At CI&T, we help large enterprises transform the potential of AI into real business impact with AI Deployment, AI-native execution, and tech-integrated business solutions.

With 30 years of experience in technological transformation, we accelerate innovation with expertise in Agentic SDLC, Application modernization, Data & AI, Martech and Business strategy.

We are 8,000 CI&Ters across more than 25 countries, collaborating to build solutions with real impact. AI is already part of how we work, evolve, and innovate every day.

At CI&T, a Project Manager (PM) acts as the vital bridge between agile execution and client business goals. When assigned to the Client account—a major global manufacturer of precision machinery, bearings, and automotive components—the role transitions from a standard software delivery manager to a strategic partner driving industrial digital transformation.

The core job responsibilities tailored specifically to managing the CI&T squad for Client span three main areas:

1. Delivery Leadership & Agile Governance

• End-to-End Execution: Lead a squad (Developers and Data Engineer) to maintain and enhance digital products (e.g., supply chain platform, label management/printing).

• Agile Maturity: Maintain and optimize agile ceremonies (retrospectives, daily stand-ups) while removing operational bottlenecks to ensure predictable, high-quality code delivery.

• Metrics Management: Track and report on key health indicators, including squad velocity, support performance and SLA compliance.

2. Client Relationship & Business Alignment

• Continuous Partnership: Act as the primary point of contact for Client stakeholders. Client and CI&T have been partners for 20 years. It is important to know the history and, at the same time, understand their current needs and opportunities.

• Expectation & Scope Management: Negotiate and prioritize the backlog alongside Client Business representatives, balancing long-term digital strategy with immediate industrial or automotive division needs.

• CI&T Account Growth: Work closely with CI&T Account Directors to identify new opportunities within Client, positioning the squad to scale and add deeper value across different regional business units.

3. People Management & Technical Culture

• Team Development: Cultivate a high-performing team culture focused on psychological safety, continuous learning, and autonomy. Conduct 1-on-1 feedback sessions, performance evaluations, and career development plans for squad members. Collaborate with technical members to better understand gaps and risks in the project.

• Quality Standards: Ensure the team follows CI&T’s high technical standards—promoting Lean principles, CI/CD automation, clean code architectures, and robust QA practices to meet Client's high standards for precision and reliability.

Candidate Profile & Requirements

• Experience: Proven track record (typically 4+ years) leading agile teams as a Scrum Master, Product Owner, or Project Manager in complex digital consulting or enterprise software environments. Experience with SAP is a plus.

• Methodologies: Deep expertise in Scrum, Kanban, Lean IT, and scale frameworks.

• Industry Context: Experience working with industrial, automotive, or global supply-chain clients is a differentiator for the Client account.

• Soft Skills: Exceptional communication, conflict-resolution, and client negotiation skills. Ability to interface comfortably with both executive stakeholders and engineering teams.

• Languages: Fluency in English is mandatory and proficiency in Portuguese, Spanish or Japanese is often preferred due to Client’s global footprints (HQ is in Japan; other units such as Brazil and Mexico are highly relevant).
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