At AKQA (part of WPP), we believe in the imaginative application of art and science to create a better future. With an entrepreneurial and collaborative approach, we design adaptive ideas, services and experiences that capture the imagination, delivering impressive returns for our clients.

Designers at AKQA apply systems thinking and craft to create brands, products, and experiences that people genuinely want to use, wear, share, and come back to. In a multidisciplinary environment, they translate insight into form, shaping identities, interfaces, and design languages that feel both culturally alive and beautifully precise.

As a Senior Designer in MENA, you'll play an essential role in shaping the design vision and craft of work across brand, digital, product, experience and campaign. You'll help define and build design systems, produce exceptional work, identities and prototypes, and collaborate closely with creative, strategy, tech, delivery and production to create transformative work for regional and global clients.

At AKQA you will have access to world-renowned thought leadership from influential authors, athletes, artists and entrepreneurs. You will work in an environment which fosters a meritocratic culture and encourages ownership, and you will be surrounded by some of the brightest minds in their fields. 

ROLE REQUIREMENTS

• Lead with maker energy. Drive design, craft, and execution with pace and pride, raising the bar on every visual, system, and experience, and pushing visuals to be bolder, clearer, and more culturally relevant.
• Think in systems, not assets. Build identities and design languages that scale across channels and evolve over time. Create rules and rythms, not just one-off screens.
• Craft with obsession. Sweat the details: spacing, alignment, type, transitions, iconography, accessibility, responsiveness. Your work should feel authored, intentional and world-class.
• Design beyond the screen. Bring the same design intelligence to environments, packaging, content ecosystems, installations and tech-enabled experiences. Understand how a brand behaves in the real world.
• Make work that travels. Create a design with PR potential: iconic, ownable, culturally legible. Understand what will land locally in MENA and what will travel globally.
• Own the process end-to-end. From early explorations and mood boards to design development, artworking, production files and QA, you shepherd quality through every phase.
• Collaborate like a modern designer. Work fluidly with writers, strategists, creative directors, technologists, makers, AI tools and the broader AKQA network. Invite critique and use friction to sharpen outcomes.
• Present with clarity and taste. Tell the design story: the rationale, the system, the choices and the craft, guiding clients through what matters and why it works.
• Guard the standard. Be accountable for every deliverable. Ensure every layout, screen, prototype, deck page and asset meets AKQA's global level and reflects the studio's ambition.

QUALITIES AND CHARACTERISTICS

• A compelling portfolio demonstrating design craft and systems thinking across brand, digital, product, campaign and/or experience work.
• Strong ability to develop visual identities, design systems
• Confident in typography, composition, hierarchy and grid systems; high attention to detail.
• Proven success working in collaborative, multi-functional teams.
• Strong design presentation skills (visual and written).
• Culturally literate with a breadth of reference points, and the ability to translate culture into design decisions (not just mood boards).
• Hungry to push boundaries and make work that is distinctive, modern and craft-led.
• Passionate about design best practices and continuously improving your craft.
• Experience in presenting to clients and supporting senior leads is advantageous.
• Degree in Design, Visual Communication, Interaction Design, Visual Studies or related field preferred.
• Extensive experience with industry-standard tools (e.g. Figma, Adobe Creative Suite...).
• Appreciation for production realities: print, digital delivery, responsive behaviour and quality assurance.
• Supplementary skills appreciated: motion design, photography, illustration, 3D, generative/AI workflows, digital installations, creative coding.

 Explore our extensive range of benefits here 

About Us

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.

Tamara is Saudi Arabia’s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices.

