About The Role

As .Monks continues to expand our Data & Digital Media capabilities, we are looking for a senior professional to support and grow our services in marketing analytics.

In this role, you will support both ongoing and new engagements by overseeing the delivery of actionable and impactful insights at the intersection of business, site, and paid media data. This position plays a key role in evolving our analytics capabilities while also working closely with client stakeholders to deliver high-quality, scalable solutions.

This is a highly hands-on, client-facing role, with a strong focus on building and maintaining data pipelines, enabling measurement frameworks, and supporting advanced analytics use cases.

Key Responsibilities

• Support analytics delivery across client engagements, ensuring high-quality outputs and actionable insights
• Design, build, and optimize data pipelines and workflows to support reporting, forecasting, and measurement initiatives
• Understand business needs and contribute to the development of cross-channel measurement frameworks
• Partner closely with client stakeholders to translate data into insights and recommendations
• Support test design and analysis to evaluate performance and identify opportunities for improvement
• Contribute to the development of new analytics approaches, tools, and processes
• Identify opportunities to improve efficiency, automation, and data operations
• Collaborate with cross-functional teams (media, strategy, analytics) to deliver integrated solutions

Primary Qualifications

• Bachelor’s or Master’s degree in a quantitative field (e.g., computer science, statistics, applied mathematics, economics, engineering) or equivalent experience
• Strong hands-on experience with SQL and data pipeline development (ETL/ELT)
• Experience working with large datasets in cloud environments (e.g., GCP, Databricks, or similar)
• Working knowledge of Python or similar languages for data processing or automation
• Familiarity with data visualization tools (e.g., Tableau, Datorama, or similar)
• Understanding of digital advertising measurement, reporting, and attribution methodologies
• Strong communication skills, with the ability to translate complex data into clear insights
• Ability to work independently and manage priorities in a fast-paced, ambiguous environment

Nice to Have

• Experience with Databricks, Spark, or distributed data processing frameworks
• Exposure to marketing mix modeling (MMM), forecasting, or advanced measurement techniques
• Experience working in consulting, agency, or embedded client environments
• Familiarity with AI/ML or emerging data applications

Additional Information

• This is an individual contributor role with significant ownership and client exposure
• Success in this role requires a proactive, self-starter mindset and strong stakeholder management skills
• This role supports a West Coast–based team, so candidates should be comfortable collaborating with PST stakeholders and flexing hours when needed (e.g., occasional late afternoon meetings)

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

#LI-HYBRID

#LI-ZZ1

About This Role

This role will join the Sales Strategy team to drive strategic initiatives aligned to supporting topline revenue growth strategies for some of our new product launches. Sales Strategy plays a critical role in organizing our cross-functional stakeholders to drive the outcomes we need in our global markets as well as leading the most complex, mission-critical priorities to grow the business, and our new products are central to how we will continue to deliver more value to our customers by helping them solve their toughest challenges.

This role will be cross-functional, working closely with leadership from across the business to develop long-term sales strategies, assess market needs & gaps in current products, systems, etc., align on cross-functional investments and AOP annual planning, and manage in-year execution and track progress over time.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact – helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. 

In this role, you will:

• Lead the GTM sales strategy and execution for one or more of our new product launches, joining one of our New Product Pods (cross-functional teams fully focused on ensuring each new product is successful and scales)
• Own an end-to-end strategic understanding of what it will take to make priority new products successful and coordinate New Product Pod efforts and executive messaging
• Lead mission-critical new product strategic initiatives in support of Samsara’s long term growth; work cross functionally to structure problems, develop hypotheses, conduct analyses to turn data into meaningful insights, and drive solutions and actionable recommendations and results through a rigorous, data-driven process
• Bring the voice of the customer to the organization: understand and draw insights from key market, industry, customer trends, and customer/partner feedback to provide insight and guide investment decisions across Field Operations and other GTM functions
• Develop strategic and business cases working with cross-functional teams outlining business opportunity, rationale, and operational plans to grow new products
• Uncover areas within the business to drive performance improvements to unlock productivity and improve execution
• Support 3 year and annual planning needs, including generating insights to inform investment of resources for new products and ensure Samsara is accelerating new product growth 
• Present to Samsara leadership on topics related to new product growth
• Collaborate with Sales, Product, Marketing, and other GTM functions, and build trusted relationships across organizations and functions and create “connective tissue” between cross-functional teams
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• 6-10 years of experience in Consulting, Finance, Business Operations, Sales Strategy & Operations or other analytical role
• Kind and collaborative orientation who is energized by working with a lot of different types of people from many teams
• Highly organized with exceptional attention to detail and the ability to manage multiple projects on a tight deadline
• Strong analytical and logical reasoning skills; deep sense of curiosity 
• Experience in building trusting relationships and influencing others (incl. executive audiences)
• Self-starter who thrives and can multitask in fast-paced and often ambiguous environments; enthusiastic about improving efficiencies. Bias for action
• Strong presentation skills, able to convey complex ideas in a clear, concise manner both verbally and in writing, comfortable in business and technical discussions. Ability to synthesize a broad set of information into a cohesive narrative

