Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.                  

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

About Us

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.

Tamara is Saudi Arabia’s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices.

Your role

We're seeking an IT Helpdesk Engineer to join our Egypt team. As an IT Helpdesk Engineer, you will play a vital role in supporting Tamara’s technology environment, ensuring team members have a seamless and secure experience across hardware, software, and collaboration tools. You will be the go-to person for resolving technical issues, managing assets, and supporting new technology rollouts—contributing to a scalable and secure IT infrastructure.
You are a problem solver, empathetic communicator, and team player who thrives in a fast-moving environment. You bring a hands-on approach to IT support while building strong foundations for a growing team in Egypt.
You are also excited by the possibilities of AI in IT support — from automating common troubleshooting steps to improving response times and self-service capabilities using tools like ChatGPT, Google Gemini, and other AI-powered assistants. You constantly explore how AI can improve day-to-day IT operations and reduce manual workloads.

Your responsibilities

• Set up new hire computers and ensure appropriate systems access is available by their first day.
• Provide general helpdesk support for all company systems, including laptops, Google Workspace, Slack, video conferencing tools, and networked printers.
• Manage and support virtual and physical conferencing setups (webcams, headsets, conference phones) and virtual meeting platforms (Google Meet, Zoom, MS Teams).
• Administer enterprise software and productivity tools, including user creation, access control, and identity management.
• Maintain IT hardware inventory and manage the procurement process of tech equipment.
• Lead IT onboarding sessions for new employees to ensure a smooth tech start.
• Implement and optimize IT systems and processes with a focus on operational efficiency and data security.
• Drive the rollout and implementation of new tools, systems, and technologies.
• Manage vendor relationships, oversee licensing needs and ensure efficient usage.
• Document all IT-related activities and build internal knowledge bases and guides.

Your Expertise

• 2–4 years of IT helpdesk or IT support experience.
• Experience supporting Google Workspace, Slack, and standard business software applications.
• Familiarity with conferencing tools like Google Meet, Zoom, and MS Teams.
• Working knowledge of identity and access management best practices.
• Prior experience in IT hardware asset management and procurement.
• Ability to manage onboarding/offboarding processes efficiently.
• Comfortable working in both in-person and remote support scenarios.
• Strong communication skills and a proactive, customer-focused mindset.
• Experience documenting IT processes and building help guides is a plus.

All qualified individuals are encouraged to apply.

About Us

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in KSA, UAE and Kuwait, and partners with leading global and regional brands such as SHEIN, Jarir, noon, Amazon, IKEA, eXtra and Farfetch as well as small and medium businesses.

Tamara is Saudi’s first fintech unicorn and is backed by Sanabil Investments, SNB Capital, Checkout.com, amongst others, operating out of its headquarters in Riyadh, Saudi Arabia with other regional and global support offices. 

About the role

We’re looking for a Senior CRM & Lifecycle Specialist to own and optimize the B2B merchant lifecycle across Saudi Arabia and the UAE. You will be responsible for improving conversion rates across every step of the partner journey, from new sign-ups to transacting merchants, and for driving product adoption and retention via personalized, data-driven lifecycle campaigns.

This is a highly cross-functional role that collaborates closely with the Product, Data, Content, and Performance teams. You will own CRM strategy, campaign logic, segmentation, and performance, while coordinating execution with our CRM agency.

What You’ll Do

• Lifecycle Strategy: Design full-funnel lifecycle journeys to convert leads, drive adoption of Tamara’s products, and ensure merchant retention.
• Funnel Optimization: Own conversion metrics across CRM stages (KYB In Progress, Qualified, Live, Transacting) and reduce drop-off at each step.
• Journey Execution Oversight: Coordinate with the CRM agency to deploy journeys across the different channels and optimize performance.
• Event & Data Logic: Collaborate with Product and Data teams to define and improve CRM events, and triggers.
• CRM Hygiene & Integration: Maintain CRM data health and resolve issues like duplicate users, invalid events, or broken journeys if they arise.
• Segmentation & Rules: Own segmentation criteria, lifecycle rules, and eligibility logic across the funnel and countries.
• Testing & Reporting: Run A/B tests on messaging, frequency, and touchpoints. Define success metrics and build dashboards to monitor CRM performance.
• Placement Optimization: Work with Product to introduce new CRM placements inside the Partner Portal and onboarding experience.

Technical Capabilities

• Complex CRM Logic Implementation: Expertly configure and maintain advanced CRM logic using dynamic content, Liquid logic, webhooks, and connected content to deliver hyper-personalized experiences.
• Technical Execution: Independently manage complex workflows, event integrations, CRM system configurations, and troubleshooting when needed.
• Tool Familiarity: Experience with tools such as Braze & Salesforce.
• HTML Knowledge: Familiarity with HTML is a plus.

What You’ll Bring

• 4+ years of experience in CRM, lifecycle marketing, or marketing automation (B2B, SaaS, fintech, or marketplaces preferred).
• Strong track record improving conversion rates and funnel velocity through CRM programs.
• Experience managing CRM agencies.
• Data-driven mindset with working knowledge of UTM frameworks, segmentation, and marketing attribution.
• Comfort working with technical teams on events, APIs, and CRM system logic.

