About this Lifestyle Management - Luxury Travel Concierge role at Ten Group
At Ten Lifestyle Group, we provide members across the U.S. with exceptional access—from dream vacations to hard-to-find reservations. As a Lifestyle Manager, you'll make these moments happen for high-net-worth clients.
We're seeking connoisseur-level talent with unparalleled local expertise to deliver bespoke luxury concierge services for high-net-worth members. Vegas VIPs Wanted! Are you the secret weapon for Sphere tickets, high-roller pool parties at Encore, or epic Red Rock canyon escapes? Ten Lifestyle Group delivers next-level luxury concierge for high-net-worth clients craving Vegas magic 24/7. We're hiring local Vegas rockstars who know every hidden gem from Fremont Street to the Strip!
Must reside within 50 miles of 10801 W. Charleston Blvd, Las Vegas, NV 89135. This role is 100% onsite/in‑office. We’re looking for true Las Vegas locals who live and breathe this city to join our vibrant team!
About the Role
Be the trusted genius behind seamless luxury: phone/chat/email requests, book exclusive dining/travel/entertainment, and deliver "how did they DO that?!" moments. Multitask like a pro, collaborate globally, and grow through world-class training. Thrive in a dynamic environment with global collaboration and 100% paid training. Bring self-motivation, accountability, and a commitment to excellence in training and performance.
Key Responsibilities
- Personalized Service: Respond promptly via phone, email, and chat, ensuring every interaction is seamless and memorable.
- End-to-End Management: Handle service requests from start to finish—logging, tracking, and resolving with precision.
- Exclusive Access Delivery: Book premium dining, tickets, and travel; go above and beyond for each member.
- Creative Solutions: Plan gifts and special moments that delight and surprise.
- Supplier Collaboration: Coordinate with global partners to deliver unique luxury experiences.
- Clear Communication: Explain all supplier terms and conditions before confirming any booking or purchase.
- Team Engagement: Join regular meetings, training, and feedback sessions. Support colleagues across Ten’s global offices.
- Continuous Improvement: Leverage Ten’s e-learning tools to develop skills in travel, languages, and lifestyle trends.
- Leadership Support: Assist with team initiatives or leadership tasks when needed.
Why Ten Lifestyle Group?
- Make an Impact: Curate once-in-a-lifetime experiences for discerning clients.
- Career Growth: World-class training, mentorship, and advancement in luxury lifestyle service.
- Culture & Community: Part of a Certified B Corp committed to diversity, inclusivity, and positive impact.
- Recognition & Rewards: Regular appraisals and exclusive recognition programs for standout performance.
For more information, please watch Ten's Growth Engine Video HERE or more at Ten TV - Ten Lifestyle Group
Requirements
- Proficient in English.
- Experience in customer service with at least 2 years in travel agency, or travel booking Required
- Experience working on a travel GDS booking platform before e.g.: Amadeus, Sabre Required
- Ability to work in a fast-paced metric driven environment with proficient multitasking and navigation in a web-based environment, including Microsoft office suite.
- Global Experience (Preferred )
Benefits
What We Offer
- $$Big base + performance bonuses that pop
- Loaded benefits: Medical/dental/vision, 401k match, PTO/parental leave, tuition help
- Vegas extras: Commuter perks, employee discounts, luxury brand partnerships
- Growth jackpot: Training, mentorship, international ops, Certified B Corp impact
- Squad goals: Fun, diverse team with epic tenure & recognition parties
- Your Edge: Vegas expertise, 2+ years hospitality/concierge/travel, customer service fire, good English + Office skills. World traveler? Extra shine!
Clear advancement and recognition structures “Ten works with a small preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time. Ten Group is not responsible for any fees related to unsolicited resumes.”
