About this Medical Science Liaison I, Health Systems(West) role at GeneDx
GeneDx (Nasdaq: WGS) delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery. The company is uniquely positioned to accelerate the use of genomic and large-scale clinical information to enable precision medicine as the standard of care. GeneDx is at the forefront of transforming healthcare through its industry-leading exome and genome testing and interpretation services, fueled by the world’s largest rare-disease datasets. For more information, please visit www.genedx.com.
Summary
Medical Science Liaison I, Health Systems, serves as the scientific/clinical expert and ambassador for genomic testing to GeneDx’s clients. The MSL I, Health Systems, is a field-based position and will travel within the Western US to educate medical professionals and provide clinical support to GeneDx’s sales team and clients. The MSL I, Health Systems, develops relationships with regional key opinion leaders in the clinical community and will frequently give scientific presentations at conferences and GeneDx-hosted events. The MSL I, Health Systems, also partners closely with regional sales leadership to direct field sales strategy and maximize sales force effectiveness.
Job Responsibilities
- Represent GeneDx as the genomic and clinical expert to clinicians, hospitals, and academic institutions, as well as regional professional organizations & patient advocacy groups
- Build relationships with regional key opinion leaders and key decision makers
- Deliver scientific/clinical presentations on genomics and genetic testing related to the GeneDx product portfolio
- Support genetics professionals and non-genetic professionals with clinical information and educational materials that promote access to genomic testing
- Support healthcare providers and administrators in implementing programs that operationalize pre-test counseling, test result interpretation, and test result-based clinical management
- Gather insights gained from clients, including regional needs and gaps in genomic services; share these insights with the appropriate stakeholders internally and champion action for priority items
- In partnership with Regional Sales Directors (RSDs) and Training & Sales Enablement, ensure Regional Account Executives (RAEs) have the product knowledge, as well as the sales & business skills, to maximize sales force effectiveness
- Spend time in the field with individual RAEs assessing needs, reviewing objectives, and developing actions plans; identify opportunities for coaching & performance management and communicate these to the RSD for action
- In partnership with RSDs, direct execution of sales strategies and tactics, and implementation of sales and marketing plans
People Manager
- No
Education, Experience, and Skills
- Master's Degree in Genetic Counseling
- 3+ years’ experience in a clinical or academic role as part of a Health Systems team or industry role as a genetic counselor.
- <2 years' experience in an MSL or similar role in industry
- Excellent written and verbal communication skills
- Strong presentation and public speaking skills
- Ability to work independently and manage time effectively
- Willing to travel 60% of time within the assigned region
Certificates, Licenses, Registrations
- None
Work Environment
This is a fully remote position. The employee will work from a home office or other suitable remote location with reliable high-speed internet access. Work is performed in a climate-controlled environment using standard office equipment including computer, phone, and video conferencing tools. Your standard work schedule and hours will be established in collaboration with your leader and may be adjusted to align with evolving business needs.
Physical Demands
This is a sedentary role requiring prolonged periods of sitting while working at a computer. Physical demands include:
- Sitting for extended periods (up to 8 hours per day)
- Repetitive use of hands and fingers for typing and mouse operation
- Visual acuity for reading computer screens and documents
- Ability to communicate effectively via phone and video calls
- Occasional lifting of up to 10 pounds (office supplies, equipment)
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Acknowledgements
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
#LI-REMOTE
A culture that plays to win, because patients are counting on us
At GeneDx, we're driven by urgency and purpose: helping patients get diagnosed earlier. Our mission, to empower everyone to live their healthiest life through genomics, drives our team to make a tangible impact each day – and shapes our culture where high standards, strong teamwork, and meaningful ownership are the norm. We act with intention, support one another, and deliver work we're proud to put our names on.
Here’s what you can expect day to day:
1. Play like a champion (step up, redefine what’s possible, own it)
We bring energy, focus, and a bias for action. We step up, take initiative, and deliver on our commitments – with quality, speed, and care.
We push past the obvious. We challenge assumptions, raise the bar, and make thoughtful, decisive calls — choosing progress over perfection.
We stay curious, ask questions, and share direct feedback with respect. We adapt quickly and keep learning through collaboration and continuous improvement.
If you’re motivated by meaningful work, a fast-moving environment, and teammates who care deeply about outcomes, you’ll thrive at GeneDx.
We welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law.
GeneDx is a place where people from all backgrounds can make an impact.
All privacy policy information can be found here.
