Lead Contract Manager, Strategic Accounts (Spanish & Italian)

• HUB Level: 6

• Career Track: Craft Track

Role Summary

Our mission at HubSpot is to help millions of organizations grow better. As a Lead Contract Manager on the Strategic Accounts team, you’ll own complex renewals and commercial outcomes for HubSpot’s highest-paying and Lighthouse customers.

You’ll lead value-driven renewal conversations, partner closely with Customer Success, Sales, and Legal, and ensure accurate forecasting and contract execution. This role also serves as a senior IC within Contract Management — mentoring peers, improving processes, and contributing to the strategic evolution of how we serve our most complex customers.

What You’ll Do

• Own and lead complex renewal and contract negotiations for strategic and upmarket customers, ensuring clarity, accuracy, and positive outcomes

• Partner with Strategic Account customers to understand their goals, challenges, and investment priorities, aligning contracts to business value

• Collaborate with Sales, Customer Success Managers, Legal, and senior stakeholders to execute renewals smoothly and resolve complexity

• Maintain accurate renewal forecasts and lead pipeline reviews, improving predictability and consistency

• Deliver best-in-class service to enterprise customers (200+ employees), balancing customer advocacy with commercial outcomes

• Mentor and support other Contract Managers through coaching, best-practice sharing, and informal leadership

• Contribute to process improvements, playbooks, and pilots that scale impact across Contract Management and Customer Success

• Support strategic initiatives and cross-functional projects that evolve how HubSpot manages upmarket renewals

What You’ll Bring

Required Qualifications

• Fluency in Spanish, Italian and English

• 5 + years of experience in contract management, renewals, or a closely related SaaS commercial role

• Experience managing complex contracts and partnering closely with Legal teams

• Proven success working with large, enterprise organizations (200+ employees)

• Strong negotiation skills with a growth-oriented, value-based approach

• Experience owning forecasts, renewal pipelines, or revenue-adjacent metrics

• Excellent written and verbal communication skills, including leading customer conversations with confidence

• Strong prioritization, organizational skills, and attention to detail in complex environments

• Ability to operate autonomously and strategically in a fast-paced setting

• Experience partnering with senior internal and external stakeholders

• Background working in Strategic Accounts or enterprise Customer Success motions

Nice-to-Have Qualifications

• Experience mentoring or informally leading peers without direct management responsibility

• Familiarity with SaaS economics and commercial models

Lead Contract Manager, Strategic Accounts (Spanish & Italian)

• HUB Level: 6

• Career Track: Craft Track

Role Summary

Our mission at HubSpot is to help millions of organizations grow better. As a Lead Contract Manager on the Strategic Accounts team, you’ll own complex renewals and commercial outcomes for HubSpot’s highest-paying and Lighthouse customers.

You’ll lead value-driven renewal conversations, partner closely with Customer Success, Sales, and Legal, and ensure accurate forecasting and contract execution. This role also serves as a senior IC within Contract Management — mentoring peers, improving processes, and contributing to the strategic evolution of how we serve our most complex customers.

What You’ll Do

• Own and lead complex renewal and contract negotiations for strategic and upmarket customers, ensuring clarity, accuracy, and positive outcomes

• Partner with Strategic Account customers to understand their goals, challenges, and investment priorities, aligning contracts to business value

• Collaborate with Sales, Customer Success Managers, Legal, and senior stakeholders to execute renewals smoothly and resolve complexity

• Maintain accurate renewal forecasts and lead pipeline reviews, improving predictability and consistency

• Deliver best-in-class service to enterprise customers (200+ employees), balancing customer advocacy with commercial outcomes

• Mentor and support other Contract Managers through coaching, best-practice sharing, and informal leadership

• Contribute to process improvements, playbooks, and pilots that scale impact across Contract Management and Customer Success

• Support strategic initiatives and cross-functional projects that evolve how HubSpot manages upmarket renewals

What You’ll Bring

Required Qualifications

• Fluency in Spanish, Italian and English

• 5 + years of experience in contract management, renewals, or a closely related SaaS commercial role

• Experience managing complex contracts and partnering closely with Legal teams

• Proven success working with large, enterprise organizations (200+ employees)

• Strong negotiation skills with a growth-oriented, value-based approach

• Experience owning forecasts, renewal pipelines, or revenue-adjacent metrics

• Excellent written and verbal communication skills, including leading customer conversations with confidence

• Strong prioritization, organizational skills, and attention to detail in complex environments

• Ability to operate autonomously and strategically in a fast-paced setting

• Experience partnering with senior internal and external stakeholders

• Background working in Strategic Accounts or enterprise Customer Success motions

Nice-to-Have Qualifications

• Experience mentoring or informally leading peers without direct management responsibility

• Familiarity with SaaS economics and commercial models

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Because our technology is purpose-built for restaurants, by restaurant people - and increasingly shaped by AI in both what we build and how we build - restaurants can trust that we'll deliver on their needs for today while investing in the experiences that will power their restaurant of the future.

An AI pod is Toast's AI-native engineering team, a focused pod of specialists who tackle complex, high-impact problems across Toast's product and platform landscape using AI-first approaches.

As Senior Principal Software Engineer and Senior Architect, you will be one of the most senior technologists at Toast, setting the technical vision and architectural direction for the pod while remaining hands-on in its most ambitious work. You'll define how AI-native engineering is done at Toast and spread those patterns across the organization.

A day in the life (Responsibilities)

• Develop and drive the architectural vision for AI Pod, establishing patterns for AI-native development that scale across Toast engineering
• Be an active participant and authoritative technical voice in cross-organizational strategy and architecture discussions
• Lead the pod's most complex, high-impact initiatives from design through production — staying hands-on throughout
• Evolve agentic development practices within the pod and champion their adoption across Toast
• Work closely with other Senior Principal Engineers and technical leaders across Toast to advance the overall architecture
• Mentor and develop technical leadership within the pod and across teams
• Partner with engineering leadership and product to translate strategic goals into executable technical plans

What you'll need to thrive (Requirements)

• 12+ years of experience designing and building highly scalable, mission-critical distributed software systems
• 10+ years of experience building and operating SaaS products, ideally AWS-hosted
• Demonstrated ability to drive architectural vision for a company, line of business, or highly scalable platform
• Deep experience building, deploying, and operating LLM-powered agents and AI-native systems
• 1+ years of hands-on experience using the latest AI coding agents with a strong desire to go all-in on agentic development practices
• Experience with MCP (Model Context Protocol), tool use patterns, or similar agentic integration frameworks
• Ability to move fluidly between whiteboard architecture and understanding the ebb and flow of code under load
• Ability and desire to communicate and influence at the executive level

What will make you stand out

• Experience managing or leading a small engineering team (2-4 engineers)
• Familiarity with A2A (Agent-to-Agent) protocols and multi-agent orchestration patterns
• Experience with machine learning concepts, model evaluation, or ML infrastructure
• Familiarity with observability tooling for AI/LLM systems (e.g., Langfuse, DataDog)

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Because our technology is purpose-built for restaurants, by restaurant people - and increasingly shaped by AI in both what we build and how we build - restaurants can trust that we'll deliver on their needs for today while investing in the experiences that will power their restaurant of the future.

AI Foundations is Toast's internal platform team for AI. We build the infrastructure, governance, and developer tooling that makes AI a reliable, scalable force multiplier across the entire product development lifecycle. Our products include the LLM Proxy, AI Key Management, Observability pipelines, the Claude Plugin Marketplace, and autonomous agents that participate directly in the software development lifecycle.

As a Senior Software Engineer on this team, you'll be hands-on building full-stack across the systems other Toast engineers depend on every day: the LLM proxy, agentic workflows, and the plugin marketplace that brings AI-native development practices to teams across the company.

A day in the life (Responsibilities)

• Design, build, and ship features across AI platform infrastructure, including the LLM proxy, AI key management, and observability pipelines
• Develop and extend autonomous agents that participate in the SDLC, such as the AI Review GitHub App and Developer Platform MCP integrations
• Build on and contribute to the internal plugin marketplace, developing plugins that encode Toast's architectural standards and quality practices into AI assistant behavior
• Implement MCP (Model Context Protocol) services and service templates that make it faster and easier for teams across Toast to build AI-powered workflows
• Contribute full-stack across backend services and frontend or developer-facing interfaces as needed
• Write high-quality, well-tested code and participate in design and code reviews
• Partner closely with product management to shape feature requirements, contribute to roadmap discussions, and translate product vision into reliable technical solutions

What you'll need to thrive (Requirements)

• 5+ years of experience designing and implementing scalable software systems, with a full-stack background spanning backend services and frontend or developer-facing interfaces
• Demonstrated experience building, deploying, or operating LLM-powered agents or AI-assisted developer tooling
• Familiarity with AI coding assistants (e.g., Claude Code, Cursor, GitHub Copilot) and an interest in extending them through custom plugins, skills, or hooks
• Experience with MCP (Model Context Protocol), tool use patterns, or agentic frameworks
• Working knowledge of prompt engineering and how LLM behavior responds to context and instructions
• Strong foundation in modern backend (Java, Kotlin, or similar) and frontend (TypeScript, React, or similar) technologies
• Experience with distributed systems, REST APIs, and cloud-native infrastructure
• Strong customer empathy and a drive to make developers' lives better through reliable, well-designed platform solutions

What will make you stand out

• Familiarity with A2A (Agent-to-Agent) protocols and multi-agent orchestration patterns
• Experience with machine learning concepts, model evaluation, or ML infrastructure
• Experience building developer experience platforms, internal tooling, or API gateways
• Familiarity with observability tooling for AI/LLM systems (e.g., Langfuse, DataDog)

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Because our technology is purpose-built for restaurants, by restaurant people - and increasingly shaped by AI in both what we build and how we build - restaurants can trust that we'll deliver on their needs for today while investing in the experiences that will power their restaurant of the future.

AI Foundations is Toast's internal platform team for AI. We build the infrastructure, governance, and developer tooling that makes AI a reliable, scalable force multiplier across the entire product development lifecycle. Our products include the LLM Proxy, AI Key Management, Observability pipelines, the Claude Plugin Marketplace, and autonomous agents that participate directly in the software development lifecycle.

As a Principal Software Engineer, you'll set the technical direction for how we design, build, and evolve these systems, working full-stack across the agentic workflows that employees across Toast depend on every day. This role is for someone who can drive architecture, raise the engineering bar across the team, and stay hands-on building.

A day in the life (Responsibilities)

• Define and drive the technical architecture for AI Foundations platform, spanning backend services, frontend tooling, and third party integrations
• Lead full-stack design and delivery across the LLM proxy, AI key management, observability pipelines, and internal plugin marketplace
• Architect and deliver autonomous agents and MCP services that participate in the software development lifecycle
• Set and uphold engineering standards across the team: code quality, system design, testing, and operational practices
• Mentor and technically lead engineers across all levels through design reviews, code reviews, and pairing
• Partner with product and platform leadership to shape the AI Foundations roadmap and translate strategy into executable technical plans
• Collaborate closely with designers and product teams to translate UX concepts into polished, production-ready frontend experiences
• Serve as a key technical voice in cross-team discussions, representing AI Foundations in architecture decisions across Toast engineering

What you'll need to thrive (Requirements)

• 10+ years of experience designing and delivering scalable software systems, with a strong full-stack background spanning backend services and frontend or developer-facing interfaces
• Demonstrated experience leading technical architecture for a platform, product, or engineering team
• Proven ability to mentor engineers and raise the technical bar of a team through standards, reviews, and hands-on guidance
• Experience building, deploying, or operating LLM-powered agents or AI platform infrastructure
• Familiarity with AI coding assistants (e.g., Claude Code, Cursor, GitHub Copilot) and experience extending them through custom plugins, skills, or hooks
• Experience with MCP, tool use patterns, or agentic frameworks
• Strong foundation in modern backend (Java, Kotlin, or similar) and frontend (TypeScript, React, or similar) technologies, with demonstrated experience building user-facing product interfaces
• Comfort with a rapidly changing technical landscape and a bias towards action over analysis paralysis

What will make you stand out

• Familiarity with A2A (Agent-to-Agent) protocols and multi-agent orchestration patterns
• Experience with machine learning concepts, model evaluation, or ML infrastructure
• Experience building developer experience platforms or internal tooling
• Familiarity with observability tooling for AI/LLM systems (e.g., Langfuse, DataDog)

**This role requires a minimum of two days per week in our Dublin office**

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

About the Role

A mission-critical role for Monks is the Senior Event Manager position, where you’ll work side-by-side with our clients to create, plan, execute, and measure events. The role offers the opportunity to build events for a multi-national client. Additionally, our ideal candidate is a fast and flexible go-getter who jumps on new opportunities, knows event trends, competitor events, and industry standards. This is a 6-month fixed-term contract. 