Preferred qualifications for the role:

• MBA a plus
• Experience working with large data sets and leveraging DataBricks, BigQuery, SQL, or similar
• Experience leveraging AI tools to deliver at an accelerated pace (Cursor, ChatGPT, Gong, etc.)
• Experience in GTM Strategy, with focus on new products
• Spanish speaking a plus

#LI-Remote

You love the story that data can tell. We are looking for an experienced Product Analyst who balances technical excellence with strong product intuition. You’ll be responsible for the full spectrum of data storytelling—from overseeing data ingestion and refining semantic models to providing deep-dive quantitative analysis on feature engagement, adoption funnels, and business impact.

You will deliver insights through concise dashboards, detailed reports, and emerging conversational interfaces. This is a high-impact role where you will partner directly with Product leaders and Engineers to influence the direction of our platform, transforming raw event data into the insights that fuel our next phase of scale.

WHAT YOU’LL DO:

• Drive Insight Strategy: Proactively identify the reports, dashboards, and deep-dive analyses required to move the needle on product goals
• Build & Scale: Design and implement robust data models and visualizations that serve as the "source of truth" for the Product organization
• Analyze at Scale: Navigate and extract meaning from billions of mobile and digital messaging data points
• Full-Stack Analysis: Get "in the weeds" to pull, clean, and transform raw data into sophisticated findings, ensuring data integrity at every step
• Influence Roadmap: Present findings to Product and Engineering leadership to directly inform feature prioritization and strategy

WHO YOU ARE:

• Experienced: 5+ years in BI, Data Analysis, and Data Modeling, ideally within a B2B SaaS or high-growth tech environment
• SQL Expert: 5+ years of experience writing complex, performant queries
• Technical: Proficient in programming or scripting languages (Python or R) for data manipulation and analysis
• Visual Storyteller: Expert-level experience with modern visualization tools (e.g., Looker, Tableau, Databricks)
• Scientifically Minded: BA/BS in Statistics, Math, Economics, Computer Science, or a related technical discipline; firm grasp of advanced statistical techniques
• Curious & Autonomous: A fast learner and self-starter who doesn't wait for a ticket to find an answer

Ideally, you'll have: 

• Modern Data Stack Flow: Experience with dbt, Airflow, or modern cloud warehouses (Snowflake/BigQuery)
• NoSQL Familiarity: Experience querying NoSQL databases like MongoDB or Redis
• AI/LLM Interest: Experience using Claude Code, GitHub Copilot, or other LLM harnesses to accelerate development and insight generation
• Cross-Functional Leadership: A proven track record of working across departments to align data strategy with business needs

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $90,000 and $135,000/year with an expected On Target Earnings (OTE) between $104,000 and $156,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

Join AIR as a Managing Director of Health Data Science & Analytics with our Healthcare Innovations team. Our team works collaboratively to unravel the intertwined challenges of health care quality, costs, and access. Our team of experts – nurses, physicians, psychologists, economists, sociologists, data scientists, and public health experts – advance evidence and save lives by leading rigorous research and evaluation; results-driven technical assistance and training; and leading-edge data science and technology tools.

The Managing Director will lead complex implementation, monitoring, and technical assistance (TA) initiatives for federal health agencies. This position will manage multi‑year projects involving operational oversight, implementation planning, monitoring frameworks, stakeholder engagement, data collection, TA delivery, and performance reporting.

This role is ideally suited for candidates who have successfully led major federal health projects and can serve as strong director on implementation and monitoring contracts.

This position has the flexibility to work remotely within the United States (U.S.) or from one of our U.S. office locations. This does not include U.S. territories.

About AIR:

Founded in 1946 and headquartered in Arlington, Virginia, the American Institutes for Research (AIR) is a nonpartisan, not-for-profit organization that conducts behavioral and social science research and delivers technical assistance to address some of the most pressing challenges in the United States and globally. We generate evidence and apply data-driven solutions that expand opportunities and improve lives for all.