Your role

We're seeking an IT Helpdesk Engineer to join our Egypt team. As an IT Helpdesk Engineer, you will play a vital role in supporting Tamara’s technology environment, ensuring team members have a seamless and secure experience across hardware, software, and collaboration tools. You will be the go-to person for resolving technical issues, managing assets, and supporting new technology rollouts—contributing to a scalable and secure IT infrastructure.
You are a problem solver, empathetic communicator, and team player who thrives in a fast-moving environment. You bring a hands-on approach to IT support while building strong foundations for a growing team in Egypt.
You are also excited by the possibilities of AI in IT support — from automating common troubleshooting steps to improving response times and self-service capabilities using tools like ChatGPT, Google Gemini, and other AI-powered assistants. You constantly explore how AI can improve day-to-day IT operations and reduce manual workloads.

Your responsibilities

• Set up new hire computers and ensure appropriate systems access is available by their first day.
• Provide general helpdesk support for all company systems, including laptops, Google Workspace, Slack, video conferencing tools, and networked printers.
• Manage and support virtual and physical conferencing setups (webcams, headsets, conference phones) and virtual meeting platforms (Google Meet, Zoom, MS Teams).
• Administer enterprise software and productivity tools, including user creation, access control, and identity management.
• Maintain IT hardware inventory and manage the procurement process of tech equipment.
• Lead IT onboarding sessions for new employees to ensure a smooth tech start.
• Implement and optimize IT systems and processes with a focus on operational efficiency and data security.
• Drive the rollout and implementation of new tools, systems, and technologies.
• Manage vendor relationships, oversee licensing needs and ensure efficient usage.
• Document all IT-related activities and build internal knowledge bases and guides.

Your Expertise

• 2–4 years of IT helpdesk or IT support experience.
• Experience supporting Google Workspace, Slack, and standard business software applications.
• Familiarity with conferencing tools like Google Meet, Zoom, and MS Teams.
• Working knowledge of identity and access management best practices.
• Prior experience in IT hardware asset management and procurement.
• Ability to manage onboarding/offboarding processes efficiently.
• Comfortable working in both in-person and remote support scenarios.
• Strong communication skills and a proactive, customer-focused mindset.
• Experience documenting IT processes and building help guides is a plus.

All qualified individuals are encouraged to apply.

About us

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.

Tamara is Saudi Arabia’s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices.

About the role

We’re seeking a Quality Leader to design, scale, and manage a world-class quality framework across all support functions (Customer and Partner Support). You will own the end-to-end quality program, drive measurable improvements, and embed a strong culture of accountability, coaching, and continuous feedback. This is a critical leadership role aimed at transforming quality from a compliance checkbox to a strategic performance enabler. This role will be based in our Cairo office and will be an onsite role.

Your Responsibilities

1. Strategy & Governance

• Enhance the existing quality framework to be aligned with Tamara’s customer obsession and COPC standards.
• Define clear quality KPIs, sampling methodologies, and audit scope by channel (chat, email, phone, social, partner support).
• Create a governance model linking quality to CSAT, FCR, DSAT root causes, and operations KPIs.

2. Team Management

• Lead a team of quality specialists and auditors.
• Define team capacity models and performance scorecards.
• Embed regular calibration sessions with Ops, Training, and Product.

3. Framework & Tools

• Lead the implementation or optimization of the quality management system.
• Create audit templates, rubrics, and "What Good Looks Like" playbooks per line of business.
• Collaborate with BI to build quality dashboards.

4. Insights & Continuous Improvement

• Conduct deep-dive analysis on DSAT, repeat contacts, and poor quality audits to identify systemic gaps.
• Translate quality findings into training needs, content updates, process changes, and product feedback.
• Present weekly/monthly findings in WBRs and QBRs with action plans.

5. Stakeholder Collaboration

• Partner with Training, Content, Product, Operations, and Operational Excellence teams to resolve root causes.
• Drive cross-functional alignment on remediation plans for systemic quality defects.
• Support new initiatives with tailored QA tracking

Your Expertise

Experience

• 5+ years in customer experience quality management, preferably in fintech or tech support environments.
• Proven track record of designing and scaling QA programs, including calibration and performance insights.
• Experience leading teams across multiple geographies or third-party vendors.
• Exposure to COPC, ISO 9001, or other quality management standards is preferred
• Experience working with Zendesk, Genesys, Tableau, and Quality Management Systems.