Responsibilities:

• Deliver outstanding quality support to the marketing events and programmes run by the Client team
• Work closely with your Client team point of contact on event data and audience development for multiple EMEA events 
• Ownership and/or collaboration on project timelines and project plans, ensuring deliverables are met on time
• Work effectively with external partners, creative agencies, and vendors, and internal cross-functional partners, e.g. PR, Sales, Logistics, and  other Marketing teams
• Acting as a trusted project lead, reporting to our Event Director.
• Creating high-quality, high-touch creative events that communicate brand value and build brand equity among advertisers and consumers.
• Delivering high-velocity events programs, whilst managing multiple stakeholders, either for virtual or in-person event formats
• Project management of different event formats, from the initial event strategy and concepting, pre-event planning, through to live event delivery and post-event reporting
• Direct client management and reporting. Overseeing multiple projects at one time, ensuring objectives are met and exceeded.
• Financial ownership - including creating, managing, and reconciling event budgets, as well as ongoing internal and client team financial planning.
• Overseeing and managing internal teams or third-party suppliers required for the event delivery - ensuring all project deadlines are adhered to and acting as quality control for the event work delivered
• Consistent communication to the client with updates, status reports, and progress of projects against their objectives and scope

About You

The essentials:

• Strong capabilities in the area of event & project management, ideally with 4-7 years of experience managing events (in-person and virtual events)
• Event trend awareness and competitive insights
• Excellent ability to multitask and stay abreast of multiple projects at one time
• Experienced in financial planning, including building and managing event budgets
• Ability to work in a fast-paced environment and be able to quickly react to new/urgent requests
• High energy, detail-oriented person, with a go-getter, positive attitude; comfortable working autonomously and within groups
• Experience working directly with clients to build strong relationships and create a positive experience that helps meet clients' business expectations and needs
• Effective verbal, written, and presentation-related communication skills around project planning and status, roadblocks, and, when needed, alternate courses of action
• BA/BS degree required
• Ability to travel for live events/site visits where required

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants from all backgrounds who are excited to contribute to our mission.  

#LI-RE1 #LI-Hybrid

Our Database Experience (DBX) Team

The Database Experience team builds the libraries and tools that developers use day-to-day working with MongoDB. Our mission is to increase developer adoption, satisfaction and retention by providing a reliable, enjoyable interface for developers and other end-users.

For our PHP team, we are looking to hire an engineer in Ireland. You will be joining a team of three engineers to help streamline and increase the adoption of MongoDB in the PHP community.

This role can be based out of our Dublin office or remotely in Ireland.

In This Role You Will

• Maintain the MongoDB PHP Extension
• Work with the libmongoc team to design APIs the PHP driver can leverage
• Interface with PHP core developers to stay up-to-date on internal changes in the PHP language
• Support our Developer Relations, Documentation, and Education teams in creating high-quality content for PHP developers
• Seek out speaking and writing opportunities to engage with the PHP Community

You’re Right For This Role If You

• Enjoy creating libraries to allow developers build and ship applications faster
• Think developers deserve better tools for working with databases
• Advocate for testing and agile, iterative software development
• Are passionate about Open Source, including giving back to the community
• Enjoy working in a small, distributed team (Ireland, France, Germany, Netherlands)

For This Role You Must Have

• 5+ years of experience working with PHP
• 3+ years of experience maintaining PHP extensions
• Experience with databases, relational or non-relational
• Experience with testing and static analysis
• Good written and spoken English communication skills

It Helps If You Have

• Contributed to the PHP project itself
• Have good experience with build tools like autotools and make
• Worked with MongoDB and the document model

Success Measures

• Within three months, you will be contributing effectively day-to-day, fixing bugs, implementing planned features, and thoroughly reviewing your colleagues’ pull requests
• Within six months, you will contribute to the roadmap and lead the design and specification of new features. You will have the trust of the team and our customers
• Within a year, you will have made significant contributions to our codebase, and will be taking the lead in designing new features and presenting them to our customers at community events

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

 MongoDB is an equal opportunities employer.

REQ ID: 1273388409

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. 

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

As an ideal candidate, you will have

• Ideally 8 to 11 years of related experience in a customer facing role, with 5 to 7 years of experience in pre-sales with enterprise software
• Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience designing with scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
• Ability to strategize with sales teams and provide recommendations on how to drive a multi-threaded account strategy, aligning other MongoDB and ecosystem resources to move towards a mutually beneficial account plan
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience
• Fluency in Hebrew would be a plus

You may also have

• Experience selling databases and/or deploying applications with any of the major cloud providers 
• Experience with database programming and data models 
• Experience in data engineering or AI/ML projects
• Experience in transforming legacy systems and platforms into modern, scalable, and efficient technology stacks
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

What you do at MongoDB

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members 
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

What you will learn

MongoDB Product Suite Mastery:

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

Market-Relevant Technologies:

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

Modern Architecture Design:

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journeys and working with industry leading partners in the space

Sales Techniques and Soft Skills:

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

Industry Insights:

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 426116

We are seeking a Senior Staff engineer to design, build, and operate the internal and external Observability stack for the MongoDB platform. Tens of thousands of customers depend on our Observability stack to monitor their database clusters and to generate actionable alerts to safeguard critical workloads. This is an opportunity to join a team that is responsible for all Observability systems that support metrics, metric visualization, logs, traces, and alerts for MongoDB. We are looking for engineers with high standards, and experience in setting direction and technical leadership for large engineering teams in designing and operating complex distributed systems, with strict SLO on security, durability, availability and performance.  

As MongoDB Atlas and its supporting infrastructure continue to experience rapid growth, the demand for high-cardinality observability data for internal and external use cases means we need to continually innovate and scale our systems to the next level. For example, MongoDB Observability systems need to handle 10’s of billions of metrics time series, all whilst processing petabytes of logs, traces, and events. Our stack includes VictoriaMetrics, Splunk, Flink, WarpStream/Kafka, Java, Golang Fluentbit. In addition to owning our observability infrastructure, as an Engineer on the team, you’ll also work closely with other SWE and SRE teams to promote and implement best practices in instrumenting and monitoring their services. This is a highly collaborative role, and you will get to own some of the most relied upon internal infrastructure at Mongo.

Our team champions a strong culture of inclusivity, diversity, and collaboration. If you want to be a deeply technical leader on a collaborative team that applies low-level systems expertise to build the foundational infrastructure of a popular database, join us! Let’s build a faster, more reliable, and exceptionally observable database system together.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

Candidate Profile

• Solving complex problems at scale, and to high standards, excites you
• Minimum 12 years of experience in designing, programming, debugging, and tuning distributed and/or highly concurrent C/C++/Java/Rust mission critical software systems
• Experience running latency sensitive, high throughput systems
• Strong systems fundamentals, including multi-threaded programming, performance profiling, and expert-level programming
• Familiarity with database internals or building core components for data processing systems
• (Nice to have) Indexing or database performance tuning experience 
• Familiarity with observability ecosystem and best practices
• Excellent verbal and written technical communication skills and a strong desire to collaborate with colleagues and mentor engineers
• Excellent time and project management skills including the ability to make realistic assessments of project cost and complexity
• Has a good understanding of information security management

Responsibilities

• Define standards and vision for the mission-critical observability platform, leading the architecture and implementation of components that drive performance, scalability, cost-efficiency, and resiliency
• Design and implement observability improvements that enable MongoDB engineers and customers to quickly and accurately diagnose the root cause of production issues.
• Handle production customer escalations from Technical Support team and coach teammates to do the same
• Write production-ready database code, improve the existing code, and mentor their team to write higher quality code
• Own all code the Observability Team maintains, ensuring it achieves a high standard for quality (including security, durability, availability, and performance) and maintainability
• Diagnose test failures, identify bugs in existing code, fix them, and prevent bugs from being introduced in new code
• Investigate the performance impact of code changes that may cause software performance regressions
• Interview candidates for advanced software engineering positions
• Develop and maintain expertise on cutting edge database, and observability developments from industry and academia
• Lead development and project management of some of the largest projects across the company
• Collaborate with stakeholders and engineering teams across the company to jointly work on large initiatives
• Advise Product Management on technical product direction, engineering complexity and inter-project dependencies
• Collaborate with Product Management and Engineering leadership to define product roadmaps
• Champion and improve unit and integration tests to demonstrate correctness
• Work with customers and support engineers to fix issues and become part of our on-call rotation 

Success Measures

• In the first month, you will have understood the high level architecture of MongoDB observability, and fixed a few bugs
• In three months, you will have contributed to the development of a project slated for the next major release of MongoDB, and diagnosed and fixed a few customer or testing-reported issues
• In six months, you will have taken on code review responsibilities and are involved in reviewing the design for new features
• In twelve months, you will be leading the development of new features and initiatives, helping to mentor engineers on the team, and using your experience to drive the long-term technical roadmap of the Observability Team

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID 1273361934

We are hiring an experienced Security Software Engineer (Staff or Senior) for our Infrastructure Security team to design and build scalable security controls and services within MongoDB Atlas multi-cloud infrastructure.

The team sits within the Site Reliability Engineering organization and works with other engineering teams to ensure that our infrastructure adheres to the highest security standards.

This role can be based out of our Dublin office, or work fully remotely in Ireland.

Responsibilities:

• Design and build core security primitives and services that protect MongoDB Atlas compute, networking, and identity across AWS, Azure, and GCP
• Build secure-by-default infrastructure using Linux security mechanisms (AppArmor, SELinux, seccomp, cgroups), Kubernetes, and eBPF to enforce runtime policies and gain deep visibility into systems behaviour
• Develop APIs, automation, and tooling that manage security posture at scale (CSPM, vulnerability management, workload identity) and provide monitoring, logging, and alerting pipelines that integrate with our tooling (Grafana, Splunk, Victoria Metrics.)
• Integrate security into our CI/CD and infrastructure-as-code workflows (Terraform) so that security controls are versioned, reviewed, and deployed just like any other code
• Lead complex projects end‑to‑end, from problem discovery and design docs to implementation, rollout, and long‑term ownership
• Collaborate with SRE, platform and product engineering teams to define secure architectures for new infrastructure and services

Qualifications:

You might be a great fit if you match some of the following:

• 5+ years of experience in Software Engineering, Site Reliability Engineering, or similar roles, preferably with relevant security work
• Proficiency with at least one programming language (Java, Golang, Rust, Python, or C/C++) and experience with infrastructure-as-code tools (Terraform) to automate security configurations and processes
• A deep understanding of Linux and networking concepts, including low-level fundamentals, and how they work together in complex systems
• Experience building security-related features or platforms such as runtime monitoring, CSPM, or vulnerability management
• Experience with a cloud provider (AWS, GCP, or Azure) and their security best practices and building blocks
• Hands-on experience with Kubernetes and its security ecosystem (e.g. RBAC, OPA/Gatekeeper, Kyverno, eBPF, Falco, Tetragon)
• A systems mindset: you think about failure modes, performance, observability, and operability alongside security and correctness
• Strong communication skills and the ability to explain complex security concepts and tradeoffs to both technical and non-technical stakeholders

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426183

Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for someone who can thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program. In this role you will also become a main point of contact for MongoDB end users by leveraging your technical and account management skills as well as acting as the account team leader across Sales, Professional Services, Solutions Architects, etc. 

We are looking to speak to candidates who are based in Stockholm for our hybrid working model.

Our ideal candidate will have

• 7+ years experience working in Customer Success, Technical Account Management, Professional Services or other similarly customer-centric role for a technical product (ideally consumption based)
• 4+ years experience being accountable for customer health and revenue realization for a defined book of business/portfolio of accounts for Forbes Global 2000 customers
• A background and passion for advocating on behalf of your customers - this role should act as an extension of our customers team within MongoDB
• A mind for technology - we’ll teach you about MongoDB and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts
• The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalate customer issues and conflict and advocating to internal teams including sales, professional services, etc.
• An entrepreneurial mindset - you will be required to both deviate from established procedure and often build entirely new process or practices to ensure we best serve this customer segment
• A team player approach and passion for collaboration - this role will work with some of our most strategic growth customers so must align closely to Sales, Professional Services, Tech Services, and the broader MDB ecosystem
• Demonstrated continuing technical education (e.g., MongoDB DBA track, hyperscaler certifications)
• Prior exposure to database, cloud, and infrastructure technology is a plus

On a given day in this role you will

• Work as a strategic advisor to your customer providing them with guidance on MongoDB best practices and their overall technology strategy; this could include running enablement sessions alone or with another internal MongoDB team members, advising the customer on strategies to optimize their technical environment or current spend with MongoDB, positioning and recommending product features and best practices to accelerate customers time to value and growth
• Guide customers through the customer journey to accelerate their time-to-value from MongoDB, overseeing the technical success plan from committed ARR to active consumption. Includes advising customers on on their deployment health & strategies for operating and maturing their MongoDB environments
• Proactively identify and mitigate technical risks for complex accounts by designing custom remediation plans and implementing best practices to pre-empt critical issues.
• Facilitate the resolution of high-stakes customer challenges while identifying strategic opportunities to expand MongoDB usage through optimized technical solutions.
• Collect feedback and identify roadblocks from customers to inform internal teams including Product, Professional Services, and Leadership on how MongoDB can build a stronger product and go to market organization
• Act as the link between our customers and product engineering to develop new innovative solutions. You will be key in building the future roadmap of our product by acting as the Product team’s eyes and ears in this field
• De-escalate and resolve critical customer issues and complaints by finding the best possible solution for both the customer and MongoDB; this could include anything from navigating a customer outage that has a financial impact on their business, to helping an application team devise a custom MongoDB solution or implementation for their critical application, no day is the same
• Build and execute account plans to mitigate risk and drive growth 3+ quarters out across your portfolio
• Lead in-person executive business reviews for strategic customers in your portfolio, including interfacing with C-suite executives and other technical leaders to align to business objectives and agree to a mutual success plan
• Work on strategic internal projects to help build the Customer Success program; our expectation is that anyone in this role has strong business acumen and the ability to create and teach best practices, new process, and enablement to the broader organization
• Document all customer interactions in internal systems, including Gainsight and Salesforce.com
• Provide feedback and guidance to leadership on key signals within MongoDB Atlas that indicate healthy or unhealthy customer accounts; as our product evolves, we’ll need to be constantly adjusting our engagement strategies based on these signals, which you’ll be in the best position to identify and share back with internal teams
• Manage the relationship with Sales Leadership and Account Executives in your territory, including reporting on business performance, training on best practices, and rolling out program updates to ensure sales people and leaders are abreast of best practices for interacting with Customer Success
• Forecast expected churn and growth to your senior leadership team
• Help interview, onboard and ramp new team members - as a more senior team member you will have an immediate role in who joins the team
• Act as a leader amongst your peers, running enablement sessions, product certifications and being vocal in team meetings to ensure those around you grow

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426244

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID 426148

We are seeking a Staff engineer to design, build, and operate the internal and external Observability stack for the MongoDB platform. Tens of thousands of customers depend on our Observability stack to monitor their database clusters and to generate actionable alerts to safeguard critical workloads. This is an opportunity to join a team that is responsible for all Observability systems that support metrics, metric visualization, logs, traces, and alerts for MongoDB. We are looking for engineers with high standards, and experience in setting direction and technical leadership for large engineering teams in designing and operating complex distributed systems, with strict SLO on security, durability, availability and performance.  

