About this Business Acceptance Assistant role at Dentons
BUSINESS ACCEPTANCE ASSISTANT
At Dentons Business Services, we are committed to excellence in supporting legal professionals with cutting-edge solutions. Our dynamic and diverse team collaborates seamlessly to provide a wide range of services, including finance, IT, human resources, marketing, and more. We pride ourselves on fostering a culture of continuous improvement and adaptability.
Dentons Business Services serves as the operational backbone of Dentons, supporting the world’s largest law firm in delivering exceptional service to clients across Europe, the Middle East, and Africa.
As a crucial component of Dentons' global network, our business services team plays a key role in driving efficiency, innovation, and collaboration.
ABOUT THE ROLE
Dentons Business Services is currently seeking an Administrative Assistant to join the Business Acceptance Department and deliver outstanding proactive support, displaying a strong focus on exceptional client service. Based in Warsaw you will report to the AML Operations Manager and the Senior Conflicts Manager located in the United Kingdom.
This is a fantastic opportunity for someone who is driven, enthusiastic and passionate about delivering a professional service of the highest quality.
KEY RESPONSIBILITIES
- Responsible for collating and producing statistical data for the Department in report, graph or other required format
- Managing the Department's learning management system
- Actioning amendments and auditing to Department policies and procedures
- Managing queries relating to Firm's New Business Intake system (NBI)
- Processing invoices and Department expenses
- Creating and managing multiple rotas for the Department to manage various mailboxes
- Assisting the Department and HR with New Joiner protocols
- Providing dedicated support to the Department (arranging meetings, training sessions, managing diaries, compiling documents, notarization of documents etc)
- Other general administrative tasks
- Diary and travel management.
- Preparation of agendas and meeting papers.
- Responsibility for organising internal events (e.g. training sessions, social events).
- Multiple inbox ownership and management
- Interface with other business services teams and ownership on resolving any business operations problems.
- Creating and amending data sets in Excel and other types of documentation
- Creating and amending PowerPoint presentations and Word documents
- Carrying out document comparisons and document conversions (e.g. PDF to Word, house-style etc)
REQUIRED SKILLS & QUALIFICATIONS
- Demonstrable level of experience supporting senior leadership within a professional services environment
- Proficient use of Excel and PowerPoint
- Proficient use of PowerBI
- Strong organisational skills
- Attention to detail and proof-read documents
- Confident and professional communication skills/manner at all levels
- Excellent priortisation skills and acute attention to detail
- Ability to use own initiative and remain calm under pressure
- Willing to embrace change.
- Flexible and adaptable approach to work.
- Strong relationship skills.
- Proactive with very strong ownership approach to the operational workflow.
BENEFITS
- Private medical healthcare
- Multisport card
- Worksmile Cafeteria system
- Workation, up to 90 days a year
- A private insurance plan
- An additional day off for your birthday
- Volunteering days, up to 2 a year
- Hybrid work model with an office in Warsaw city center