Skills

• Deep knowledge of QA tools, contact center metrics, and audit methodologies.
• Strong analytical and storytelling capabilities; able to turn raw QA data into business insights.
• Excellent communication, stakeholder influence, and change management skills.
• Advanced English in both written and verbal communication.

Mindset

• Obsessed with operational excellence and customer outcomes.
• A problem-solver who challenges the status quo and leads with data.
• Builder mentality, you don’t wait for frameworks, you create them

Do you enjoy turning ideas into engaging content that people actually want to watch, share, and talk about? Are you comfortable taking a concept and bringing it to life yourself,  from scripting to filming, editing, designing visuals, and producing short-form videos? Do you follow social media trends closely and understand what resonates with young audiences online? Are you someone who enjoys experimenting with different formats, tools, and creative styles to produce content quickly and consistently? 

If you're excited about creating high-impact content that helps inspire and educate the next generation of talent in Africa, this role might be for you.

About ALX Africa

ALX Africa, a non-profit organisation under the ALX Foundation, is dedicated to unlocking the potential of Africa's digital future. Formerly part of Sand Tech Holdings, we've embarked on an independent journey to provide world-class tech skills training and career acceleration programmes. Our mission is to bridge the digital divide, upskill and re-skill talent, and create a generation of innovative leaders. By 2030, we aim to empower 2 million Africans to secure sustainable tech careers.

With hubs in 8 cities across Africa and counting, we provide safe access to quality learning and a dedicated network of expert instructors. Our innovative programmes equip learners with the practical skills and knowledge needed to succeed in today's rapidly evolving tech industry. Through a combination of rigorous coursework, industry partnerships, and hands-on projects, we prepare our students for in-demand roles in software engineering, data science, and cybersecurity.

We achieve this by:

• Providing young professionals with access to the most in-demand tech skills that will power the future.
• Empowering the next generation of technology innovators, entrepreneurs, and business leaders through challenging, real-world coursework.
• Building a lifelong, impactful community of tech professionals that support them at all stages of their career journey. 

Our impact thus far:

• 347k+ graduates since 2020
• 257k youth in work
• 31k youth starting own ventures
• 60k youth in jobs created by entrepreneurs

Visit our website www.alxafrica.com to learn more about our digital revolution.

Role Summary

The Content Development Specialist will support the creation and execution of ALX Egypt’s marketing and social media content. Working closely with the Marketing Manager, the role focuses on producing high-quality multimedia content that supports marketing campaigns, community storytelling, and program promotion. The role requires a hands-on creator who can independently produce digital assets including short-form videos, social media visuals, and occasional print-ready materials such as event collateral and flyers. The ideal candidate combines strong storytelling instincts with practical production skills and is comfortable executing content from concept to final output.

Specific Responsibilities

• Lead the end-to-end development and production of content for ALX Egypt’s marketing campaigns, community initiatives, and program promotion across social and digital platforms. 
• Produce platform-relevant content for channels such as Instagram, TikTok, LinkedIn, and YouTube, including short-form videos, social media visuals, carousels, simple motion content, and occasional print-ready materials that support campaign and brand needs.
• Work closely with the marketing team to translate campaign goals into engaging creative content.
• Capture and develop community-driven content, including learner stories, testimonials, and event highlights.
• Stay up to date with social media trends, digital storytelling formats, and new content creation tools.
• Support content capture and production during events, workshops, and community activities when needed.
• Ensure all content aligns with ALX brand guidelines and messaging.