Responsibilities:

Project Leadership & Oversight

• Serve as the principal architect for designing data systems to support AIR’s health research projects, ensuring scalability, efficiency, and reproducibility.
• Lead cross-functional teams in the development of innovative data solutions, using tools such as Databricks; R (the R statistical programming language); Python; Stata; SAS (Statistical Analysis System); and Git within Centers for Medicare & Medicaid Services (CMS) environments, including the Integrated Data Repository (IDR), Chronic Conditions Data Warehouse (CCW), and Virtual Research Data Center (VRDC).
• Provide strategic oversight of data management and analytics pipelines, including governance, automation, and quality assurance.
• Design and implement advanced statistical programming methodologies for complex longitudinal, hierarchical, and multi-source datasets.
• Act as a senior advisor to project directors, statisticians, and clients on data strategy, analytic design, and technical feasibility.
• Spearhead the development of enterprise-wide programming standards, reusable assets, and documentation practices.
• Mentor and coach senior programmers and analysts, fostering a culture of technical excellence and continuous learning.
• Lead technical contributions to proposals, including conceptualizing analytic frameworks, developing budgets, and writing compelling technical narratives.
• Represent AIR in high-level client engagements, conferences, and professional forums, showcasing AIR’s capabilities and thought leadership.
• Monitor emerging technologies and trends in data science and health analytics, recommending strategic investments and innovations.

Strategic Direction & Federal Business Growth

• Working with AIR’s program area leadership and functional leadership to create business development strategy for established areas and specific new areas of growth identify new opportunities, including:
• Coordinating pursuit plans and pipelines for federal opportunities.
• Supporting bid/no‑bid decisions and ensuring alignment with AIR capabilities and priorities.
• Leading or contributing to proposal pursuits: conceptualizing bid strategies, developing research and monitoring approaches, drafting proposal content, and conducting technical reviews.
• Cultivating and maintaining relationships with potential partners, funders, and federal clients.
• Monitoring ongoing projects to understand client expectations, anticipate needs, and identify opportunities and challenges across the portfolio.
• Assessing staff capacity and helping align resources to support both project delivery and new business pursuits.

Team Leadership, Staff Development & Collaboration

• Foster cross‑functional collaboration across analytics, communications, data management, TA, and operations teams to ensure integrated, high‑quality project delivery.
• Provide coaching and support to rising project leaders in effective project management, quality assurance, client communication, and staff supervision.
• Contribute to a collaborative environment that values and respects a wide range of perspectives, abilities, backgrounds, and experiences.

Thought Leadership & External Engagement

• Represent AIR in federal stakeholder meetings, technical discussions, and conferences.
• Collaborate with AIR’s communications teams to translate implementation and monitoring insights into publications, briefs, and presentations.
• Contribute to AIR’s visibility and reputation in federal health program implementation, monitoring, and TA.

Qualifications:

Education, Knowledge, and Experience

• Master’s degree or higher in Statistics, Data Science, Public Health, Epidemiology, Economics, or a related quantitative discipline or equivalent work experience.
• Minimum of 11 years of progressive experience in programming health data, with demonstrated impact in health research or evaluation. 
• Demonstrated experience using Medicare and Medicaid enrollment and claims/encounter data within CMS environments (e.g., IDR, CCW, VRDC).
• Demonstrated experience designing complex data systems drawing from multiple data sources.
• Proven track record of leading large-scale, multi-disciplinary data projects and teams. 
• Deep experience with secure computing environments, data privacy regulations (e.g., HIPAA), and governance frameworks. 
• Experience working with or for CMS or similar federal health agencies.
• Demonstrated success leading federal proposal development and contributing to winning bids.

Skills

• Working knowledge of CMS program structures, policy priorities, and expectations related to implementation, monitoring, and reporting.
• Strong communication skills for federal audiences and the ability to manage complex, multi‑stakeholder relationships.
• Experience overseeing large budgets, managing risks, developing staffing plans, and implementing operational systems consistent with federal contracting standards.
• Proven ability to lead large‑scale research or implementation projects, write reports, and present findings.
• Demonstrated ability to lead mission‑driven teams, including staff, subcontractors, and consultants.
• Strategic thinker with the ability to structure complex initiatives and maintain a long‑term view of project and portfolio needs.
• Collaborative leadership style and commitment to mentorship and staff development.
• Strong organizational and project management skills, with experience leading multidisciplinary teams.

Disclosures: Applicants must be currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H-1B sponsorship) is not available for this position. Depending on project work, qualified candidates may need to meet certain residency requirements.

American Institutes for Research is an equal employment opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without discrimination on the basis of age, race, color, religion, sex, gender, gender identity/expression, sexual orientation, national origin, protected veteran status, or disability. AIR adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo reference and background checks. AIR maintains a drug-free work environment. 

ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to Taliba Boone at tboone@air.orgor call 202.403.5000.

Fraudulent Job Scams Warning & Disclaimer: AIR is aware of individuals falsely presenting themselves as AIR representatives. Fraudulent job scams seek to extract sensitive information or money from victims. To protect yourself, please be aware that AIR recruitment will only email you from an “@air.org” domain. Please take extra caution while examining the email address, for example jdoe@air.org is correct and jdoe@aircareers.org is not a legitimate AIR email address. If you are unsure of the legitimacy of a communication you have received, please reach out torecruitment@air.org. If you see a job scam, or lose money to one, report it to the Federal Trade Commission (FTC) atReportFraud.ftc.gov. You can also report it to your state attorney general. Find out more about how to avoid scams atftc.gov/scams.