As MongoDB Atlas and its supporting infrastructure continue to experience rapid growth, the demand for high-cardinality observability data for internal and external use cases means we need to continually innovate and scale our systems to the next level. For example, MongoDB Observability systems need to handle 10’s of billions of metrics time series, all whilst processing petabytes of logs, traces, and events. Our stack includes VictoriaMetrics, Splunk, Flink, WarpStream/Kafka, Java, Golang Fluentbit. In addition to owning critical components of our observability infrastructure, as a Staff engineer on the team, you’ll also work closely with other SWE, Product and SRE teams to promote and implement best practices in instrumenting and monitoring their services. This is a highly collaborative role, and you will get to own some of the most relied upon internal infrastructure at Mongo.

Our team champions a strong culture of inclusivity, diversity, and collaboration. If you want to be a deeply technical leader on a collaborative team that applies low-level systems expertise to build the foundational infrastructure of a popular database, join us! Let’s build a faster, more reliable, and exceptionally observable database system together.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

Candidate Profile

• Solving complex problems at scale, and to high standards, excites you
• Minimum 10 years of experience in designing, programming, debugging, and tuning distributed and/or highly concurrent C/C++/Java/Rust mission critical software systems. 
• Experience running latency sensitive, high throughput systems
• Strong systems fundamentals, including multi-threaded programming, performance profiling, and expert-level programming
• Familiarity with database internals or building core components for data processing systems
• (Nice to have) Indexing or database performance tuning experience 
• Familiarity with observability ecosystem and best practices
• Excellent verbal and written technical communication skills and a strong desire to collaborate with colleagues and mentor engineers
• Excellent time and project management skills including the ability to make realistic assessments of project cost and complexity
• Has a good understanding of information security management

Responsibilities

• Help build and architect systems for the mission-critical observability platform, leading the architecture and implementation of components that drive performance, scalability, cost-efficiency, and resiliency
• Design and implement observability improvements that enable MongoDB engineers and customers to quickly and accurately diagnose the root cause of production issues.
• Handle production customer escalations from Technical Support team and coach teammates to do the same
• Write production-ready database code, improve the existing code, and mentor their team to write higher quality code
• Own areas of code that the Observability Team maintains, ensuring it achieves a high standard for quality (including security, durability, availability, and performance) and maintainability
• Diagnose test failures, identify bugs in existing code, fix them, and prevent bugs from being introduced in new code
• Investigate the performance impact of code changes that may cause software performance regressions
• Interview candidates for advanced software engineering positions
• Develop and maintain expertise on cutting edge database, and observability developments from industry and academia
• Lead development and project management of some of the larger projects across the company
• Collaborate with stakeholders and engineering teams across the company to jointly work on large initiatives
• Advise Product Management on technical product direction, engineering complexity and inter-project dependencies
• Collaborate with Product Management and Engineering leadership to define product roadmaps
• Champion and improve unit and integration tests to demonstrate correctness
• Work with customers and support engineers to fix issues and become part of our on-call rotation 

Success Measures

• In the first month, you will have understood the high level architecture of MongoDB observability, and fixed a few bugs
• In three months, you will have contributed to the development of a project slated for the next major release of MongoDB, and diagnosed and fixed a few customer or testing-reported issues
• In six months, you will have taken on code review responsibilities and are involved in reviewing the design for new features
• In twelve months, you will be leading the development of new features and initiatives, helping to mentor engineers on the team, and using your experience to drive the long-term technical roadmap of the Observability Team

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID 1273361945

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

Atlas Growth is a cloud engineering group whose mission is to guide customers through their app development journey—from cluster configuration, data modeling and load testing, to running a production workload at scale. We use an in-house experiments platform which helps us validate our features quickly, releasing only the work that positively impacts our customers. Our engineers participate in cross-functional “squads” with product, design, analytics, and research focusing on a single metric (e.g. retention). Our engineering team is part of a larger Atlas Core Engineering org, building foundational elements of MongoDB’s developer data platform.

Atlas Growth 2 builds customer-facing features in Atlas and sits alongside other Growth engineering teams. Recent projects include an AI Chatbot for cluster creation, a recommendation system that offers tips for better database performance, and a pricing page designed to optimize conversion rates.

This role can be based out of our Dublin office or remotely in Ireland.

Role Overview

Atlas Growth seeks a mid-level software engineer (Software Engineer 3). SE3s are solid contributors to projects they work on and often lead projects of their own. They act in accordance with MongoDB’s core values and leadership principles, and are actively working toward a Senior role.

Candidate Profile

• 3+ years of software engineering experience
• Fluency in TypeScript and JavaScript
• Proficiency in Java, Go, C++/C, or a similar compiled language
• Experience writing database queries, either document-based or relational
• Experience writing and reviewing technical specs, and leading small projects
• Interest in A/B testing or product design

Expectations

• Contribute readable and well-tested code to ongoing projects
• Write scope and technical spec docs for new projects assigned by your manager. Lead small working groups of two or three engineers for these projects
• Participate actively and constructively in code and document reviews
• Help product management identify improvements for features you own and drive them to completion
• Triage incoming support requests and alerts for products you own, and participate in group-wide on-call rotation once onboarded

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 4263301932

MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to help our customers to be successful with MongoDB.

We are looking to speak to candidates who are interested in working out of our Dublin office under our in-office working model Monday to Friday for the first 3-6 months depending on ramping speed. 

Once considered ramped, they will transition to a permanent (Tuesday to Saturday) 9am-6pm work week (with 3 in-office days) to provide weekend coverage alongside other peers. Saturdays and Sundays are considered fully online workdays and not an on-call shift.

Due to the 24/7 nature of our support organization, certain events throughout the year will require volunteering for coverage outside one’s normal work days or work hours (i.e. regional offsites, regional holidays, etc). These are typically announced weeks in advance with a sign-up system that considers equitability.

Cool things you’ll do

You'll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on best practices in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - interfacing with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics.

What you need

We consider all candidates with an eye for those who are self-taught, insatiably curious, and multi-faceted.

The ideal candidates should have strong technical experience in one (or more) of the following areas

• Systems administration
• Distributed systems
• Network Administration
• Database architecture and administration
• Application Architecture
• Data architecture and design
• Performance tuning and benchmarking
• Extra bonus points if you have experience in one or more of Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, PHP, or Perl

If you have an operations background, we prefer experience administering large-scale production environments, including hardware, operating systems (e.g. Linux, Windows), networks (including firewalls and load balancers), as well as cloud-based resources (e.g. AWS, Azure, Google Cloud Platform).

It’s crucial for every candidate that they can check off all of these boxes

• Excellent communication skills, both written and verbal
• Genuine desire to help people
• Uncontrollable urge to investigate and solve problems, with advanced diagnostic and troubleshooting skills
• Ability to think on your feet, remain calm under pressure and solve problems in real-time
• Desire and ability to rapidly learn a wide variety of new technical skills
• Strong teamwork: willingness and ability to get help from team members when required, and the good judgment to know when to seek help

Your non-negotiables should be your first couple of bullets and your nice to haves lower

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 1273390465

We are seeking an Engineering Manager to join the Observability team within MongoDB. This is an opportunity to join a team that is responsible for all Observability systems that support operational metrics, visualization, logs, traces, and alerts to monitor the performance and health of our customers' MongoDB deployments. We are looking for a leader that is results focused, with high standards, and experience in leading engineers in designing, building and operating complex distributed systems at scale, with strict SLO on security, durability, availability and performance.  

Tens of thousands of customers depend on our Observability stack to monitor their database clusters and to generate actionable alerts to safeguard critical workloads.  As MongoDB Atlas and its supporting infrastructure continue to experience rapid growth, the demand for high-cardinality observability data for internal and external use cases means we need to continually innovate and scale our systems to the next level. For example, MongoDB Observability systems need to handle 10’s of billions of metrics time series, all whilst processing petabytes of logs, traces, and events.

Our team champions a strong culture of inclusivity, diversity, and collaboration. If you want to be a deeply technical leader on a collaborative team that applies low-level systems expertise to build the foundational infrastructure of a popular database, join us! 

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

What you’ll do

• Lead and coach a team of motivated individual contributors who are eager to learn and grow
• Contribute to the code, design, and architecture of the systems your team develops
• Work with product managers, program managers, and other engineering teams to specify, prioritize and deliver new features that delight our users, internally and externally
• Estimate task complexity, report progress, and voice risks for projects executed by the team
• Work with customers and support engineers to fix issues and become part of our on-call rotation 
• Collaborate with team members to develop our codebase, best practices, and design principles
• Drive best practices for monitoring, reliability, and performance of observability services in production
• Actively participate in growing the team by hiring
• Foster an inclusive and respectful work environment according to MongoDB's Core Values

We’re looking for someone who

• Has at least 6 years of professional software development experience
• Has at least 3 years of people management experience
• Has led engineering teams that have built and maintained large scale systems
• Is skilled at writing large-scale, distributed backend systems in a compiled language (Go, Java, Rust, C, etc.)
• Good understanding of algorithms, data structures and their time and space complexity
• Has experience with at least one major cloud provider technology (AWS, Azure, GCP)
• Is eager to solve tough problems and debug tricky production outages
• Has excellent communication skills
• Is curious, collaborative, and motivated

Success Measures

• In 1 month, you'll be familiar with the foundational parts of the system, the existing features, and projects within the Atlas Observability team and have contributed minor tasks within our codebase
• In 3 months, you will be contributing to design and development of your team’s projects and working on your team’s growth
• In 6 months, you and your team will have ramped enough to take on medium sized projects and you will be leading your team towards its product and engineering goals. You will be supporting our customers during escalations and have joined our on-call rotation

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273361937

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

Because our technology is purpose-built for restaurants, by restaurant people - and increasingly shaped by AI in both what we build and how we build - restaurants can trust that we'll deliver on their needs for today while investing in the experiences that will power their restaurant of the future.

An AI pod is Toast's AI-native engineering team, a focused pod of specialists who tackle complex, high-impact problems across Toast's product and platform landscape using AI-first approaches.

As a Principal Software Engineer, you'll work full-stack across ambitious, cross-cutting initiatives, bringing deep technical expertise and architectural judgment to some of the hardest problems at Toast.

A day in the life (Responsibilities)

• Lead full-stack design and delivery of AI-native solutions that address complex, cross-functional problems across Toast
• Drive technical architecture for pod initiatives, from backend services and APIs to frontend and developer-facing interfaces
• Build and integrate LLM-powered agents, tools, and workflows that bring AI capabilities directly into product and platform contexts
• Set and uphold engineering standards within the pod: code quality, system design, testing, and operational practices
• Mentor engineers through design reviews, code reviews, and pairing
• Partner with stakeholders across Toast engineering to define problem scope, align on approach, and deliver outcomes
• Serve as a technical voice in cross-team architecture discussions, connecting pod work to broader Toast engineering patterns

What you'll need to thrive (Requirements)

• 10+ years of experience designing and delivering scalable software systems, with a strong full-stack background spanning backend services and frontend or developer-facing interfaces
• Demonstrated experience leading technical architecture for a platform, product, or engineering team
• Experience building, deploying, or operating LLM-powered agents or AI platform infrastructure
• Familiarity with AI coding assistants (e.g., Claude Code, Cursor, GitHub Copilot) and experience extending them through custom plugins, skills, or hooks
• Experience with MCP (Model Context Protocol), tool use patterns, or similar agentic integration frameworks
• Strong prompt engineering skills and intuition for how LLM behavior responds to context and instructions
• Strong foundation in modern backend (Java, Kotlin, or similar) and frontend (TypeScript, React, or similar) technologies
• A bias towards action and comfort operating in ambiguous, rapidly evolving problem spaces

What will help you stand out

• Familiarity with A2A (Agent-to-Agent) protocols and multi-agent orchestration patterns
• Experience with machine learning concepts, model evaluation, or ML infrastructure
• Experience building developer experience platforms or internal tooling
• Familiarity with observability tooling for AI/LLM systems (e.g., Langfuse, DataDog)

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

#LI-Hybrid
#BI-Hybrid

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

We’re looking for a Software Engineer II to join in building the Scheduling product as part of Toast’s Team Management Suite for restaurant employers. You’ll play an important role in the design, development, and delivery of scalable software solutions that enable restaurant owners to build an optimal labor plan that balances interests in profitability, employee’s desire for predictability and flexibility, and guest satisfaction.