Skill Requirements - Essential

• 5+ years of experience in content creation, digital media, or creative marketing roles.
• Strong hands-on skills in video production and editing.
• Experience filming and producing short-form social media videos.
• Proficiency with video editing tools such as Premiere Pro, CapCut, or similar platforms.
• Ability to create graphic design assets using tools such as Canva, Figma, or Adobe Creative Suite.
• Understanding of social media trends and content formats across Instagram, TikTok, and LinkedIn.
• Strong storytelling and scriptwriting skills.
• Ability to work independently and execute creative ideas from concept to final output.
• Strong organizational skills and ability to manage multiple content projects simultaneously.
• Ability to adapt global messaging to resonate with local audiences.

Skill Requirements - Preferable

• Experience creating motion graphics or animated social media content.
• Photography or videography experience using mobile production setups.
• Experience working with AI tools for content creation.
• Experience producing marketing content for education, tech, or youth-focused brands.
• Understanding of performance marketing and ad creatives.
• Experience supporting social media campaigns that drive engagement or conversions.

Person Specification/Attributes

• Courage: Willingness to speak up, challenge the status quo, and embrace new challenges.
• Humility: Openness to learning, seeking help when needed, and a focus on serving others.
• Adventure: A passion for setting ambitious goals, tackling difficult tasks, and finding joy in the journey.
• Initiative: Proactive problem-solving, a sense of ownership, and a willingness to go above and beyond.
• Resilience: The ability to bounce back from setbacks, persevere through challenges, and emerge stronger.

Employment Type

This role is full-time.

Due to the considerable amount of virtual working and interaction with colleagues and customers in different physical locations internationally, it is essential that the successful applicant has the drive and ethic to succeed working in small teams physically but in larger efforts virtually. Self-drive to communicate constantly using web collaboration and video conferencing is essential. As an employee, you will be encouraged to continually develop your capability & attain certifications to reflect your growth as an individual.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day.

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

With the growth of our iOS app, being the #18 productivity app in the App Store category and also our recent recognition as Apple's 2025 Design Award for inclusivity, we find the need for a Senior iOS Engineer to help us support the new user base as well as work on new and exciting projects to push our missing forward.   

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Opportunity to lead key engineering and product decisions
• Actively shipping production code for the Speechify iOS app
• Work within a dedicated product team
• Participate in product discussions to shape the product roadmap
• Maintain and enhance the existing complex app architecture

An Ideal Candidate Should Have

• Experience. You've worked on products that scaled to a large user base
• Track record. You have worked on various products from inception to decent traction. You have been responsible for engineering the product
• Customer obsession. We expect every team member whose responsibilities directly impact customers to be constantly obsessed about providing the best possible experience
• Product thinking. You make thoughtful decisions about the evolution of your product and support internal teams and designers into taking the right direction
• Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Technical skills. Swift, SwiftUI

Technical Requirements:

• Swift Programming Language
• SwiftUI experience
• Experience in Multithreading Programming
• Working with CI/CD infrastructure
• Experience with Fastlane
• SOLID principles, the ability to write every single class according to SOLID
• Experience with Git and understanding of different Git strategies

What We offer:

• A fast-growing environment where you can help shape the company and product
• An entrepreneurial crew that supports risk, intuition, and hustle
• The opportunity to make a big impact in a transformative industry
• A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture
• Work on a product that millions of people use and where daily feedback includes users sharing that they cried when they first found the product because it was so impactful on their lives
• Support people with learning differences like Dyslexia, ADD, Low Vision, Concussions, Autism, and Second Language Learners, and give reading superpowers to professionals all over the world
• Work in one of the fastest growing sectors of tech: Intersection of Artificial Intelligence and Audio

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace.

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Get to Know our Team:   

Agoda’s Customer Support Team understands that travel can be an ever-changing environment. That is why we provide in-person, real-time help around the clock and in 38 languages. No matter the issue, we present the best of Agoda’s values to each customer with multiple support channels and a strong desire to serve. Certainly, doing more than answering phone calls or replying to emails, our specialists actively look for ways to improve our customer’s experience. We quickly adapt to challenges by collaborating with other teams and experimenting on everything we can. This has allowed us to develop new and effective products that produce meaningful results and continue to drive Agoda’s business performance. Our Customer Support Team serves a daily role in contributing to a core strength and service of Agoda with a clear vision and a focus on efficient and satisfying customer support.   

