About this Personnel Operations Manager role at KIHOMAC
- Oversee the daily operations of the Human Resources, Talent Acquisition, and Training departments
- Supervise the day-to-day activities of the HR department; audit employee records, and ensure seamless payroll and benefits administration
- Manage the recruiting team to execute hiring strategies; monitor key recruitment metrics
- Oversee the training department to ensure compliance training (e.g., harassment prevention, safety) is completed; track the delivery of professional development and onboarding programs
- Provide direct oversight, coaching, mentoring for professional growth, and performance evaluations for the HR Manager, TA Manager, and Training Coordinator
- Serve as link between upper management and employees; disseminate company information as appropriate – goals/changes/updates/news
- Translate corporate HR policies into clear, daily operational procedures; ensure the staff consistently and fairly applies company guidelines
- Serve as the primary escalation point for employee grievances; handle mid-level disciplinary actions and support the HR Director on complex investigations
- Compile and analyze regular metrics for functional areas to report to the Personnel Director
- Create a positive work environment for team and employees we serve
- Implement process optimization where possible, practical, and in alignment with existing processes
- Support HR Director with policy strategy and development
- Other duties as assigned
Requirements
Education/Training:
- Bachelor’s Degree required
- Master’s Degree desired
- HR professional certification highly desired
Experience:
- 8+ years of experience in functional areas
- Progressive experience with at least 2-3 years specifically managing staff across recruiting, training, and/or general HR operations required
- Advanced knowledge of HRIS systems (e.g., Workday, ADP, BambooHR), Applicant Tracking Systems (ATS), and Learning Management Systems (LMS) required
- Strong team leadership abilities, excellent organizational skills, sharp conflict-resolution capabilities, and clear verbal and written communication required
Security:
- Must be a US citizen
- Ability to obtain a security clearance may be required
Physical Requirements:
- Able to occasionally reach with hands and arms
- Prolonged periods of computer screen use, while sitting or standing at a desk
- Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.)
- Able to safely lift and carry up to 20 pounds at a time
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Short Term & Long Term Disability
- Training & Development
- Wellness Resources
Salary:
The projected salary range for this position is $95,000 - $120,000. This is not a guarantee of compensation, rather actual salary will be based on experience, qualifications, and applicable certifications or degrees held. Offered salary may fall outside of this range.