Performance Metrics

Success in this role will be measured by:

• Funnel conversion improvements.
• Reduced lifecycle drop-offs and increased velocity to first transaction.
• Uplift in transaction volumes due to CRM journeys.
• CRM data accuracy and reduced duplication/errors.
• Volume and learnings from lifecycle experiments.

BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cybersecurity SaaS portfolio.

Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself.

The Role

As an Inside Solutions Engineer, you will collaborate with sales representatives and partners to showcase the value of BeyondTrust’s products, services, and solutions. Acting as a technical specialist within the sales cycle, you will provide foundational support to highlight the capabilities of the BeyondTrust suite. This role is ideal for individuals looking to develop their technical expertise and customer-facing skills in a supportive, team-oriented environment.

What You’ll Do

• Assist with marketing campaigns, including webinars and product demonstrations.
• Support lead qualification by validating technical environments and understanding business problems.
• Contribute to RFP/RFI responses, ensuring accurate and timely submissions.
• Participate in discovery and opportunity engagement by conducting background research, qualifying questions, and understanding customer needs.
• Articulate the business value of BeyondTrust solutions to prospects and customers.
• Demonstrate how BeyondTrust solutions address customer challenges and deliver on the value proposition.
• Assist in developing written proposals to complement financial proposals for prospects.
• Play a key role in securing the technical win for opportunities by effectively presenting solutions and value.

What You’ll Bring

• 3+ years of experience, including help desk and/or technical support of applications, server infrastructure, desktops, virtualization, and directories.
• Good understanding of common operating systems and network topologies.
• Familiarity with foundational security concepts and practices.
• Ability to assess technical requirements and recommend appropriate solutions.
• Strong collaboration skills and the ability to thrive in a team-selling environment.
• Comfortable delivering presentations to audiences of varying sizes.
• Security+, Network+, or equivalent industry certifications.

Nice To Have

• Pre-sales experience is advantageous but not required.
• Basic working knowledge of Linux and Azure Active Directory.
• Familiarity with BeyondTrust products (Privilege Management for Desktops, Remote Support, Privileged Remote Access).
• Security-focused qualifications or certifications are a plus.
• Experience with security solutions such as anti-malware, data protection, firewalls, and mobile/email/web security.

Better Together

Diversity. Inclusion. They’re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected.

We take care of our employees so they can take care of our customers. Customers who come from all walks of life just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together.

About Us

BeyondTrust is the global identity security leader protecting Paths to Privilege™. Our identity-centric approach goes beyond securing privileges and access, empowering organizations with the most effective solution to manage the entire identity attack surface and neutralize threats, whether from external attacks or insiders.

BeyondTrust is leading the charge in transforming identity security to prevent breaches and limit the blast radius of attacks, while creating a superior customer experience and operational efficiencies. We are trusted by 20,000 customers, including 75 of the Fortune 100, and our global ecosystem of partners.

Learn more at www.beyondtrust.com. 

#LI-EP1

BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cybersecurity SaaS portfolio.

Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself.

The Role

The Partner Manager is responsible for executing our partner ecosystem strategy to help achieve the region’s sales goals. As an active member of the go-to-market team, you’re responsible for building and orchestrating a complete partner ecosystem, including VARs, VADs, Service Delivery Partners, System Integrators, and Technology Alliance Partners. You represent the full portfolio of BeyondTrust products and services to your assigned partners, driving partner enablement and engagement to ensure business growth with partner and customer success.

What You’ll Do

• Build, cultivate and develop strategic channel partnerships and relationships aligned with sales leadership in region.
• Drive peer-to-peer relationships with and between ecosystem partners and BeyondTrust at all levels.
• Coach our sales team on how to engage ecosystem partners of all types and connect sellers with ecosystem partners at an account and opportunity level.
• Facilitate BeyondTrust marketing’s connection with ecosystem partners for trifecta campaigns.
• Deliver partner sales enablement as educator and coach to partners and orchestrate additional sales and technical training and certification as needed by ecosystem partners.
• Complete joint business plans and run monthly and quarterly business reviews with your focus ecosystem partners.
• Collaborate with Beyond sales, marketing, and enablement teams to achieve partner business plan goals.
• Manage potential channel conflict by fostering excellent communication internally and externally, driving adherence to our channel rules of engagement.
• Ensure partner compliance with partner agreements and drive adoption of partner programs.
• Proactively lead joint account mapping with partners and leverage account mapping tools to drive 100% partner involvement in opportunities.

What You’ll Bring

• 4+ years’ experience of partner management in software security
• Bachelor’s degree or related field or equivalent experience
• Knowledge of partner ecosystem in the territory
• Demonstrated ability to establish positive and lasting business relationships
• Experience in strategic joint business planning with partners
• Demonstrated track record of meeting and / or exceeding revenue objectives
• High-energy, motivated self-starter with curiosity and passion for learning
• Exceptional communication and presentation skills to all levels of partner organisations
• Strong interpersonal skills and high emotional intelligence

Nice To Have

• Existing relationships with existing or potential BeyondTrust partners
• Experience in analyzing performance to identify areas of improvement and optimization
• Experience with Salesforce CRM, Partner Relationship Management systems, and report building

Better Together

Diversity. Inclusion. They’re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected.

We take care of our employees so they can take care of our customers. Customers who come from all walks of life just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together.

