About Emplifi

Emplifi is a leading AI-powered social media marketing and customer experience platform, empowering brands to deliver meaningful, connected experiences across digital channels. Recognized as a Leader by renowned analysts and celebrated as a customer favorite, Emplifi provides innovative, data-driven insights and AI-powered tools to help brands optimize social media performance, elevate their influencer marketing strategies, and deliver impactful customer engagement across marketing, commerce, and care.

About the Role

At Emplifi, our Engineering Managers are more than just coordinators - they are the architects of our team culture and delivery standards. We are looking for an empathetic leader to guide a high-impact team in solving complex engineering challenges for over 20,000 global brands.

You will lead with an "AI-first" mindset, empowering your engineers to leverage modern tools to ship faster and smarter. If you are passionate about developing people, fostering a culture of ownership, and utilizing AI to push the boundaries of what a product team can achieve, we want to hear from you.

What You’ll Do Here

Leadership & Delivery

• Own team capacity planning, execution, and delivery predictability
• Ensure the team delivers high-quality solutions that align with our product and engineering vision
• Ensure close collaboration within the team and with external stakeholders
• Create a supportive, psychologically safe team environment

Team Development & Coaching

• Conduct regular 1:1s and performance conversations
• Set growth goals and mentor engineers through career development
• Facilitate problem-solving and decision-making, guiding the team through challenges
• Support hiring processes and ensure smooth onboarding of new team members

AI-first approach

• Identify opportunities to automate routine engineering tasks and optimize workflows using AI
• Champion "AI-native" thinking, encouraging your team to experiment with and adopt tools that enhance productivity
• Stay ahead of the curve on how AI impacts both software delivery and customer engagement

Cross-Functional Collaboration

• Work with product managers, designers, and platform teams to ensure alignment
• Participate in the engineering leadership team to identify risks, opportunities, and strategic initiatives
• Drive and contribute to cross-team initiatives and shared goals

Culture & Conflict Resolution

• Lead by example to foster a positive, inclusive, and accountable team culture
• Address team conflicts with empathy and resolve issues constructively
• Promote transparency in communication, planning, and progress tracking

What Success Looks Like

• Leadership Impact: Recognized as a role model for agile leadership and a champion of team health
• Predictable Execution: Projects consistently delivered on time with high quality and predictable velocity
• AI-First Maturity: The team has successfully adopted AI-assisted workflows, resulting in higher code quality and decreased manual overhead
• Talent Growth: Individual contributors are hitting their career milestones through your active coaching and mentorship
• Cross-Functional Trust: You are viewed as a high-integrity partner by Product and Design, ensuring seamless collaboration across departments

What You’ll Bring to Us

• Proven experience managing engineering teams in an agile environment
• Strong understanding of SDLC, engineering practices, and experience with AI-assisted development (LLMs, GitHub Copilot, GitLab Duo, Cursor/Claude Code, etc.)
• Excellent interpersonal and communication skills
• Experience in coaching and mentoring individuals and teams
• Ability to manage team delivery, capacity, and prioritization in alignment with business needs
• Passion for building inclusive, collaborative, and empowered teams

Why Join Us

You’ll be part of a company that values leadership, ownership, and empathy. We invest in our people, support career growth, and encourage bold ideas that move the organization forward. If you care about people as much as about code, we’d love to meet you.

What We Offer

• International and fast-paced environment
• Chance to work with the world’s biggest brands at the CX tech leader
• Agile and open-minded culture, with high levels of trust and flexibility 
• Opportunity for professional growth and development 
• Possibility to learn new and cutting-edge technologies, in an environment that encourages new ideas
• Flexible working environment
• Unlimited Paid Time Off
• Sick Days & Community Service Days
• Multisport card
• Maternity and Parental Benefit
• Internal tech talks, Udemy courses and workshops
• Meetups & conferences
• Possibility to work from offices in Prague (Karlin), Brno (Impact Hub), Pilsen (Roudná)
• There’s more as well! Speak with us to find out all the details!

