies.

As a Senior Infrastructure Engineer, you will be responsible for platform architecture and providing the automation and implementation for landing zones as well as network and security infrastructure for new AWS regions. 

A day in the life (Responsibilities) 

• Work within a Scrum team to create, document and support various infrastructure as code modules.
• Create, document and support various tools and services used in order to support continuous integration, continuous delivery and continuous deployment of highly available infrastructure in various environments.
• Use your familiarity with DevOps methodologies and practices to foster a culture of quality while facilitating developer velocity.
• Create tools to help our developers move their infrastructure from a monolithic repo to individual service repos for use with our IDP.
• You believe internal tools deserve unit tests.
• Lead by example with code standards and design; help implement these across the scrum team’s products.
• Mentor and support developers within the organisation on using and extending of IaC tooling and support systems using DevOps methodologies.

What you'll need to thrive (Requirements)

• Minimum 6+ years of experience in a DevOps/Infra engineering role
• Expertise with at least one public cloud computing offering such as AWS, GCP or Azure infrastructure SDKs
• Solid experience with writing Terraform Providers
• Expertise with Infrastructure-as-Code framework internals & SDKs (Terraform providers, Ansible modules & plugins, etc)
• Solid experience in Go, Python, Java or Kotlin with a strong understanding of testing, quality and best practices.
• Experience maintaining large-scale infrastructure, including both production and nonproduction workloads.
• Experience with the continuous integration, deployment, and delivery of Cloud Infrastructure at scale for technology teams of hundreds of developers.
• A desire to build a diverse team that wins together and prioritises customer success.
• Experience leading the build and scale of critical platform features.

What will help you stand out (Nonessential Skills/Nice to Haves)

• Exposure/experience using AI tools such as Claude

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

#LI-HYBRID #BI-Hybrid

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, team management, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects to help craft the company's future. Join us as we empower the restaurant community to delight guests, do what they love, and thrive.

We're looking for a Staff Software Engineer to join in building AI agents for Toast's Team area, which is part of the Fintech line of business. The Team area is a mission-critical space on which our restaurants rely to manage their staff and optimize their labor. You'll play a key roll* in the design, development, and delivery of autonomous agents that transform how restaurant owners manage their workforce, blending cutting-edge AI with practical restaurant operations.

A day in the life (Responsibilities)

• Be hands-on in developing and shipping Team Agent products that leverage LLMs and agentic frameworks
• Flex your full-stack development muscles with challenging end-to-end tasks in a supportive, collaborative team environment
• Partner with product managers, designers, and fellow engineers to build autonomous agents that transform restaurant workforce management
• Participate in designing, estimating, implementing, testing, and debugging end-to-end agent solutions
• Adopt and advocate for bleeding-edge spec-driven development and agentic development practices
• Mentor developers through code-pairing and detailed code, architecture, and project reviews
• Champion best practices for agent development, deployment, and quality life cycles
• Actively contribute to product design and feature selection discussions for the Team Agent space

What you'll need to thrive (Requirements)

• Strong foundation in Java, Kotlin or other object oriented language(s)
• Experience with modern web standards and technologies (e.g. React, TypeScript, REST, GraphQL)
• Experience or strong interest in using coding agents and adopting agentic development practices
• Passion for building autonomous agents and working with LLMs
• A proven track record of building partnerships across engineering, product, customer success, and other stakeholders
• Experience and interest in mentoring peers
• Experience maintaining a high bar for quality, and guiding teams to hold a high bar for the technical quality of their deliverables.
• Strong customer empathy and a drive to make their lives better through a thoughtful user experience, robust technical solutions, and continuous product improvement

Special Sauce* (Nonessential Ingredients)

• Experience designing agentic products
• Experience building systems that leverage LLMs and other ML models
• Experience with event-driven distributed systems
• Solid understanding of workforce management
• Solid understanding of restaurant operations

#LI-HYBRID
#BI-Hybrid

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

Fintech at Toast operates one of the most critical portions of the Toast infrastructure: processing payments on behalf of our restaurants and ensuring that restaurants are paid in a timely manner. Payment processing is a key source of Toast’s revenue and also the lifeblood of our customers; we process millions of dollars in transactions per day. 

