About this Junior Key Account Manager - Jumia (Full Time) role at Jumia Internal Mobility Board
At Jumia, mobility is at the heart of our people development approach. This job board helps us establish more transparency in available opportunities in the company to promote mobility.
You need to follow simple guidelines:
- Before applying, make sure you discuss the opportunity with your direct manager and that both of you agree that this is positive for your development (written approval from your direct manager will be required).
- Apply with your Jumia e-mail.
As a Junior Key Account Manager (KAM) at Jumia Ghana, you will drive category revenue and platform assortment by scaling strategic relationships across a high-volume portfolio of mid-tier and emerging sellers. You will leverage automated systems, self-service tools, and standardised guidelines to optimise dozens of vendor accounts, boost inventory depth, and maximise seller participation in major commercial events.
What you will be doing:
- Source, onboard, and grow a large portfolio of long-tail sellers to rapidly expand Jumia Ghana’s product variety and inventory depth.
- Drive high content standards, competitive pricing, and reliable stock availability across thousands of emerging SKUs.
- Monitor key operational metrics including seller fulfillment rates, out-of-stock percentages, and daily revenue contributions.
- Utilise self-service tools, automated workflows, and standardized communication to manage high-volume accounts efficiently.
- Mobilise long-tail vendor participation in major Jumia Ghana shopping events, including Black Friday, Tech Week, and Jumia Anniversary Sales.
What we are looking for:
- Bachelor’s degree in Business Administration, Marketing, Economics, or a related field, with proven experience in e-commerce or account management.
- Track record of managing high-volume vendor or seller portfolios in a marketplace environment.
- Strong data-tracking skills to evaluate fulfillment performance, sales trends, and catalog health.
- Comfort using scalable communication tools, CRM systems, and automated platforms to drive account operations.
- Strong communication and persuasion skills to motivate sellers and secure event participation.
Deadline for applications: 31-08-2026
Rounds of Interviews: 1. HR Screening; 2. Technical interviews with potential and functional managers;
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