The Opportunity:  

Are you a dynamic leader with a knack for driving success in a multicultural environment? This role is responsible for leading the customer service teams supporting EMEA Languages (Arabic, German, French, Italian, Portuguese, Russian, Spanish) as they provide support to customers across voice, email, chat, and back-office activities.   

We are currently seeking to hire a Regional Manager (RM) supporting the EMEA region. This would be a full-time position and will be based in Cairo’s new office. Relocation support will be provided for you and your dependents (if needed).  

The Regional Manager of Customer Experience Group provides vision, leadership, and guidance to each team leader and associates in the key operating areas through performance and goal setting. Effectively communicates with the team, developing a climate in which information is shared openly. Clearly defines team goals and expectations. Develop tactical plans to reach these goals. This role requires a high level of personal and professional skills associated with running global operations teams. First and foremost, this is a people leader role and enabling local teams to be successful is core to the role. In addition to being a brilliant people leader and communicator, the ideal candidate will bring a vision, a sense of curiosity, a passion for travel, keen analytical skills, a tech-centric mindset, and a willingness to lead by example.   

This position will report to the Regional Head of Customer Support, EMEA and is open to both local and foreign candidates and we will provide a relocation package for the right candidate, ensuring a smooth transition to working and living in Cairo, Egypt.   

In this Role, you’ll get to:  

• Lead multicultural teams supporting markets with different requirements, regulations and practices  

• Continuous improvement in meeting customers’ expectations  

• Guide your team through frequent changes in technology, processes, and business priorities.  

• Identify and drive solutions for your regions using an agile, data-driven approach, including designing, and running experiments.  

• Present results and propose solutions to Senior Leaders and stakeholders.  

• Collaborate with a diverse array of functions such as Business Development, Content, Finance, Operational Excellence, L&D, Analytics and Talent Management  

• Understands the key drivers of customer satisfaction & dissatisfaction and works with customer service leaders to address customer dissatisfaction and implement self-healing processes where possible.   

• Regularly review customer feedback and QA insights to help educate teams about Agoda products and services as well as identify customer improvement opportunities.  

 What you’ll Need to Succeed:   

• A minimum of 8 years of work experience, with at least 3 years in a senior role managing operational responsibilities (contact center, vendor management at scale, etc.). 
• Excellent problem-solving capabilities, with a knack for identifying process improvement opportunities using a data-driven approach.   

• The ability to successfully lead or support multiple initiatives concurrently.   

• A proven track record of leading change.   

• Persuasive skills to convince senior leaders.   

• A fast-paced approach to problem-solving and decision-making.   

• The ability to foster a culture of personal development through coaching and partnership with L&D, engagement, and continuous improvement.   

• Excellent verbal and written communication skills in English. Conversational Arabic is a plus  

• Excellent personal and interpersonal skills to lead the team and partner effectively with other departments.   

• E-commerce or travel industry experience is a plus.  

Good to have  

• Project management certifications (PMP, Six Sigma, COPC or equivalent)  

About Cairo relocation  

• Must meet all Visa requirements for relocation to Cairo. 
   

Location: This role is based in Cairo. Relocation support will be provided.   

About WPP Media

WPP is a creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com.

Role Summary and Impact

We are seeking a Full-Stack SEO Engineer / Technical SEO Developer to join our SEO department in Cairo. This senior executive-level role reports directly to the SEO Manager and is ideal for someone with hands-on experience implementing technical SEO at scale across multiple client websites and web applications.

You will partner with SEO strategists, analytics, and engineering stakeholders to turn recommendations into shipped improvements covering crawling and indexation, performance, structured data, rendering, and measurement. You will work across a variety of CMS and tech stacks, including Drupal, ASP.NET environments, React.js front-ends (e.g., Next.js), and Adobe Experience Manager (AEM), ensuring SEO requirements are implemented consistently and at scale.