About Us

BeyondTrust is the global identity security leader protecting Paths to Privilege™. Our identity-centric approach goes beyond securing privileges and access, empowering organizations with the most effective solution to manage the entire identity attack surface and neutralize threats, whether from external attacks or insiders.

BeyondTrust is leading the charge in transforming identity security to prevent breaches and limit the blast radius of attacks, while creating a superior customer experience and operational efficiencies. We are trusted by 20,000 customers, including 75 of the Fortune 100, and our global ecosystem of partners.

Learn more at www.beyondtrust.com. 

#LI-EP1

About the Role

The Enterprise Architect is responsible for designing, documenting, and leading the implementation of technical solutions for customers following the sale of Veeam products. This role bridges customer business requirements with Veeam’s technology, ensuring solutions are scalable, secure, and aligned with best practices, while also supporting partner-driven implementations.

The position involves technical leadership, customer consultation, and collaboration with internal teams to deliver successful outcomes—particularly for large enterprise customers undergoing digital transformation.
Beyond direct design and delivery, the Enterprise Architect develops reference architectures and design guidelines that standardize deployments across both customer-led and partner-led projects. Additionally, they collaborate with pre-sales teams to ensure a smooth transition from initial solution design to implementation.

What You’ll Do

Technical Discovery & Analysis

• Conduct technical discovery sessions with customers to assess their existing IT landscape and requirements.
• Identify opportunities for improvement and architecture enhancements based on Veeam solutions.

Solution Design, Documentation & Reference Architectures

• Design both high-level and detailed solution architectures tailored to customer environments.
• Create low-level design documents and detailed technical specifications to guide implementation teams.
• Develop and maintain reference architectures to standardize solution deployments across both direct customer implementations and partner-led projects.
• Prepare comprehensive technical documentation, including architecture diagrams, design specifications, and implementation plans
• Ensure solution designs adhere to security, compliance, and scalability best practices.

Project Definition & Estimation

• Work with Project Managers and stakeholders to define project scope, deliverable, timelines, and resource requirements.
• Provide level-of-effort estimations to support project planning and resource allocation.

Implementation Support & Technical Leadership

• Provide technical oversight during solution deployment and post-sales implementation.
• Assist in proof-of-concept (PoC) projects and technical workshops to validate solution architectures.
• Support and guide partner-driven deployments, ensuring they follow Veeam’s best practices and technical standards.
• Support troubleshooting efforts and resolve complex implementation challenges.

Collaboration & Stakeholder Engagement

• Work closely with Pre-Sales, Sales, and Customer Success teams to ensure a smooth handover from pre-sales engagements to deployment.
• Engage with customers, partners, and internal teams to ensure successful solution adoption.
• Serve as a trusted technical advisor, translating business objectives into effective technical strategies.
• Communicate technical details effectively with both technical and non-technical stakeholders

Continuous Improvement & Technology Innovation

• Evaluate emerging technologies (especially in containers, security, and hybrid cloud) to enhance solution architectures.
• Contribute to the development and update of internal best practices and technical standards. improving delivery efficiency and partner enablement.

What You’ll Bring

• IT experience, including in a solution architecture or technical leadership role.
• Deep expertise in data protection, backup & recovery, disaster recovery (DR), and cybersecurity.
• Hands-on experience with containers (Docker, Kubernetes) and container security in enterprise environments.
• Strong technical knowledge of virtualization (VMware, Hyper-V), cloud platforms (AWS, Azure, GCP), and storage systems.
• A record of leading transformation projects for large enterprise customers, ensuring technical solutions support business-wide digital evolution.
• Strong understanding of networking, security, compliance frameworks (ISO 27001, NIST, etc.), and IT governance.
• Excellent problem-solving, analytical, and communication skills with a strong ability to work with both technical and non-technical stakeholders.
• Experience working in a post-sales consulting, professional services, or solution delivery role with direct customer engagement
• Frequent collaboration with internal teams (Professional Services, Pre-Sales, Sales, Partners).
• Customer and partner engagement, ensuring alignment between business objectives and technical solutions.
• Potential travel to support global enterprise deployments (up to 50%)

Bonus Skills

• Experience with automation & scripting (PowerShell, Python).
• Familiarity with large-scale IT infrastructure deployments.
• Proven ability to work autonomously and drive innovation.
• TOGAF (or equivalent enterprise architecture certification) – preferred.
• Veeam VMCE – preferred.
• Relevant certifications in cloud, security, or virtualization, such as:
• AWS/Azure Solutions Architect
• VMware VCP
• CISSP (Cybersecurity Certification)

Please note: If an applicant is permanently located outside of Egypt, Veeam reserves the right to decline the application for this position.

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

About Wavemaker: A Leading WPP Media Brand

We believe there always is a better way to grow. We positively provoke growth for our clients by reshaping consumer decision-making and experiences through media, content and technology. The Wavemaker way is globally consistent. Fuelled by the world’s most powerful consumer data, we understand where and how marketing can intervene decisively to help brands win more sales. Our 7,000 people across 88 markets have the deep knowledge, confidence and courage to provoke growth for some of the world’s leading brands and businesses.    

Role Summary and Impact

The Media Director is responsible for developing, implementing, and managing media strategies and campaigns that effectively reach target audiences and achieve marketing objectives. This role involves analyzing market data, selecting appropriate media channels, negotiating with media vendors, and monitoring campaign performance to ensure optimal results.