We are seeking an experienced Anaplan Admin/Developer to join our team. The ideal candidate will be responsible for the design, development, and maintenance of our Anaplan platform. This role requires a deep understanding of Anaplan modeling, data orchestration, and administration at various levels.

Your Impact

• Anaplan Development: design, build, and maintain Anaplan models to meet business requirements.
• Data Integration: utilize Anaplan Data Orchestrator and other tools for seamless data flows.
• Administration: manage all levels of the Anaplan environment, including Cloud, Tenant, Workspace, and Model administration.
• Collaboration: work closely with business stakeholders to gather requirements and provide solutions.
• ETL/ELT: support in developing and managing ETL/ELT processes to support data integration needs.

Your Qualifications

• Proven experience in Anaplan Modeling.
• Proficiency with Anaplan Data Orchestrator.
• In-depth knowledge of Anaplan administration (Cloud, Tenant, Workspace, and Model).
• Strong analytical and problem-solving skills.

Nice to Haves

• Experience with other ETL/ELT tools such as Informatica.
• Proficiency in Python.
• Familiarity with cloud data platforms like Google BigQuery and Databricks

Location: Austin, TX (3 days in office preferred)

About the Role

We are looking for a Customer Sales Director to focus on an at-scale strategy to support, retain, and grow a mix of our Commercial and Enterprise customer base. This role is a hybrid-based role in Austin, Texas.

What You'll Do 

• Build a strategic plan to drive expansion in a portfolio of Commercial and Enterprise accounts
• Manage multiple sales cycles and customer campaigns targeting Analytics Engineering, Data Platform, and Data Governance personas.
• Protect renewals by monitoring account signals, deepening executive alignment, and helping customers realize consistent value.

What You’ll Need

• Have 4+ years of experience in SaaS sales or account management, with a proven track record of exceeding targets.
• Have experience working in a fast-paced, high-growth environment, adapting quickly to constant change.
• Possesses strong consultative selling skills, engaging effectively with both technical and business audiences.
• Are proactive and organized, capable of independently managing a diverse book of business.

What Will Make You Stand Out

• You have prior experience in analytics, ETL, BI, or open-source software.
• You are familiar with dbt (core or Cloud) and the modern data stack, including platforms like Snowflake, BigQuery, Redshift, or Databricks.
• You have experience with consumption and/or usage-based pricing structures.
• You have experience with the MEDD(P)ICC sales methodology / Command of the Message

Remote Hiring Process

• Interview with a Talent Acquisition Partner
• Interview with Hiring Manager
• Team Interviews; Account Manager & Customer Solutions Architect Manager
• Account Management Activity with Sales Leadership

Benefits

• Unlimited vacation time with a culture that actively encourages time off
• 401k plan with 3% guaranteed company contribution
• Comprehensive healthcare coverage
• Generous paid parental leave
• Flexible stipends for:
• Health & Wellness
• Home Office Setup
• Cell Phone & Internet
• Learning & Development
• Office Space

Compensation

We offer competitive compensation packages commensurate with experience, including salary, equity, and where applicable, performance-based pay. Our Talent Acquisition Team can answer questions around dbt Lab’s total rewards during your interview process. In select locations (including Boston, Chicago, Denver, Los Angeles, Philadelphia, New York City, San Francisco, Washington, DC, and Seattle), an alternate range may apply, as specified below.

#LI-LA1 #LI-Remote #LI-CA1

P-1545

• Build a territory plan by 30 days with a clear account prioritization strategy.
• Align both new and existing customers with the Lakehouse vision and ecosystem.
• Be able to range from faster transactions to large strategic 7 figure deals.
• Meet and exceed activity, pipeline, and revenue targets; you will be expected to prospect and generate pipeline in this role.
• Maintain clear Salesforce and Clari hygiene including use case, MEDDPICC, revenue forecasts, and account notes.
• Lead with a customer first mindset and focus on business value.

• 1+ years of closing experience, carrying a direct revenue quota.
• Prior experience in big data, Cloud, or SaaS sales.
• Be able to quickly learn new technologies and value proposition.
• Experience exceeding sales KPIs and quotas.
• Success closing new accounts while working existing accounts.
• Proficiency in MEDDPICC.
• A proven history of exceeding annual revenue targets.
• Consistent top performer with a history of internal promotion.

CSQ227R88

PLEASE NOTE:
Due to federal contract requirements and client site access obligations, U.S. citizenship and eligibility for a U.S. government secret clearance are required to access classified information. Candidates with an active Secret or higher clearance are strongly encouraged to apply.

As a Big Data Solutions Architect (Resident Solutions Architect) in our Professional Services team you will work with clients on short to medium term customer engagements on their big data challenges using the Databricks platform. You will provide data engineering, data science, and cloud technology projects which require integrating with client systems, training, and other technical tasks to help customers to get most value out of their data. RSAs are billable and know how to complete projects according to specification with excellent customer service. You will report to the regional Manager/Lead.