• Implement and maintain technical SEO solutions across client websites and web apps (crawlability, indexation, internal linking, canonicals, hreflang, redirects, pagination, faceted navigation).
• Build and optimize front-end and back-end features with SEO considerations (routing, templates, metadata systems, internationalization).
• Improve site performance and Core Web Vitals (INP, LCP, CLS) through code-level optimizations (bundling, caching, CDNs, image strategies, SSR/CSR decisions).
• Implement SEO enhancements across different CMS and stacks including Drupal, ASP.NET, React.js (SSR/SPA), and Adobe Experience Manager (AEM).
• Develop and maintain SEO automation scripts and pipelines for audits, monitoring, and reporting (Python/Node), including data pulls from GSC/GA4 and crawl tools.
• Implement structured data (JSON-LD) at scale and validate integrity (entity consistency, rich results eligibility).
• Support technical audits and execute fixes with clear QA, release tracking, and post-deployment verification.
• Collaborate with developers and platform owners to embed SEO requirements into templates, components, routing, and publishing workflows.
• Monitor SEO KPIs, contribute to insights, and troubleshoot ranking and traffic issues using root-cause analysis.
• Leverage AI-powered SEO tools and automation workflows to streamline testing, documentation, and decision-making.
• Stay current with SEO trends, algorithm updates, and emerging web technologies.

Skills and Experience

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

• 3+ years of hands-on experience in technical SEO implementation (agency or multi-site environment is a plus).
• Strong full-stack development skills using a mix of JavaScript/TypeScript, Python and/or Node.js, and modern web frameworks.
• Practical understanding of crawling and indexation, site architecture, international SEO, redirects, canonicalization, pagination, internal linking, and faceted navigation.
• Experience improving performance and Core Web Vitals, including caching strategies, asset optimization, and image and video delivery.
• Experience implementing and validating structured data (JSON-LD) and maintaining scalable metadata systems.
• Familiarity working across multiple CMS and frameworks, including Drupal, Adobe Experience Manager (AEM), ASP.NET-based platforms, and React.js (including SSR/SPA rendering considerations).
• Strong debugging and QA skills (Chrome DevTools, server logs, crawler outputs, rendering checks).

Nice to Have

• Experience with SSR/SSG frameworks (e.g., Next.js) and understanding rendering implications for SEO.
• Experience delivering SEO in enterprise setups (e.g., AEM, multi-site architectures) and modern web apps (React/Next.js), including performance trade-offs.
• Familiarity with cloud and DevOps basics: Git, CI/CD, CDNs, caching headers, and monitoring.
• Hands-on experience with SEO tooling such as Screaming Frog, Sitebulb, JetOctopus, Google Search Console, GA4, SEMrush, or Ahrefs.
• Exposure to AI-driven SEO platforms and automation tools for auditing, reporting, or content optimization.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy ) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.

What You will do (Responsibilities) :

• Lead end-to-end ML development across BRKZ. Build and deploy production models, LLM agents, and data-driven workflows that improve accuracy and cut manual work across Finance, Credit, Procurement, and Operations.
• Scope problems with Product and Ops, size impact, and turn workflows into measurable gains.
• Cover full-stack ML engineering and applied data science: data analysis, feature engineering, modelling, evaluation, and monitoring.
• Own model lifecycle, reliability, and PDPL compliance. 
• Guide standards for data quality and ML practices. Mentor ML and AI engineers.

Who You are (Qualifications) : 

* Expert Python and ML engineering.