• Lead a full integrated business unit, managing the team and the client on the unit
• Leadership of client communication with the support of client partners across the accounts.
• Set an annual performance strategy and goals that drive client’s business performance.
• Lead both Offline & Online strategy, disciplines and thought leadership across performance, eCommerce, innovation and data
• Oversee analytical offline thinking and approach
• Oversee digital implementation across search and social, whilst having a view on their display and programmatic offering
• Bridge media and technology solutions to provide full servicing and advisory to clients
• Lead data consultancy and implementation across all clients
• Development of direct report to become self-sufficient in delivery of campaign implementation and optimizations.
• Lead on the budget forecasting and delivery across all media, with focus on meeting client KPIs and performance targets
• Collaborative lead on the monitoring and review of resourcing required within all areas of media activation – including resource hiring when applicable
• Collaboratively pull together wider business teams across analytics, adops and insights to deliver on day-to-day campaign delivery
• Collaborative lead (with partner) on client reviews of all activation – BAU, campaign specific and channel planning
• Collaborative secondary lead (with other Directors) on the management of day-to-day relationships.
• Learn and then lead the usage of planning frameworks as part of our rigorous campaign planning process
• Lead and collaborative remit on non-client specific activation management workstreams and projects – as assigned by senior leadership
• Develop a full training program to upskill all offline & Digital media specialists into integrated experts.
• Able to pass learnings to the team, put in place development plans to the team members with KPI & evaluations
• Aiding in organic and growth of the accounts within the unit

Skills and Experience

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

• 10 years + experience in integrated media, ideally from an agency side background (client side or a mix will also be considered)
• Good understanding of Offline, Digital & e-Commerce
• Strong understanding of customer data platforms and advance analytics solutions
• Experience managing search, social and/or display from both a technical and strategic POV.
• Experience in audience led planning
• People management experience of managing a team
• Adaptable, versatile, and the ability to keep up to date with consumer and marketing trends and advancements in technology.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day.

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

With the growth of our iOS app, being the #18 productivity app in the App Store category and also our recent recognition as Apple's 2025 Design Award for inclusivity, we find the need for a Senior iOS Engineer to help us support the new user base as well as work on new and exciting projects to push our missing forward.   

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Opportunity to lead key engineering and product decisions
• Actively shipping production code for the Speechify iOS app
• Work within a dedicated product team
• Participate in product discussions to shape the product roadmap
• Maintain and enhance the existing complex app architecture

An Ideal Candidate Should Have

• Experience. You've worked on products that scaled to a large user base
• Track record. You have worked on various products from inception to decent traction. You have been responsible for engineering the product
• Customer obsession. We expect every team member whose responsibilities directly impact customers to be constantly obsessed about providing the best possible experience
• Product thinking. You make thoughtful decisions about the evolution of your product and support internal teams and designers into taking the right direction
• Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Technical skills. Swift, SwiftUI

Technical Requirements:

• Swift Programming Language
• SwiftUI experience
• Experience in Multithreading Programming
• Working with CI/CD infrastructure
• Experience with Fastlane
• SOLID principles, the ability to write every single class according to SOLID
• Experience with Git and understanding of different Git strategies

What We offer:

• A fast-growing environment where you can help shape the company and product
• An entrepreneurial crew that supports risk, intuition, and hustle
• The opportunity to make a big impact in a transformative industry
• A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture
• Work on a product that millions of people use and where daily feedback includes users sharing that they cried when they first found the product because it was so impactful on their lives
• Support people with learning differences like Dyslexia, ADD, Low Vision, Concussions, Autism, and Second Language Learners, and give reading superpowers to professionals all over the world
• Work in one of the fastest growing sectors of tech: Intersection of Artificial Intelligence and Audio

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace.

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day.

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

With the growth of our iOS app, being the #18 productivity app in the App Store category and also our recent recognition as Apple's 2025 Design Award for inclusivity, we find the need for a Senior iOS Engineer to help us support the new user base as well as work on new and exciting projects to push our missing forward.   

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Opportunity to lead key engineering and product decisions
• Actively shipping production code for the Speechify iOS app
• Work within a dedicated product team
• Participate in product discussions to shape the product roadmap
• Maintain and enhance the existing complex app architecture

An Ideal Candidate Should Have

• Experience. You've worked on products that scaled to a large user base
• Track record. You have worked on various products from inception to decent traction. You have been responsible for engineering the product
• Customer obsession. We expect every team member whose responsibilities directly impact customers to be constantly obsessed about providing the best possible experience
• Product thinking. You make thoughtful decisions about the evolution of your product and support internal teams and designers into taking the right direction
• Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Technical skills. Swift, SwiftUI

Technical Requirements:

• Swift Programming Language
• SwiftUI experience
• Experience in Multithreading Programming
• Working with CI/CD infrastructure
• Experience with Fastlane
• SOLID principles, the ability to write every single class according to SOLID
• Experience with Git and understanding of different Git strategies

What We offer:

• A fast-growing environment where you can help shape the company and product
• An entrepreneurial crew that supports risk, intuition, and hustle
• The opportunity to make a big impact in a transformative industry
• A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture
• Work on a product that millions of people use and where daily feedback includes users sharing that they cried when they first found the product because it was so impactful on their lives
• Support people with learning differences like Dyslexia, ADD, Low Vision, Concussions, Autism, and Second Language Learners, and give reading superpowers to professionals all over the world
• Work in one of the fastest growing sectors of tech: Intersection of Artificial Intelligence and Audio

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace.