The impact you will have:

• You will work on a variety of impactful customer technical projects which may include designing and building reference architectures, creating how-to's and productionalizing customer use cases
• Work with engagement managers to scope variety of  professional services work with input from the customer
• Guide strategic customers as they implement transformational big data projects, 3rd party migrations, including end-to-end design, build and deployment of industry-leading big data and AI applications
• Consult on architecture and design; bootstrap or implement customer projects which leads to a customers' successful understanding, evaluation and adoption of Databricks.
• Provide an escalated level of support for customer operational issues.
• You will work with the Databricks technical team, Project Manager, Architect and Customer team to ensure the technical components of the engagement are delivered to meet customer's needs.
• Work with Engineering and Databricks Customer Support to provide product and implementation feedback and to guide rapid resolution for engagement specific product and support issues.

What we look for:

• 6+ years experience in data engineering, data platforms & analytics
• Comfortable writing code in either Python or Scala
• Working knowledge of two or more common Cloud ecosystems (AWS, Azure, GCP) with expertise in at least one
• Deep experience with distributed computing with Apache Spark™ and knowledge of Spark runtime internals
• Familiarity with CI/CD for production deployments
• Working knowledge of MLOps 
• Design and deployment of performant end-to-end data architectures
• Experience with technical project delivery - managing scope and timelines.
• Documentation and white-boarding skills.
• Experience working with clients and managing conflicts.
• Build skills in technical areas which support the deployment and integration of Databricks-based solutions to complete customer projects.
• Travel to customers 20% of the time
• Databricks Certification

CSQ127R310

Candidates located anywhere within the Central or Eastern Time Zones are also eligible for consideration for this role.

As a Big Data Solutions Architect (Resident Solutions Architect) in our Professional Services team you will work with clients on short to medium term customer engagements on their big data challenges using the Databricks platform. You will provide data engineering, data science, and cloud technology projects which require integrating with client systems, training, and other technical tasks to help customers to get most value out of their data. RSAs are billable and know how to complete projects according to specification with excellent customer service. You will report to the regional Manager/Lead.

The impact you will have:

• You will work on a variety of impactful customer technical projects which may include designing and building reference architectures, creating how-to's and productionalizing customer use cases
• Work with engagement managers to scope variety of  professional services work with input from the customer
• Guide strategic customers as they implement transformational big data projects, 3rd party migrations, including end-to-end design, build and deployment of industry-leading big data and AI applications
• Consult on architecture and design; bootstrap or implement customer projects which leads to a customers' successful understanding, evaluation and adoption of Databricks.
• Provide an escalated level of support for customer operational issues.
• You will work with the Databricks technical team, Project Manager, Architect and Customer team to ensure the technical components of the engagement are delivered to meet customer's needs.
• Work with Engineering and Databricks Customer Support to provide product and implementation feedback and to guide rapid resolution for engagement specific product and support issues.

What we look for:

• 6+ years experience in data engineering, data platforms & analytics
• Comfortable writing code in either Python or Scala
• Working knowledge of two or more common Cloud ecosystems (AWS, Azure, GCP) with expertise in at least one
• Deep experience with distributed computing with Apache Spark™ and knowledge of Spark runtime internals
• Familiarity with CI/CD for production deployments
• Working knowledge of MLOps 
• Design and deployment of performant end-to-end data architectures
• Experience with technical project delivery - managing scope and timelines.
• Documentation and white-boarding skills.
• Experience working with clients and managing conflicts.
• Build skills in technical areas which support the deployment and integration of Databricks-based solutions to complete customer projects.
• Travel to customers 20% of the time
• Databricks Certification

CSQ127R318

As a Big Data Solutions Architect (Resident Solutions Architect) in our Professional Services team you will work with clients on short to medium term customer engagements on their big data challenges using the Databricks platform. You will provide data engineering, data science, and cloud technology projects which require integrating with client systems, training, and other technical tasks to help customers to get most value out of their data. RSAs are billable and know how to complete projects according to specification with excellent customer service. You will report to the regional Manager/Lead.

The impact you will have:

• You will work on a variety of impactful customer technical projects which may include designing and building reference architectures, creating how-to's and productionalizing customer use cases
• Work with engagement managers to scope variety of  professional services work with input from the customer
• Guide strategic customers as they implement transformational big data projects, 3rd party migrations, including end-to-end design, build and deployment of industry-leading big data and AI applications
• Consult on architecture and design; bootstrap or implement customer projects which leads to a customers' successful understanding, evaluation and adoption of Databricks.
• Provide an escalated level of support for customer operational issues.
• You will work with the Databricks technical team, Project Manager, Architect and Customer team to ensure the technical components of the engagement are delivered to meet customer's needs.
• Work with Engineering and Databricks Customer Support to provide product and implementation feedback and to guide rapid resolution for engagement specific product and support issues.

