FlexCar is growing rapidly and we are looking for an Insurance Associate to join our Offices in Athens. The position entails a supporting role in all Business Operations within a fast-growing scale-up.

Who We Are

FlexCar is more than a car leasing company. We redefine the way consumers own a car by offering flexible and accessible terms and an all inclusive premium service. Our aim is to elevate the car leasing field and pave the way for the future of mobility in Greece, Italy, Cyprus, Mexico and across the globe.

People at FlexCar

We are constantly looking for curious and ambitious minds that are eager to be part of an exciting journey and a very strong professional team, so if you are ready to kick off your career at one of the most promising European start-ups, join us!

Position Summary

As an Insurance Associate, you will play a key role in ensuring the smooth management of our fleet's insurance and claims operations. You will coordinate insurance policies, support the end-to-end claims process, communicate with customers and external partners, and ensure that all insurance-related administrative processes are completed accurately and on time.

Working closely with insurance companies, workshops, suppliers and internal teams, you will help deliver an excellent customer experience while maintaining efficient operational processes.

Responsibilities

• Manage the annual renewal process of vehicle insurance policies.
• Coordinate new insurance policies, policy amendments and Green Card requests.
• Handle insurance claims from initial reporting through repair coordination and final settlement.
• Liaise with insurance companies, customers, repair shops, roadside assistance providers, assessors, suppliers and other external partners.
• Handle customer inquiries related to insurance cases and returned vehicles.
• Maintain accurate records of insurance cases and update internal systems (e.g. HubSpot).
• Review, register and process invoices related to insurance claims and coordinate reimbursement procedures.
• Support the settlement and closure of insurance claims, including legal and international insurance cases where required.
• Perform administrative tasks to ensure efficient day-to-day fleet operations.

Requirements

• Previous experience in insurance, claims management, customer service, fleet operations or administrative support will be considered a plus
• Excellent organizational skills with the ability to manage multiple tasks simultaneously.
• Strong communication and interpersonal skills, with a customer-oriented mindset.
• Attention to detail and ability to follow processes accurately.
• Problem-solving attitude and ability to work effectively in a fast-paced environment.
• Excellent command of Greek and English, both written and spoken.
• Experience working with insurance companies or the automotive industry will be considered a plus.
• Passion for the automotive industry is always welcome.

Benefits

• Opportunity to work in one of the fastest-growing scaleups
• Private Health Insurance
• Free coffee, snacks and beverages
• Car benefits
• Ongoing training and development
• Competitive salary
• Amazing working environment based on Respect, Fairness, and Transparency

All applications will be treated in utmost confidence and will only be seen by members of our recruitment team.