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Recognized for its innovative impact, Udacity continues to empower people with the skills they need to secure the jobs they want.

Our School of Artificial Intelligence is committed to providing high-quality upskilling opportunities in this rapidly evolving field. We regularly launch new projects and are seeking experienced mentors to join us as external contractors to support our programs and learners.

As new initiatives arise, we will reach out to qualified candidates within this talent pool to provide details on project scope, expected timelines, and compensation. If you are passionate about tackling meaningful challenges and making a difference we invite you to apply and explore opportunities to collaborate with us. 

Example Mentor Roles:

• Session Lead - Session Leads are industry experts who share knowledge, inspiration, and real-world insights with Udacity learners through virtual sessions. In this role, you will provide hands-on guidance, address pressing questions, and interact directly with learners in a live setting. Drive learner success through an engaging and supportive learning environment. 

• Tutor - As a tutor, you’ll be at the core of our learner communities, providing essential support and guidance. You will answer content-related questions on our community platform, actively participate in virtual community activities, and help foster meaningful engagement with our learners to stay motivated and on track. 

• Career Coach - Career Coaches play a vital role in empowering learners to achieve their professional goals. In this role, you will provide personalized career guidance through webinars, virtual coaching sessions, and community activities, offering insights on projects, industry best practices, and job-search strategies. Your efforts will help foster a vibrant, career-focused community, motivating learners to approach the job market with confidence and clarity.

You’ll be an excellent fit if you have:

• Proven technical expertise with 3+ years of experience in Artificial Intelligence or Machine Learning
• A passion for mentoring and helping others succeed in their learning
• Excellent interpersonal skills. You enjoy building relationships, communicating effectively, and fostering a positive learning environment 
• A deep understanding of the tech industry and emerging trends in AI and related fields
• The flexibility to work part-time as an external contractor alongside your current commitments

Why should you apply? 

• Make an impact by mentoring and contributing to a vibrant, global learning community
• Showcase your expertise and gain recognition for your technical knowledge
• Learn and network with our global community of mentors while staying ahead of the curve on cutting-edge technologies
• Earn additional income with the flexibility to work on your own schedule

Mentoring at Udacity offers a unique opportunity to make a significant impact on the lives of learners and to contribute to achieving Udacity's mission. 

If you're passionate about learning, technology and want to make a positive impact, we encourage you to apply to become a mentor at Udacity. 

Let's work together to shape the future of tech education!

Technical Account Manager for Egypt

Cairo, Egypt 

Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running. Join us as we move forward together, growing, learning, and making a real impact for some of the world’s biggest brands. The future of data resilience is here - go fearlessly forward with us.

About the Role

The Technical Account Manager provides the customer’s business with proactive support and management during Veeam implementations and beyond. The TAM’s mission is to help the customers unlock the full value of Veeam’s products and services and serve as your trusted advisor.

The Technical Account Manager is a technical team member responsible for all aspects of the planning, architecture, coordination, and management of post-sales technical engagements.  

The focus is on architecting and project management of availability solutions, including data protection and monitoring. The Technical Account manager is an expert in the areas of Data Management, Data Analytics, Business Continuity, Data Center, Cloud, Operating Systems, Networking, Storage, and Virtualization.  

What You’ll Do

• Support delivery and consulting services to meet Veeam Software solution design and deliverables
• Provide overall project guidance (Project plans, Schedules, Communication Plans, Resource plans, Status updates, etc.) 
• Assist with assessment and design of solutions as well as post-installation issues
• Assist with Veeam Software solution implementation effort estimation 
• Create white papers, solutions guides, best practices, custom documentation, etc. 
• Deliver onsite knowledge transfer on Veeam Software solutions
• Document configuration and completed activities 
• Analyze installed environments and guide optimal Veeam Software configurations 
• Facilitate communication between client and Veeam support 
• Identify additional needs within the client’s environment that can be resolved with Veeam Software solutions 
• Provide input for improvement of process and documentation 
• Overnight business stays to meet company goals and objectives  

What You’ll Bring

• Minimum 5 years of experience in IT industry.
• VMware VCP, Microsoft MCSE or equivalent experience 
• Prince 2, ITIL, PMP,  or equivalent experience 
• Bachelor’s Degree in technology required (A combination of education and experience will be considered) 
• Hands-on experience with Veeam’s Core products 
• Proven Consulting and Project Management experience 
• Excellent communication, interpersonal and relationship-building skills 
• Excellent presentation skills.
• Significant experience and understanding of virtualization technologies such as VMware and Hyper-V 
• Experience with disruptive storage systems and technologies (Nimble, Nexsan, Actifio, Veeam, etc.) 
• Hands-on experience with networking protocols and equipment (Fiber Channel, Ethernet, Cloud services
• Experience with traditional storage and backup architectures (EMC, NetApp, IBM, HP/3PAR, Hitachi, Dell, etc.)
• Hands-on experience with Enterprise applications (Exchange, SQL, Oracle, etc.) 
• Experience with Data Management, Data Protection, Data Analytics 
• Experience with Kubernetes platforms. 
• Extensive experience with Data Center, Business Continuity and Operating Systems 
• Experience successfully managing multiple simultaneous projects and accounts 
• Working knowledge of Cloud technologies, capabilities, and protocols
• Working knowledge of security technologies and concepts.

