Relay Launchpad Intern: Product Management - Summer 2027

Relay, a dynamic and rapidly growing tech startup based in Raleigh, is on a mission to revolutionize frontline work. We've pioneered an entirely new product category: simple, rugged, smart-radio, along with a comprehensive cloud ecosystem, designed for B2B clients and frontline workers across diverse industries. Having achieved proven product-market fit by solving real-world customer pain and unlocking new capabilities, we're now expanding our Product team.

Our team is seeking driven and high-achieving undergraduate students for a paid summer 2027 Product Management Internship. The students should have an expected graduation date between December 2027 and May 2029. We view these cohorts as a vital pipeline for identifying and cultivating our future full-time Product team members.

Job Overview:

This is not a traditional internship—it’s a rotational experience designed to expose interns to multiple sub-domains of product management and adjacent functions. Depending on your skills, interests, and performance, you’ll rotate through and flex into areas such as:

• Core Product Management – shaping the roadmap, guiding discovery and delivery, and bringing AI-powered products to life.
• Revenue Strategy – analyzing markets, pricing, and GTM (go-to-market) strategy to accelerate adoption and growth.
• Solutions Engineering – engaging directly with customers to design, validate, and demonstrate AI-driven solutions in real-world environments.

You’ll get hands-on exposure to how Relay brings its mission to life—from defining frontline needs, to designing features, to aligning GTM motions, to tailoring AI solutions for enterprise customers.

Based at our Raleigh headquarters, this is a full-time internship (40 hours/week) with five days in office each week. This not a remote position. 

What you will do:

Core Responsibilities:

• Support the Product Management Team on key initiatives and projects, contributing to the overall product strategy and roadmap.
• Contribute to the end-to-end product lifecycle, from ideation and research through development, launch, and post-launch analysis.
• Explore and integrate AI capabilities: Proactively identify opportunities to leverage AI/ML to enhance product features, derive deeper customer insights, and optimize product management workflows.

Product Discovery

• Participate in customer visits and calls to observe and learn how we identify opportunities for product innovation and differentiation.
• Consistently review analytics to identify areas of opportunity, understand user behavior, and inform product improvements.
• Assist in documenting, analyzing, and prioritizing feedback from internal customer-facing teams.
• Conduct solution discovery, trialing new products and features directly with customers to gather insights and validate solutions.

Product Delivery

• Collaborate closely with Engineering and QA to design viable and usable products and ensure timely delivery of features.
• Assist in defining product requirements and user stories for both new features and enhancements.
• Participate in sprint planning and stand-ups, ensuring product goals are clearly communicated and understood by development teams.
• Assist in driving product adoption and training by contributing to Release Notes and aligning with Operations and Sales teams.

What you will bring to this role:

• Candidates from the graduating classes of December 2027 through May 2029 at Universities in Raleigh, Durham, and Chapel Hill are eligible to apply for this program.
• Pursuing a Bachelor's degree in Business, Economics, Computer Science, or a related technical or business field with a GPA of 3.7 or above. 
• A strong blend of business and technical acumen, with the ability to engage meaningfully and add value in discussions encompassing both technology and business strategy.
• Curiosity about emerging technologies: A keen interest in staying abreast of cutting-edge technologies, particularly within the AI and real-time data space, and identifying how they can create new value for users.
• A passion for entrepreneurship with the ability to thrive and react proactively to changing business needs within a dynamic, high-growth startup environment.
• Excellent communication and interpersonal skills, with the ability to build strong relationships across teams and with customers.