What we look for:

• 6+ years experience in data engineering, data platforms & analytics
• Comfortable writing code in either Python or Scala
• Working knowledge of two or more common Cloud ecosystems (AWS, Azure, GCP) with expertise in at least one
• Deep experience with distributed computing with Apache Spark™ and knowledge of Spark runtime internals
• Familiarity with CI/CD for production deployments
• Working knowledge of MLOps 
• Design and deployment of performant end-to-end data architectures
• Experience with technical project delivery - managing scope and timelines.
• Documentation and white-boarding skills.
• Experience working with clients and managing conflicts.
• Build skills in technical areas which support the deployment and integration of Databricks-based solutions to complete customer projects.
• Travel to customers 20% of the time
• Databricks Certification

CSQ227R87

Candidates located anywhere within the Central or Eastern Time Zones are also eligible for consideration for this role.

As a Senior Big Data Solutions Architect (Sr Resident Solutions Architect) in our Professional Services team you will work with clients on short to medium term customer engagements on their big data challenges using the Databricks platform. You will provide data engineering, data science, and cloud technology projects which require integrating with client systems, training, and other technical tasks to help customers to get most value out of their data. RSAs are billable and know how to complete projects according to specification with excellent customer service. You will report to the regional Manager/Lead.

The impact you will have:

• You will work on a variety of impactful customer technical projects which may include designing and building reference architectures, creating how-to's and productionalizing customer use cases
• Work with engagement managers to scope variety of professional services work with input from the customer
• Guide strategic customers as they implement transformational big data projects, 3rd party migrations, including end-to-end design, build and deployment of industry-leading big data and AI applications
• Consult on architecture and design; bootstrap hands-on projects which leads to a customers' successful understanding, evaluation and adoption of Databricks.
• Provide an escalated level of support for customer operational issues.
• You will work with the Databricks technical team, Project Manager, Architect and Customer team to ensure the technical components of the engagement are delivered to meet customer's needs.
• Work with Engineering and Databricks Customer Support to provide product and implementation feedback and to guide rapid resolution for engagement specific product and support issues.

What we look for:

• 9+ years experience in data engineering, data platforms & analytics
• Comfortable writing code in either Python or Scala
• Working knowledge of two or more common Cloud ecosystems (AWS, Azure, GCP) with expertise in at least one
• Deep experience with distributed computing with Apache Spark™ and knowledge of Apache Spark™ runtime internals
• Familiarity with CI/CD for production deployments
• Working knowledge of MLOps
• Capable of design and deployment of highly performant end-to-end data architectures
• Experience with technical project delivery - managing scope and timelines.
• Documentation and white-boarding skills.
• Experience working with clients and managing conflicts.
• Experience in building scalable streaming and batch solutions using cloud-native components
• Travel to customers up to 20% of the time
• Nice to have: Databricks Certification

We are seeking a Principal Engineer to lead the hands-on architecture and development of our next-generation data and intelligence APIs. This role is deeply technical and execution-focused, responsible for defining API contracts, building production services, and architecting the platform interfaces high-performance throughput, agentic workflows, and external customer integrations.

You will operate at the intersection of distributed systems, data platforms, and agentic orchestration, ensuring our APIs are scalable, governed, observable, and designed for long-term evolution. This role requires strong systems thinking, high-quality implementation standards, and the ability to translate platform strategy into production-grade services.

This is a hands-on engineering role with architectural authority.

What You'll Do:

• Next-Generation API Architecture
• Architect and implement customer-facing data and intelligence APIs with clear versioning, SLAs, and backward compatibility.
• Define and enforce API contracts for:
• Low latency, high throughput endpoints
• Agentic workflows (tools, actions, state transitions, handoffs)
• Context retrieval and enrichment
• Design APIs as durable platform interfaces, not thin wrappers over storage systems.
• Establish standards for schema governance, payload design, and service boundaries.
• Agentic & ML Platform Integration
• Architect service layers that support agentic workflows, including orchestration interfaces, guardrails, and runtime observability.
• Build API surfaces that expose model outputs safely and consistently.
• Collaborate with MLEs and Data Scientists to move models from experimentation into robust inference services.
• Ensure proper lifecycle management, monitoring, and rollback mechanisms for ML-powered endpoints.
• Data Platform & Context Hubs
• Design and implement service layers that sit on top of the gold-layer system of record.
• Build and evolve context hubs derived from authoritative systems of record, enabling consistent entity, identity, or risk context for downstream services.
• Ensure APIs are aligned with medallion architecture principles and platform data contracts.
• Prevent fragmentation by maintaining strong coupling to canonical schemas and governed data models.
• Distributed Systems & Reliability
• Design high-throughput, low-latency services supporting batch and streaming workloads.
• Implement scalable infrastructure patterns on AWS.
• Ensure strong observability, error handling, performance tuning, and cost awareness.
• Drive infrastructure-as-code practices and production readiness standards.
• Technical Leadership
• Serve as a senior architectural voice in design reviews.
• Raise the bar on code quality, system design, and operational rigor.
• Mentor engineers on API design, distributed systems, and ML integration patterns.
• Influence platform direction through technical depth rather than organizational authority