Please note: If an applicant is permanently located outside of Egypt, Veeam reserves the right to decline the application for this position

#LI-ZA1

Innovation is at the heart of what we do. At Implicit, natural language processing, machine learning, and data are at the core of our work.

We are seeking a software engineer to join our team in Cairo. As a Software Engineer at Implicit, you will work closely with our data science and product teams to build the next-generation AI knowledge engine.

Join Implicit and come work with some of the world’s most talented data scientists, engineers, and thought leaders.

As a Software Engineer, you will:

• Design, build and test new services to support our products.
• Ensure the performance, quality, and responsiveness of the services.
• Ensure high code and design quality that fulfills business requirements and good design aspects (scalability, fault tolerance).
• Participate in technical decision making with senior leadership and team members by:
  • Supporting technical estimations and effort sizing.
  • Supporting the culture of technical excellence and zero technical debt via code & design reviews
  • Establishing code guidelines and reviewing team members’ PRs.
• Stay up to date with the latest industry trends in software and cloud solutions.

Qualifications:

• A minimum of 5+ years of relevant programming experience is a must.
• Experience with Java 8, 11, with good object-oriented design and programming skills.
• Working experience developing REST APIs.
• Experience with Spring framework (boot, security, data, test).
• Experience with SQL databases, preferably Postgres.
• Experience with unit testing, integration test and TDD.
• Solid understanding of algorithms, data structures, and complexity.
• Good command of Git and team workflows.
• Professional-level written and spoken English.

Preferred qualifications:

• Experience with Python scripting language.
• Experience with graph databases, preferably Neo4j.
• Good knowledge of containerization concepts (e.g. Docker and Kubernetes).
• Experienced with any of the cloud platforms (Azure, GCP, or Amazon).
• Familiarity with Agile project management methodologies.
• Good knowledge of the architectural patterns used in data pipelines. (Event-driven, Micro-services, Event sourcing, ...).

What we Offer:

• Participate in building world-class products and applications for our leading-edge AI platform
• Join a fun, diverse team of the world’s most talented professionals
• Competitive compensation packages
• Highest tier social insurance and local health insurance
• Flexible and open leave policy
• Flexible working hours

About WPP Media

WPP is a creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com.

Role Summary and Impact

We are seeking a Full-Stack SEO Engineer / Technical SEO Developer to join our SEO department in Cairo. This senior executive-level role reports directly to the SEO Manager and is ideal for someone with hands-on experience implementing technical SEO at scale across multiple client websites and web applications.

You will partner with SEO strategists, analytics, and engineering stakeholders to turn recommendations into shipped improvements covering crawling and indexation, performance, structured data, rendering, and measurement. You will work across a variety of CMS and tech stacks, including Drupal, ASP.NET environments, React.js front-ends (e.g., Next.js), and Adobe Experience Manager (AEM), ensuring SEO requirements are implemented consistently and at scale.

• Implement and maintain technical SEO solutions across client websites and web apps (crawlability, indexation, internal linking, canonicals, hreflang, redirects, pagination, faceted navigation).
• Build and optimize front-end and back-end features with SEO considerations (routing, templates, metadata systems, internationalization).
• Improve site performance and Core Web Vitals (INP, LCP, CLS) through code-level optimizations (bundling, caching, CDNs, image strategies, SSR/CSR decisions).
• Implement SEO enhancements across different CMS and stacks including Drupal, ASP.NET, React.js (SSR/SPA), and Adobe Experience Manager (AEM).
• Develop and maintain SEO automation scripts and pipelines for audits, monitoring, and reporting (Python/Node), including data pulls from GSC/GA4 and crawl tools.
• Implement structured data (JSON-LD) at scale and validate integrity (entity consistency, rich results eligibility).
• Support technical audits and execute fixes with clear QA, release tracking, and post-deployment verification.
• Collaborate with developers and platform owners to embed SEO requirements into templates, components, routing, and publishing workflows.
• Monitor SEO KPIs, contribute to insights, and troubleshoot ranking and traffic issues using root-cause analysis.
• Leverage AI-powered SEO tools and automation workflows to streamline testing, documentation, and decision-making.
• Stay current with SEO trends, algorithm updates, and emerging web technologies.

Skills and Experience

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

• 3+ years of hands-on experience in technical SEO implementation (agency or multi-site environment is a plus).
• Strong full-stack development skills using a mix of JavaScript/TypeScript, Python and/or Node.js, and modern web frameworks.
• Practical understanding of crawling and indexation, site architecture, international SEO, redirects, canonicalization, pagination, internal linking, and faceted navigation.
• Experience improving performance and Core Web Vitals, including caching strategies, asset optimization, and image and video delivery.
• Experience implementing and validating structured data (JSON-LD) and maintaining scalable metadata systems.
• Familiarity working across multiple CMS and frameworks, including Drupal, Adobe Experience Manager (AEM), ASP.NET-based platforms, and React.js (including SSR/SPA rendering considerations).
• Strong debugging and QA skills (Chrome DevTools, server logs, crawler outputs, rendering checks).