* 5 to 8 years in ML engineering or applied AI with delivery in production environments
* Strong with LLMs, embeddings, RAG, and classical ML models.
* Skilled in data analysis, feature engineering, and evaluation.
* Experience building and scaling pipelines.
* Strong cloud deployment background.
* Able to quantify business impact and guide decisions.
* Strong communication and mentoring ability.
* Python, FastAPI, LangChain, Vertex AI or OpenAI APIs, TensorFlow or PyTorch, Scikit-learn, Pinecone or equivalent vector DB, Airflow or Prefect, GitHub, Docker, Terraform, PostgreSQL, BigQuery, n8n or similar workflow tools.

What we offer:

• Great opportunity to be part of a start-up with a lot of responsibility and independence early on and where you will have an impact on the entire business
• Attractive compensation package
• Access to tools helping with your learning and development
• Product first mindset
• The best idea wins; we are all ears when it comes to ways to do things better
• Exciting stock options 

Overview:

We are looking for a Senior Product Manager who brings a pro-active attitude to solving customer problems through innovative solutions to drive the product strategy and roadmap with cross-functional teams. As the Senior Product Manager for Fulfillment and Operations, you will lead and own outcomes within the fulfillment domain. Your primary focus is to streamline the order lifecycle—moving transactions efficiently from commitment to closure—while proactively reducing manual workflows, operational delays, and errors.

You will be responsible for shipping high-reliability products that serve as the daily operational backbone for the Procurement, Operations, and Accounting teams.

What You will do (Responsibilities):

• Own problem definition, scope, and success metrics for fulfilment flows.
• Map end-to-end workflows from PO to delivery to reconciliation.
• Identify friction, rework, and failure points across people, process, and systems.
• Prioritize work based on operational impact, business value, effort, and risk.
• Partner with Tech Leads in a two-in-a-box model with shared accountability.
• Write clear requirements, acceptance criteria, and release definitions.
• Align Operations, Finance, Procurement, and Supply stakeholders.
• Identify and deliver automation and AI-assisted workflow opportunities.
• Work with Data and Engineering to ship AI-enabled features.
• Use AI tools to accelerate discovery, analysis, and synthesis.
• Apply AI to improve backlog quality, requirements clarity, and delivery throughput.
• Partner with Engineering to improve SDLC efficiency using AI-assisted tooling.
• Measure adoption, accuracy, cycle time, and operational impact post-launch.
• Lead reviews, decisions, and trade-offs with senior stakeholders.

What Success look like:

• Shorter fulfilment and order close cycles.
• Fewer manual interventions and escalations.
• Higher data accuracy across orders, invoices, and reconciliation.
• Measurable efficiency gains from automation and AI.
• Strong adoption by Operations, Procurement, and Accounting teams.
• Predictable delivery with Engineering.

Who You are (Qualifications): 

• 6–10 years product management experience.
• Ownership of operational or workflow-heavy products.
• Hands-on experience using AI tools across discovery, delivery, or operations.
• Experience shipping automation or AI-assisted features.
• Experience improving product team throughput or quality.
• Strong systems thinking across people, process, and tools.
• Comfort with operational metrics, dashboards, and impact tracking.
• Strong facilitation, presentation, and decision-making skills.
• Ability to challenge stakeholders and hold clear product positions.

Nice to Have;

• Experience in logistics, supply chain, or marketplaces.
• Exposure to finance operations, invoicing, or reconciliation.
• Familiarity with LLM-based tools, workflow automation, or agents.

What we offer:

• Great opportunity to be part of a start-up with a lot of responsibility and independence early on and where you will have an impact on the entire business.
• Non-stop Learning before everything.
• The best idea wins; we are all ears when it comes to ways to do things better.
• Exciting stock options and Premium health insurance.
• Attractive compensation package.
• Product first mindset.

Do you enjoy identifying new opportunities and connecting organisations to create meaningful partnerships? Are you highly resourceful and skilled at researching markets, identifying decision-makers, and building strong prospect pipelines? Are you a clear communicator with the ability to craft compelling outreach messages and support partnership proposals? Are you naturally curious and organized, able to track leads, analyze potential opportunities, and support revenue-generating initiatives? Are you interested in gaining hands-on experience in business development, partnerships, and ecosystem engagement? If so, then this might just be the role for you!