Requirements:

• 10+ years of experience building distributed systems, APIs, or large-scale data platforms.
• Deep experience designing and implementing customer-facing APIs as long-lived products.
• Strong understanding of schema governance, versioning strategies, and contract design.
• Experience productionizing ML models and exposing inference services.
• Experience designing or integrating agentic or autonomous workflows.
• Experience building service layers on top of systems of record or semantic data layers.
• Strong background in distributed systems reliability, observability, and scalability.
• Proficiency in Go & Python (and/or backend service languages).
• Hands-on experience with Databricks/Snowflake
• Strong experience with AWS infrastructure and infrastructure-as-code tools

Nice to Have:

• AWS services including Redshift, S3, EC2, and related cloud-native tooling.
• Data stores including Elasticsearch, PostgreSQL, Redis, and graph databases (e.g., Neo4j or AWS Neptune).
• Experience building high-performance APIs and service layers over heterogeneous data systems.
• Familiarity with Databricks/Snowflake and/or SageMaker is a plus.
• Experience in cybersecurity, identity, fraud, or risk systems is a plus.

We’re looking for a Senior Software Engineer to help us build and operate backend systems that run at serious scale. This role is for someone who cares about performance, reliability, and designing systems that can handle large volumes of data without falling over.

You’ll be working with tens of billions of records, including dark web intelligence, to help protect organizations from stolen credentials, malware, and compromised devices. The systems you build will be core to our platform and used every day by security teams that depend on speed, accuracy, and reliability.

This is a hybrid role based in Austin, TX, with flexibility to work remotely while still spending time collaborating in person with the team.

What You'll Do:

• Building and maintaining high performance APIs and backend services used at scale
• Designing background services and data processing workflows that operate over very large datasets
• Working closely with data engineers and data scientists who are building our platform on AWS and Databricks
• Making practical architecture decisions around performance, cost, and reliability
• Profiling and tuning systems to improve throughput, latency, and overall stability
• Helping shape and evolve API standards and best practices across the platform
• Using modern, AI-forward development tools to move faster and write better software

Requirements:

• Core Experience
• 7+ years of professional software engineering experience with a strong backend focus
• Experience building and running production systems at scale
• Strong experience in Python, Go, or Java. Experience in more than one is a plus
• Solid understanding of API design, distributed systems, and service-oriented architectures
• Experience working with large datasets and high throughput systems
• Data and Infrastructure
• Experience with one or more of the following databases:
• PostgreSQL
• DynamoDB
• Elasticsearch
• Redis
• MongoDB
• Familiarity with AWS and cloud-based architectures
• Experience working with or alongside data platforms such as Databricks or Spark
• Performance and Reliability
• Experience with API gateways, load balancing, and traffic management
• Comfortable with performance profiling, load testing, and capacity planning
• Able to debug and resolve bottlenecks across services, databases, and infrastructure
• How You Work
• Comfortable operating with incomplete or evolving product requirements
• Able to make good tradeoffs when there is no perfect answer
• Communicates clearly with engineers, data teams, and product partners
• Takes ownership and cares about long-term maintainability

Nice to Have:

• Experience working on large scale products or at well known technology companies
• Background in security, identity, fraud, or threat intelligence
• Experience working with unstructured or dark web data
• Strong technical opinions that are open to discussion

ICON is seeking a Senior Software/Data Engineer I to join our Data Intelligence & Systems Architecture (DISA) team. This engineer will play a foundational role in shaping, developing, and scaling ICON’s enterprise data platform within Palantir Foundry, owning the ingestion, modeling, and activation of data that powers reporting, decision-making, and intelligent automation across the company.

You will not just build pipelines. Instead, you will be architecting the Digital Twin of an industrial robotics and construction company. You will work closely with teams across Supply Chain & Manufacturing, Logistics, Engineering Support Services, Software, Field Operations and Technology R&D to centralize high-value data sources, model them into scalable assets, and enable business-critical use cases. Use cases will range from real-time reporting and analytics to AI/ML-driven operational workflows and decision-making. 

This is a highly cross-functional and technical role, ideal for someone with strong data engineering skills, deep business curiosity, and a bias toward action. This role is based at ICON’s headquarters in Austin, TX and reports to the Senior Director of Operations.

