Jobs Companies Thinkahead ServiceNow Business Analyst

About this ServiceNow Business Analyst role at Thinkahead

Thinkahead · Remote · United States
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
 
At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 
 
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 
 
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

As a ServiceNow Business Analyst, you will utilize your extensive business process expertise and experience to design and define customer solutions utilizing the ServiceNow platform. You ensure development efforts are well documented and delivered with quality, owning the overall outcome of your projects

Roles & Responsibilities

  • Coordinate with stakeholders to gather requirements
  • Translate business requirements into technical specification
  • Assist with client demos, working sessions, and workshops
  • Maintain documentations and Knowledge articles
  • Contribute to projects/programs that may address future concepts, products, and technologies
  • Qualifications

  • Business process experience on at least one suite and at least two process areas outside of that suite within the ServiceNow platform
  • Strong functional knowledge on at least one ServiceNow suite
  • Able to discuss business requirements on integrations between ServiceNow and third party tools
  • Certified System Administration (preferred)
  • Two years of experience in ServiceNow (minimum)
  • Strong presentation skills
  • Strong project and situational awareness
  • Strong communication skills
  • Strong attention to detail
  • Self-starter
  • Able to travel of at least 25%

  • The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.  
     
    Why AHEAD:
     
    Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
     
    We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
     
    USA Employment Benefits include: 
    - Medical, Dental, and Vision Insurance 
    - 401(k) 
    - Paid company holidays 
    - Paid time off 
    - Paid parental and caregiver leave 
    - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. 
     
    Use of AI:
    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
     
    If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at [email protected]
     
    You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview.  Candidates will not be penalized for choosing to opt-out.
    Ready to apply to Thinkahead?
    Apply to Thinkahead

    Similar jobs

    Redwood Materials
    Business Development Analyst, Energy Storage
    Redwood Materials
    ⚡ Apply early San Francisco, California, Uni... Onsite $105,000–$137,500
    ● New 👁 Seen ✓ Applied 4h ago
    RL
    Business Systems Analyst - Salesforce, Gainsight Admin
    Rithum LinkedIn Board
    ⚡ Apply early United States - Remote · location restricted $104,000–$104,000
    ● New 👁 Seen ✓ Applied 4h ago
    RI
    Business Systems Analyst - Salesforce, Gainsight Admin
    Rithum
    ⚡ Apply early United States - Remote · location restricted $104,000–$104,000
    ● New 👁 Seen ✓ Applied 4h ago
    DE
    Director, Data Analyst/BI Engineer
    DEPT®
    ⚡ Apply early United States Onsite $138,400–$175,000
    ● New 👁 Seen ✓ Applied 6h ago
    Zaelab
    Business Analyst CPQ
    Zaelab
    ⚡ Apply early Philippines Remote
    ● New 👁 Seen ✓ Applied 7h ago
    HubSpot
    Senior Business Systems Analyst, Legal Technology
    HubSpot
    ⚡ Apply early Remote - USA · location restricted $110,900–$166,400
    ● New 👁 Seen ✓ Applied 10h ago
    Orion Innovation
    Business Analyst
    Orion Innovation
    ⚡ Apply early Frisco, Texas, United States Onsite
    ● New 👁 Seen ✓ Applied 13h ago
    Orion Innovation
    Business Analyst
    Orion Innovation
    ⚡ Apply early Alpharetta, Georgia, United St... Onsite
    ● New 👁 Seen ✓ Applied 13h ago
    North Point Technology
    Business Analyst / Requirements Engineer – Senior (Top Secret with agreement to obtain CI Poly)
    North Point Technology
    ⚡ Apply early Fort Belvoir, Virginia, United... Onsite
    ● New 👁 Seen ✓ Applied 1d ago

    Sign up for suggestions tailored to the jobs you open and the searches you save.

    More jobs at Thinkahead

    See all jobs at Thinkahead →

    Apply now
    🤖

    Whoa — hold up

    JobsRadar was built for real people having a rough time in their job search — not for automated requests. You're clicking way too fast and you're now temporarily blocked.

    Come back later. If you're genuinely job hunting, we've got your back — just act like a human.

    Catch your next role the second it’s posted.

    Create a free account and we’ll watch the boards for you — the instant a job matches your search, it lands in your inbox or Telegram. No digging, no refreshing.

    Create free account

    Free forever · takes 30 seconds · already have one?

    Get an edge on your job hunt.

    Join our Telegram channel for the stuff that helps you land the role — salary benchmarks, the weekly market pulse, and new-feature drops. No spam, just signal.

    Join the channel — it's free