A day in the life (Responsibilities):

• Flex your full-stack development muscles with challenging end-to-end tasks in a supportive, collaborative team environment
• Participate in designing, estimating, implementing, testing, and debugging end-to-end solutions
• Ship code that has a massive impact on the growth of Toast
• Learn and champion best practices for development, deployment, and quality life-cycles
• Actively contribute to product design and feature selection discussions
• Participate in code reviews to ensure technical implementations meet functional requirements

What you'll need to thrive (Requirements)

• Strong foundation in Java, Kotlin or other object-oriented language(s)
• Experience with modern web standards and technologies (e.g. React, TypeScript, REST, GraphQL)
• A proven track record of building partnerships across engineering, product, customer success, and other stakeholders.
• Experience maintaining a high bar for quality, and guiding teams to hold a high bar for the technical quality of their deliverables.
• Strong customer empathy and a drive to make their lives better through a thoughtful user experience, robust technical solutions, and continuous product improvement.
• Passionate about technology and learning new things
• Desire to make continuous improvements to teams and technology
• You are not afraid to tackle big problems and ask insightful questions.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

#LI-HYBRID
#BI-Hybrid

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

We’re looking for an engineer to help build and scale Toast’s labor cost and timekeeping platforms - systems that directly influence labor spend for more than 166,000 restaurant locations. You’ll work on highly visible, mission-critical infrastructure supporting millions of employees and operators across Toast restaurants.

In this role, you’ll gain hands-on experience with large-scale, data-intensive systems. We’ve processed over a billion of shift records and are in the midst of an exciting architecture modernization to support rapid growth and faster development. We are operating at true scale, pushing the limits of our databases. If you’re excited to lay the technical foundation for the next generation of labor cost management—and to help restaurant operators save real money—we’d love to hear from you.

A day in the life (Responsibilities)

• Help shape our next-generation timekeeping systems that operate at massive scale, processing tens of millions of shift events every week.
• Build, run, and improve core backend systems alongside a collaborative, supportive team.
• Be a part of the organization with a strong focus on engineering culture and full end-to-end ownership.
• Participate across the full development lifecycle—design, estimation, implementation, testing, debugging, and deployment—while learning and applying best practices for building and operating reliable systems at scale.
• Ship code that directly impacts Toast’s growth and the day-to-day operations of restaurant teams
• Partner with product and design to influence what we build and how we build it
• Participate in thoughtful code reviews, both giving and receiving feedback

What you'll need to thrive (Requirements)

• Experience with one or more object-oriented programming languages (such as Java, Kotlin, or similar).
• Willingness to monitor, troubleshoot, and improve system performance through logging and metrics
• Ability and motivation to learn quickly and apply knowledge to solve real problems
• A hunger to take on challenging projects and build systems that operate at massive scale.

Above all, we’re looking for a strong engineer with solid fundamentals.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

#LI-HYBRID
#BI-Hybrid

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

As a Senior Manager for Support Center & Communications (SCC) and Pricing Experience, you will lead the strategy and execution behind Toast’s self-service support ecosystem and account management experiences, shaping how customers understand, manage, and resolve issues across their relationship with Toast. You will guide the evolution of our Support Center, communications platform, and billing and pricing experiences while partnering closely with product, design, engineering, support, and finance teams to deliver seamless, scalable solutions.

Working across the customer lifecycle—from awareness and understanding to action and resolution—you will empower customers to self-serve with confidence while using AI and automation to better understand customer context and surface relevant insights across support, billing, and account experiences. You will ensure clarity, consistency, and trust in how Toast communicates and charges for its products. Your leadership will drive improvements in customer experience, operational efficiency, and revenue integrity across some of Toast’s most critical customer-facing systems.

A day in the life (Responsibilities)

• Lead the technical vision and execution for Toast’s Support Center, communications platform, and pricing and billing experiences, driving measurable improvements in customer self-service and operational efficiency.
• Create leverage across product, support, and business teams by building scalable systems for self-service support, proactive communications, and account management.
• Apply AI and automation to support and account experiences, enabling better understanding of customer context (e.g., support history, knowledge, billing, and subscriptions) and surfacing relevant insights, actions, and guidance.
• Break down complex, cross-functional initiatives into clear, incremental milestones that deliver meaningful customer and business outcomes.
• Establish and uphold technical standards, architecture patterns, and best practices across the organization.
• Coach and mentor engineers and managers, helping them grow technically and as leaders.
• Operate effectively in a fast moving environment where experimentation, iteration, and platform stability must coexist.

What you'll need to thrive (Requirements)

• 5+ years of experience leading high-performing product, platform, or customer experience teams in complex, cross-functional environments.
• Strong background in full-stack systems, with experience building customer-facing applications that integrate with a wide range of backend services, platforms, and data systems.
• Proven experience owning and scaling customer-facing platforms or systems that span multiple teams and touchpoints.
• Ability to translate broad, ambiguous strategic goals into clear roadmaps and execution plans.
• Demonstrated success partnering with product stakeholders to drive measurable outcomes
• Strong communication and leadership skills with experience influencing senior technical and product leaders and aligning teams around shared goals
• Track record of building inclusive, high-ownership teams and developing talent.

Bonus Ingredients (Nice to Haves)*

• Experience leading teams that sit at the intersection of customer-facing platforms and internal systems such as support, communications, or billing.
• Background in experimentation driven product development or optimizing customer journeys through data-driven experimentation.

#LI-HYBRID
#BI-Hybrid

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

This hybrid role is based in Dublin, Ireland (Full relocation provided).

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

What is our Mission

Toast has established itself as the leading hospitality platform in the US, and we are now setting our sights on the global stage. As part of the International team, in our missions to expand globally,  we are building the core systems to launch Toast into new markets. You will join a high-impact, high-ownership engineering team solving complex technical challenges in a fast-paced environment. We are looking for leadership that balances technical excellence with a strong product mindset to drive continuous growth for both the team and our platform. 

A day in the life (Responsibilities)

• Lead complex projects within a cross-functional collaborative and supportive environment.
• Orchestrate our backend services to support internationalization working across software both in the restaurant and the cloud
• Design, build, deploy and maintain highly resilient and scalable systems critical to our customers’ success.
• Iterate on our technical approach to data management in support our international strategy 
• Mentor and provide technical guidance to team members, leading technical discussions and promoting best engineering practices.
• Work directly with pilot customers (sometimes in the restaurant!) to ensure successful delivery and operation
• Advocate for best coding practices, raising the bar for yourself, your team, and the company.
• Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.

What you'll need to thrive (Requirements)

• 8+ years of experience in delivering high quality, reliable services to production using Java, Kotlin or other object oriented language(s)
• Proven track record of architecting, supporting and debugging large distributed & multi threaded applications.
• Drive to work across our tech stack and support other engineers in resolving challenging problems
• Passionate about making users happy and seeing people use your product in the wild.
• Ability to embrace an agile mindset focused on delivering usable software.
• Experience with  fiscalisation, internationalization is a plus

Our Tech Stack

• A core of Java & Kotlin based backend services.
• React SPAs leveraging Tailwind, GraphQL and Storybook.
• Android app built in Java & Kotlin running in the restaurant.
• PostgresQL and Dynamodb as core persistence.
• Pulsar, Camel and RabbitMQ for message-based integrations.
• And many more technologies that help us build a top class platform.

**This is a hybrid role requiring in-office collaboration two days per week in our Dublin office.**

#LI-HYBRID

#BI-Hybrid

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

We’re looking for a Senior Software Engineer to help build and scale Toast’s labor cost and timekeeping platforms - systems that directly influence labor spend for more than 166,000 restaurant locations. You’ll work on highly visible, mission-critical infrastructure supporting millions of employees and operators across Toast restaurants.

In this role, you’ll gain hands-on experience with large-scale, data-intensive systems. We’ve processed over a billion shift records and are in the midst of an exciting architecture modernization to support rapid growth and faster development. We are operating at true scale, pushing the limits of our databases. If you’re excited to lay the technical foundation for the next generation of labor cost management—and to help restaurant operators save real money—we’d love to hear from you.

A day in the life (Responsibilities):

• Drive the evolution of our next-generation timekeeping platform, operating at significant scale and processing tens of millions of shift events each week
• Build, run, and improve core backend systems alongside a collaborative, supportive team.
• Take end-to-end ownership of systems, contributing to a strong engineering culture focused on quality, reliability, and long-term maintainability
• Lead work across the full development lifecycle—design, estimation, implementation, testing, debugging, and deployment—while learning and applying best practices for building and operating reliable systems at scale.
• Ship code that directly impacts Toast’s growth and the day-to-day operations of restaurant teams
• Partner with product and design to influence what we build and how we build it
• Contribute to and elevate team standards through thoughtful code reviews and technical discussions
• Mentor and provide technical guidance to other team members

What you'll need to thrive (Requirements)

• 5+ years of back-end experience with one or more object-oriented programming languages (such as Java, Kotlin, or similar).
• Experience owning and operating production systems.
• A track record of tackling ambiguous, high-impact challenges and delivering scalable solutions
• Ability and motivation to learn quickly and apply knowledge to solve real problems
• A hunger to take on challenging projects and build systems that operate at massive scale.

Above all, we’re looking for a strong engineer with solid fundamentals.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

#LI-HYBRID
#BI-Hybrid

Pre-Sales Solutions Engineer

Commercial | EMEA | Italian Speaking

About the Opportunity

Solutions Engineers at Klaviyo are technical sellers at the heart of our revenue motion. We don't just demo software. We work as trusted advisors, helping fast-growing commercial businesses understand how Klaviyo can solve their real challenges, and then we prove it.

We're looking for a Pre-Sales Solutions Engineer to join our EMEA Commercial team, covering the Entrepreneur and SMB segment. This is a great opportunity for someone early in their pre-sales career who is curious, eager to learn, and excited by the intersection of technology and sales. You don't need to have all the answers on day one. What matters is that you ask great questions, pick things up quickly, and genuinely want to help customers succeed.

You'll work alongside Account Executives across the Italian-speaking market and wider EMEA region, supporting the technical side of deals and building your skills in a collaborative, high-energy team environment.

What We Do as Solutions Engineers

We're technical sellers who drive revenue by winning Commercial deals. Our job is to own the technical win. That means building champions, demonstrating clear value, and making sure prospects choose Klaviyo.

We work directly with customers to design solutions that integrate into their existing tech stacks, taking a consultative approach that builds confidence and gets buy-in from both technical and business stakeholders.

Our team builds beyond the day-to-day too. Recent projects include AI-powered demo data generators, a Chrome extension for troubleshooting API calls, and templatised mobile apps to showcase our SDK capabilities. We're a team that builds things to solve problems, and we'd love you to grow into that.

How You'll Make a Difference

Support the Technical Win

• Work alongside Account Executives to support the technical side of Commercial opportunities from qualification through to close.
• Participate in technical discovery conversations, learning how to uncover a prospect's goals, current tools, and key constraints.
• Deliver product demos and presentations to business and technical audiences, connecting Klaviyo's capabilities to what the customer actually cares about.
• Help scope proofs of concept and pilot projects, supporting delivery and keeping stakeholders informed along the way.
• Learn how to handle common objections and navigate competitive questions with guidance from the broader team.

Build Customer Confidence

• Develop a strong understanding of Klaviyo's platform, APIs, and integrations so you can answer technical questions clearly and confidently.
• Build relationships with prospects and support them on topics like data strategy, integrations, and implementation approach.
• Collaborate with Product, Engineering, and Support on RFPs, security reviews, and technical evaluations where needed.
• Start building knowledge of the competitive landscape so you can add value in deal conversations over time.

Contribute to the Team

• Help build and improve repeatable assets like demo narratives, templates, and playbooks that make the wider team more effective.
• Use AI tools to support your work, from research and demo prep to light automation.
• Share what you're hearing from customers back to Product and GTM teams, especially around gaps and trends in the SMB segment.

Who You Are

Required

• Fluent in Italian and English, written and spoken.
• 1+ years of experience in a pre-sales, solutions engineering, technical sales, or customer-facing technical role at a B2B SaaS company.
• Curiosity about technology and a genuine interest in how businesses use data and marketing tools to grow.
• Comfortable talking to both technical and non-technical stakeholders and adapting your communication style accordingly.
• Good at explaining things clearly, whether that's a technical concept to a marketer or a business problem to a developer.
• Willing to run live product demos and get comfortable thinking on your feet when questions come up.
• A proactive mindset and willingness to learn quickly in a fast-moving environment.

Nice to Have

• Some familiarity with web technologies, REST APIs, or data integrations, even if you haven't worked with them professionally.
• Exposure to marketing technology, eCommerce platforms (e.g. Shopify, Magento), or customer engagement tools.
• Basic experience with JavaScript, Python, or SQL for exploring data or light integration work.
• Familiarity with AI-assisted tools (e.g. Claude, Cursor) and an interest in using them to work smarter.
• Any experience in a commercial or SMB-focused environment, whether in sales, support, or a technical capacity.
• Additional spoken European languages

What Sets You Apart

• You ask great questions and genuinely listen to the answers.
• You're not afraid to say you don't know something, but you always follow up with the answer.
• You pick up new tools and concepts quickly and enjoy figuring things out.
• You take ownership of your work and follow through without needing to be chased.
• You're excited about the idea of building a career in pre-sales and see this role as a serious starting point.

