Summary

Join Aperia Solutions, a leader in SaaS solutions for the Payments and Compliance industries. Aperia is a Texas-based fintech and managed consultancy firm that creates custom SaaS applications and other software-based solutions for the payments, banking, and processing industry. Founded in 1999, Aperia offers business intelligence, risk management, compliance, and customer intelligence platforms. With offices in Dallas, Washington DC, and Vietnam, Aperia is a fast-paced, global organization that strives to improve efficiency in compliance, risk, and customer service operations. Aperia’s clients include banks, processors, payment facilitators, merchant service providers, independent sales organizations, and government entities. A career at Aperia promises a great challenge, culture, and opportunities to forge your own path. 

Job Description
We’re seeking a (Senior/Middle) Product Owner who will be responsible for overseeing the development and execution of products in our Payments portfolio by working to translate product strategy into executable work for software development teams. You will be a pivotal member of our Agile software delivery teams, responsible for defining and prioritizing the product roadmap for our SaaS solutions within the Payments and Compliance industries. Operating within the SAFe Agile framework, you will collaborate closely with cross-functional teams to ensure the successful delivery of high-quality software solutions that meet market demands and customer needs. We're seeking the one who can serve as a hands-on contributor to the future of Aperia.   

Core Responsibilities

Your week-to-week work will break out across the following activities: 

• Working closely with product and design colleagues to synthesize outcomes from UX research, design sprints, user testing, and development prototypes, to create user stories, design documents, and actionable development tasks.
• Collaborate with development teams, including Scrum Masters, developers, and testers, providing clear and concise guidance on priorities and requirements.
• Take ownership of the backlog and collaborate with stakeholders to elaborate business requirements.
• Liaising with software and quality engineers to refine and prioritize the product backlog, ensuring user stories are well-defined, estimated, and ready for development.
• Engage with VN and US stakeholders to understand unmet needs, validate pain points, and incorporate insights into the product development lifecycle that validate the product hypotheses.
• Lead the release planning, sprint ceremonies, and review sessions to ensure alignment with business objectives and customer expectations.
• Contribute to retrospectives and support the team in delivering product increments every 2 weeks, while continuously improving Agile practices.
• Effectively manage multiple teams while balancing priorities. 

Technical Skills

• 3+ years’ experience as a product owner/product manager
• Experience inventorying jobs to be done, breaking down extensive features into incremental, executable pieces, and writing user stories.  
• The ability to illustrate concepts to convey new ideas or work out complex UX workflows.  
• Strong English proficiency in all skills, particularly in technical writing and ability to communicate requirements clearly.
• Strong communication skills with scrum teams and stakeholders.
• Experience with Microsoft 365 and Azure DevOps/Jira or similar.
• Proficient in the Scrum/Kanban framework. 

Things that separate you from the rest: 

• Experience in building products on Cloud platforms, Cloud migration, specifically Azure Cloud.
• Data-driven mindset and critical thinking.  
• Can-do attitude and willingness to learn and adapt to change.
• Experience in Fintech, Banking business procedures, SaaS products.
• Have an understanding of cloud-based databases (e.g., MongoDB, CosmosDB). 

Education: Bachelor's Degree or higher

Job Type

• Full-Time

Schedule

• Monday to Friday

Work Location (Hybrid)

• The Six8 Building: 24 Phan Dinh Giot, Tan Binh District, HCMC.

Benefits

• Health insurance  
• Dental insurance 
• Paid time off 
• Parental leave 
• Childcare assistance 
• Education reimbursement 

This job description is not intended to be all-inclusive. An employee may also perform other reasonable related business duties as assigned by their immediate supervisor or management. Principals only.

Recruiters please don't contact this job poster. DO NOT contact us with unsolicited services or offers.

Your Impact

Imagine the year 2030. Advanced technology has automated routine tasks to put Police Officers back in the community, dramatically improving the quality and safety of our lives. Artificial Intelligence connects the dots and surfaces insights to help prevent crime and keep officers and citizens informed and protected.

Today, public safety officers spend up to 40% of their time on the job filling out paperwork. Not only is this tedious for officers, but the never-ending pile of paperwork reduces the amount of time they can spend out in the field, protecting their communities. That's why we're building Axon Records — a cloud-native web platform that cuts down on paperwork so that officers can spend more time prioritizing the safety of their communities.

As a Sr. Fullstack Engineer on the IRS Vietnam team, you will own features across the entire stack — from React-based UI to GraphQL APIs and Go microservices — and contribute directly to expanding Axon Records to international law enforcement agencies in the US, Australia, and the UK. You will help shape how the platform handles complex, country-specific reporting requirements at scale.

This is a high-impact role with opportunities for technical leadership and cross-team influence.

Work Location: This role is based out of our Ho Chi Minh Office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.
Report to: Software engineering manager
Responsibilities:

The Ideal Candidate

• You are a strong fullstack engineer comfortable owning features from the UI layer through to backend services and infrastructure
• You have a product mindset — you care about the end-user experience, not just the code
• You are self-directed and able to lead feature delivery across teams with minimal guidance
• You are a great communicator. You write design documents, participate in architecture discussions, and document best practices to raise the bar for the team
• You thrive in a distributed, remote-first environment and collaborate effectively across time zones

Sound exciting? We think so too. Apply now to join a team that's turning this vision into a reality.

What You'll Work On

• International NIBRS (US/CA/AU/UK) — Build and generalize OOTB spec generation pipelines to support crime reporting standards for US, CA, AU and UK agencies
• Form Builder — Extend the form validation engine to support country/state-specific rules, enabling international agency onboarding
• Localization & i18n — Localize Activity Logs, Notifications, and Workflows for international deployments
• Schema Store (Schemastorus) — Contribute to the schema registry that powers form validation and spec management across the platform
• API Gateway (Hermes) — Build and maintain the GraphQL API layer connecting React frontends to Go microservices via gRPC

Basic Qualifications

• 5+ years of experience building and shipping production web applications across the full stack
• Strong proficiency in React and TypeScript on the frontend
• Strong proficiency in at least one backend language: Node.js or Go
• Experience with GraphQL (Apollo Client and/or Apollo Server)
• Experience with gRPC and microservices architecture
• Experience scaling systems with Kubernetes and Docker
• Experience mentoring junior engineers and facilitating cross-team collaboration
• Experience with observability tools such as DataDog, Splunk, or Sentry

Preferred Qualifications

• Experience with internationalization (i18n) or building multi-locale, multi-tenant SaaS platforms
• Experience with Protocol Buffers and service-to-service communication patterns
• Experience designing for high availability, reliability, security, and performance
• Familiarity with TypeORM, MySQL, or similar ORM/database tooling
• Experience with CI/CD pipelines and infrastructure-as-code (Terraform, Helm)
• Influences peers, advises senior leaders, coaches and mentors junior team members

The Position

OPSWAT is now searching for a Software Engineering Intern to join our MDaaS product. MDaaS is a real-time malware scanning platform handling 30M+ requests/day, built on a Node.js/TypeScript microservices architecture with event streaming (Kafka, RabbitMQ) and React frontend.

As an Intern, you'll work directly with senior engineers — shipping real features, fixing real bugs, and learning how a production-grade cybersecurity platform is built and operated.

What You Will Be Doing

• Implement small features and bug fixes across backend services (Node.js/TypeScript) under guidance from senior engineers

• Write unit and integration tests to improve coverage on existing modules

• Participate in code reviews — both receiving feedback and reviewing peers

• Debug issues in local and staging environments using logs and tracing tools

• Read and understand event-driven flows (Kafka consumers, RabbitMQ handlers) to contribute to ingestion and processing pipelines

• Update and maintain internal documentation, API specs, and runbooks

• Join sprint planning, daily standups, and retrospectives as an active team member

• Experiment with frontend components in the internal tooling dashboard (React + TypeScript)

What You'll Learn

By the end of your time on MDaaS, you'll have hands-on exposure to:

• Production TypeScript microservices — structure, patterns, and testing

• Event-driven architecture with Kafka and RabbitMQ

• Docker and basic Kubernetes concepts (deployment, logs, exec)

• Code review culture and engineering standards in a global product company

• How a cybersecurity SaaS platform processes millions of file scan requests

What We Need From You

Education & Background

• Pursuing or completed a degree in Computer Science, Software Engineering, or equivalent

• Able to commit at least 4 months (internship) or full-time (associate)

Soft Skills

• Curious and proactive — asks questions, doesn't wait to be unblocked

• Communicates clearly in English (written); able to describe problems and solutions concisely

• Receptive to feedback and willing to iterate quickly

• Comfortable working in a team across different timezones

Technical Fundamentals

• Solid understanding of programming fundamentals: data structures, algorithms, OOP

• Hands-on experience with JavaScript or TypeScript — coursework or personal projects count

• Familiar with Git: branching, pull requests, resolving conflicts

• Basic understanding of REST APIs: HTTP methods, status codes, request/response structure