Nice to Have

• Experience with SSR/SSG frameworks (e.g., Next.js) and understanding rendering implications for SEO.
• Experience delivering SEO in enterprise setups (e.g., AEM, multi-site architectures) and modern web apps (React/Next.js), including performance trade-offs.
• Familiarity with cloud and DevOps basics: Git, CI/CD, CDNs, caching headers, and monitoring.
• Hands-on experience with SEO tooling such as Screaming Frog, Sitebulb, JetOctopus, Google Search Console, GA4, SEMrush, or Ahrefs.
• Exposure to AI-driven SEO platforms and automation tools for auditing, reporting, or content optimization.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy ) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.

We are looking for a Full-Stack Developer (Node.js + React) to join our team and work on a long-term project for an international client. This is an outstaffing engagement, meaning you will be fully integrated into the client’s team and collaborate closely with their engineers, product managers, and stakeholders.

Project

You will join an existing product with an established codebase and an active development roadmap. The project focuses on building and maintaining scalable back-end services and complex front-end applications. You will work with modern JavaScript and TypeScript technologies while also maintaining and extending parts of a legacy system. The role requires a high level of autonomy, ownership, and the ability to work effectively in a distributed team.

Requirements

           Back-end (Node.js, with PHP/Laravel exposure)

• Deep, hands-on experience with Node.js in production environments
• Strong knowledge of TypeScript and modern JavaScript
• Experience designing and implementing RESTful APIs
• Understanding of backend architecture patterns (layered architecture, modular design, separation of concerns)
• Solid understanding of asynchronous programming, the event loop, and performance considerations in Node.js
• Experience working with SQL databases, including query optimization, transactions, and migrations
• Knowledge of authentication and authorization mechanisms (JWT, OAuth, role-based access)
• Experience with error handling, logging, and monitoring in back-end services
• Ability to write maintainable and testable code (unit and integration tests)
• Practical experience working with PHP and Laravel in production environments
• Ability to maintain and extend existing Laravel-based services
• Comfort working with and debugging legacy PHP/Laravel codebases
  
  Front-end (React.js)
  
  
• Strong experience building complex applications with React
• Confident use of modern React patterns (hooks, context, controlled components)
• Experience with state management solutions (Redux, React Query, or similar)
• Ability to design and implement scalable component architectures
• Strong understanding of front-end performance optimization (memoization, rendering control, code splitting)
• Experience working with forms, validation, and complex UI state
• Knowledge of accessibility (a11y) and cross-browser compatibility
• Experience integrating front-end applications with APIs and handling asynchronous data flows
• Ability to maintain consistent UI/UX in large codebases

Responsibilities

• Develop and maintain back-end services using Node.js and TypeScript
• Design, implement, and evolve RESTful APIs
• Maintain and extend existing PHP and Laravel services
• Build and maintain complex front-end applications using React
• Collaborate closely with the client’s team on feature development and technical decisions
• Ensure code quality through testing, code reviews, and best engineering practices
• Work with existing and legacy systems, improving stability and maintainability
• Take ownership of features end-to-end, from implementation to delivery
• Contribute to performance, reliability, and scalability improvements across the full stack

Please note: In addition to the stages listed bellow, the first step of the process will be an AI interview followed by a technical test.

CUSTOMER RETENTION STRATEGIST 

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a highly driven and performance-oriented Customer Retention Strategist to join our team.

In this position at Common Thread Collective (CTC), you will play a pivotal strategic role, guiding our clients toward durable, scalable growth. Your core responsibility is to deliver steady and reliable revenue through retention-focused initiatives—using data-backed insights to build accurate forecasts, shape strategic direction, and ensure consistent performance. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your impact goes far beyond managing email programs—you operate as a trusted advisor to our clients across all areas of retention strategy. You clearly communicate the rationale behind our decisions, connecting forecasting insights to the email, SMS, direct mail, and other retention touchpoints we activate. Your clarity strengthens client trust and deepens alignment throughout the partnership.

You also act as a strong advocate for CTC’s unique retention methodology and the tools that support it.

As a Customer Retention Strategist, you lead with precision and purpose, ensuring every initiative is executed to the highest standard and tightly aligned with client objectives.

You thrive on solving complex challenges, take complete ownership of outcomes, and are committed to developing, enhancing, and scaling high-impact retention programs. We embody the principle “Everyday in Every Play, Count on Me”—embracing accountability, striving for excellence, and consistently delivering results that matter.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements.
  
  

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Customer Retention Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better Customer Retention Strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Customer Retention Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

More about the role:

We are looking for a talented Multimedia Designer to join our Cairo team. This role requires strong technical skills in animation, motion graphics, and graphic design, and the ability to translate complex ideas into clear, impactful visuals. You must be a strategic, collaborative thinker who can challenge briefs, contribute to content ideas, and generate engaging, social-friendly visuals. A keen eye for layout design is a plus.