How We'll Measure Success

• Contribution to technical win rate in the Commercial segment.
• Quality of demos, discovery conversations, and handoffs to Customer Success and implementation teams.
• Speed and consistency in picking up product knowledge and ramping into deals.
• Contributions to team assets and the feedback you bring back from customer conversations.

#LI-Hybrid 

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

Your mission is to drive architecture, technical strategy, and implementation of AI agents for Toast's Team area which is part of the Fintech line of business. You will be one of the most senior technologists in line of business. The Team area is a mission-critical space on which our restaurants rely to manage their staff and optimize their labor. Beyond being on the forefront of agent development, your scope will also include enablement and leadership for how software is developed at Toast through adoption of bleeding edge spec driven development and other paradigms. 

A day in the life (Responsibilities)

• Develop and drive an architectural vision to support the ambitious goals for agents and agent development
• Be an active participant and an authoritative technical voice in FinTech product strategy discussions
• Partner with the Team Management Director of Engineering and Sr. Director of Product to successfully deliver Team agent products from design to production
• Work closely with other Senior Principal Engineers to further the agent patterns and ecosystem across Toast as a whole
• Evolve an ever more efficient way of working through agents and spread it across Toast
• Work directly with the product manager for the Team Agent space, collaborating to drive vision
• Be hands on and actively participate in development on the Team Agent
• Mentor and develop technical leadership across Team, and Fintech

What you'll need to thrive (Requirements)

• 15+ years experience designing and building highly scalable, mission-critical distributed and fullstack software systems
• 10+ years experience building and operating SaaS products, ideally AWS hosted
• 1+ years experience using the latest in coding agents 
• A strong desire to lean all in on agentic development practices
• Passion for building autonomous agents
• Demonstrated ability to drive technical architecture for a company or highly scalable line of products
• A desire to work not only with technologists but also product owners and business leaders
• Ability and desire to draw big lines and boxes on a whiteboard paired with the ability to dig in and understand the ebb and flow of what the code is doing under load
• Ability and desire to communicate and influence at the executive level

What will help you stand out (Nonessential Skills/Nice to Haves)

• Experience designing agentic products
• Experience building systems that leverage LLMs and other ML models
• Experience with enterprise integration using Apache Camel
• Experience architecting event-driven distributed systems using Apache Pulsar
• Experience defining test, build and deploy strategies
• Solid understanding of workforce management
• Solid understanding of restaurant operations

#LI-HYBRID

#BI-Hybrid

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

The Okta Sales Team 

Okta has a vision to free anyone to safely use any technology by providing a secure, highly available, enterprise-grade platform that secures billions of Workforce and Customer log-ins every year. As an Okta AE, you will drive territory growth through both net new logos and cultivating relationships to develop and grow existing Okta Platform customers. With the support of your Okta ecosystem, your focus will be on consistent results and an unwavering commitment to our customers.

The Mid-Market Sales Account Executive Opportunity - Africa

The successful Okta Account Executive is a highly motivated, self-driven, and experienced Account Executive who is passionate about security and about driving protection against the biggest identity threats.

As an Okta AE, you will be focused on providing value to C-Suite decision makers on their ability to drive the most secure environment possible for their workforce. You will consistently drive territory growth through driving both net new logos and cultivating and growing existing Okta customers. You will continually drive territory growth through both net new logos as well as through cultivating relationships to develop and grow existing Okta & Auth0 customers. 

What You’ll Be Doing:

• Establish a vision and plan to guide your long-term approach to net new logo pipeline generation 
• Consistently deliver revenue targets to support YoY territory growth 
• Identify, develop and execute account strategies to generate pipeline, drive sales opportunities and deliver repeatable and predictable bookings
• Identify, target and gain access to appropriate leaders in prospect accounts, building and cultivating your network of decision makers  
• Scope, negotiate and close agreements to consistently meet and exceed revenue quota targets 
• Holistically embrace, access, and utilize Okta partners to identify and open new, uncharted opportunities 
• Build and nurture effective working partnerships within your Okta ecosystem (xDRs, Partners, Presales, Customer First, etc) 
• Adopt a strong value based sales approach, always looking to bring a compelling point of view to each customer
• Travel as necessary to build and cultivate customer and prospect relationships. Expectation to also be present in our Dublin office for collaboration and training purposes. 

What you’ll bring to the role:

• 4 + years success in growing revenue for sophisticated, complex enterprise SaaS products
• Ability to evangelize, educate and create demand with C-level decision makers
• Ability to navigate complex sales cycles with multiple stakeholders from both the customer base and within the internal ecosystem 
• Proven success selling into C-suite and building partnership and buy-in with multiple stakeholders
• Significant experience selling in partnership with GSI’s & the wider partner ecosystem
• Excellent communication and presentation skills with audiences of all levels and all technical aptitudes
• Confident and self driven with the humility required to successfully work in teams
• Expertise using a Sales Framework such as MEDDICC, Challenger or Sandler (we use MEDDPICC)
• Local language skills

#LI- Hybrid

P24558_3337692

ABOUT THE TEAM

The Voyager team in Anduril Industries is an engineering and design division with a vast experience in developing innovative computing and communications solutions for the network edge. The team specializes in integrating enterprise networking capabilities from global IT leaders with purpose-built hardware and software platforms designed to meet market demands for the most stringent of environmental requirements.

ABOUT THE ROLE

We are seeking a Software Engineer to join our Software team in Dublin. This role will involve working on a range of projects including low-power compute modules, Baseboard Management Controllers (BMC), and IP routers. Candidate will be working on Linux-based embedded OSes, embedded applications and BSPs. An ability to learn new technologies quickly and a desire to work in challenging technical roles are key requirements. Anduril has a collaborative culture with plenty of opportunities for ownership. As a member of the team, your decisions today will have a large impact on the company now and into the future, as well as on our customers.

Key Responsibilities

• Develop high-quality software solutions based on technical requirements
• Collaborate with cross-functional teams to define, design, and ship new features
• Maintain existing codebase and troubleshoot issues as they arise
• Participate in code reviews to ensure best practices are being followed
• Collaborating with development and QA teams using SCRUM/Agile methodologies

Required Qualifications and experience

• Minimum 3 years relevant previous experience
• Bachelor's degree in Computer Science or related field
• Proficiency in multiple programming languages; Python, C/C++, Bash/Shell scripting
• Strong understanding of software development lifecycle
• Good Networking knowledge - IPv4/IPv6, NAT, VPN
• Experience working with virtualisation and container technologies e.g. KVM, Docker.
• Experience with underlying linux systems such as systemd, dbus, linux network stack.
• Experience with software development for linux
• Strong problem-solving skills
• Excellent communication skills
• Ability to document work clearly
• Ability to work independently with minimal supervision

Preferred Qualifications

• Experience with build tools like yocto or buildroot
• Experience with kernel debugging.
• GDB experience.

The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including: 

Benefits

• Matched pension contributions up to 10%
• An annual contribution toward your private health insurance for you and your dependents. 
• Income Protection: Anduril covers life and disability insurance for all employees. 
• Generous time off: Highly competitive PTO plans with a holiday hiatus in December. Caregiver & Wellness Leave is available to care for family members, bond with a new baby, or address your own medical needs. 
• Family Planning & Parenting Support: Coverage for fertility treatments (e.g., IVF, preservation), adoption, and gestational carriers, along with resources to support you and your partner from planning to parenting. 
• Mental Health Resources: Access free mental health resources 24/7, including therapy and life coaching. Additional work-life services, such as legal and financial support, are also available. 
• Professional Development: Annual reimbursement for professional development 
• Commuter Benefits: Company-funded commuter benefits based on your region. 
• Relocation Assistance: Available depending on role eligibility. 
• Free car parking

LearnUpon is looking for a Revenue Analyst to join our Finance team. This is a hybrid role, working 3 days per week from our Dublin office. 

LearnUpon LMS helps organizations train their employees, partners, and customers. Businesses can manage, track, and achieve their unique learning goals — all through a single, powerful solution.

With offices in Dublin (our HQ), Belgrade, Philadelphia, Salt Lake City and Sydney, we are a global team with lots of diverse cultures, backgrounds, and experiences that puts our customers' experience at the heart of everything we do. Our culture fosters an open, collaborative and supportive environment where our accomplishments are celebrated and encouraged. We're always striving for the best solution (not the easy one). We’re proud of our success and we’re humble and hungry to achieve more.

Our Finance team is vital to our Company and is responsible for keeping the financial operations of the company running smoothly. We are currently in an exciting phase of transformation, embracing AI-driven workflows and automation. This is a unique opportunity for a self-motivated individual to join a forward-thinking team that is already leveraging cutting-edge technology to shape the future of SaaS finance. 

What will I be doing?

• Billing & Reporting
• Manage end-to-end billing across all customer lifecycle events (including new business, expansions, renewals, downgrades, and cancellations) ensuring accurate and timely invoicing, and reporting.
• Reconcile data across systems to maintain billing accuracy and data integrity.
• Owns revenue reporting for new and expansion revenue, ensuring accurate reconciliation during reporting periods and analysis of overall trends and leading performance indicators.
• Analyses key metrics to uncover patterns, risks, and opportunities, providing data-driven insights to Leadership to enhance revenue retention and improve forecast accuracy.

• Credit Control
• Proactively supports the credit control process to ensure timely collection of receivables and strong cash flow management.
• Monitors outstanding balances, follows up with customers on overdue accounts, and works with internal teams to resolve billing or payment issues.
• Implements and maintains processes to reduce aged debt, mitigate credit risk and provide cash forecasting.
• Provides regular reporting on collection performance, overdue accounts, and potential risks to Leadership.

• Process Optimisation
• Play a pivotal role in the transition to our new billing process.
• Maintaining high accuracy in legacy systems during the final 3-month countdown while actively participating in User Acceptance Testing (UAT) and data validation ahead of system go live.
• Collaborate with the Business Intelligence team in the development, testing and roll out of metric dashboards.
• Audit existing billing workflows to identify "pain points" proactively suggesting and implementing automation-ready improvements.

• Team Support & Operational Collaboration
• Support the Revenue team in ensuring invoices are processed accurately and on time by coordinating with relevant stakeholders, while escalating issues as needed to maintain efficiency and compliance.
• Participate in project related activities, can map out workflows and make recommendations on possible solutions and process improvement.
• Collaborate with the team to assist in other operational activities as required.
• Work with cross-functional teams (Sales, Customer Experience and , Legal) to resolve billing issues.
• Develop a working knowledge of Company plans and services.

What skills do I need?                                                                                 

• Must have a minimum of two years’ experience working in a Finance department, preferably within Accounts Receivable or Credit Control.
• Ability to work in a fast paced environment, processing large volumes of data accurately.
• Strong problem-solving and dispute resolution abilities to handle customer billing queries effectively.
• Strong analytical skills for revenue reporting and reconciliation.
• Experience with system improvements, automation, and operational efficiency.
• Working knowledge of accounting software, Salesforce and basic revenue recognition.
• Excellent communication and negotiation skills for engaging with customers and internal stakeholders.
• Strong attention to detail and a proactive approach to identifying and resolving.

Don’t worry if you don’t tick every box in order to apply, we’re always happy to review applications and take all experience into consideration. We do our best to provide feedback where we can!

Not required but considered a big plus

• Saas Revenue Billing experience.
• Netsuite experience. 

Why work with us?

• Competitive salary and company ESOP.
• Comprehensive private health insurance scheme and Company pension scheme.
• 25 days annual leave + 1 annual company wellness day off. 
• Work in a fun and supportive environment with regular team events.
• Excellent career progression - take LearnUpon where you think it can go.

What is the Hiring Process?

Our typical process generally works as follows:

• Qualified applicants will be invited to schedule a screening call.
• Successful candidates will then be invited to a series of practical interviews.
• Finally, candidates will have a short interview with a member of our C-Suite Team.
• The successful candidate will be contacted with an offer to join our team.

LearnUpon is an Equal Opportunities Employer. We do not discriminate on the basis of gender, marital status, family status, age disability, sexual orientation, race, religion, membership of the Traveller community, or any other legally protected status.

By applying for this job, you agree to LearnUpon's Privacy Policy. Find out more about our privacy policy here. 

Visit our Careers site to find out more about working for LearnUpon, and check us out on Instagram.

POS-7094

Job Overview: We are seeking a Security Engineer with expertise in implementing and troubleshooting security tools to enhance and support our security infrastructure. This role focuses on evaluating, deploying, and maintaining a suite of security technologies that protect our organization’s assets. The ideal candidate will have extensive experience in security engineering, hands-on tool deployment, and troubleshooting complex issues within various security solutions.

Key Responsibilities:

• Security Tool Implementation: Lead the planning, deployment, and configuration of security tools, ensuring they meet organizational needs and integrate seamlessly with existing systems. Experience with SASE tools such as (Netskope/Zscaler), EDR tools such as (Crowdstrike/SentinelOne), Endpoint Privilege Management, Application Allowlisting, Email Security, SIEM Management and Detection Engineering 
• Troubleshooting and Support: Diagnose and resolve issues with security tools in real-time to maintain their effectiveness, reduce downtime, and ensure optimal performance.
• Tool Evaluation and Testing: Research, test, and recommend new security technologies based on the latest threat landscape and organizational needs. Lead proof-of-concept (POC) projects to assess potential new tools.
• System Integration: Work closely with IT and other teams to ensure security tools are effectively integrated with various systems, including cloud and on-premises environments.
• Automation and Optimization: Develop scripts and automation processes to improve the efficiency and reliability of security tools, minimizing repetitive tasks and reducing time-to-response.
• Documentation and Knowledge Sharing: Create and maintain detailed documentation of security tool configurations, troubleshooting procedures, and best practices to ensure consistent processes and knowledge transfer.
• Collaboration: Collaborate with other security teams, such as incident response and vulnerability management, to identify tool requirements, share insights, and improve overall security capabilities.
• Training and Mentorship: Act as a subject matter expert on security tools, providing training and guidance to junior team members and stakeholders.