• Able to read and understand existing code in an unfamiliar codebase

• Actively uses AI coding tools (GitHub Copilot, Cursor, Claude, ChatGPT) as part of daily workflow — knows how to prompt effectively, verify output, and not blindly trust generated code

Dev Environment

• Comfortable working in a Linux/macOS terminal

• Knows how to run a project locally with Docker Compose

• Can use a debugger or structured logging to trace a bug

If Would Be Nice If You Had

• Prior internship or project experience with a Node.js or TypeScript backend

• Familiar with any testing framework (Jest, Vitest, Mocha)

• Basic React knowledge — able to build or modify a UI component

• Exposure to message queues (Kafka, RabbitMQ, Redis) — even conceptually

• Knows what a microservice is and why services communicate over events

• Experience with any cloud provider (AWS, GCP, Azure) — even free tier

• Interest in cybersecurity — malware analysis, threat intelligence, or security tooling

• Has read about or experimented with CI/CD pipelines

• Experience building features or scripts with AI assistance end-to-end — from prompt design to testing the result

• Understands limitations of LLM-generated code: hallucinations, outdated APIs, security blind spots

• Has experimented with AI APIs (OpenAI, Anthropic, Gemini) in side projects

• Familiar with concepts like RAG, embeddings, or function calling — even at a basic level

Summary

Join Aperia Solutions, a leader in SaaS solutions for the Payments and Compliance industries. Aperia is a Texas-based fintech and managed consultancy firm that creates custom SaaS applications and other software-based solutions for the payments, banking, and processing industry. Founded in 1999, Aperia offers business intelligence, risk management, compliance, and customer intelligence platforms. With offices in Dallas, Washington DC, and Vietnam, Aperia is a fast-paced, global organization that strives to improve efficiency in compliance, risk, and customer service operations. Aperia’s clients include banks, processors, payment facilitators, merchant service providers, independent sales organizations, and government entities. A career at Aperia promises a great challenge, culture, and opportunities to forge your own path.

Job Description

At Aperia, we rely on a dynamic team of IT. We’re seeking a (Senior/Middle) System Administrator who is ready to work with new technologies and architectures in a forward-thinking organization that’s always pushing boundaries. This person will have mainly System/Infrastructure responsible. The ideal candidate is also able to cover Network/Security areas and Help Desk tasks (when required).

Core Responsibilities

• Troubleshoot incident report, updating information and restoring/delivering service request IT service(s) within Operation Level Agreements / Service Level Agreement.
• Analyze, collaborate and resolve the root causes in problem task.
• Create, implement and document in authorized change. Also attending CAB’s meetings when required.
• Overview and update CMDB is accurate and up to date.
• Evaluate, present and discuss with line manager on Objective and Key Results (OKRs)/KPI method monthly and quarterly.
• Work on flexible shift patterns (on called duty or onsite) to deliver 247 IT Managed services, with Customer service mindset, when required.

Functional Responsibilities

• Comply and contribute to IT policies, standards, SOP and guidelines.
• Act as a team player with other internal departments/teams, on technical views, to offer and convince requester to follow best practice designing and continue improvement solutions.
• Self-study and propose valuable training courses (soft and hard skill) and technology trending to manager.
• Volunteer to conduct internal training and working with sharing knowledge spirit.
• Compliance with Conversation, Feedback and Recognitions (CFRs) method to build up company’s culture.
• Communicate and network with 3rd partner’s experts in escalated situations.
• Deliver acceptance into service into operational state.
• Assist and contribute on-going projects if required.

Technical Skills

• Good command of spoken and written English
• Int'l certified or hand-on >= 3 years’ experience providing administrative and technical support to enterprise level clients
  • Cloud technologies, in at least TWO of the below areas
    • Private:
      • VMWare: ESXi, vSphere, vMotion, HA, DRS, FT, SRM…
      • Microsoft Hyper-V: OS, SCCM…
      • Other platforms.
    • Public:
      • Int’l provider: Azure, AWS, IBM, Google, Salesforce, Fujitsu…
      • Local provider: CMC, Viettel, FPT, VNPT…
  • Enterprise level support environments, in at least FOUR of the below areas
    • Application/System Services:
      • AD, DNS, DHCP, file sharing, print, web and email.
      • Unified Communications & Collaboration Sys.: PBX, conference and message services.
      • Office 365 or other online services.
    • OS series: Windows Server, Unix & Linux server.
    • Physical devices:
      • Server Device (non-blade/blade): IBM, Dell, HP, Cisco or other servers with console technologies, such as: IMM, iDRAC, iLO…
      • End user device: PC, office equipment, mobility device…
    • Network
      • LAN: wired (access switch), wireless (access point) …
      • WAN: connection (FTTH, leased line), router, VPN, Load Balancer…
    • Security
      • Total Visibility: ACS, CCTV, RADIUS, monitoring, Proxy…
      • Complete Control: firewall, WAF, antispam, WSUS patching, McAfee, Symantec, TrendMicro, BitLocker, SafeGuard, MFA…

Things that will separate you from the rest.

• Experience in leading team.
• ITIL qualification or awareness of the ITIL processes and ticket systems (ServiceNOW, Atlassian, TOPdesk, ZenDesk…).
• Experience in a multi-client solutions provider with or without legacy systems.

Education or Certifications

• BSc/BA, preferred in Information Technology, System 

Job Type

• Full-Time

Work Location (Hybrid)

• The Six8 Building, 24-26 Phan Dinh Giot Street, Ward 2, Tan Binh District, HCMC

Benefits

• Health insurance 
• Dental insurance
• Life insurance
• Paid time off
• Parental leave
• Childcare assistance
• Education reimbursement

This job description is not intended to be all-inclusive. An employee may also perform other reasonable related business duties as assigned by their immediate supervisor or management. Principals only.

Recruiters please don't contact this job poster. DO NOT contact us with unsolicited services or offers.

The Position

OPSWAT is committed to harnessing the power of AI to drive meaningful advancements across all areas of our business. We are currently seeking a highly skilled AI Engineer (Middle Level) to lead and support the development of AI-driven projects, with a key focus on integrating our in-house AI Insights go-to-market platform with various enterprise systems.

In this role, you will work closely with the Digital Transformation Team, Customer Experience (CX) Team, and the Enterprise & Data Team to integrate AI capabilities across CRM and other critical business platforms. This is a unique opportunity to be at the forefront of AI innovation within a global cybersecurity company, delivering impactful solutions that improve efficiency, intelligence, and customer outcomes.

What You Will Do

• Development of AI Insights - Go-To-Market Platform:
  • Design, build, and evolve AI Insights, OPSWAT’s in-house, AI-powered go-to-market platform built on CRM and enterprise data.
  • Architect and implement multi-agent AI systems that analyze GTM data to:
    • Identify customer buying intent, readiness, and deal momentum
    • Prioritize customer accounts and opportunities with clear, explainable reasoning
    • Detect pipeline risk, slippage, and growth opportunities across sales and marketing
  • Develop and maintain data pipeline to transform raw CRM data into decision-ready signals, metrics and insights used by AI agents.
• Development of Chatbot Platform:
  • Design, build and maintain OPSWAT AI Assistant - our chatbot framework to build chatbot systems.
  • Continuously improve Agentic RAG, MCP services and data pipeline for enterprise data systems.
  • Fine-tune a custom LLM model with deep understanding of OPSWAT products and cybersecurity world.
  • Fine-tune SLM model for intention classification, agentic tool calling, etc.
• Research & Propose Innovative Solutions: exploring and implementing novel AI techniques and automation solutions.

What We Need From You

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• 5+ years of experience in software engineering, with a focus on Generative AI, LLM, Machine Learning and web app development.
• Experience in multi-agent orchestration framework (e.g. LangGraph, AutoGen, Agent Framework, ...).
• Experience in RAG architectures and Vector databases (e.g. Azure AI Search, Pgvector, Weaviate, ...).
• Experience in fine-tuning or instruction-tuning LLMs.
• Solid understanding of software development methodologies (Agile, Scrum, etc.).
• Good communication, collaboration, and interpersonal skills.
• Strong problem-solving and analytical skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in one or more of the following programming languages: Python, React, Typescript.

It Would Be Nice if You Have

• Certifications in AWS and Azure architecture.
• Experience in backend-end development.
• Experience in CI/CD pipelines and cloud production deployment (Azure, AWS or GCP).

About the Role

The CTO Intelligence Hub is OPSWAT’s internal AI-powered data platform; dashboards and APIs that give leadership real-time visibility into AI adoption, financial performance, customer health, and sales. The platform runs on a fleet of Flask, FastAPI, and Streamlit applications backed by a Fabric → Parquet → S3 data pipeline, all tied together by an agentic coding system where GitHub Issues become production pull requests in under three minutes.

