About this Therapist Credentialing Associate- Physical Therapy role at Lunaphysicaltherapy
Lunaphysicaltherapy · Remote · REMOTE
Join Luna's growing Credentialing team and play a key role in ensuring healthcare providers are fully credentialed and ready to deliver exceptional patient care. As a Therapist Credentialing Associate II, you'll manage the end-to-end credentialing process, working closely with therapists and cross-functional teams to ensure compliance with healthcare regulations, payer requirements, and internal standards. If you're highly organized, detail-oriented, thrive in a fast-paced environment, and enjoy solving problems while making a meaningful impact, we'd love to hear from you.
Please note: Due to budgetary and payroll regulations, we are currently hiring only in select U.S. states listed below.
AR, KY, MS, SC, Norfolk VA, Virginia Beach VA, WV
AL, FL, GA, ID, MI, MO, IN, NJ, OH, TX (except Houston), TN, WI
How you will have an impact
- Manage the end-to-end credentialing process for assigned therapists.
- Review credentialing documents and complete primary source verifications.
- Ensure credentialing files meet internal, payer, partner, and regulatory requirements.
- Maintain accurate records in HubSpot, CAQH, CMS, and other credentialing systems.
- Communicate with therapists regarding missing documentation, discrepancies, and application status.
- Identify and resolve credentialing issues, escalating when appropriate.
- Partner with Enrollment, QA, Therapist Success, and other teams to support timely onboarding.
- Participate in department and cross-functional projects.
- Adapt to changing workflows, policies, tools, and regulatory requirements.
- Contribute to quality reviews, audits, and process improvements.
- Provide informal guidance and knowledge sharing to Credentialing Associate I team members.
what Luna can do for you
What you can do for Luna
Physical therapy, delivered.www.getluna.com
#LUNACORP1
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