Qualifications:

• Experience: 3+ years of experience in cybersecurity, with a focus on security engineering, tool deployment, and troubleshooting.
• Education: Bachelor’s degree in Computer Science, Information Security, or related field (or equivalent experience).
• Certifications: Relevant certifications, such as CISSP, GIAC, CEH, or vendor-specific certifications for security tools (e.g., CrowdStrike, Netskope, Tenable, or similar).
• Technical Skills:
• Strong hands-on experience with a variety of security tools, such as endpoint protection, SIEM, vulnerability management, EDR, DLP, and network security tools.
• Deep troubleshooting skills across both hardware and software security solutions.
• Familiarity with scripting languages (Python, PowerShell, Bash) for automation of tasks related to tool deployment and management.
• Understanding of network protocols, cloud environments, and security frameworks (MITRE ATT&CK, NIST, CIS).
• Experience with configuring and managing tools in cloud environments (AWS, Azure, or GCP).
• Soft Skills:
• Strong analytical and problem-solving abilities with attention to detail.
• Excellent communication skills to collaborate across teams and convey technical information effectively.
• Ability to work independently and manage multiple projects in a fast-paced environment.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Stripe’s Professional Services team works with our most strategic users. You will work on the highest visibility projects to provide technical expertise to our customers to help accelerate their knowledge, solution design and integrations with Stripe. This role is responsible for leading strategic conversations and developing plans that will transform the payments and financial infrastructure for leading enterprises.

What you’ll do

Responsibilities

• Plan and execute integration engineering end-to-end, from high-level architecture down to code implementation. This includes conducting discovery sessions with users to understand their goals, parsing out specific use cases, and guiding users to implement high complexity integrations. 
• Think on your feet and communicate technical concepts, explaining how Stripe works from both a product feature and API architecture perspective. Manage user expectations on timelines and product changes.
• Be the primary, ongoing technical point of contact for our largest users' and partners' technical teams. You will be responsible for resolving user integration issues and owning escalations for operational issues and priority requests.
• Collaborate with Sales, Solution Architecture and Implementation teams to drive client engagement, customer wins, and revenue on behalf of the Professional Services team
• Collaborate closely with Product and Engineering to proactively identify potential enhancements and new features based on feedback you’ll gather from the field.
• Provide deep technical support and debugging, inspecting and understanding the Stripe codebase and thoroughly testing functionality to best advise users, while also building and demonstrating proof-of-concept integrations, creating user-specific test plans, and answering ad-hoc technical questions.
• In some cases, lead "Hands On Keyboard" implementations for user engagements, providing material feedback on coding practices, CI/CD, and software architecture.
• Review and optimize existing user integrations and provide recommendations to improve performance, reliability, and efficiency.
• Build tools and analytics; create dashboards, run queries, and generate custom data reports to support user business reviews and operational needs.
• Develop and share knowledge, building reusable processes to enable the larger Professional Services team.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 4 years + experience in a Software Engineering / Integration Engineering role.
• Ability to write code (in programming languages like Go, Java, C/C++ etc.) and quickly debug user code snippets.
• Comfortable with various code-level debugging (Stripe code and user code) and using code as a tool for problem-solving.
• Strong generalist technical experience, including proficiency in SQL and an understanding of data structures and algorithms.
• Understanding of the payments domain and API security topics.
• Be comfortable talking about technical concepts, and explaining how Stripe works, both from a product features and API architecture perspective.
• A user first approach & empathy with our users, capable of mapping business requirements into reliable technical solutions.
• Confident and comfortable with customers, with the ability to lead strategic technical conversations.

Preferred requirements

• Enjoy the puzzle of solving open-ended problems, both individually and as a member of our team.
  Willingness to learn and teach others, including mentoring newer team members.
• Collaborative, communicative, consultative; able to apply specific methodologies to ensure repeatability of engagements.
• Intellectually curious, with great problem solving skills.
• Technical writing skills to document complex integration guidance and processes.

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

SEAR at Toast focuses on two things: actionable intelligence collection, analysis, and delivery to engineers, and hunting the adversaries who would damage and defraud Toast, its customers, and its partners. We bake security into every layer of our products, from the first sprinkle of an idea to the final serving of a fully-baked solution. Our team is tasked with searching out and degrading the operations of persistent, motivated attackers.

Like master chefs, we blend cutting-edge technology with strategic thinking, implementing bespoke and industry-standard solutions for intelligence processing at scale. By joining SEAR, you'll be part of the kitchen crew that keeps our customers' trust from going stale. You'll tackle complex challenges that have real-world impact, helping to serve up a safer, more secure digital experience for businesses that count on Toast every day. It's not just about pattern-matching  – it's about crafting a recipe for digital trust that keeps our customers coming back for more.

A day in the life (Responsibilities)Select, implement, design, and build services and tools to manage and deliver security intelligence across Toast platforms.

• Identify, triage, and provide remediation guidance for application vulnerabilities, with a specific focus on anti-abuse activities.
• Improve developer tooling and adoption to build a more robust SSDLC which integrates security and anti-abuse features.
• Practice a #OneTeam attitude to help other Toast teams make informed, security-conscious decisions when building new public-facing software.
• Assist incident response teams with application security expertise and tools, especially related to abuse and fraud.
• Build threat models on Toast applications and use cases.
• Guide in the design and maintenance of robust and resilient network and application architecture.
• Collaborate to improve information gathering and sharing across all Toast products.
• Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.

What you'll need to thrive (Requirements)

• 5+ years experience working in software development
• Minimum 5+ years of experience in application security and security engineering.
• Experience building and maintaining scaled Java web services in production.
• Experience developing script applications in Python for scheduling and backend data handling.
• Experience leveraging LLM AI features for software development and/or security operations.
• Strong understanding of cloud application architecture.
• Successful history of being a subject matter expert to guide colleagues toward better security outcomes, especially related to abuse, fraud and legal concerns.
• Previous security experience working with fintech applications and associated requirements.
• Strong understanding of privacy, security, and cryptography patterns and when to apply them, especially when handling customer information (such as PKIs, access management, data tokenization, and anonymization).

**This role requires two days per week in our Dublin office**

Nonessential Skills/Nice to Haves

• Offensive security training and certifications (e.g. OSCP, OSWE, OSEP)
• Edge Security solution like WAF, API Security
• Adversary Emulation proficiency (red/purple teaming)
• Cloud and container security technologies
• SSDLC tooling (e.g., SAST/DAST/SCA)
• Scaled data handling in RDBMS, streaming, and columnar stores
• Metrics and charting software proficiency
• Mobile apps/threats (iOS, Android), and their particular abuse vectors
• Knowledge in security of operating systems, networking and protocols
• Securing financial technologies and associated requirements

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

About the Role

The IT Operations team keeps Anthropic running — we make sure every employee can do their best work without friction. We're seeking an IT Support Engineer who combines deep technical skills with a genuine service mindset and sound judgment.

Anthropic is growing fast, and our IT operations need to keep pace. That means onboarding at scale, automating repetitive processes (including with Claude), and continuously improving the employee experience. You'll handle support challenges across our primarily macOS environment while contributing to the operational improvements that help us scale. You'll work closely with IT Engineering and Security, with opportunities to grow into more technical infrastructure work over time.

Responsibilities

End-User Support

• Triage and resolve issues across hardware, software, networking, and accounts — primarily through our ticketing system, with additional support via Slack and in-person
• Diagnose and resolve issues across macOS, ChromeOS, iOS, Android, and our core SaaS platforms (Google Workspace, Slack, GitHub, Atlassian)
• Troubleshoot device issues, including enrollment, configuration profiles, and policy enforcement
• Support access management and employee lifecycle workflows (onboarding, offboarding, reorgs)
• Handle escalations requiring cross-team coordination
• Participate in an on-call rotation for urgent issues outside business hours
• Provide hands-on support for user technology, AV systems, conference rooms, and printers

Communication & Documentation

• Communicate clearly with users of all technical levels
• Write and maintain internal documentation including runbooks, how-to guides, and knowledge base articles
• Identify patterns in support requests, surface recurring issues to the team, and identify opportunities for automation or systemic solves

Operational Improvement

• Help streamline onboarding and other high-volume operations as the company scales
• Contribute to automation efforts
• Maintain and improve device management, identity, and access systems
• Assist with scripting (Bash, Python) to automate repetitive tasks

You may be a good fit if you

• Have 5-7+ years of hands-on IT support experience, ideally in a fast-paced or high-growth environment
• Are an excellent communicator who genuinely enjoys helping people solve problems
• Have strong troubleshooting skills and are methodical, curious, and persistent
• Demonstrated supporting macOS endpoints and comfortable supporting ChromeOS, iOS, and Android
• Have significant experience with Google Workspace administration
• Have experience with Slack administration — workspace management, permissions, and troubleshooting
• Have substantial experience supporting and administering additional SaaS tools
• Understand identity and access fundamentals — SSO, MFA, directory services
• Are familiar with MDM fundamentals and endpoint management concepts
• Have experience with basic scripting (Bash or Python) for automation
• Take ownership of problems and follow through until they're resolved
• Think beyond the immediate fix — you ask "why did this happen?" and "how do we prevent it?"
• Are organized enough to manage competing priorities without things falling through the cracks
• Propose solutions when you see a process that doesn't scale
• Are looking to develop deeper technical skills and take on more complex systems administration challenges over time

Strong candidates may also

• Be familiar with zero-trust security concepts and endpoint security tooling
• Have experience with networking basics — DNS, DHCP, VPNs, networking fundamentals
• Have contributed to IT projects beyond day-to-day support (migrations, tool rollouts, process redesigns)
• Have experience using AI tools to improve personal or team productivity

Location

This role is based in our Dublin office. There is a 5 day per week in office expectation.

What Makes This Role Unique

You'll be joining a high-impact IT team supporting some of the world's leading AI researchers and engineers. The pace is fast and you'll have real ownership over your work. This isn't a role where you follow rigid scripts — you'll be trusted to use your judgment, improve our processes, and grow with the team. Because we're scaling rapidly, you'll have meaningful opportunities to shape how IT operations work at Anthropic.

Deadline to apply: None. Applications will be reviewed on a rolling basis.

OBJECTIVE

The Sales & Service Manager is a critical member of the store leadership team accountable for bringing ALO’s business and guest experience strategy to life in the store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO’s guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional.  

RESPONSIBILITIES

Sales & Service Leader 

• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager 
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning) 
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Sales, Service, and Community team exudes ALO's mission and guiding principles to effectively communicate to our visitors who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager 

Business Partner 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

QUALIFICATIONS

• Prior leadership experience experience in retail or related industry 
• Working knowledge of MS Office (Word, Excel and Outlook) 
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Highly Motivated by driving business in a fast-paced, innovative environment
• Business owner mindset with an entrepreneurial spirit 
• Independent work ethic, time management skills, and personal accountability 
• Aligns with and embodies ALO’s Guiding Principles
• Seniority Level: Mid-Senior level

Sales & Service Manager Schedule 

The Sales & Service Manager role is a full-time role with a 40-hour workweek (5 days) consisting of 75% of those hours managing the retail floor and coaching and developing the team. In an effort to build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

#LI-JJ1

#LI-4

#li-onsite

Role Objective

The Sales Associate works to achieve store sales goals by setting the standard of the ALO experiences & Brand Mission. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence. This is a 6-month, fixed-term contract. 

Key Job Responsibilities

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals.
• Drive and exceed sales goals by leading ALO’s initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with the leadership team, analyse reports in order to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goal
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance to the company Policy & Procedure
• Support other areas of the business, including Sales and Cashier, as needed

Sales Associate Qualifications

• Preferred prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Aligns with and embodies with ALO's Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Proof of right to live and work in the UK

Sales Associate Schedule

The Sales Associate will spend 100% of their work week on the sales floor. They must be willing to work a flexible schedule including evenings, weekends, and holidays to meet the needs of the business, which are subject to change. All Employees are expected to be able to work from the week of Thanksgiving including “Black Friday” (the day after US Thanksgiving) and that weekend until the end of the holiday season, first week of January.

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

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#LI-2

#li-onsite

Role Objective

The Sales Associate works to achieve store sales goals by setting the standard of the ALO experiences & Brand Mission. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.

Key Job Responsibilities

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals.
• Drive and exceed sales goals by leading ALO’s initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with the leadership team, analyse reports in order to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goal
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance to the company Policy & Procedure
• Support other areas of the business, including Sales and Cashier, as needed

Sales Associate Qualifications

• Preferred prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 
• Aligns with and embodies ALO's Guiding Principles
• Proof of right to live and work in the country from start of employment 

Sales Associate Schedule

All employees' availability must suit the needs of the business, which are subject to change. The General Manager determines availability needs and creates a schedule including morning, evening, and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January.