At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities. 

Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are.

We welcome and encourage applicants with disabilities. Accommodations are available upon request at any stage of the recruitment process.

About Emplifi

Emplifi is a leading AI-powered social media marketing and customer experience platform, empowering brands to deliver meaningful, connected experiences across digital channels. Recognized as a Leader by renowned analysts and celebrated as a customer favorite, Emplifi provides innovative, data-driven insights and AI-powered tools to help brands optimize social media performance, elevate their influencer marketing strategies, and deliver impactful customer engagement across marketing, commerce, and care.

About the Reporting and Analytics Team

We're a group of enthusiastic business analysts, data analysts and engineers, and Salesforce developers. We also have a team consisting of developers taking care of our SaaS toolsets. People matter the most. We try to create a culture where people feel productive and creative, can learn and grow, and every voice is heard. 

Projects run on agile methodology, and we tackle interesting problems from anomaly detection, to optimal product setup, retention prediction to analyzing macro market trends using gigabytes of data. Our stack consists of Python, SQL, Tableau, Apache Spark, AWS S3, and PostgreSQL. While code quality matters, what defines us is our ability to combine strong technical solutions with a sharp business mindset.

About the Role

We’re looking for a Senior Business Analyst to be a key driver in our Business Intelligence (BI) function. In this standalone role within our analytics unit, you will serve as a trusted advisor to stakeholders across departments—turning data into actionable insights that guide strategic decisions and optimize performance.

You’ll work closely with our BI Architect (who handles data governance and warehouse ETLs) and use tools like Tableau and PostgreSQL to create meaningful dashboards and data products. You’ll also bring the drive to explore Agentic BI and AI-driven BI self-service. This role is perfect for someone who thrives independently, enjoys working in a collaborative environment, and brings a proactive, consultancy mindset to problem-solving.

What You'll Do Here

• Collaborate with internal stakeholders to explore use cases, uncover opportunities, and provide recommendations
• Lead analysis initiatives to identify trends, gaps, and growth areas—supporting business expansion and strategic planning
• Design and build optimized data models and visualizations in Tableau that empower teams to make informed decisions
• Utilize the latest Tableau Cloud and Salesforce capabilities, including Tableau Next, to deliver and explore AI-powered, real-time insights
• Drive initiatives to further enable BI at Emplifi through AI
• Translate business requirements into clear data solutions and ensure high-quality execution across dashboards and reports
• Own project management responsibilities, including communication, timelines, and expectation-setting
• Provide data consultancy and training to non-technical stakeholders, enhancing data literacy across the organization

What You’ll Bring To Us

• 3+ years of experience in data analytics, BI reporting, or related fields
• Proven expertise in SQL and a strong understanding of relational databases
• Hands-on experience building complex dashboards in Tableau (or similar BI tools)
• Ability to navigate ambiguity, quickly understand business needs, and translate them into data solutions
• Excellent communication and presentation skills with experience supporting cross-functional stakeholders
• Proactive, self-driven mindset with a consultancy approach to internal partnerships
• Demonstrated curiosity and experience in leveraging AI to improve efficiency and/or scale analytics
• Experience with agile methodologies
• Fluency in English and experience working in global/multicultural environments

What We Offer

• International and fast-paced environment
• Chance to work with the world’s biggest brands at the CX tech leader
• Agile and open-minded culture, with high levels of trust and flexibility 
• Opportunity for professional growth and development 
• Possibility to learn new and cutting-edge technologies, in an environment that encourages new ideas
• Flexible working environment
• Unlimited Paid Time Off
• Sick Days & Community Service Days
• Multisport card
• Maternity and Parental Benefit
• Possibility to work from offices in Prague (Karlin), Brno (Impact Hub), Pilsen (Roudná)
• There’s more as well! Speak with us to find out all the details!

At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities.

Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are.

We welcome and encourage applicants with disabilities. Accommodations are available upon request at any stage of the recruitment process.