As AI Platform Architect, you own the application layer. You design and build new intelligence products, evolve existing dashboards, and work with the AI coding pipeline — writing the specs, reviewing the plans, and guiding the implementation. You are the “human senior engineer” in a team where your main coding collaborator is Claude.

What You Will Own

• Application architecture: Flask APIs, FastAPI microservices, Streamlit dashboards; schema and data-flow design across 12+ applications
• Agentic coding pipeline: creating well-scoped GitHub Issues, reviewing AI-generated implementation plans, approving or refining, merging PRs; the pipeline (claude-coder) takes issues from triage to production PR in ~3 minutes for routine work
• Data pipeline & analytics: extending the Fabric → Parquet → S3 pipeline; designing new analytics (percentile ranking, quadrant analysis, trend computation); HR enrichment and data quality
• Test-driven development: writing pytest spec suites that the AI implementer must satisfy; test files are the spec and cannot be modified by the AI
• Claude API / CLI integration: building features that call Claude for inference (content generation, analysis, RFP answering); working with OAuth-based CLI inference and direct API patterns
• UX & visualisation: Plotly dashboards, Jinja2 templates, React/Vite prototypes; maintaining the OPSWAT brand system across all apps
• Architecture documentation: keeping Confluence up to date as the system evolves; writing CLAUDE.md context files that teach the AI pipeline how each repo works
• New product design: identifying gaps in current intelligence coverage and proposing, scoping, and shipping new internal tools

You Will Be a Strong Fit If You Have

• 3–7 years of Python backend development (Flask, FastAPI, or equivalent)
• Strong data skills: pandas, SQL, Parquet, data modelling; you are comfortable designing a metrics pipeline from raw HR and usage data to ranked leader-board
• Experience working with LLM APIs (OpenAI, Anthropic, or equivalent) in production
• A test-first mindset: you write tests before code and believe the test suite is the specification
• Clear written communication because your primary “pairing partner” reads GitHub Issues, your ability to write precise, unambiguous requirements directly determines output quality
• Comfort reading and reviewing AI-generated code critically; you know when to approve, when to push back, and when to take the keyboard yourself
• Experience with REST API design and documentation

Nice to Have

• Streamlit or Plotly dashboard development
• React / TypeScript (for UX prototypes)
• Microsoft Fabric, Azure Data Warehouse, or similar cloud data platforms
• Familiarity with GitHub Actions and CI/CD pipeline design
• Experience building multi-language document processing (the RFP automation covers 14 languages)
• Prompt engineering and system-prompt design for agentic workflows
• OPSWAT product knowledge (MetaDefender, OESIS, CDR - not required but helpful)

About the Role

The CTO Intelligence Hub is OPSWAT’s internal data platform; a fleet of 20+ containerised applications running on AWS EC2 that deliver AI adoption analytics, financial intelligence, customer health scoring, sales leaderboards, and content generation to OPSWAT leadership and 590+ engineers worldwide. You will own the infrastructure layer that keeps this platform reliable, secure, and scalable.

This is a hands-on individual-contributor role. You will be the sole infrastructure owner on day one, working closely with the CTO and one AI Platform Architect to operationalise and evolve the system.

What You Will Own

• AWS infrastructure: EC2 instances (eu-north-1), S3 buckets, IAM roles, SSM-based remote access (no SSH), security group allowlists across 8 global offices
• Container orchestration: Docker Compose fleet of 20+ services with sequential startup chains, health monitoring, auto-rollback, and OOM prevention on memory-constrained instances
• CI/CD pipeline: GitHub Actions workflows (centralized deploy-app.yml), S3 artifact rotation, per-service smart change detection, post-deploy health checks
• Reverse proxy & SSO: nginx routing, Cloudflare SSL termination, OAuth2 Proxy backed by Azure AD for single sign-on across all internal apps
• Credential & secrets management: OAuth token lifecycle (token-proxy auto-refresh), GitHub org secrets, PAT rotation, SSM Parameter Store, per-app .env files
• Data pipeline operations: EC2 #3 (Fabric → Parquet → S3), daily cron jobs, MSAL token refresh, lockfile and resume logic
• Observability & incident response: health monitor (15-min cron), watchdog deep-checks, Telegram alerting, EC2 reboot recovery, Docker mount-corruption recovery
• Security posture: network-level access controls, credential hygiene, OPSEC between corporate and personal identities

You Will Be a Strong Fit If You Have

• 3–6 years hands-on AWS experience (EC2, S3, IAM, SSM — not just console clicks)
• Solid Docker and Docker Compose skills; you debug failed container starts at 2 am without fear
• GitHub Actions: writing and maintaining multi-job workflows with secrets, artifacts, and matrix builds
• Linux system administration (Ubuntu): cron, systemd, disk management, process investigation
• Python scripting for ops tasks (deployment scripts, health checks, API automation)
• nginx configuration: upstream proxying, path-based routing, SSL
• A security-first mindset: you default to least-privilege and always ask “what happens if this leaks?”

Nice to Have

• Experience with Cloudflare (proxying, SSL, DNS management)
• Azure AD or OAuth2 Proxy familiarity
• PostgreSQL administration
• Experience operating ML/AI inference workloads
• GitHub App development (JWT-based installation tokens)
• Familiarity with Microsoft Fabric or Azure data services

Job Details

• 💼 Revenue team 
• 📍 Vietnam
• 🕜 Full-Time Remote
  
• 🌐 Fluent in English and Vietnamese 

What you will do
You’ll be the face of Lighthouse for prospective clients, owning the full sales cycle from prospecting to close. This is a hunter role: you carry a quota, you build your own pipeline, and you’re accountable to outcomes and success. No excuses, just results.
What makes this different: you won’t do it alone. Lighthouse is deploying an agent AI infrastructure — Enablement, Pre-Sales, and Coaching agents — alongside a modern revenue stack. AI handles the prep, the sequencing, and the pattern recognition so you can focus on what matters — building relationships, running sharp discovery, and closing deals.
We work with structured sales methodology, like MEDDPICC to support high-quality deal execution. You’ll advance deals with evidence, protect pricing on value, and forecast with precision. We want to help you use modern tools to become a better seller and achieve great success. 

Where you will have impact

• Own your territory and your number. Build and execute a strategic territory plan to generate a net-new pipeline. Maintain 3x pipeline coverage, forecast honestly, and take full accountability for your results. Your quota is your commitment.
• Hunt and build a pipeline. Source a meaningful share of your own pipeline through outbound sequences, ICP targeting, Lighthouse Connect events, and industry conferences. This is not an SDR-reliant role.
• Run a disciplined sales process. Using MEDDPICC to qualify and advance opportunities. Use the AI Pre-Sales Agent to identify gaps before every major call. Advance deals through stage gates with evidence, not optimism. Leverage AI to make your days easier and focus on more selling time.
• Use AI as a force multiplier. Leverage the Enablement Agent for call prep, discovery frameworks, and positioning. Use the Coaching Agent to surface patterns in your pipeline and win rate. Push back on the tools when they’re wrong — help make the system smarter.
• Become a hospitality expert. We will help you understand revenue management workflows well enough to run ROI conversations without a pre-sales overlay on every deal. Position an integrated platform versus point solutions. Know the competitive landscape inside out.
• Drive results beyond net-new. Consistently meet and exceed sales targets through new business and by identifying expansion and upgrade opportunities within your accounts. Partner with Product to share market feedback and influence the roadmap. Represent Lighthouse at industry events to build the brand and your

About our team

You’ll join a global Revenue team of 150+ sales professionals across 24 countries. Our team works across the full Lighthouse product suite, helping hotels, chains, and hospitality groups achieve their commercial goals. It’s a collaborative, high-energy environment with real opportunities for career growth and the chance to learn from experienced leaders as we continue to expand our market share.

What's in it for you

• Flexible time off: Autonomy to manage your work-life balance.
• Career development: Workshops, frameworks, and training to maximize your professional potential.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Referral bonuses: Earn rewards for bringing in new talent.

Who you are

• 2–5 years in a closing sales role, SaaS experience is a must but hunger and skill matters more than industry tenure.
• Self-directed, coachable, and driven to continuously improve. You seek feedback on your calls, your pipeline, and your positioning — and act on it within the next deal, not the next quarter.
• You treat AI tools as a core part of your selling motion, not a novelty. You adopt new tooling quickly and bend it to your style.
• Experience with MEDDPICC or similar qualification frameworks is a plus, not a requirement. What matters is that you bring discipline and structure to how you run deals.
• Strong business acumen with the ability to sell on value, not price. Confident engaging stakeholders from GMs to C-suite.
• You want to win. You prospect when it would be easier not to. You follow up one more time. You’re not okay with a bad quarter.

About Ogilvy

Aspiring to grow brands, drive impacts for our clients and inspire our people, T&A Ogilvy has constantly pushed our creativity and mindset to transform from a leading PR agency to the best creative innovation partner and a borderless creative playground for our talents, so everyone can #GrowWithUs.

