Jobs Companies TELUS Digital Business Analyst CXAI

About this Business Analyst CXAI role at TELUS Digital

TELUS Digital · Hybrid · San Salvador, El Salvador

Location: El Salvador/Guatemala
Work style: Hybrid
Job type: Full-Time (FTE)

 

About the Role

As a Sr Business Analyst reporting to the Sr Manager, CXAI Operations Enablement, you will serve as a trusted advisor to business and finance stakeholders, driving financial & performance excellence across our business unit. This role is critical in translating strategic priorities into measurable outcomes that inform executive decision-making and ensure alignment between leadership teams and finance.

 

Responsibilities:

  • Support financial tracking, reporting, and forecasting across CXAI programs and initiatives

  • Support monthly forecasting, annual budgeting, long-term planning, and strategic planning processes

  • Develop and maintain global indirect cost financial planning and analysis, ensuring accuracy and alignment to organizational priorities

  • Provide finance support, including financial analysis and business case development

  • Validate forecast and budget assumptions across various business units and review risks and opportunities across the business

  • Translate complex financial and operational insights into clear, actionable narratives

  • Develop and present high-quality executive materials, financial summaries, reports, and presentations for governance forums

  • Partner with leadership to align business and financial strategies, ensuring decisions are supported by robust financial data and analysis

 

Desired Skills & Requirements:

  • Support financial tracking, reporting, and forecasting across CXAI programs and initiatives

  • Support monthly forecasting, annual budgeting, long-term planning, and strategic planning processes

  • Develop and maintain global indirect cost financial planning and analysis, ensuring accuracy and alignment to organizational priorities

  • Provide finance support, including financial analysis and business case development

  • Validate forecast and budget assumptions across various business units and review risks and opportunities across the business

  • Translate complex financial and operational insights into clear, actionable narratives

  • Develop and present high-quality executive materials, financial summaries, reports, and presentations for governance forums

  • Partner with leadership to align business and financial strategies, ensuring decisions are supported by robust financial data and analysis

  • English Level: B1 high or above - Mandatory.

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