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

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Objective 

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Manager & Operations Lead in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead 
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Support other areas of the business, including Sales & Service and Cashier, as needed 

Operations Associate Qualifications 

• Preferred prior work experience in a client-centric, sales & operational environment
• Passion for customer service and delivering exceptional experiences
• High energy, upbeat and enthusiastic with the ability to integrate fun and work
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Operations Associate Schedule 

All employees' availability must suit the needs of the business, which are subject to change. The General Manager determines availability needs and creates a schedule including morning, evening, and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. #LI-JJ1

#LI-2

#li-onsite

Objective 

The Operations Associate is critical in the store team and is responsible for driving to profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Manager & Operations Lead in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations. This is a 6-month, fixed-term contract. 

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Support other areas of the business, including Sales & Service and Cashier, as needed 

Operations Associate Qualifications 

• Preferred prior work experience in a client-centric, sales & operational environment 
• Passion for customer service and delivering exceptional experiences
• High energy, upbeat and enthusiastic with the ability to integrate fun and work
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Aligns with and embodies ALO's Guiding Principles
• Proof of right to live and work in the UK 

Operations Associate Schedule 

Part-Time associates are expected to work up to 29 hours per week; Full-Time associates are expected to work 32-40 hours per week with 100% of their work week in operations and floor support. All employees' availability must suit the needs of the business, which are subject to change. The General Manager determines availability needs and creates a schedule including morning, evening, and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. 

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#LI-2

#li-onsite

Job Summary

Are you an ambitious software engineer with a passion for kernel security? At PlayStation, we're seeking a software developer focused on kernel security to join our outstanding team in Ireland. This is a great opening to be involved with world-class technology, where you will play a pivotal role in improving the security of our systems. If you are driven to build flawless solutions and have a proven track record in the field, we want to hear from you!

Key Responsibilities

As a Software Engineer - Kernel Security, your responsibilities will include:

• Build, develop, and maintain kernel security features for PlayStation systems.
• Collaborate with multi-functional teams to successfully implement security improvements.
• Debug and resolve sophisticated security issues within the kernel.
• Supervise and analyze security threats to determine the best course of action.
• Assist with open source projects associated with kernel security.
• Maintain code quality through meticulous testing and code reviews.

Requirements

To be considered for this role, you must have:

• A bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience.
• Proficiency in C/C++ programming languages.
• Experience with Linux kernel development.
• Knowledge in kernel security concepts and practices.
• Familiarity with version control systems, particularly Git and GitHub.
• Excellent debugging skills and problem-solving abilities.
• The ability to work autonomously and within a cooperative group.

Preferred Qualifications

The ideal candidate will also have:

• Advanced knowledge of operating systems and low-level programming.
• Experience contributing to widely recognized open source projects.
• Effective communication abilities and the capability to clearly explain intricate technical ideas.
• A strong passion for gaming and knowledge of the gaming industry.

Why Join Us?

At PlayStation, we believe in promoting a culture of inclusion and collaboration. You'll be joining a team that values diversity, creativity, and innovative thinking. We are committed to providing our employees with an encouraging environment where they can thrive and reach their full potential. By joining PlayStation, you will have the opportunity to work on the latest technology and make a tangible impact on the future of gaming.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Benefits:

• Discretionary bonus opportunity
• Hybrid Working (within Flexmodes)
• Private Medical Insurance
• Dental Scheme
• 25 days holiday per year
• On Site Gym
• Subsidised Café
• Free soft drinks
• On site bar
• Access to cycle garage and showers

About the Role

At PlayStation, we work to develop an inclusive and engaging environment where remarkable talent can excel. As a Staff Software Engineer, you will direct a devoted team enthusiastic about the kernel security of PlayStation devices. This is a unique opportunity to impact the security architecture of our premier gaming systems!

Strengthen our security team at our Dublin office and collaborate with a global console security group. You will refine low-level code and find innovative methods to engage with the OSS community. Your expertise will help maintain PlayStation platforms as the leading place to play!

Key Responsibilities

• Lead a small team in the analysis and improvement of kernel security for PlayStation devices.
• Collaborate with global teams to ensure alignment and successful implementation of security measures.
• Apply your skills in software development using C and C++ to contribute to the security framework.
• Understand and implement code hardening techniques to protect our systems.
• Work closely with validation teams to review code patches, confirming there is no performance impact or regression.
• Integrate external patches into our codebase and explain these changes to development teams.
• Suggest improvements in various areas based on your experience and develop preliminary models to demonstrate these ideas.
• Conduct daily scrum meetings and regularly follow up with the manager on team direction and goals.
• Provide mentorship for junior members on the team.

About You

• Confirmed experience in C/C++ software engineering with a focus on security.
• Strong communication and social skills.
• Ability to thrive in a collaborative, diverse environment.
• Eager to learn new skills and share your knowledge with others.
• Solid grasp of code hardening procedures and objectives.
• Experience working alongside validation teams and grasping the impact of code patches.
• Ability to identify fresh improvement opportunities and construct proof of concepts.

Why PlayStation?

We develop a diverse and welcoming environment where your ideas can prosper. You'll join a team that prioritises collaboration and aims for outstanding results. We contend in a swiftly changing industry, and your contributions will assist us in maintaining leadership in gaming technology. This role offers a high-impact opportunity where you can truly influence outcomes!

As an equal opportunities employer, we strive to create an inclusive environment, empower employees and embrace diversity.

We encourage everyone to respond as we consider all candidates on the basis of their merit, unique strengths, and perspectives they will bring to the role.

Benefits:

• Discretionary bonus opportunity
• Hybrid Working (within Flexmodes)
• Private Medical Insurance
• Dental Scheme
• 25 days holiday per year
• On Site Gym
• Subsidised Café
• Free soft drinks
• On site bar
• Access to cycle garage and showers

The Opportunity

Okta is expanding. As we solidify our position as the world’s leading identity provider, we are looking for a high-energy, entrepreneurial Emerging Account Executive to join our growing CEE team. 

This role is designed for a true "Hunter": your primary mission is to capture new logos and establish Okta as the standard for identity in the region, while strategically growing our existing install base.

What You Will Do

• New Logo Acquisition: Act as the primary engine for growth in the CEE region, focusing on identifying and closing new business opportunities within the Emerging segment (under 300 employees).
• Expansion & Growth: Manage and grow the existing install base, working with customers post-sale to accelerate adoption and identify upsell opportunities.
• Active Prospecting: Drive a high-volume outbound strategy to build a robust sales pipeline from scratch.
• Value-Based Selling: Navigate complex sales cycles and qualify opportunities using Okta’s sales methodology to ensure a perfect fit for the customer’s needs.
• Partner Ecosystem: Form long-term relationships with local resellers and system integrators to extend Okta’s market reach and drive regional adoption.
• Collaborative Selling: Partner closely with our Sales Engineers (SEs) to deliver compelling product demonstrations and technical validation that solve real-world customer problems.
• Marketing & Events: Actively collaborate with the Marketing team to drive attendance for regional events, webinars, and roundtables, turning field activity into a qualified sales pipeline.
• Travel: Ability to travel approximately 25% of the time to engage with customers and partners on-site.

What You Bring

• High Energy & Passion: You are genuinely excited about how technology—especially AI—is transforming the way organizations operate and secure themselves in the Digital Age.
• Hunter Mindset: You are a resilient, driven self-starter. You have experience in sourcing and outbounding and thrive in high-activity environments.
• Growth Mindset: You are a lifelong learner with a relentless desire to develop your sales craft; you are coachable, proactive in seeking feedback, and view every challenge as an opportunity to grow.
• SaaS Experience: A track record of success selling SaaS; experience in value-based selling at the C-level is essential.
• Team Player: A collaborative spirit with a desire to work alongside SEs and Marketing to win as a team.
• Ecosystem Awareness: A strong desire to build and nurture a professional network within the CEE reseller and partner community.
• Communication: excellent verbal and written communication skills. Fluency in German and/or French is a plus.

You might also have:

• Understanding of and experience with Identity & Access Management, Single Sign-on and API-based solutions is always great but definitely not a must have
• BSc/BA degree or equivalent preferred (but not essential)

#LI-Onsite 

P10375_3432217

The Emerging Sales team is growing!

Okta EMEA sales organisation are a team of entrepreneurial and driven sales professionals and they are playing a key role in the expansion of Okta as we establish ourselves as a market leader in the Benelux territory, leveraging Okta’s existing customer references, marketing programs, partner base and ISV & alliance relationships.

The Emerging Customer Account Executive at Okta is responsible for all aspects of existing customer growth including management of the sales process for customers below 500 employees in Benelux. 

As an Okta Emerging Account Executive (Existing Business) you will:

• Meet or exceed quarterly revenue targets
• Develop and execute an actionable plan for the assigned territory
• Individually prospect to build and manage a robust sales pipeline
• Qualify sales opportunities based on Okta’s sales methodology to assess customer fit, establish requirements and agree success criteria
• Manage negotiations of both commercial terms and, in partnership with Okta’s legal team, Master Service Agreement & Data Privacy Agreements
• Work with customers beyond closing the initial agreement to accelerate customer adoption and create future upsell opportunities
• Form long-term relationships with resell and system integrators partners to extend Okta’s market reach & drive adoption
• Develop long-term strategic relationships with key accounts to drive customer happiness
• Travel as necessary, typically about 25%
• Fluency in Dutch language & English

You could be a great fit for this role if you have:

• Passion for technology and how it can help organisations compete and thrive in the Digital Age;
• Excitement about the opportunity to join the Benelux territory arm of an exciting and fast-growing SaaS provider;
• A track record of success selling a Software-as-a-Service and/or Cloud Computing services to the largest and most complex organisations in Benelux
• Experience in value-based selling at senior/C-Level in sub 500 employee base accounts 
• A reputation as a trusted business partner for you peers in the local reseller and system integrator community
• Excellent verbal and written communications skills;
• The ability to travel, including customer & partner sites

 You might also have:

• Understanding of and experience with Identity & Access Management, Single Sign-on and API-based solutions is always great but definitely not a must have
• BSc/BA degree or equivalent (preferred but not essential)

Apply now to continue the conversation and speak with one of our recruiters.

#LI-Onsite

#P19114_3420995

POS-31662

Role Summary

HubSpot is building the next generation of AI experiences across our go-to-market products. We’re hiring a Senior Machine Learning Engineer II to join the Flywheel Context (Contacts) team, where you’ll build the context platform layer that powers accurate, high-performing AI assistants and agents.

This is a backend-leaning ML engineering role focused on shipping production software—designing systems that help other engineering teams retrieve relevant facts, manage long/complex context, and evaluate quality at scale. If you love building durable platforms (not just prototypes), this role is for you.

What You’ll Do

• Design, build, and operate backend services that power context retrieval and enrichment for AI assistants and agents.

• Build platform capabilities for storing, searching, and retrieving “insights” and relevant facts across HubSpot’s GTM data.

• Develop systems to manage and compress context when it gets large (e.g., long contact histories, high-volume CRM data).

• Create tooling that allows other engineering teams to ship assistants/agents faster, with consistent APIs and reusable primitives.

• Build and maintain evaluation and measurement approaches (offline evals, golden datasets, automated metrics, human review loops) to ensure context quality and answer accuracy.

• Collaborate closely with sister platform teams and downstream product engineering teams (your “customers”) to integrate platform capabilities into real experiences.

• Own end-to-end delivery: architecture, implementation, observability, performance, reliability, and iteration.

Required Qualifications

• Strong track record shipping production backend systems as a senior engineer (ownership from design to delivery).

• Professional Java experience building maintainable, testable services in production (this is core to the role).

• Experience implementing ML workflows in production (e.g., retrieval/ranking pipelines, feature/data pipelines, model/embedding services, evaluation frameworks).

• Comfort working with data tooling and data-intensive systems (large datasets, pipelines, and service integrations).

• Experience operating software at meaningful scale (e.g., high throughput, significant data volume, performance and reliability constraints).

• Strong engineering fundamentals: system design, code quality, debugging, observability, and operational excellence.

Nice-to-Have Qualifications

• Experience with search/retrieval/relevance/ranking systems (highly aligned to context work).

• Experience with RAG-style systems, embeddings, vector search, or hybrid retrieval strategies.

• Familiarity with LLM evaluation patterns (golden sets, automated metrics, human review), hallucination mitigation, and quality measurement.

• Experience with distributed systems, event-driven architectures, or stream processing.

• Cloud/platform experience (e.g., Kubernetes, AWS/GCP) and running services in production.

• Some Python experience (useful, but not the primary language).

POS-31662

Role Summary

HubSpot is building the next generation of AI experiences across our go-to-market products. We’re hiring a Senior Machine Learning Engineer II to join the Flywheel Context (Contacts) team, where you’ll build the context platform layer that powers accurate, high-performing AI assistants and agents.

This is a backend-leaning ML engineering role focused on shipping production software—designing systems that help other engineering teams retrieve relevant facts, manage long/complex context, and evaluate quality at scale. If you love building durable platforms (not just prototypes), this role is for you.

What You’ll Do

• Design, build, and operate backend services that power context retrieval and enrichment for AI assistants and agents.

• Build platform capabilities for storing, searching, and retrieving “insights” and relevant facts across HubSpot’s GTM data.

• Develop systems to manage and compress context when it gets large (e.g., long contact histories, high-volume CRM data).

• Create tooling that allows other engineering teams to ship assistants/agents faster, with consistent APIs and reusable primitives.

• Build and maintain evaluation and measurement approaches (offline evals, golden datasets, automated metrics, human review loops) to ensure context quality and answer accuracy.