Responsibilities

• Data Pipeline Development: Design, build, and maintain scalable ETL/ELT pipelines in Palantir Foundry (and supplemental tools) to integrate data from enterprise systems (NetSuite, Workday, etc.) and external sources. Ensure pipelines are efficient and fault-tolerant, handling large data volumes from manufacturing and field operations (e.g. IoT sensor feeds).
• Data Modeling & Ontology: Develop and refine data models that organize enterprise data into meaningful structures. Leverage Foundry’s ontology features to define business objects (e.g. Customers, Work Orders, Inventory Items) and ensure data is linked in a way that reflects real-world relationships. Continuously improve these models for new business requirements – for instance, adding new attributes or new object types as we launch new programs.
• Data Quality & Governance: Implement data validation and quality checks in pipelines to ensure data accuracy and consistency. Monitor pipeline runs and set up alerts for anomalies or failures. Work with the team to enforce data governance policies (who owns which data, access controls, compliance needs) within Foundry and downstream systems.
• Cross-Functional Support: Collaborate with Data Analysts and business stakeholders to understand their data needs and optimize data outputs for analysis. For example, if Finance needs a specific revenue recognition report, ensure the pipeline provides the needed granularity. Provide ad-hoc data expertise to troubleshooting data issues or generating one-time analyses.
• Performance Optimization: Profile and tune data pipelines for performance. Optimize query logic, pipeline configuration, and resource usage so that data refreshes and analytics can occur in a timely manner (especially as data volumes grow with company expansion). Manage scheduling and orchestration of jobs to meet SLAs for data availability (e.g. daily financial report refresh by 8 AM).
• Integration with Systems: Work closely with Systems Architects to coordinate how data flows tie into system integrations. For example, if a new API integration is bringing in a type of data, design the pipeline to ingest that data and join it with relevant datasets for analytics. Provide input on what data transformations could happen in-flight vs. in Foundry to maximize efficiency.
• Tooling & Innovation: Contribute to developing internal tools or scripts to improve our data engineering workflow. This could include scripts for automating data deployments, custom plugins in Foundry, or using open-source frameworks (where applicable) to complement Foundry’s capabilities. Also evaluate new features in Foundry and emerging data technologies to keep our stack modern.
  
  
• Mentorship & Best Practices: As a senior member, guide junior data engineers in writing clean, maintainable pipeline code. Establish best practices for code versioning, documentation of data transformations, and general data engineering standards within the team.

Minimum Qualifications

• 7+ years of experience in data engineering or ETL development, handling large-scale datasets and complex pipelines. Strong foundation in data integration concepts and database design.
• Advanced Python skills for data processing (Pandas, etc.) and scripting, as well as solid SQL skills for querying and transforming data. Experience with PySpark or similar distributed data frameworks is a plus (Foundry uses Spark under the hood for big data).
• Experience building pipelines with enterprise data from systems like ERP, CRM, HRIS, or IoT sources. Familiar with different data formats (JSON, CSV, XML) and methods of extracting data (REST APIs, webhooks, database connectors).
• Hands-on experience with a modern data platform or pipeline orchestration tool. Experience with Palantir Foundry is a strong plus, but experience with alternatives (e.g. AWS Glue, Azure Data Factory, Databricks, Airflow, dbt, etc.) is acceptable if coupled with ability to learn Foundry quickly.
• Solid understanding of data modeling principles (relational schemas, star/snowflake schemas for analytics, normalization vs. denormalization tradeoffs). Ability to design schemas and data transformations that meet analytics requirements efficiently.
• Problem-solving and debugging skills: Able to investigate data discrepancies across systems, troubleshoot pipeline failures, and optimize slow queries.
• Attention to detail and commitment to data quality – recognizes the downstream impact of data issues and proactively puts checks in place.
• Good communication skills and ability to work with end users (analysts, managers) to clarify requirements. Comfortable explaining technical concepts to non-technical stakeholders when necessary.
• Bachelor’s degree in Computer Science, Data Engineering, or related field (or equivalent practical experience).

Preferred Skills & Experience

• Prior experience in a manufacturing or logistics environment where you dealt with IoT data, sensor streams, or other high-volume operational data. Understanding the nuances of such data (e.g. time-series data management) can be useful.
• Familiarity with cloud data architectures (AWS or Azure data services) as Foundry operates in cloud environments. Knowledge of storage services (S3, ADLS), data warehousing (Snowflake, Redshift), and how they integrate with pipeline tools.
• Experience with business intelligence tools or practices – able to appreciate how data will be used in dashboards or analytics so you can better tailor data outputs (experience with tools like Tableau, Power BI, or Foundry’s Contour/Quiver dashboards).
• Knowledge of DevOps and CI/CD for data pipelines – using version control (Git), and deploying code in a controlled, automated way.
• Master’s degree in Data Engineering or related field, or relevant certifications (e.g. Google Professional Data Engineer, AWS Data Analytics Specialty) indicating a commitment to ongoing learning in the field.