Jobs Companies SupportYourApp (native Dutch, French & fluent English) Strategic PM, office (Future Openings)

About this (native Dutch, French & fluent English) Strategic PM, office (Future Openings) role at SupportYourApp

SupportYourApp · Remote · Machelen, Flanders, Belgium

We are looking for an enthusiastic and results-oriented Project Manager for our B2B client. In this role, you will be responsible for leading complex implementation and delivery programs from project kickoff through successful Go‑Live and stabilization. You will act as a trusted advisor, helping B2B clients transform their procurement and financial processes by orchestrating cross‑functional delivery, managing complex multi‑workstream projects, and driving adoption of the new ways of working. Excited? Let’s see what it takes.

What You Will Do:

  • Lead end-to-end implementation programs for key B2B customer accounts, from kickoff through go-live and stabilization;
  • Develop implementation plans, success milestones, governance structures, and deployment roadmaps aligned to customer objectives;
  • Act as the customer’s trusted advisor, building strong relationships with executives, operational leaders, and project stakeholders;
  • Translate customer goals into actionable, phased plans and guide them through organizational and process change;
  • Define measurable success criteria and adoption targets together with Account Management and Customer Success;
  • Coordinate training, enablement, and change management activities to accelerate time-to-value and user adoption;
  • Organize and facilitate steering committees and executive governance meetings with clear status, risks, and decision requests;
  • Identify risks and dependencies early; own mitigation plans, issue resolution, and escalation across customer, product, engineering, and third parties;
  • Partner with Product, Engineering, Customer Care, and Sales to align customer requirements, roadmaps, and solution design;
  • Produce professional KPI-based reporting and documentation; continuously improve implementation methodologies and best practices.

What you need to succeed in this role:

  • Excellent Dutch, French and English communication skills;
  • Minimum 5 years in Enterprise Software Implementations, Professional Services, Customer Success, Project Management, or Management Consulting;
  • Master’s degree or equivalent professional experience;
  • Attention to detail, analytical mindset with the ability to interpret data, identify patterns, and propose practical process improvements;
  • Proven ability to manage customer‑facing software implementation and delivery projects, with strong stakeholder management (including C‑level/executive interaction);
  • Experience leading complex deployments with multiple dependencies, integrations, and workstreams;
  • Healthcare IT, SaaS, ERP, or digital transformation environments;
  • Strong analytical, organizational, and problem‑solving abilities; customer‑centric mindset with the ability to influence without direct authority;
  • Proficiency with Salesforce, MS Office, Confluence and being comfortable with onboarding new project management and collaboration tools;
  • Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).

Will be a great plus: 

  • Experience working with large healthcare organizations or pharmacy groups;
  • Knowledge of change management methodologies (e.g., Prosci, ADKAR, or equivalent);
  • Experience with cloud software migrations and digital transformation initiatives;
  • PMP, PRINCE2, Agile, Scrum, or equivalent certifications/experience.

Benefits:

  • Fixed schedule: Monday–Friday, 9 AM–5 PM GMT+2;
  • Inclusive international environment;
  • Responsive leadership interested in your development and long-lasting cooperation;
  • A culture built on trust, with no time-tracking requirements.

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

So if you're a proactive Project Manager who is passionate about building relationships and driving results — grab the chance to collaborate with us and send your CV in English.

We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.

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About SupportYourApp

SupportYourApp is a team of like-spirited people determined to make the world a happier place, one satisfied customer at a time.

We treat our team like our clients, surrounding them with an unlimited care, individual approach, and a wholesome positive experience.

We’re interested in people’s professional growth and invest in their development: most of our management was promoted within the company.

Being a part of SupportYourApp includes:

  • Team of like-minded peers
  • Flexible schedule
  • Greenhouse conditions for self-development
  • Creative and unique art-office
  • Cooperation with the world-known projects
  • Mind-blowing corporate events and social activities
  • Casual cooperative work environment
  • Responsive management interested in your growth

SupportYourApp is a global company, striving for diversity and inclusion. We welcome people with various backgrounds and experiences. We do not discriminate on the grounds of race, sex, color, religion, age, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or for any other reason. Find out more by checking our Manifesto. Bring your unique personality and thrive with us!

SupportYourApp team grew by 2000+ people, and we have more and more opportunities opening to talents each day.


In 2019 we've opened our 2nd office, that not only became our second home but the First Art Office Object in Ukraine

Join our team today 💛

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