About the Role  

Responsible for the day-to-day activities, to coordinate with the Art Director and other members in Creative team to produce creative, high quality artwork in a timely and cost effective manner.

Key Responsibilities:

• Create innovative and high-quality artwork
• Prepare comprehensives, mechanical, computer files to disc production ready
• Effective and timely management of assigned projects as directed
• Conceptualize visuals, drafting based on requirements
• Develop ideations, illustrations, logos and other designs
• Responsible for additional duties and projects as assigned
• Maintain a superior knowledge of the latest technology, i.e. learn new programs as they are released

What You Need:

• 2 - 3 year - experience in designing, in an agency is a bonus
• Excellent design and artist abilities
• Proficient in all Adobe CS Packages
• Ability to contribute new ideas
• Able to seek new approaches to problem solving
• Willing and able to incorporate suggestions or build upon ideas of others
• Strong communication skills able to provide clear feedback and honest appraisals of others
• Knowledge of printing process to help achieve high quality finished artwork
• A detail-oriented, collaborative, team-player
• Excellent organization and time management skills
• A detail-oriented, collaborative, team-player

How We’ll Support You 

Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We’ll empower you with the tools you’ll need to succeed. We’ll give you the autonomy to seek out new paths and better ways of doing things. We’ll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we’ll provide opportunities for you to do work of which you’ll be proud, with people you’ll be proud to call your teammates.  

Role Summary and Impact

We are seeking a detail-oriented and proactive player to drive our campaign success. You will be responsible for the end-to-end management of performance marketing campaigns across various e-commerce and media platforms, ensuring optimal performance and ROI.

• Develop a strong understanding and hands-on execution of e-commerce platforms (Shopee, Lazada, TikTok Shop, Tiki) and media systems (Facebook Ads, Google Ads, TikTok Ads).
• Manage the entire campaign lifecycle, from setup and execution to optimization and performance analysis, ensuring alignment with business objectives.
• Continuously monitor and optimize campaigns by managing bidding, audience targeting, budget pacing, and conversion performance to drive traffic and sales.
• Analyze performance data to generate actionable insights, and create clear reports and dashboards to inform decision-making.
• Manage campaign budgets and timelines effectively, ensuring all deliverables are met with high quality and accuracy, especially during peak trading periods.

Skills and experience:

• A Bachelor’s degree in Media & Advertising, Marketing, Business Administration, or a related field.
• Minimum 2 years of hands-on experience in e-commerce performance marketing or a related digital media role.
• Proven expertise in setting up and optimizing campaigns on e-commerce platforms (Shopee, Lazada, etc.) and off-platform advertising systems (Facebook Ads, Google Ads, etc.).
• Strong analytical skills with proficiency in Excel for data analysis and reporting.
• Highly organized, proactive, and responsible, with the ability to manage multiple priorities in a fast-paced environment.
• A strong interest in e-commerce, a data-driven mindset, and a commitment to continuous learning and improvement.

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising. 

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. 

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

Summary 

Join Aperia Solutions, a leader in SaaS solutions for the Payments and Compliance industries. Aperia is a Texas-based fintech and managed consultancy firm that creates custom SaaS applications and other software-based solutions for the payments, banking, and processing industry. Founded in 1999, Aperia offers business intelligence, risk management, compliance, and customer intelligence platforms. With offices in Dallas, Washington DC, and Vietnam, Aperia is a fast-paced, global organization that strives to improve efficiency in compliance, risk, and customer service operations. Aperia’s clients include banks, processors, payment facilitators, merchant service providers, independent sales organizations, and government entities. A career at Aperia promises a great challenge, culture, and opportunities to forge your own path. 

Job Description 

At Aperia, we rely on a dynamic team of Human Resources personnel to support our ever-evolving employee population. We’re seeking a Senior Talent Acquisition who is responsible for collaborating with current Talent Acquisition team for end-to-end recruitment process for IT positions, focusing on senior level. The ideal candidate will have a strong background in technical recruiting and a proven track record of finding and engaging top IT talent. This role requires close collaboration with hiring managers and the Talent Acquisition team to ensure a smooth and efficient recruitment process.

Core Responsibilities 

• Collaborate with TA and Hiring Managers:
  • Work closely with Talent Acquisition (TA) teams and hiring managers to understand the specific technical requirements for each role.
  • Develop and maintain strong relationships with stakeholders to ensure alignment on recruitment strategies and goals.
• Find and Engage Top IT Talent:
  • Source and connect with highly skilled IT professionals through various channels, including job boards, social media, networking events, and referrals.
  • Utilize advanced sourcing techniques to identify and attract passive candidates.
• Manage Candidate Pipelines:
  • Oversee the recruitment process, ensuring a seamless journey from sourcing candidates to their placement.
  • Maintain and update candidate databases and tracking systems to ensure accurate and up-to-date information.
• Conduct Interviews and Assessments:
  • Perform initial screenings and assessments to evaluate candidates’ suitability for technical roles.
  • Coordinate and schedule interviews with hiring managers and other stakeholders.
• Ensure a Positive Candidate Experience:
  • Provide timely and constructive feedback to candidates throughout the recruitment process.
  • Ensure a positive and professional candidate experience from initial contact to onboarding.

Functional Responsibilities 

• Propagate an environment of attention to detail and organizational skills.
• Communicate relentlessly with team, manager and leadership, to ensure transparency in all talent initiatives.
• Identify and implement key talent performance metrics and monitoring solutions to measure success.
• Excellent inter-personal and communication skills, able to engage with users and stakeholders across disciplines, verbally and in writing.
• Strong organizational skills that reflect ability to perform and prioritize multiple tasks with excellent attention to detail.
• Use the highest levels of professionalism, diplomacy in working relationships across teams. 

Technical Skills 

• At least 5 years’ experience in talent acquisition, focusing on IT talent in recent 3 years.
• Proven experience in attracting and onboarding top IT talents for high-demanding requirements, including senior/principal/lead positions that require multiple programming language comprehension.
• Possess strong network connections among IT communities, in Vietnam and particularly in Ho Chi Minh city.
• Knowledge and insights on the Vietnam IT talent market, including talent availability, market trends, and competitive intelligence. 
• Demonstrated experience in employer branding, recruitment marketing, and utilizing social media and other channels for talent attraction.
• Data-driven mindset, using metrics and analytics to evaluate recruitment performance, identify areas for improvement, and optimize recruitment strategies 
• Excellent communication in both English and Vietnamese; be able to build and maintain close relationships with candidates, hiring managers, and other stakeholders.  

Things that will separate you from the rest 

• Degree in IT-related field.  
• In-depth understanding of IT roles, technologies, trends, ability to assess technical skills.  
• Previous experience working with C-level as hiring managers is highly desirable. 

Eligibility Requirements 

• Must be willing to submit to a background investigation and drug test as part of the selection process. 

Job Type 

• Full-time 

Schedule 

• Monday to Friday 

Work Location

• The Six8 Building: 24-26 Phan Dinh Giot, Tan Son Hoa Ward, Ho Chi Minh City

Benefits

• Health insurance  
• Dental insurance 
• Paid time off 
• Parental leave 
• Childcare assistance 
• Education reimbursement 

This job description is not intended to be all-inclusive. An employee may also perform other reasonable related business duties as assigned by their immediate supervisor or management. Principals only.

Recruiters please don't contact this job poster. DO NOT contact us with unsolicited services or offers.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience

An Ideal Candidate Should Have

• Proven experience in backend development: TS/Node (required)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
• Preferred: Experience with Docker and containerized deployments
• Preferred: Proficiency in deploying high availability applications on Kubernetes

What We Offer

• A dynamic environment where your contributions shape the company and its products
• A team that values innovation, intuition, and drive
• Autonomy, fostering focus and creativity
• The opportunity to have a significant impact in a revolutionary industry
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Role Summary and Impact

As the Associate Manager, Planning, you will be a key figure in steering our clients' media investments toward success. Your impact will be measured by the strategic quality of your plans, the flawless execution of campaigns, and your contribution to the team's growth.

• Client Advisory: Serve as a trusted advisor and primary point of contact for clients on all matters related to media strategy, planning, and performance.
• Strategic Planning: Lead the development of comprehensive, data-driven media strategies and integrated campaign plans that align with client business objectives.
• Campaign Management: Oversee the end-to-end lifecycle of campaigns, from initial brief and implementation to post-campaign review and analysis for your assigned brands.
• Performance & Analytics: Establish clear campaign KPIs, develop measurement methodologies, and ensure all projects are tracked and measured to provide actionable insights and demonstrate ROI.
• Partner Collaboration: Work closely with key media partners, vendors, and internal teams to negotiate and plan implementations, ensuring a seamless and effective execution process.
• Innovation: Stay current with the latest digital trends and changes in the media landscape, proactively updating clients and integrating innovative solutions into media plans.
• Team Leadership: Provide guidance, mentorship, and support to junior team members, fostering their professional development and ensuring operational excellence across the team.

