INTERN - BRAND DESIGN

Location: Cologne

Department: Design

Employment Type: Paid Full Time Internship (min. 6 months)

The opportunity 
At Interbrand, we believe every brand deserves to be seen, understood, and loved. We're known for creating iconic transformations that change how people perceive and interact with the world's most recognized brands. As a Design Intern, you'll join our Creative team for 6-12 months to learn how strategic thinking becomes visual impact. You'll work on real client projects, contribute ideas at every stage, and develop your craft under the mentorship of experienced designers. You'll also immerse yourself in Interbrand's approach to brand, learning how we use creativity to create iconic moves through our proprietary frameworks.

What you’ll be doing

• Learn Interbrand's IP, service offerings, and methodology to understand how we approach brand transformation through our Three Lenses framework
• Onboard into our business and creative culture and build relationships across the team and disciplines
• Contribute creative ideas and visual thinking to projects at all stages, from research and concepting through final execution
• Sketch, prototype, and visualize ideas to experiment with different directions and refine based on feedback
• Support the team in translating insights into visual concepts, brand identities, and real experiences
• Learn and master design tools including Adobe CC, Figma, and emerging software relevant to the project
• Participate in design research, problem-solving, and presentation support for internal teams and clients
• Give and receive constructive feedback and actively collaborate with designers, strategists, and other disciplines
• Take ownership of assigned tasks by managing your time and deliver work to agreed deadlines
• Engage with Interbrand Academy learning resources and external inspiration to continuously build your creative skills

What we’re looking for

Experience

• In your final year of university or freshly graduated
• Portfolio demonstrating creative thinking, attention to detail, and range of work
• Proficient in core design programs and enthusiastic to play with new design tools and software
• Awareness of current design trends and digital tools

Relationships

• Builds rapport to learn from experienced designers and peers
• Comfortable speaking up with ideas and perspectives and not afraid to ask questions
• Works well in team environments and actively seeks opportunities to contribute and support others

Curiosity

• Passionate follower of cultural and creative trends locally and globally
• Mentality of asking questions to learn how creative connects to strategy and business outcomes
• Believes in sharing references and trends to foster dialogue

Commerciality

• Understands the importance of deadlines and client briefs and delivers on time
• Takes ownership of tasks and follows through, showing initiative and reliability
• Recognizes that design decisions serve a strategic purpose, not just aesthetic preference

Communication

• Clearly articulates ideas with strong visual support
• Actively listens to feedback and incorporates it into work
• Comfortable presenting concepts and work in progress to peers
• Fluent in English (German is a plus)

Why Interbrand 
For over 50 years, we’ve been shaping the world’s most iconic brands. We solve brand challenges through our Thinking & Making approach, combining Human Truth, Brand Economics, and Experience to help our clients make the moves that unlock growth and define what’s next.

We nurture a global community of thinkers and makers with the curiosity and confidence to create iconic work. Here, you’ll find transparent career pathways, on-demand learning, honest feedback, real collaboration across borders, and a culture that champions difference and wellbeing.

We don’t do ordinary. And we don’t expect you to either.

Conversational UX Designer (m/f/d)

Hamburg/Berlin/Cologne, hybrid

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE

This role is part of our Experience & Engineering team in Germany. We combine technology and experience design to create emotive yet conversion-focused ideas, products, and campaigns at scale and speed. Our specialty is digital experiences and communication that change perceptions and shape new behaviours to make a difference in the market.

As UX Conversational Designer you lay the foundation for fantastic end-to-end user experiences: Combining UX design, dialogue structuring, and advanced prompt crafting to support intelligent, natural interactions in both chat and voice. You have an appetite for complex challenges and can’t wait to translate them into beautiful and smart digital products. And you enjoy working in a dynamic environment with the best and most fun people the industry has to offer.

WHAT YOU´LL DO

• Bringing new ideas around AI assistant best practices and cross-industry insights towards your project teams;
• Designing conversational flows and dialogue structures;
• Defining tone, voice, and assistant personality that works across channels and interaction styles;
• Translate strategy and insights into well considered user-centered flows;
• Substantiate your design choices with annotations and create simple prototypes;
• Presenting your work to clients and stakeholders and handle input and feedback;
• Working back-to-back with Product Managers, AI engineers and developers to help shape the final user experience; 
• Conduct testing and iterative improvement of conversations and prompts, based on user behavior, conversational metrics, and qualitative feedback.

WHAT YOU BRING

• 4+ years of experience as UX and/or Conversational designer at an agency or renowned brand;
• Experience with designing chatbot or voicebot solutions;
• Excellent writing and communication skills, especially for task-oriented and natural-sounding dialogues
• A strong portfolio (website or PDF) demonstrating your experience and passion;
• Experience with working in multidisciplinary teams;
• Working proficiency in English and German;
• Experience with Figma and collaborative tools;
• Availability to start working in Germany.

WE OFFER:

• Flexible, hybrid working policy (1-2 days at the office, depending on location);
• Company pension scheme.
• Lease bike options / JobRad and 25% subsidy for the Deutschlandticket.
• Occasional breakfast/lunch at the office, Smoothie Tuesdays.
• Stay happy and healthy with a contribution to your health through the OpenUp platform;
• Future Bens - Exclusive access to sustainable, healthy products at attractive deals.
• Social events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.