What you'll do:

• Design and produce multimedia content for digital platforms including social media, websites, presentations, and client campaigns
• Create motion graphics, video content, and animations that align with client branding and campaign objectives
• Collaborate with creative leads, account teams, strategists, and clients to conceptualise creative solutions that meet communication goals
• Ensure all multimedia content adheres to brand guidelines and maintains consistency across deliverables
• Manage multiple projects simultaneously while meeting deadlines and maintaining high quality standards
• Stay current with design trends, tools, and emerging technologies in the multimedia and communications space
• Support the development of visual assets for corporate communications, product launches, and integrated campaigns

Experience that contributes to success:

• Bachelor's degree in graphic design, multimedia design, digital media, or a related field
• Proven experience in a multimedia design role, preferably within a PR, communications, or creative agency environment
• Strong portfolio demonstrating expertise in animation, motion graphics and graphic design
• Proficiency in Adobe Creative Suite including Photoshop, Illustrator, After Effects,
• Proficiency in Premiere Pro and editing is a plus
• Knowledge in multiple AI tools is a plus
• Experience working with corporate branding guidelines and translating brand strategies into visual content
• Excellent communication skills with the ability to present and articulate design concepts to clients and internal teams
• Ability to work collaboratively in a fast paced team environment while managing competing priorities
• Bilingual capabilities in English and Arabic are an advantage

#LI-RE1

More about the role:

As a Senior Multimedia Designer, you will focus on delivering high-quality creative work that brings client briefs to life through strong conceptual thinking and excellent craft. You’ll develop impactful designs rooted in an earned-first mindset, contribute to campaigns across channels, and grow your confidence working directly with clients. This is a hands-on creative role with opportunities to build production experience, sharpen presentation skills, and collaborate closely with senior creatives and cross-disciplinary teams.

What you'll do:

• Create high-quality visual designs and do the best work that improves client business.
• Design and produce multimedia content for digital platforms including social media, websites, presentations, and client campaigns
• Create motion graphics, video content, and animations that align with client branding and campaign objectives
• Start building strong communication and presentation skills to effectively convey design concepts and ideas to clients and agency team members.
• Constantly consider all aspects of content creation - imagery, tonality, pace, messaging, etc.
• Support the senior team on large campaigns/ new business opportunities.
• Interrogate and challenge briefs to strengthen creative ideas and outputs
• Design effective social content, informed by platform trends, strategy, and performance

Experience that contributes to success:

• Full understanding of Adobe suites (photoshop illustrator InDesign, aftereffects and premier)
• Technical understanding of current and emerging social media platforms
• Ability to design in PPT and across Microsoft office suite
• Work to a schedule, be able to prioritise, remain calm under pressure.
• Previous experience with managing small projects/retainers in partnership with agency teams.
• Previous experience in developing and presenting key visuals, design directions or small campaigns with limited guidance from Art Directors or Senior Art Directors.
• Ability to understand and design social content, with a firm understanding of social media trends, strategy, and effectiveness.
• Bi-lingual Arabic & English is highly desired for this role

#LI-RE1 

LIFECYCLE MARKETING STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are looking for a highly motivated and results-focused Lifecycle Marketing Strategist to join our team.

In this role at Common Thread Collective (CTC), you will serve as a key strategic leader, helping guide our clients toward long-term, scalable growth. Your mission is to ensure predictable and consistent revenue through lifecycle marketing initiatives—leveraging data-driven insights to create forecasts, shape strategic plans, and maintain reliable performance.  At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your responsibilities extend far beyond email execution—you act as a trusted partner to our clients in all areas of customer lifecycle strategy. You clearly articulate the reasoning behind our recommendations, bridging the gap between forecasts and the email, SMS, direct mail, and other lifecycle touchpoints we deploy. Your ability to explain the “why” strengthens client confidence and builds a deeper sense of partnership

You also serve as a dedicated champion of CTC’s distinctive lifecycle approach and the tools that power it.

As a Lifecycle Marketing Strategist, you lead with clarity and intention, ensuring that every initiative is executed with excellence and aligned with client goals

You are energized by complex challenges, take full ownership of outcomes, and commit to designing, refining, and scaling high-impact lifecycle marketing strategies. We operate with the mindset: “Everyday in Every Play, Count on Me”—meaning we uphold accountability, pursue mastery, and consistently deliver meaningful results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Lifecycle Marketing Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better Lifecycle Marketing Strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Lifecycle Marketing Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

RETENTION STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a Driven and Results-Oriented Retention Strategist to join our team.

The Retention Strategist at Common Thread Collective (CTC) plays a critical leadership role in guiding our clients toward sustainable and scalable growth. This position is all about owning ensuring revenue is delivered predictably for the business through retention marketing efforts —using data-backed insights to build forecasts, shape strategic direction, and ensure consistent performance delivery. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your role isn't limited to email strategy—you're a key partner to our clients on Customer Retention. You proactively communicate the rationale behind our approach and connect the dots between forecasts and the emails/sms/direct mail etc that are sent out. That level of clarity builds confidence and deepens trust, ensuring our clients feel supported and understood every step of the way.

You stand as a zealous advocate and representative of CTC's unique approach to retention and its accompanying tools.

 As a Retention Strategist, you lead with precision and vision, ensuring that every initiative meets the highest standards of execution and effectiveness.

You thrive on challenges, take ownership of outcomes, and are committed to building, optimizing, and scaling high-performance marketing strategies. We embrace the mantra, "Everyday in Everyplay, Count on Me," meaning we take full responsibility, drive excellence, and always deliver results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Retention Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better retention strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Retention Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.