About ALX Africa

ALX Africa, a non-profit organisation under the ALX Foundation, is dedicated to unlocking the potential of Africa's digital future. Formerly part of Sand Tech Holdings, we've embarked on an independent journey to provide world-class tech skills training and career acceleration programmes. Our mission is to bridge the digital divide, upskill and re-skill talent, and create a generation of innovative leaders. By 2030, we aim to empower 2 million Africans to secure sustainable tech careers.

With hubs in 8 cities across Africa and counting, we provide safe access to quality learning and a dedicated network of expert instructors. Our innovative programmes equip learners with the practical skills and knowledge needed to succeed in today's rapidly evolving tech industry. Through a combination of rigorous coursework, industry partnerships, and hands-on projects, we prepare our students for in-demand roles in software engineering, data science, and cybersecurity.

We achieve this by:

• Providing young professionals with access to the most in-demand tech skills that will power the future.
• Empowering the next generation of technology innovators, entrepreneurs, and business leaders through challenging, real-world coursework.
• Building a lifelong, impactful community of tech professionals that support them at all stages of their career journey. 

Our impact thus far:

• 347k+ graduates since 2020
• 257k youth in work
• 31k youth starting own ventures
• 60k youth in jobs created by entrepreneurs

 Visit our website www.alxafrica.com to learn more about our digital revolution.

Role Summary

ALX Africa is now looking for a motivated Business Development Intern to support the growth of the ALX Partner Network and Customer Base through lead generation, market research, and pipeline development. The intern will play a key role in identifying potential partners, building qualified prospect lists, and supporting outreach efforts that contribute directly to expanding strategic partnerships and revenue opportunities.

This role is ideal for someone interested in sales, partnerships, startup ecosystems, and strategic collaborations, and who wants hands-on exposure to how partnerships drive revenue and impact.

Specific Responsibilities

• Build and maintain structured lead databases with relevant decision-makers and contact information.
• Conduct market mapping and identify organisations aligned with partnership opportunities.
• Share insights from market research that can inform partnership strategy.
• Support the partnerships manager in qualifying leads and building a partnership pipeline.
• Draft introductory outreach emails and messages to prospective partners.
• Follow up with leads and coordinate meetings with potential partners
• Assist in preparing partnership proposals, pitch decks, and concept notes.
• Track outreach activities and prepare background briefs before partnership meetings.

Skill Requirements - Essential

• Strong research and analytical skills.
• Excellent written and verbal communication skills in English and Arabic.
• Ability to structure information clearly and maintain organized databases.
• Ability to work independently and manage multiple tasks.
• Strong attention to detail.

Skill Requirements - Preferable

• Previous internship or experience in business development, sales, partnerships, consulting, or startup ecosystems.
• Experience conducting market research or lead generation.
• Exposure to national Upskilling and development initiatives, innovation programs, or startup ecosystems is a plus.

Person Specification/Attributes

• Courage: Willingness to speak up, challenge the status quo, and embrace new challenges.
• Humility: Openness to learning, seeking help when needed, and a focus on serving others.
• Adventure: A passion for setting ambitious goals, tackling difficult tasks, and finding joy in the journey.
• Initiative: Proactive problem-solving, a sense of ownership, and a willingness to go above and beyond.
• Resilience: The ability to bounce back from setbacks, persevere through challenges, and emerge stronger.
• Proactivity: The ability to take initiative, anticipate opportunities, and act without constant direction.
• Curiosity: A strong desire to explore markets, understand organisations, and continuously learn about partnership opportunities.
• Organization: The ability to manage information, track multiple leads, and maintain structured and accurate records.

Collaboration: The ability to work effectively with different teams and stakeholders to move partnership opportunities forward.

Results Orientation: A strong focus on achieving measurable outcomes and contributing to revenue growth.

Employment Type

This role is an internship position