About the company

 At Fora, we’re re-imagining what the workplace can be.

We create inspiring, design‑led spaces that blend hospitality, community, and wellbeing - so people can work productively, creatively, and happily.

 From our first London workspace over 20 years ago, we’ve grown to 60+ locations across the UK, supporting 30,000+ members and partnering with trailblazing brands like Ocado, The British Fashion Council, and Pangaia.

 Backed by The Office Group, Blackstone, and Brockton Capital, we’re growing fast and pioneering conscious design, sustainable construction, and workspaces that empower people to work in their own unique way.

 At Fora, we’re not just shaping workplaces, we’re shaping the future of work.

Why Fora?

We’re not a traditional workspace provider, you’ll be part of a business that genuinely cares about:

• Creating exceptional spaces that people love to be in

• Continuous improvement, not just maintenance
• Sustainability, with a strong focus on energy and carbon reduction
• People, with a collaborative, supportive culture

About the Role

This is a pivotal role within our Facilities team. Working closely with the Technical Services Lead, you'll play a key role in the management of building services, statutory compliance, contractor performance, energy management and capital investment projects across our portfolio.

You'll provide technical expertise, support your team and lead initiatives that enhance the performance, sustainability and resilience of our buildings. This role also includes leading and developing Area Facilities Managers, ensuring consistent standards and best practice across the estate.

The ideal candidate will bring solid facilities management expertise, strong relationship-building skills, and the ability to manage multiple priorities across a diverse portfolio.

What you'll be doing

• Partnering with the Technical Services Lead to deliver exceptional facilities management across our portfolio.
• Managing and supporting Area Facilities Managers, helping to develop capability and drive high performance.
• Acting as a key escalation point for complex building and operational issues, ensuring timely resolution.
• Overseeing planned and reactive maintenance activities and contractor performance across multiple sites.
• Leading energy management initiatives to improve efficiency and support our sustainability goals.
• Managing facilities-related capital expenditure projects, from planning through to delivery.
• Conducting audits, inspections and compliance reviews to ensure buildings meet both legal and company standards.
• Building strong relationships with contractors, suppliers and internal stakeholders to continuously improve service delivery.
• Supporting operational teams with technical expertise, guidance and effective communication during projects and critical incidents.
• Identifying opportunities to improve processes, reduce risk and enhance the overall member experience.

Requirements

What we're looking for

A confident and technically-minded facilities professional with strong multi-site experience, who thrives in a fast-paced environment and can balance operational excellence with effective stakeholder management.

We're open to candidates from a variety of sectors, including:

• Commercial Facilities Management
• Flexible Workspace
• Hospitality & Hotels
• Student Accommodation
• Property Operations
• Other operationally focused environments

Experience & Knowledge

• A facilities management background is essential, with a strong focus on hard services.
• Significant multi-site facilities management experience, ideally as an Area Facilities Manager or similar.
• Experience managing freehold assets or whole-building operations.
• Strong understanding of M&E systems, contractor management, compliance, health & safety, and building operations.
• Experience managing outsourced service providers and delivering facilities projects, audits, or improvement

Leadership & Stakeholder Management

• Previous people management, supervisory, or team leadership experience.
• A collaborative leader with the ability to coach, develop and influence others.
• Excellent communication and relationship-building skills, with a strong customer focus.

Skills & Mindset

• Highly organised with strong attention to detail.
• Comfortable managing multiple priorities across a varied portfolio.
• Proactive, solutions-focused and calm under pressure.
• Positive team player with a continuous improvement mindset.

Nice to Have

• Experience within commercial property, hospitality, student accommodation, or similar operational environments.
• Professional qualifications such as IWFM, IOSH, NEBOSH, RICS or equivalent.
• Customer service experience.

Benefits

At Fora we energise and empower people to create their best work. We understand that in order to do that we need to support you every day, which is why we offer a range of benefits.

💼 Work Your Way

• Flexible working hours - because life doesn’t run 9 - 5

🌴 Time to Rest & Recharge

• 28 days’ annual leave
• Your birthday off - celebrate you
• Buy additional annual leave to create even more time for what matters

💪 Wellbeing & Security

• 5% matched pension scheme - supporting your future
• Life assurance for peace of mind
• Discounted gym membership to keep you feeling your best
• Access to our gyms and selected wellness classes with Restore at Fora
• Health cash plan - supporting day to day medical expenses
• Mental Well-being support - confidential in-person or online therapy sessions

🚴 Smarter, Greener Commuting

• Cycle to Work Scheme
• Season Ticket Loan to make your journey easier and more affordable

☕ Perks That Make You Smile

• 25% off at Fora cafés – your morning coffee just got better
• Two Volunteering Days yearly – a chance to support the causes you care about