We are seeking a Senior Software Engineer to join our Payments team to build out our unified payment processing solution. This platform offers a single, integrated service for payment acceptance across various channels and supports a configurable enterprise approach. It is designed to allow a build-once, available-to-all strategy for both existing and emerging payment methods. The successful candidate will contribute to the development of services providing supporting and core functionality within and around this payment processing solution.

A day in the life (Responsibilities)

• Design, build, and deliver features for Toast’s payments products 
• Develop and implement automated test suite to ensure the code shipped to our customers meets the highest quality standards
• Roll* features out to customers, including monitoring for success
• Collaborate with our PM (and UX) on the definition and design of features  
• Partner with a wide array of teams across Toast 
• Work with experienced engineers to deliver design and code review 

What you'll need to thrive (Requirements)

• 5+ years of experience in designing and implementing robust backend services
• Proven ability to develop scalable and secure APIs that integrate with various internal/external systems
• Knowledge of best practices in API lifecycle management, including versioning, documentation, and deprecation strategies
• Demonstrated experience with microservices architecture and containerization technologies for enhanced scalability and maintainability

Special Sauce (*Nice to Haves)

• Demonstrated proficiency with DynamoDB or PostgreSQL
• Proficiency in Kotlin (or Java and willing to learn Kotlin) and Kotlin-specific frameworks and libraries for building efficient backend solutions
• Experience with modern data architectures (event sourcing, OLAP, ETL/ELT, streaming data)
• Experience designing payments APIs
• Familiarity with PCI-DSS
• Familiarity with AI-augmented development workflows and tools (e.g., Claude Code, GitHub Copilot, Codex, or similar)

#LI-HYBRID
#BI-Hybrid

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

What is our Mission

Toast has established itself as the leading hospitality platform in the US, and we are now setting our sights on the global stage. As part of the International team, in our missions to expand globally,  we are building the core systems to launch Toast into new markets. You will join a high-impact, high-ownership engineering team solving complex technical challenges in a fast-paced environment. We are looking for leadership that balances technical excellence with a strong product mindset to drive continuous growth for both the team and our platform. 

A day in the life (Responsibilities)

• Lead complex projects within a cross-functional collaborative and supportive environment.
• Orchestrate our backend services to support internationalization working across software both in the restaurant and the cloud
• Design, build, deploy and maintain highly resilient and scalable systems critical to our customers’ success.
• Iterate on our technical approach to data management in support our international strategy 
• Mentor and provide technical guidance to team members, leading technical discussions and promoting best engineering practices.
• Work directly with pilot customers (sometimes in the restaurant!) to ensure successful delivery and operation
• Advocate for best coding practices, raising the bar for yourself, your team, and the company.
• Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.

What you'll need to thrive (Requirements)

• 8+ years of experience in delivering high quality, reliable services to production using Java, Kotlin or other object oriented language(s)
• Proven track record of architecting, supporting and debugging large distributed & multi threaded applications.
• Drive to work across our tech stack and support other engineers in resolving challenging problems
• Passionate about making users happy and seeing people use your product in the wild.
• Ability to embrace an agile mindset focused on delivering usable software.
• Experience with  fiscalisation, internationalization is a plus

Our Tech Stack

• A core of Java & Kotlin based backend services.
• React SPAs leveraging Tailwind, GraphQL and Storybook.
• Android app built in Java & Kotlin running in the restaurant.
• PostgresQL and Dynamodb as core persistence.
• Pulsar, Camel and RabbitMQ for message-based integrations.
• And many more technologies that help us build a top class platform.

**This is a hybrid role requiring in-office collaboration two days per week in our Dublin office.**

#LI-HYBRID

#BI-Hybrid

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.