Skills and experience:

• Experience: Minimum 3-5 years of experience in digital or integrated media planning, preferably within a media agency, client-side, or media owner capacity.
• Strategic Outlook: A strong background in digital media with a strategic mindset and the ability to develop comprehensive media strategies.
• Technical Proficiency: Solid experience in media planning and buying across all digital platforms, with hands-on experience of advertising technology platforms (e.g., ad servers, DSPs, Facebook Ads Manager).
• Client-Facing Skills: Demonstrated success in a client-facing role, with excellent presentation, reporting, and communication skills in both English and Vietnamese.
• Leadership & Teamwork: Proven ability to manage multiple projects and integrate large teams. Experience in coaching, guiding, and developing junior team members is essential.
• Analytical Mindset: A passion for data, insights, and ideation, with the ability to set viable objectives, recommend measurement methodologies, and ensure campaigns meet agreed-upon KPIs.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.

In short:  

• Supporting Head of Footwear Costing and particularly in line with Brand Costing strategic direction, optimize product cost for Footwear product.
• Maximize Margin opportunity through the leveraging of key levers by implementing costing standardization and strengthen Costing strategy.
• Strongly coordinate and facilitate all Costing related topics internally and externally with the numbers of stakeholders.

Your mission:

• Costing direction & Costing projects:  Supporting head of Footwear Costing to drive footwear Costing direction and Strategy & Costing Projects, be able to communicate Costing projects throughout the Organization and take a lead to drive the team effort by ensuring the implementation and execution in place
• Communication: Be able to represent Costing function in the Organization to Communicate Costing initiatives , Be capable of providing Costing insights and Costing guidance and the ability of managing stakeholders internally and externally
• Manufacturing Partnership & Negotiation: Own the costing relationship with the key manufacturers. Lead high-stakes price negotiations and build strategic partnership, and provide on the ground intelligence to inform Costing and Sourcing decisions.
• Cost optimization: Deliver customized Costing training to the Creation & Sourcing team to drive cost consciousness and Support the team to optimize product cost by leveraging the costing approach
• Profitability:  Actively contribute to Margin maximization, through key levers such as Costing Standardization, Costing engineering, Pattern efficiency, Material Cost strategy and any other profitability related initiatives with the aim to deliver product value to the consumer while improving company profitability.
• Processes & Systems: Be the part of system & process enhancement to drive Costing automation and process efficiency and effectiveness
• Governance: act as gatekeeper to ensure that all costing manuals & standards, processes & policies and Costing system are understood and correctly applied consistently by suppliers and eventually leading the practice of Costing auditing
• Trends: Stay up to date on footwear industry and business trends and drivers to support proactive adjustment to the dynamic cost environment.
• Team Leadership & Development: Lead, Mentor and develop the individual team members. Possesses the emotional intelligence to motivate, provide constructive feedback and unlock the potential of each team member

Your story:

• University degree in business, economics, accounting, engineering; and with the passion for numbers and value engineering
• 7+ years’ experience working at a premium footwear brand, technical experience and knowledge of product construction, manufacturing methods and with Sourcing planning will be a plus
• Excellent commercial sense and very analytical mindset
• Advanced project management skills with the ability of storytelling
• Proficiency in both Excel and PPT
• Strong price negotiation skills and impeccable integrity
• Critical thinking and be able to challenge status quote and drive Costing project in the collaborative way.
• Be able to motivate/ guide team to reach individual and team goals
• Excellent interpersonal and communication skills in a fast-paced, cross-cultural, and cross-functional environment
• Fluent in English spoken and written

Role Summary and Impact 

• Assist in developing an integrated media campaign approach and how everything integrates within the bigger communication strategy. 

• Apply knowledge of Vietnam's media landscape and the role of digital/media channels to deliver compelling solutions. 

• Communicate and maintain a day-to-day operational relationship with a mid-level person of clients & internal stakeholders to ensure the plans are aligned for a smooth, integrated campaign delivery. 

• Assist in making the quarterly and annual media plan, budget allocation, and own day-to-day reports. 

• Deliver small-size or a part of large-size proposal presentation (from traditional to digital) to clients and internal stakeholders with close support 

• Drive tactical innovation across media platforms, including TV, OOH, display, video, search, mobile, social and programmatic… 

• Manage implementation and collaborate with media owners, agency partners, and internal buying teams to ensure all deliverables are met/launched on time. 

• Assist and guide junior staffs to learn and acquire domain knowledge and skills 

• Evolve use of measurement systems to provide greater insight into ROI of media plans and ensure the team delivers agreed KPIs. 

• Understand the end-to-end financial process and execute day-to-day finance operations of own client/vendors with accuracy. 

Skills and Experience 

• Bachelor’s degree in majors as Media & Advertising, Mass Communication, Digital Marketing, Computer Science. 

• Good communications skills with fluent English skills. 

• Strong attention to detail and comfortable working with numbers and data. 

• Strong desire to work in a cross-functional team environment. 

• Eager to learn quickly and adapt to a fast-paced environment. 

• Ability to multitask under high pressure and fast pace. 

• Basic understanding of the industry, business, brands, and consumers in the Vietnam landscape 

• Hands-on experience of advertising technology platforms (Google Ad, ad servers, DSPs, Facebook Ads Manager …) is a strong plus. 

• Strong proficiency in Microsoft Excel and PowerPoint. 

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising.  

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.  

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.  

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

Role Summary and Impact

• Work with key media partners for implementation planning and negotiations
• Be the trusted advisor/ to-go person within the team and with clients for all things related to digital/ media
• Presentation of strategy and implementation ideas to clients, across different digital platforms
• Responsible for overall campaign strategy, planning, implementation, and post-campaign reviews for your set of brands.
• Develop and follow best practices and procedures/process for media planning & operations
• Set viable objectives and KPIs, and recommend/develop measurement methodology against all briefs
• Ensure projects/campaigns are tracked and measured based on agreed KPIs and media efficiencies
• Provide guidance to the team on planning, operations, and optimization of digital campaigns.
• To be a team player and work well with all members of the team to ensure all tasks are fulfilled. Guide and advise the wider team on best practices, innovation, and work processes.
• Collaborate closely with internal stakeholders to ensure the campaign's smooth implementation
• To update the team and clients on new trends and changes in the media landscape (e.g. new media vendors, new ad formats, etc.)

Skills and Experience

• Minimum 3 years’ work experience in a media agency, client-side in-house team, or media owner capacity
• Strong digital background with a strategic outlook
• Solid experience in media planning and buying across all digital platforms, with hands-on experience of advertising technology platforms, for example, ad servers, DSPs, Facebook Ads Manager, an advantage
• Highly evolved presentation and reporting skills.
• Experience in managing multiple work streams and integrating on large projects and teams
• Demonstrated experience and success working in a client-facing role, with FMCG experience an added advantage
• An ability to coach and develop junior members of the team
• Shows depth of understanding of the industry, business, brands, and consumers in client conversations.
• A passion for data, insights, and ideation
• Experience in integrated planning will be an advantage

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising. 

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. 

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

Role Summary and Impact

As the Associate Manager for Performance (Search), you will be the strategic lead for our paid search practice. You will be responsible for guiding a large portfolio of brands, managing complex campaigns from start to finish, and mentoring a team of specialists. Your primary focus will be on driving tangible business outcomes through relentless, data-driven optimization.

Your core responsibilities will include:

• Leading paid search strategies on Google Ads to achieve branding and performance objectives.
• Managing a large campaign portfolio end-to-end, ensuring execution, budget adherence, and strategic alignment.
• Serving as the primary contact for all search projects, effectively managing timelines, deliverables, and client communication.
• Promoting a culture of continuous optimization by testing and refining campaigns to exceed revenue and ROAS targets.
• Conducting performance analysis, rapidly processing data to extract key insights and presenting strategic recommendations to senior stakeholders.
• Mentoring junior team members, supporting their growth while maintaining high-quality work standards.
• Adapting to changing local and regional KPIs to ensure ongoing campaign effectiveness and growth.

Skills and Experience

• A Bachelor’s degree in Media & Advertising, Marketing, Business Administration, or a related field.
• 3-4+ years of experience in performance marketing, preferably in a media agency.
• Expert-level proficiency with Google Ads, including value-based bidding strategies, advanced targeting, and various ad formats.
• A proven track record in managing campaigns and optimizing for business KPIs like revenue and ROAS.
• Strong project management skills, effectively handling numerous campaigns and demanding stakeholders.
• Experience in mentoring or leading junior team members is preferred.
• Strong analytical skills, proficient in Google Analytics and data processing.
• Knowledge of website analytics, conversion tracking, and tag management systems (e.g., Google Tag Manager) is a plus.
• Familiarity with other biddable media platforms (such as Meta or TikTok) or Search Ads 360 is an asset.

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising. 

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. 

