At Neo4j, our Solution Engineers are pivotal to our company’s success. As a member of our regional go-to-market team, you will partner with our sales executives, working closely with clients to showcase how the Neo4j Graph Intelligence Platform addresses their critical business needs.  Neo4j Solution Engineers play a central, hands-on role as clients consider and evaluate Neo4j technology, and support customers in an advisory capacity throughout their journey to value realization.  SE’s work with organizations across industries such as Financial Services, Telecommunications, Technology and Life Sciences understand the business and technical value of representing data using Neo4j graph database and analytics technology. You will grow as a thought leader in graphs and solve our customers’ high-value problems beyond traditional data solutions.

What Success Looks Like:

• Developing and honing subject matter expertise to effectively discern and understand the true needs of our customers, present technology solutions that target those needs, and all in all, demonstrate thought leadership and the value of Neo4j through platform and use case demonstrations, solution architecting, workshops, and conferences.
• Meeting and exceeding regional revenue goals, as a result of helping Sales to qualify and validate opportunities from a technical perspective and accelerate the sales cycle and adoption of Neo4j.
• Collaborating effectively with Sales, Professional Services, Partners, Product Management, etc to deliver continuous value to customers and ensure a seamless customer experience as they embark on the graph journey.

What You’ll Do:

• Confidently articulate the business and technical value of Neo4j to customers and prospects as a key technical advisor and advocate for our products and services
• Actively drive and run the technology evaluation stage of the sales cycles.
• Work across a number of opportunities in parallel and manage day-to-day activities such as opportunity qualification, technical discovery, presentations, platform and use case demonstrations, proof of value, sizing, and documentation of technical decision criteria.
• Build and nurture rapport with customer stakeholders at all levels and be the trusted advisor to them to help them understand what they can achieve with Neo4j.
• Co-create reference and solution architectures with our customers, including integrating Neo4j with their existing architecture and applications within a public cloud (AWS, Azure, or GCP) or on-premise environment.
• Stay current on latest Neo4j capabilities, including but not limited to usage and integration with third-party tools and services.
• Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales.
• Help drive demand through the participation in account-based marketing events as well as industry-known conferences and trade shows.
• Lead by example and actively foster an environment of teamwork, transparency, creativity, and continuous improvement.
• Travel as needed to assist in deal creation and closure, and provide support to your team as required.

What You’ll Bring:

• 5+ years of customer-facing experience in a similar capacity (Sales/Presales/Solutions Engineer, Solutions Architect, Technical Consultant, etc), ideally in a similar high-growth, scaling environment.
• Experience working with different data technologies in either of the following areas: enterprise data architecture, data analytics, data science or cloud data architecture.
• Familiarity with graph data technology is essential.  Working knowledge of Neo4j is a strong plus!
• Hands-on experience and proficiency with relational (SQL) and/or NoSQL databases, and at least one of the following languages: Python, Java, JavaScript, Go, C#.
• Successful track record in designing, developing, and implementing data solutions in the public cloud (AWS, Azure, or GCP) or on-premise.
• Ability to engage and communicate ideas to both technical and non-technical audiences at all levels through presentations, whiteboarding, and platform demonstrations.
• Technical savviness and business acumen to translate technical concepts and patterns into valuable business outcomes.
• Passion for learning new technologies (especially graphs!), developing new ways of data modeling, and spearheading change management.
• An entrepreneurial mindset, with the ability to prioritize, pivot, and problem-solve.

Job Summary/Objective:

As the Director, Commercial Sales at Neo4j, you will play a pivotal role in driving growth, sales strategy, and revenue generation targeting Digital Native and Commercial Accounts across the United States. In this role, you will lead and mentor a team of Account Executives, overseeing the development and execution of sales initiatives, client relationships, and strategic partnerships. This role offers a unique opportunity to shape the graph database landscape, influence industries, and drive innovation.

This is a remote position, but this new hire must be based in the Greater San Francisco Bay, or Chicago areas. 

Responsibilities and Duties:

• Lead and manage a team of Account Executives, providing guidance, support, and mentorship
• Develop and execute sales strategies to drive new business acquisition and expand existing customer relationships nationally. 
• Drive team performance and productivity, ensuring sales targets and objectives are met and exceeded
• Build and maintain strong relationships with key clients, executives, and stakeholders
• Navigate complex sales processes and contract negotiations for large deals
• Collaborate with cross-functional teams to achieve overall business goals
• Drive revenue growth and contribute to the company's success in a high-growth environment
• Leverage your customer-facing skills to engage effectively with executives 
• Utilize familiarity with cloud service providers, channel partnerships, and knowledge of Database as a Service (DBaaS) and the broader database market to explore growth opportunities

Priorities:

• Implement metrics, systems, and processes to scale a product sales organization (playbooks, systems, KPIs, comp plans, team operations, forecasting, etc.)
• Establish a foundation for a scalable enterprise selling motion
• Streamline the top of the funnel and scale the sales process through operational efficiency
• Drive net new and expansion growth by leveraging Neo4j's suite of new products to create profitable markets

Qualifications and Requirements:

• 5+ years of experience in a Management role in Enterprise SaaS sales
• 3+ years of experience managing digital native accounts 
• Experience in selling database products
• Proven track record of success in driving new business and expanding existing customer base
• Demonstrated success in building, hiring, and scaling large enterprise sales teams
• Experience operating in a high-growth business environment
• Excellent customer-facing skills, with the ability to establish and maintain strong relationships
• Proficiency in navigating complex contract structures and handling large seven-figure deals
• Strong history of quota attainment and exceptional performance within a high-achieving team

Bonus Areas:

• Familiarity or proficiency with cloud service providers and channel partnerships
• Knowledge of Database as a Service (DBaaS) and the broader database market