About this Assistant Store Manager (Chermside) role at Princesspolly
We've built an iconic online brand loved by millions, and now we're bringing Princess Polly from URL to IRL.
With successful stores already in Bondi and the newly opened Pac Fair, we're excited to continue our retail expansion with the opening of our third store at Westfield Chermside, Brisbane.
As our Assistant Store Manager (ASM), you'll be the right hand to the Store Manager, helping bring the Princess Polly brand to life every day. You'll lead from the front on the sales floor, inspire and develop your team, deliver exceptional customer experiences, and ensure store operations run seamlessly behind the scenes. When the Store Manager is away, you'll confidently step up to keep the team motivated and the momentum strong.
This is your opportunity to be part of an exciting new store launch and help shape what Princess Polly looks and feels like IRL for our Brisbane community. If you're passionate about fashion, thrive in a fast-paced environment, and love creating memorable customer experiences, we'd love to have you join us on this next chapter of our retail journey.
What You’ll Do:
Be the go to leader on the floor, setting the pace and keeping energy high throughout every shift
Drive team performance in the moment, coaching on service, styling and selling while leading by example
Take ownership of the customer journey, making sure every interaction feels authentic, on brand and unforgettable
Oversee day to day operations including rostering, reporting, compliance and inventory management to keep the store running smoothly
Execute visual merchandising direction with precision, ensuring every display is inspiring and shoppable
Support the Store Manager with commercial goals while taking responsibility for the shift to shift performance that delivers them
Step up seamlessly to lead the store when required, keeping culture and momentum consistent
Create the vibe in store by celebrating wins, building team energy and making work feel fun and rewarding
Who You Are:
An experienced retail leader who has thrived in an Assistant Manager, Supervisor or senior floor role in a high volume or flagship store
Customer obsessed with a natural ability to create authentic connections and unforgettable in store experiences
Confident leading from the floor, setting the pace and coaching the team in the moment
Commercially minded with strong understanding of sales drivers, store performance levers and day to day operations
Skilled in inventory management and visual merchandising, with a sharp eye for detail and presentation
A coach and motivator who builds capability, celebrates wins and lifts team energy every shift
Hands on, adaptable and resilient, you thrive in fast paced environments and lead by example
What’s In It For You:
Be part of the opening team for Princess Polly's first Brisbane store at Westfield Chermside.
Take on a key leadership role, supporting the Store Manager to drive performance, inspire the team and deliver an exceptional customer experience.
Competitive salary, incentives and exclusive Princess Polly team perks.
Career development pathways with ongoing training, mentoring and progression opportunities as our retail network grows.
Work alongside a passionate team that lives and breathes fashion, culture and community.
Be part of an energetic, inclusive and customer-obsessed culture where your ideas and impact matter.