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

Role Summary and Impact

We are seeking a detail-oriented and proactive player to drive our campaign success. You will be responsible for the end-to-end management of performance marketing campaigns across various e-commerce and media platforms, ensuring optimal performance and ROI.

• Develop a strong understanding and hands-on execution of e-commerce platforms (Shopee, Lazada, TikTok Shop, Tiki) and media systems (Facebook Ads, Google Ads, TikTok Ads).
• Manage the entire campaign lifecycle, from setup and execution to optimization and performance analysis, ensuring alignment with business objectives.
• Continuously monitor and optimize campaigns by managing bidding, audience targeting, budget pacing, and conversion performance to drive traffic and sales.
• Analyze performance data to generate actionable insights, and create clear reports and dashboards to inform decision-making.
• Manage campaign budgets and timelines effectively, ensuring all deliverables are met with high quality and accuracy, especially during peak trading periods.

Skills and experience:

• A Bachelor’s degree in Media & Advertising, Marketing, Business Administration, or a related field.
• Minimum 2 years of hands-on experience in e-commerce performance marketing or a related digital media role.
• Proven expertise in setting up and optimizing campaigns on e-commerce platforms (Shopee, Lazada, etc.) and off-platform advertising systems (Facebook Ads, Google Ads, etc.).
• Strong analytical skills with proficiency in Excel for data analysis and reporting.
• Highly organized, proactive, and responsible, with the ability to manage multiple priorities in a fast-paced environment.
• A strong interest in e-commerce, a data-driven mindset, and a commitment to continuous learning and improvement.

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising. 

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. 

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

Role Summary and Impact

As the Associate Manager for Ecommerce Planning, you will be instrumental in designing and driving integrated e-commerce growth strategies. Your primary focus will be on translating overarching business objectives into clear, actionable e-commerce media plans, identifying growth opportunities, and managing pivotal relationships with clients and key stakeholders to deliver strong business outcomes.

• Ecommerce Planning & Strategy: Lead the development of comprehensive e-commerce strategies and media plans (annual/quarterly) that are aligned with client business objectives and growth priorities.
• Growth Identification: Identify and articulate growth opportunities by analyzing platform dynamics, shopper behavior, category trends, and the competitive landscape.
• Strategic Frameworks: Build clear planning frameworks that cover traffic generation, conversion optimization, buyer growth, promotional strategy, and overall business performance analysis.
• Business Performance Management: Monitor and evaluate e-commerce performance across various platforms and campaigns, analyzing key metrics (GMV, ROAS, traffic, conversion, AOV) to generate actionable insights that inform future planning.
• Stakeholder Management: Serve as a key strategic contact for clients in planning, performance discussions, and business recommendations, building trusted relationships through proactive and solution-oriented communication.
• Platform & Solution Expertise: Maintain a strong operational knowledge of major e-commerce platforms (e.g., Shopee, Lazada, TikTok Shop), including their commercial mechanics, performance levers, and media ecosystems to shape strategic recommendations.
• Project Management & Collaboration: Effectively manage multiple projects, timelines, and priorities, coordinating with cross-functional teams (media, content, analytics, operations) to ensure flawless execution.

Skills and Experience

We are looking for someone with:

• Bachelor’s degree in Media & Advertising, Marketing, Business Administration, or a related field is preferred.
• Minimum 3 years of experience in e-commerce, digital commerce, or e-commerce media. Agency, e-commerce enabler, or platform-side experience is preferred.
• Strong, demonstrated understanding of e-commerce platforms and how they operate, particularly major marketplaces like Shopee, Lazada, and TikTok Shop.
• Proven capability in strategic planning, with the ability to convert business goals into structured e-commerce strategies and actionable media plans.
• Excellent analytical skills with confidence in interpreting data to generate business insights and data-driven recommendations.
• Strong project management skills, with experience managing multiple workstreams and cross-functional stakeholders simultaneously.
• Excellent communication, presentation, and problem-solving skills.
• Proactive, detail-oriented, and solution-driven mindset with proficiency in Excel and PowerPoint.

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising. 

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. 

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

Role Summary and Impact

Are you a programmatic expert with a passion for driving measurable results and optimizing campaigns across cutting-edge digital platforms? We are seeking a highly motivated and data-driven Associate Manager, Performance (Programmatic) to join our team. In this pivotal role, you will be instrumental in managing, optimizing, and scaling our paid media campaigns, with a specific focus on programmatic buying, complemented by social and video advertising. If you thrive on data-driven insights and collaborative success, we want to hear from you!

• Drive campaign activation and optimizationwith a primary focus on programmatic platforms (DV360/TTD/Xandr…) This role also involves managing campaigns on key social and video advertising platforms, including YouTube Ads and TikTok Ads. 
• Discuss campaign briefs and support Planners/Managers in generating programmatic/social media schedules to deliver client objectives. 
• Campaign Setup & Integrity: Execute precise campaign setup and activation, promptly resolving any tracking or discrepancy queries to ensure accuracy and adherence to best practices. 
• Budget & Performance Oversight:Accountable for the ongoing management of campaign budgets, daily spend levels, and continuous monitoring of performance against key goals. 
• Data Analysis & Recommendations: Proactively analyze campaign performance data to identify trends, derive actionable insights, and develop strategic recommendations. Present these findings through impactful mid and post-campaign reports to drive in-flight optimizations and inform future campaign strategies. 
• Collaborative Client Success: Foster effective collaboration within the team, across GroupM Nexus, and with WPP Media Agencies to ensure seamless campaign delivery and client success throughout the entire lifecycle (briefing, booking, setup, optimization, reporting). 
• Attain DSP platform or Social platform accreditation/certification. 
• Any other project or tasks as assigned from time to time. 

Skills and Experience

• Education: Bachelor's degree, or equivalent diploma, in disciplines as STEM, Mass Communications, Digital Advertising/Media, Business Studies or relevant experience. 
• Experience: 3+ years working experience in Programmatic buying/operations with a trading desk, publisher, or agency managed model. 
• Platform Expertise: DSPs (e.g: DV360, TTD, Xandr…), Tiktok ads, Google ads 
• Programmatic Ecosystem Understanding: Understanding of the programmatic buying ecosystem, including the functions of DSPs/SSPs, Real-Time Bidding (RTB) mechanics, ad exchanges, and various deal types. 
• Ad Format Knowledge: Familiarity with a diverse range of ad formats across platforms, such as YouTube Bumper Ads, Video Reach Campaigns (VRC), Video View Campaigns (VVC), TikTok ad formats, OTT, and Display & Video within Open Exchanges (e.g., Google Display Network)… 
• Ad Serving & Verification Fundamentals: Basic understanding of ad serving and verification platforms like Campaign Manager 360 (CM360), Integral Ad Science (IAS)/DoubleVerify (DV), as well as key ad verification metrics including Brand Safety, Invalid Traffic (IVT), and Viewability. 
• Technical Proficiency: Proficiency in Microsoft Excel and PowerPoint. 
• Analytical & Problem-Solving: Strong analytical skills with the ability to interpret complex data, solve problems creatively, and deliver data-backed insights. 
• Communication Skills:Excellent written and verbal communication skills, with the ability to articulate complex concepts clearly and present performance results confidently. 
• Detail-Oriented & Organized:Meticulous attention to detail, highly organized, responsive to deadlines, and adept at managing multiple priorities in a fast-paced environment. 
• Team Collaboration:Proven ability to work effectively as a team player, providing and receiving feedback professionally, and thriving in a cross-functional environment. 
• Adaptability & Drive:Ability to successfully adapt to a fast-changing digital environment, passionate about digital media/technology, eager to keep learning, and committed to continuous improvement and delivering results. 

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising. 

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. 

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

SUMMARY 

Join Aperia Solutions, a leader in SaaS solutions for the Payments and Compliance industries. Aperia is a Texas-based fintech and managed consultancy firm that creates custom SaaS applications and other software-based solutions for the payments, banking, and processing industry. Founded in 1999, Aperia offers business intelligence, risk management, compliance, and customer intelligence platforms. With offices in Dallas, Washington DC, and Vietnam, Aperia is a fast-paced, global organization that strives to improve efficiency in compliance, risk, and customer service operations. Aperia’s clients include banks, processors, payment facilitators, merchant service providers, independent sales organizations, and government entities. A career at Aperia promises a great challenge, culture, and opportunities to forge your own path. 

JOB DESCRIPTION

At Aperia, we rely on a dynamic team of IT. We’re seeking a highly motivated and hands-on experienced IT Manager who is ready to work with new technologies and to implement comprehensive IT processes in a forward-thinking organization that’s always pushing boundaries. The successful candidate will be responsible for managing the day-to-day operations of the IT team, provide leading and managing IT activities for supporting Aperia’s products. The ideal candidate has a strong background in team leadership, performance management, on-prem and Cloud transformation experience.