• Collaborate closely with sister platform teams and downstream product engineering teams (your “customers”) to integrate platform capabilities into real experiences.

• Own end-to-end delivery: architecture, implementation, observability, performance, reliability, and iteration.

Required Qualifications

• Strong track record shipping production backend systems as a senior engineer (ownership from design to delivery).

• Professional Java experience building maintainable, testable services in production (this is core to the role).

• Experience implementing ML workflows in production (e.g., retrieval/ranking pipelines, feature/data pipelines, model/embedding services, evaluation frameworks).

• Comfort working with data tooling and data-intensive systems (large datasets, pipelines, and service integrations).

• Experience operating software at meaningful scale (e.g., high throughput, significant data volume, performance and reliability constraints).

• Strong engineering fundamentals: system design, code quality, debugging, observability, and operational excellence.

Nice-to-Have Qualifications

• Experience with search/retrieval/relevance/ranking systems (highly aligned to context work).

• Experience with RAG-style systems, embeddings, vector search, or hybrid retrieval strategies.

• Familiarity with LLM evaluation patterns (golden sets, automated metrics, human review), hallucination mitigation, and quality measurement.

• Experience with distributed systems, event-driven architectures, or stream processing.

• Cloud/platform experience (e.g., Kubernetes, AWS/GCP) and running services in production.

• Some Python experience (useful, but not the primary language).

This role is based in Dublin.

As a Senior Manager of the Scaled Contract Management team, you will be responsible for managing, coaching, training and hiring the 5 teams that support our customers across EMEA and APAC. The Contract Management organization is responsible for helping customers navigate all of their billing, contract, and renewal inquiries, helping to both save and grow our customer’s relationship with HubSpot. 

The mission of the Scaled Contract Management team is to help HubSpot customers grow better by increasing their usage of HubSpot and delivering delightful renewals, all at scale. As a Senior Manager on our Scaled Contract Management Team, you’ll lead a team of Scaled Contract Managers (CMs) who blend consultative customer success work with contract and renewal management in a high-volume, digital-first environment. Your teams identify at-risk customers early, drive product adoption and value realization, and manage commercial outcomes through to renewal.

As our scaled customer base continues to grow, the CM team is tasked with creating the optimal path to helping customers grow through both their contract terms and the use of HubSpot’s software platform, while ensuring their growth strategy is sustainable into the future.

We’re responsible for 100k customers including lots of SMBs who need our help and guidance. With a large segment of customers to support and ambitious goals, we are looking for a leader who excels at change management, can deliver results in a fast-paced and AI-enabled environment, and one who can drive operational excellence even in times of ambiguity. 

In this role, you’ll get to:

• Lead a large organization consisting of 5 Managers and 50 ICs, who are responsible for overseeing and processing any contract and billing questions for Scaled customers in EMEA and APAC.
• Serve as a strong leader and mentor in the greater Scaled Contract Management space.
• Work with other leaders in Scaled Customer Success, Operations, and Marketing to create and implement strategic plays across the organization that drive results.
• Build strong working relationships with other managers, directors, and executives across the business.
• Manage goal setting, career development, and performance management of your team. 
• Analyze customer and performance data to make informed decisions about operational and procedural changes.
• Serve as a coach and a leader, helping to develop the skills of your managers and individual contributors so they are able to achieve their metrics and career goals.
• Maximize efficiency in a constantly changing and growing environment where the process is fluid and creative and unique solutions are desired.

We're looking for people who have:

• Experience managing Managers and individual contributors
• Passion and commitment for helping customers succeed and grow with HubSpot
• Ability to coach individuals on performance and career development
• Strong analytical skills to identify team trends and patterns to drive results
• Familiarity of the interactions between contracts, terms of service, and legal requirements
• Clear and articulate communication skills with the ability to effectively drive a negotiation
• Familiarity with usage-based risk models, scaled customer management workflows, and/or digital engagement strategies at scale.
• Understanding of Loop marketing, sales, or business operations, and how they connect to customer lifecycle and renewal outcomes.

The PreSales mission is to sell better to reduce turn rate and to push for value-driven propositions that solve for customers. 

As a Solutions Engineer, you will partner with the sales organization seamlessly to drive the execution of prospective and expansive deals. You will utilize your technical knowledge to become a trusted partner with sales and services.

What will your day-to-day look like? 

• Building and maintaining relationships with sales reps, partners, customers and other internal stakeholders
• Gaining knowledge of HubSpot products for better-proposed solutions
• Understanding customer challenges and how to deliver technical value to meet their business goals and objectives
• Participating and directing projects relevant to PreSales, sales, and the wider business
• Coaching and mentoring less experienced team members

What do you need to succeed in this role?

• PreSales, technical consultant/sales role or similar (3+ years)
• Experience working with internal teams and stakeholders and dealing with external customers 
• You are open to admitting mistakes and believe that actionable feedback is a great way to learn and grow
• You enjoy collaborating with different teams and are motivated to develop yourself
• You have HEART

The presales mission is to sell better to reduce turn rate and to push for value-driven propositions that solve for customers. 

As a Solutions Engineer, you will partner with the sales organization seamlessly to drive the execution of prospective and expansive deals. You will utilize your technical knowledge to become a trusted partner with sales and services.

What will your day-to-day look like? 

• Building and maintaining relationships with sales reps, partners, customers and other internal stakeholders
• Gaining knowledge of HubSpot products for better-proposed solutions
• Understanding customer challenges and how to deliver technical value to meet their business goals and objectives
• Participating and directing projects relevant to presales, sales, and the wider business
• Coaching and mentoring less experienced team members

What do you need to succeed in this role? 

• Fluency in written and spoken English & Dutch
• PreSales, technical consultant/sales role or similar (6+ years)
• Experience working with internal teams and stakeholders and dealing with external customers 
• You are open to admitting mistakes and believe that actionable feedback is a great way to learn and grow
• You enjoy collaborating with different teams and are motivated to develop yourself
• You have HEART

What are the perks that come with this role?

• Constant learning - HubSpot product is frequently updated and you need to be aware of all the new features.
• Supportive team - your peers and Manager will be there to set you up for success.
• Professional Development - career progression in PreSales, or transitioning to other teams; Mentorship, and Team Lead Programs. 
• Benefits - check out here

As a Small Business Account Executive at HubSpot, you use outbound and inbound selling strategies to find new business and help them grow using HubSpot software. You benefit from inbound leads and research prospects to create outreach strategies. You run online demos of the HubSpot software and successfully sell the HubSpot value proposition. Your target clients will largely consist of small sized businesses. 

What are the responsibilities of an Account Executive?

In this role, you will need to:

• Quickly identify challenges that our prospective customers face and discover the best inbound marketing solutions for their business
• Consistently close new business at or above quota level
• Nurture relationships with highly qualified opportunities at small-sized companies
• Build relationships with prospects and internal stakeholders to grow new business
• Work collaboratively with HubSpot's marketing and technology departments to evolve our sales strategy when new features and products are introduced 
• Help shape the future of HubSpot's mission with your perspectives, ideas, and skills

What are the role requirements?

• 1+ year of full sales cycle experience
• Fluency in both German and English
• Unmatched consultative selling and closing skills
• Accurate forecasting and pipeline management
• Track record of being a high performer (e.g. over quota, President's Club)
• A sharp focus on your goals and a strong approach for achieving them
• This role is open to remote candidates based in Ireland

Who exceeds in this role?

Top performers in the Account Executive position usually have:

• Experience working in a high-growth, "scale up" environment, 
• Passion for helping businesses grow and curiosity about the tech industry
• Humility and enthusiasm in their work

What are some of the benefits of working at HubSpot?

• Generous remuneration and stock units
• Interactive employee training and onboarding 
• An education allowance up to €4,250 per annum
• Pension
• Health Insurance
• Life Assurance 
• Long term illness cover
• 25 days holidays 
• Additional "week of rest" at the beginning of August for all EMEA employees
• On-site gym and fitness workshops
• Amazing colleagues to learn from and enjoy company social outings, parties, and events

#LI-HV1

As a Small Business Account Executive at HubSpot, you use outbound and inbound selling strategies to find new business and help them grow using HubSpot software. You benefit from inbound leads and research prospects to create outreach strategies. You run online demos of the HubSpot software and successfully sell the HubSpot value proposition. Your target clients will largely consist of small sized businesses. 

What are the responsibilities of an Account Executive?

In this role, you will need to:

• Quickly identify challenges that our prospective customers face and discover the best inbound marketing solutions for their business
• Consistently close new business at or above quota level
• Nurture relationships with highly qualified opportunities at small-sized companies
• Build relationships with prospects and internal stakeholders to grow new business
• Work collaboratively with HubSpot's marketing and technology departments to evolve our sales strategy when new features and products are introduced 
• Help shape the future of HubSpot's mission with your perspectives, ideas, and skills

What are the role requirements?

• 1+ year of Sales experience
• Fluency in both German and English
• Unmatched consultative selling and closing skills
• Accurate forecasting and pipeline management
• Track record of being a high performer (e.g. over quota, President's Club)
• A sharp focus on your goals and a strong approach for achieving them

Who exceeds in this role?

Top performers in the Account Executive position usually have:

• Experience working in a high-growth, "scale up" environment, 
• Passion for helping businesses grow and curiosity about the tech industry
• Humility and enthusiasm in their work

What are some of the benefits of working at HubSpot?

• Generous remuneration and stock units
• Interactive employee training and onboarding 
• An education allowance up to €4,250 per annum
• Pension
• Health Insurance
• Life Assurance
• Long term illness cover
• 25 days holidays 
• Additional "week of rest" at the beginning of August for all EMEA employees
• On-site gym and fitness workshops
• Amazing colleagues to learn from and enjoy company social outings, parties, and events

#LI-HV1

As a Small Business Account Executive at HubSpot, you use outbound and inbound selling strategies to find new business and help them grow using HubSpot software. You benefit from inbound leads and research prospects to create outreach strategies. You run online demos of the HubSpot software and successfully sell the HubSpot value proposition. Your target clients will largely consist of small sized businesses. 

What are the responsibilities of an Account Executive?

In this role, you will need to:

• Quickly identify challenges that our prospective customers face and discover the best inbound marketing solutions for their business
• Consistently close new business at or above quota level
• Nurture relationships with highly qualified opportunities at small-sized companies
• Build relationships with prospects and internal stakeholders to grow new business
• Work collaboratively with HubSpot's marketing and technology departments to evolve our sales strategy when new features and products are introduced 
• Help shape the future of HubSpot's mission with your perspectives, ideas, and skills

What are the role requirements?

• 1+ year of full sales cycle experience
• Fluency in both German and English
• Unmatched consultative selling and closing skills
• Accurate forecasting and pipeline management
• Track record of being a high performer (e.g. over quota, President's Club)
• A sharp focus on your goals and a strong approach for achieving them

Who exceeds in this role?

Top performers in the Account Executive position usually have:

• Experience working in a high-growth, "scale up" environment, 
• Passion for helping businesses grow and curiosity about the tech industry
• Humility and enthusiasm in their work

What are some of the benefits of working at HubSpot?

• Generous remuneration and stock units
• Interactive employee training and onboarding 
• An education allowance up to €4,000 per annum
• Pension
• Health Insurance
• Life Assurance (x4 times your annual salary)
• Long term illness cover
• 25 days holidays 
• Additional "week of rest" at the beginning of August for all EMEA employees
• On-site gym and fitness workshops
• Amazing colleagues to learn from and enjoy company social outings, parties, and events

#LI-HV1

As a Small Business Account Executive at HubSpot, you use outbound and inbound selling strategies to find new business and help them grow using HubSpot software. You benefit from inbound leads and research prospects to create outreach strategies. You run online demos of the HubSpot software and successfully sell the HubSpot value proposition. Your target clients will largely consist of small sized businesses. 

We are looking for the successful candidate to join us in our Berlin Office, but we’re equally happy for you to join our team as a remote employee based in Germany. Please check out this article for more context: The Future of Work at HubSpot: How We're Building a Hybrid Company.

What are the responsibilities of an Account Executive?

In this role, you will need to:

• Take on responsibilities within the team, such as coaching and onboarding/ training
• Quickly identify challenges that our prospective customers face and discover the best inbound marketing solutions for their business
• Consistently close new business at or above quota level
• Nurture relationships with highly qualified opportunities
• Build relationships with prospects and internal stakeholders to grow new business
• Work collaboratively with HubSpot's marketing and technology departments to evolve our sales strategy when new features and products are introduced
• Help shape the future of HubSpot's mission with your perspectives, ideas, and skills

What are the role requirements?

• 1+ years of Closing Sales experience
• Fluency in both German and English
• Unmatched consultative selling and closing skills
• Accurate forecasting and pipeline management
• Track record of being a high performer (e.g. over quota, President's Club)
• A sharp focus on your goals and a strong approach for achieving them

Who exceeds in this role?

Top performers in the Account Executive position usually have:

• Experience working in a high-growth, "scale up" environment,
• Passion for helping businesses grow and curiosity about the tech industry
• Humility and enthusiasm in their work

What are some of the benefits of working at HubSpot?

• Generous remuneration and stock units
• Interactive employee training and onboarding 
• An education allowance up to €4,250 per annum
• Pension
• Health Insurance
• Life Assurance 
• Long term illness cover
• 25 days holidays 
• Additional "week of rest" at the beginning of August for all EMEA employees
• On-site gym and fitness workshops
• Amazing colleagues to learn from and enjoy company social outings, parties, and events

#LI-HV1