CORE RESPONSIBILITIES

• Oversee all technology operations (e.g. DevOps, CI/CD, systems administration, network administration, desktop support) and evaluate them according to established goals.
• Maintain IT infrastructure including operating systems, Office365, email systems, security and development tools, applications, servers, desktop, laptops, software, hardware, Azure services and Internet connectivity
• Track and maintain hardware and software inventory
• Oversee all cloud services required for FedRAMP High compliance
• Research and evaluate emerging technologies related to Cloud services, and DevOps
• Evaluate current and future technology capabilities and make recommendations to advance products.
• Recommend efficient and cost-effective infrastructure equipment, infrastructure as a service (IAAS), software, and software as a service (SAAS).
• Inspect and monitor use of infrastructure equipment, cloud services, and software to ensure functionality and efficiency.
• Manage IT initiatives by business priority and be able to clearly communicate statuses to management.
• Collaborate with security, database, development teams and other professionals to provide superior service levels to the company.

FUNCTIONAL RESPONSIBILITIES

• Analyze business requirements as a whole and all departments to determine technology needs
• Analyze infrastructure and cloud services need to support a suite of enterprise Software as a Service products
• Analyse technologies, processes, and vendors continually to find areas for improvement
• Ensure IT infrastructure and software services achieve SLAs
• Maintain, monitor and proactive care IT services to keep business continuity and disaster recovery
• Communicate relentlessly with team, manager, leadership, and sponsors to ensure transparency.
• Effectively work on multiple concurrent projects and with multiple competing priorities.
• Conduct training for employees to use software/hardware, to troubleshoot issues and provide technical support when needed

REQUIRED SKILLS

Technical

• 5+ of experience in IT management
• Azure cloud infrastructure (VDI, DevBox, AD Connect, networking)
• Infrastructure as code, platform engineering (terraform, bicep, configuration management)
• On-premises infrastructure (Windows Server, VMware, networking)
• Cisco ASA/Firepower configuration
• PCI DSS or similar compliance frameworks (ISO 27001, SOC 2, etc)
• Patch management and change control
• Backup and disaster recovery

• IT team management (local and remote coordination)
• Cross-functional collaboration with DevOps and project teams
• Vendor management
• Communication with US-based leadership
• Adaptability and flexibility
• Resilience

• Helpdesk and support services oversight
• Documentation and knowledge management
• Process improvement and automation

THINGS THAT WILL SEPARATE YOU FROM THE REST

• Experience in working with global teams to lead IT initiatives.

EDUCATION

• BSc/BA, preferred in Information Technology, System 

ELIGIBILITY REQUIREMENTS

• Must be willing to submit to a background investigation and drug test as part of the selection process. 

JOB TYPE

• Full-Time 

SCHEDULE

• Monday to Friday 

WORK LOCATION

• The Six8 Building: 24-26 Phan Dinh Giot, Ward 2, Tan Binh District, Ho Chi Minh City

BENEFITS

• Health insurance
• Dental insurance
• Paid time off
• Parental leave
• Childcare assistance
• Education reimbursement

This job description is not intended to be all-inclusive. An employee may also perform other reasonable related business duties as assigned by their immediate supervisor or management. 

Principals only. Recruiters please don't contact this job poster. DO NOT contact us with unsolicited services or offers. 

Role Summary and Impact 

The Senior Manager, Planning, will lead the strategic direction for key client accounts, driving innovation and ensuring planning excellence. You will be a trusted advisor to clients, responsible for delivering integrated media solutions that drive business results and managing a team of planning professionals.

• Lead the development of overall campaign strategy, planning, and post-campaign reviews for your set of brands.
• Serve as the primary strategic contact for clients, leading presentations and discussions on media strategy.
• Set viable objectives and KPIs, and develop measurement methodologies against all briefs.
• Provide strategic guidance and direction to the planning team, fostering their professional growth.
• Develop and follow best practices and processes for media planning & operations.
• Identify opportunities for innovation and drive the adoption of new media platforms and technologies.
• Manage key client revenue and profitability, contributing to business growth.

Skills and experience

• Minimum 6-7 years of work experience in a media agency, client-side, or media owner capacity.
• Strong digital and integrated planning background with a strategic and commercial outlook.
• Proven ability to lead and develop a team of planners.
• Extensive experience managing multiple projects and integrating large-scale campaigns.
• Excellent client management skills with a track record of building strong relationships.
• In-depth understanding of the industry, business, brands, and consumer trends.
• Highly evolved presentation, negotiation, and communication skills.

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.  

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

Role Summary And Impact

The overall objective for the role is to identify and attract the best and brightest talent for the WPP Media in Vietnam. You will be leveraging on technology and data to make smart business decisions and be the subject of hiring for all levels in the business.

In Talent Acquisition, we firmly believe in delivering exceptional candidate experiences. Our approach to Talent Acquisition brings a mindset and a toolset which is more akin to how a consumer goods company markets to customers and prospects. We need a chameleon, a person who can lean into change and really adapt to different and demanding situations.

• Work closely with Talent Acquisition APAC to adapt, localize and implement the Talent Acquisition strategy (in line with the business strategy and any regional talent acquisition strategy) across the group
• Work closely with Growth & People Team to develop content & amplify our EVP in different communication channels
• Manage full end to end hiring process and ensure all relevant Compliance procedures and processes are followed
• Provide effective recruitment advice, guidance and solutions to managers across the Company
• Drive Universities/ Alumni partnership & campus hiring (if any) for nurturing talents & pipeline.
• Leverage technology & AI for automation in different reports, database and opportunity to scale up.
• Maintain a knowledge and understanding of market landscape & competitive insights
• Be an effective, committed and participative team member to provide a first-class service to the group; contributing to the continuing development of the People team

Skill And Experience

• Experience working in a fast-paced organization / executive search firm or an in-house recruiting role as similar role with 5 yrs+
• Excellent stakeholder management skills, project management with diversity group, experience managing clients or internal stakeholders at all levels
• People- leadership experience with managing, developing and retaining talents under your wings.
• Be highly diligent, ethical, reliable and accountable
• Ability to coordinate, prioritize and multitask in a high-pressure environment.

Life At WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising. 

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. 

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

Overview of the role:

Microsoft and InMobi have entered into a partnership. As per this, InMobi will be an exclusive partner for Microsoft’s Advertising inventory. Microsoft Advertising empowers the largest advertisers around the world to reach their maximum potential through paid search engine marketing on the Microsoft Ads platform. InMobi will be responsible for complete management/transaction across Bing.  

We are seeking a Lead Account Manager with search advertising experience, an attention to detail, customer obsession, and a passion to learn and adapt in an evolving environment. The individual will be coordinating with a team of Account Strategists and supporting the Account Management Head to achieve customer satisfaction and revenue objectives. As an AM, you will be serving Corporate customers by applying customer obsession to what clients care about and need, and building and maintaining strong, trusted-advisor relationships with day-to-day practitioner contacts at advertiser/agency/tool provider. The AM will be responsible for managing an assigned set of clients focused on attaining revenue targets, feature adoption, and client-driven goals.

Role requirements & expectations: 

• Shared culture of diversity and respect: Create a collaborative, trust-based work environment where differences in communication styles are considered, and the perspectives of others are respected and valued. Demonstrate Search Advertising’s culture of inclusiveness and diversity at all times. Contribute to the success of others by promoting mutual learning 
• Strong customer relationships and account health: Own the day-to-day management for newly onboarded & existing customers. Flawless execution of campaigns. Strong coordination with internal resources for execution of core tasks. Awareness and understanding of all required billing and compliance requirements. Contribute to a quality and actionable Customer Plan. 
• Pursue optimizations to deliver quota expectations: Drive campaign-level budget upsell and optimization opportunities that align with the ROI goals of the client and drive incremental revenue. Leverage internal tool-directed tactics to inform and prioritize upsells and optimizations, seeking to drive swift implementation. Drive tactic improvement by providing thoughtful feedback to make opportunities more relevant to client goals. Leverage self-serve tools and community forums to deliver insights for non-Insights-enabled clients. 
• Fluent advocate of the Bing Story: Educate clients on how the Bing Ads platform and existing features help them to reach their business goals and execute on budgets. Ensure regular client engagement with the BingAds platform, and aim to reduce customer reliance on AM for routine tasks. Utilize all available readiness and insights to ensure you are a fluent advocate of the Bing story. Develop and demonstrate an intermediate level knowledge of emerging products/features. 
• Collaborative and high-performing account team:  Ensure timely and proactive customer escalations by effectively leveraging Account Executive and internal partner network to resolve day-to-day escalations & revenue blockers. Partner with the account team to submit actionable feedback on product, tool, and processes through relevant channels. Own and effectively execute the customer transition process and operational excellence in execution of change management (Book of Business update).  
• Continuous business learning and professional growth: Continually strengthen your Bing Ads and Search Industry expertise, take personal accountability for your career and personal development; create, update, and regularly check in on your career development plan. Complete the required and recommended trainings and apply what you learn to further your growth in your role and career progression. 

What is expected of you? 

• Minimum 3 years of experience in Search Engine Marketing, Sales, or online media, and Service experience required in Vietnam 
• Strong knowledge of Internet advertising: CPA, CPM, CPC, search marketing, lead generation, direct response, etc. 
• Strong troubleshooting and problem-solving tools with a 'can-do' attitude and the ability to partner collaboratively with other functional areas within the company in support of the sales process. 
• Demonstrated ability to consistently meet or exceed revenue goals or targets  
• Proven ability to understand customer needs, create and deliver customized, customer-focused pitches and solutions 
• Effectively navigate through ambiguity and complexities related to client management 
• Talented in storytelling and delivering engaging presentations  
• Solid knowledge of the search industry, trends, and customers' needs 
• Passion for technology as an enabler for customer and company growth 
• Bachelor’s degree required. MBA preferable 
• Critical thinker who is organized and can make decisions based on clear priorities 
• Collaborative teammate who can build successful team relationships with partners, and can prioritize multiple tasks 
• Flexible and able to quickly adapt to changing business needs and processes 
• Excellent written and verbal communication skills 
• Willingness  to travel 

Preferred:

• Bing Ads Certification 
• Experienced in using Excel to analyze information, including data manipulation, V-Lookups, creating and using pivot tables, and data analysis 

CUSTOMER RETENTION STRATEGIST 

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a highly driven and performance-oriented Customer Retention Strategist to join our team.

In this position at Common Thread Collective (CTC), you will play a pivotal strategic role, guiding our clients toward durable, scalable growth. Your core responsibility is to deliver steady and reliable revenue through retention-focused initiatives—using data-backed insights to build accurate forecasts, shape strategic direction, and ensure consistent performance. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your impact goes far beyond managing email programs—you operate as a trusted advisor to our clients across all areas of retention strategy. You clearly communicate the rationale behind our decisions, connecting forecasting insights to the email, SMS, direct mail, and other retention touchpoints we activate. Your clarity strengthens client trust and deepens alignment throughout the partnership.

You also act as a strong advocate for CTC’s unique retention methodology and the tools that support it.

As a Customer Retention Strategist, you lead with precision and purpose, ensuring every initiative is executed to the highest standard and tightly aligned with client objectives.

You thrive on solving complex challenges, take complete ownership of outcomes, and are committed to developing, enhancing, and scaling high-impact retention programs. We embody the principle “Everyday in Every Play, Count on Me”—embracing accountability, striving for excellence, and consistently delivering results that matter.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements.
  
  

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Customer Retention Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better Customer Retention Strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Customer Retention Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

RETENTION STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a Driven and Results-Oriented Retention Strategist to join our team.

The Retention Strategist at Common Thread Collective (CTC) plays a critical leadership role in guiding our clients toward sustainable and scalable growth. This position is all about owning ensuring revenue is delivered predictably for the business through retention marketing efforts —using data-backed insights to build forecasts, shape strategic direction, and ensure consistent performance delivery. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your role isn't limited to email strategy—you're a key partner to our clients on Customer Retention. You proactively communicate the rationale behind our approach and connect the dots between forecasts and the emails/sms/direct mail etc that are sent out. That level of clarity builds confidence and deepens trust, ensuring our clients feel supported and understood every step of the way.

You stand as a zealous advocate and representative of CTC's unique approach to retention and its accompanying tools.

 As a Retention Strategist, you lead with precision and vision, ensuring that every initiative meets the highest standards of execution and effectiveness.

You thrive on challenges, take ownership of outcomes, and are committed to building, optimizing, and scaling high-performance marketing strategies. We embrace the mantra, "Everyday in Everyplay, Count on Me," meaning we take full responsibility, drive excellence, and always deliver results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Retention Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better retention strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Retention Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

LIFECYCLE MARKETING STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are looking for a highly motivated and results-focused Lifecycle Marketing Strategist to join our team.

In this role at Common Thread Collective (CTC), you will serve as a key strategic leader, helping guide our clients toward long-term, scalable growth. Your mission is to ensure predictable and consistent revenue through lifecycle marketing initiatives—leveraging data-driven insights to create forecasts, shape strategic plans, and maintain reliable performance.  At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your responsibilities extend far beyond email execution—you act as a trusted partner to our clients in all areas of customer lifecycle strategy. You clearly articulate the reasoning behind our recommendations, bridging the gap between forecasts and the email, SMS, direct mail, and other lifecycle touchpoints we deploy. Your ability to explain the “why” strengthens client confidence and builds a deeper sense of partnership

You also serve as a dedicated champion of CTC’s distinctive lifecycle approach and the tools that power it.

As a Lifecycle Marketing Strategist, you lead with clarity and intention, ensuring that every initiative is executed with excellence and aligned with client goals

You are energized by complex challenges, take full ownership of outcomes, and commit to designing, refining, and scaling high-impact lifecycle marketing strategies. We operate with the mindset: “Everyday in Every Play, Count on Me”—meaning we uphold accountability, pursue mastery, and consistently deliver meaningful results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Lifecycle Marketing Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better Lifecycle Marketing Strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Lifecycle Marketing Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

SENIOR MEDIA BUYER

Our Mission is to be able to say - “Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price”

We’re looking for a results-driven and experienced Senior Media Buyer to join our team.

As a Senior Media Buyer at Common Thread Collective (CTC), you will be instrumental in driving client success through strategic media buying, precision optimization, and data-driven forecasting. You will lead the development of accurate, insight-driven forecasts, ensuring that every strategy is executed seamlessly to transform projections into tangible, scalable growth for our clients. Your actions and decisions consistently resonate with the core values of CTC Global, serving as a beacon for these principles. At CTC, your trained expertise is invaluable, covering the entire spectrum of CTC’s Strategic Forecasting methods and the foundational principles of media acquisition.

Your role goes beyond delivering measurable business outcomes—you will be a proactive partner in client success, maintaining clear and transparent communication about performance, strategy adjustments, and key optimizations. This ongoing engagement builds trust, strengthens client relationships, and positions CTC as a strategic leader in performance marketing.

You stand as a representative and zealous advocate for CTC's unique approach to media acquisition and its accompanying tools.
As a Senior Media Buyer, you set a high standard, ensuring efficiency, scalability, and a results-focused approach.

You thrive in fast-paced environments, take ownership of performance outcomes, and are committed to continuous learning and innovation. We embrace the mantra, “Everyday in Everyplay, Count on Me,” meaning we take responsibility, execute with excellence, and see strategies through to success.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business. 

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values. 

We recognize these values aren't for everyone. 

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Google strategist, Creative Strategist, and Email Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas.
• Be responsible for the execution of the Prophet system for your clients
• Building a Growth Forecast for your clients
  • Building a Growth map using the Prophet System
  • Data Analysis required for the Map
  • Marketing calendar alignment and upkeep with clients
• The Daily Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each day to adjust them to meet KPIs
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it’s time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you’ve found one or many different potential solutions.
• Responsible for the implementation of CTC’s Meta best practices
• Build campaigns using our structure and best practices
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and adjusting budgets and strategy to ensure the best possible chance of hitting the Daily Projected Targets
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring you are within a 5% Delta to the Forecast
• Ensuring daily alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophet system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on the Growth Map goals and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every day of the week.
• Providing weekly updates on the Weekly Strategy Call.

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement
• Contributing & collaborating in ideas and learning across teams
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, business operations, retail, finance, media buying, etc

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Finance and Marketing sides of a business to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of the kick off, enabling precise execution of the Prophet system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance within a 5% delta across the Prophet system’s Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in media buying to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning daily on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, media buying decisions, and system execution.
• Meet all deadlines and budget requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Joy Sharma, The Director of the CTC Accelerator Program. 
• You’ll report directly to Joy Sharma—a leader known for his relentless pursuit of excellence and an unmatched passion for growth strategy. Joy is a rare mentor, often described as the closest you’ll come to learning directly from Taylor Holiday himself. With a career built on his own rigorous, self-driven learning, Joy has transformed numerous team members into top-tier strategists, instilling in them the values of dedication, precision, and continuous improvement.

Working under Joy's guidance will push you to your limits in the best possible way. He models the value of hard work, and learning from him feels like “drinking from a firehose”—you’ll absorb knowledge quickly and consistently, experiencing tremendous growth. Joy is committed to personally ensuring you reach your full potential as a Senior Media Buyer, supporting your journey every step of the way.

ORIENTATION

• This role will be client-facing.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First month: $2,000 
• Second month: $4,000
• Third month (on average): $7,000 a month
• 1st Year Annual Range: $64,000-$76,000
• 2nd Year Annual Range: $100,000-$120,000

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
• Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
• Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
• With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress.
• My Commitment to You:
• You will work harder, learn more than ever before, and “make more than you ever have.” You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression. 
• We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you’re consistently challenged and engaged with new opportunities daily.